Marketing Assistant Jobs in Greater London
The Individual Giving Officer will work closely with the Director of Fundraising & Engagement and the Head of Fundraising to deliver significant elements of the charity’s fundraising strategy, in particular our Individual Giving income. The post holder will be responsible for growing our cash and regular donor income through both acquisition and retention activities, including through our flagship Dry January® campaign.
Reports to: Head of Fundraising
Direct reports: none
Location: 27 Swinton St, King’s Cross, London, WC1X 9NW
Status, hours: Permanent, full-time
Salary: Grade D: salary in the range of £31,437-£34,659 (depending on skills, knowledge, and experience), plus benefits.
Key Tasks and Responsibilities
Campaign project management:
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Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels.
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Operate within set budgets and achieve income targets outlined in annual plans.
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Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
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Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
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Work closely with the Director of Fundraising and Engagement, Fundraising and Engagement Manager, Community and Challenge Events Officer and Communications team to successfully deliver campaigns and evaluations.
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Support the development of an effective welcome and supporter journey, to help increase the average lifetime value of donors.
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Continually test and learn across campaigns to improve performance.
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Deliver campaigns in a compliant way, adhering to GDPR and fundraising regulation and Code of Conduct.
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Lead on the research, design and implementation of key products including Mid-Level Giving and a new legacy proposition.
Supporter Care:
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Work with the Fundraising & Engagement Assistant to ensure excellent levels of supporter care is provided to all our individual giving donors. Including the reviewing and refining of existing processes.
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Oversee the maintenance of our individual supporter data within our CRM
Reporting and analysis:
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Closely monitor campaign results and provide updates on performance.
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Produce post-campaign analysis reports.
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Work with the Director of Fundraising & Engagement to develop and update existing reporting mechanisms.
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Make recommendations to improve the performance of future campaigns based on evidence and data.
Competitor analysis and industry perspective:
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Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
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Identify, research and develop new products, creative ideas and fundraising initiatives.
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Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
Administration:
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Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.
Other Duties
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working, especially to champion the individual giving strategy to maximise its potential.
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Contribute actively and positively to charity-wide strategies.
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
Role Summary
This role will support the expanding Fundraising & Engagement team with all fundraising activities to ensure that good relationships are maintained with all Alcohol Change UK (ACUK) supporters. The Fundraising and Engagement Assistant will undertake the financial administration and recording of all fundraising income as well as being the first point of contact for the team ensuring ACUK delivers high levels of supporter care.
Reports to: Fundraising & Engagement Manager
Direct reports: none
Location: Kings Cross, London, WC1X 9NW (minimum of 3 days per week in office)
Status, hours: Permenant
Salary: Grade E: salary in the range £24,551 to £27,586 (depending on skills, knowledge and experience) plus benefits
Key Tasks and Responsibilities
Fundraising
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Coordinating ACUK’s CRM system (ThankQ) and ensuring data accuracy including:
- New donor details, communications with supporters, gift aid and consent purposes
- Championing data cleansing and monthly de-duping of contacts
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Coordinating all general fundraising enquiries including phone calls, fundraising & engagement email inboxes (providing holiday cover for the training & consultancy inbox) and post.
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Coordinating lead generation from third party challenge event companies and converting leads into participants
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Coordinating fundraising resources and merchandise including;
- Sending out materials to supporters
- Compiling fulfilment reports from online shop and sending over to fulfilment agency
- Monitoring stock levels of fundraising materials and shop merchandise
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Maintaining up to date filing systems
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Supporting with research for Trusts & Foundation applications
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Processing all physical (cash and cheques) and online donations received in accordance with ACUK’s cash handling procedures, including;
- Counting and processing cheques/cash
- Logging all donations on a central post sheet
- Processing and reporting on all donations received through the ACUK website and all third-party platforms
- Ensuring all donors are thanked in a timely manner in line with their communication preferences
- Importing all donation data to ThankQ
Engagement programme
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Act as the first point of contact for enquiries from our volunteers (Community Champions) and, alongside the Fundraising & Engagement Manager, steward our volunteers including the coordination of volunteer activities.
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Identify opportunities for supporters of different types to discover new ways to engage with them (for example helping donors become campaigners or encouraging cultural change activists to become community fundraisers, etc).
Cross-organisational Role
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working.
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Contribute actively and positively to charity-wide strategies.
Other Duties
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Royal Brompton & Harefield Hospitals Charity exists to create new possibilities for people with heart and lung diseases. Working closely with Royal Brompton & Harefield Hospitals – part of Guy’s & St Thomas, the largest foundation trust in the NHS – we fund life-changing projects to expand medical understanding and find innovative treatment options; to renew and upgrade equipment; and improve the everyday experience of patients and staff alike.
The Finance Officer will take on responsibility for the whole accounts payable cycle as well as other office management duties including post opening and banking. The role would suit someone with experience in working within a charity finance team who is looking to develop their career in finance.
In line with the charity’s core behaviours, we value diverse backgrounds and contributions.
We have a small, committed and skilled team of 27 staff, with expertise across fundraising, marketing, property management, grant-making and financial management.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Free Tibet is a small but effective campaign organisation based in south London. We’re looking for a Fundraising Manager who can transform our routine fundraising and lead expert strategies for income generation. This role is best suited to an experienced solo fundraiser who is confident in managing multiple streams of income, but we welcome applications from any fundraiser with a diverse skillset and collaborative way of working.
We are currently implementing a pay grading system at Free Tibet, offering increases with each year of service. The salary for this position starts at £40,000.
About Free Tibet and Tibet Watch
Free Tibet is a campaign group (UK company) that brings human rights abuses in Tibet to international attention through parliamentary advocacy, media outreach, and mobilising thousands of supporters for change.
We stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation. We keep the eyes of the world on the atrocities being committed in Tibet and lead effective campaigns to push back.
Free Tibet’s work is supported by our research partner Tibet Watch (UK charity), which gathers crucial information from occupied Tibet, one of the most closed-off places in the world.
Tibet can be free. It must be free – and one day it will be. Together we bring that day closer.
Job Description
Fundraising
- Oversee all income-generation activity across Free Tibet and Tibet Watch. Ensure continuous improvement and innovation and an appropriate balance of fundraising activity across all streams. Current streams include postal appeals, online appeals, and the Free Tibet online shop.
- Manage applications for grant funding on behalf of both Free Tibet and Tibet Watch, working with the Fundraising Officer to build a strong portfolio of five and six-figure grants and steward them for renewal.
- Lead on the recruitment and retention of donors, especially Major Donors, and redevelop supporter journeys and stewardship programs.
- Evaluate new ideas for income generation and strategies for implementation, especially corporate and challenge events / community fundraising.
- Impact reporting of fundraising activity and the performance of quarterly appeals, with a view to improve internal processes for greater income innovation and ROI.
- Liaise with the Free Tibet Campaigns & Research Teams to ensure that campaigning, digital and fundraising activities are seamlessly coordinated.
- Managing relationships with third party agencies, like mailing services and digital mobilisation agencies, making sure projects are delivered on time, on budget and to the highest standard.
- Ensure that our new Client Relationship Management (CRM) system, Raiser’s Edge NXT, is used effectively and to its full potential.
- Take a supporter-facing role in managing relationships with Major Donors, leading by example in securing mission-critical income.
- When needed, providing on-the-ground support for direct marketing, including copywriting and editing.
Leadership & Management
- Line manage the Fundraising Team, which currently consists of a full-time Fundraising Officer, part-time Administrative Assistant, and part-time Supporter Care & Shop Officer, nurturing their professional development and working collaboratively to produce fundraising projects.
- Act as a leader within the organisation, representing staff to the board and executive committee where appropriate.
- Work with the Finance and HR manager to monitor expenditure against budget and prepare regular reports on expenditure and projected income for the Free Tibet and Tibet Watch boards.
- Develop annual and project-specific Fundraising Strategies, reporting on appropriate indicators.
General Responsibilities
- Participating in regular team meetings.
- Participate in events and actions as required, with protest attendance highly encouraged.
- Ensure that volunteers working with your team are managed appropriately.
- Participating in monthly finance/fundraising meetings.
- Provide regular fundraising reports for the FT-TW Boards and Head of Campaigns.
- Any other tasks, where appropriate, required to ensure the smooth-running of the organisation.
Person Specification
Essential
- Proven ability to look at the big picture of an organisation’s fundraising and prioritise what needs particular attention.
- Proven track record of delivering income across one or more of following income streams:
- Individual Giving: postal appeals, online appeals; emergency appeals; matched giving campaigns.
- Major Donor Fundraising: soliciting and stewarding donations from HNWIs; prospects research; Major Donor recruitment.
- Trusts and Foundations: soliciting and stewarding major grant
- Digital fluency with a deep understanding of how this relates to fundraising.
- Line management of other fundraisers, especially with agile working and diverse skill sets.
- Experience of overseeing the development of team members.
- Excellent knowledge of proper practice in fundraising data and compliance, especially with reference to The Code of Fundraising Practice and GDPR principles.
- Confident reporting directly to the Board of Trustees and representing staff interests.
- Commitment to Free Tibet’s mission.
Desirable
- Experience of working in a high intensity environment, working collaboratively and skillfully in response to fast-moving developments in global news.
- Personal achievement/s securing five or six-figure grants, especially for research or human rights projects.
- Experience of managing lead generation campaigns at both a strategist and practitioner level, especially Facebook ads, with past examples of success.
- Experience using RENXT, Mailchimp, and digital tools (e.g. Engaging Networks or Impact Stack).
Application Process
Completed applications must be received by 10:00 am on Monday 8th April 2024. There will be two rounds of interviews, with the first round of interviews on Wednesday 17th April 2024.
Your application should include:
- Your CV (1-2 sides of A4), attached as a PDF. We recommend including any qualifications or training from fundraising bodies and showcasing your personal achievements in fundraising.
- Cover letter (1 side of A4), attached as a PDF, detailing how you meet each point in the personal specification. We recommend highlighting your specific interest in working for Free Tibet and Tibet Watch.
The client requests no contact from agencies or media sales.
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Supporter Marketing Assistant in our Supporter Fundraising & Engagement Team.
Would you like to join our award-winning organisation?
About the role
Are you looking for a role that gives you variety and tonnes of development opportunities in a fast-paced fundraising team? Then this is the role for you!
We have created this role to give support across all areas of our Supporter Fundraising and Engagement Team. One day you might be attending appeal creative ideation sessions, the next helping our supporters with queries by phone, and the next writing thank you letters for people who have pledged a Legacy gift in their will. You might be giving Marathon runners advice and fundraising tips in the morning and in the afternoon creating a template to share results of our most recent newsletter.
Experience of working in a fundraising team either in Supporter Care, Direct Marketing or Community and Events would be beneficial, but mostly we are looking for someone who is flexible and excited to learn and get involved in whatever comes their way.
About you
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
To view the Job Description and Person Specification, please click
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Hear more about working at FfT from our incredible staff by clicking
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard DBS check, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions).
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you! We believe in the power of diversity.
If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our People and EDI Lead, Jo.
The role and your key responsibilities
As Marketing Lead, you’ll head up the marketing to our Employer and Higher Education (HE) audiences - from crafting compelling email campaigns to growing our audience on LinkedIn. Employers and HE are our two newest audiences, and you’ll play a key role in driving their increased engagement and growth, ultimately helping us to support as many students as possible to make informed decisions about their next steps.
This is a diverse role that we expect to evolve, depending on your strengths and interests. We always look to make space for our team members to grow with the company, and we have a strong track record of promoting from within.
Your key responsibilities:
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Marketing strategy and planning
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Work with the Head of Marketing to set the marketing strategy for our employer and HE audiences, including understanding our customer personas, setting objectives, and identifying priorities for the year.
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Execute the strategy and lead on the creation and delivery of all comms to these two new audiences.
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Lead on the development and promotion of thought leadership content for our employer and HE audiences.
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Email
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Plan, write, and send compelling email campaigns, tailored to our different employer and HE audiences.
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Use data to conduct regular ‘test and learns’ to maximise engagement with email campaigns.
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Events
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Work with our Events team to effectively market our events, including our in-person HE Summit and Employer Forum, LinkedIn webinars, and opportunities for employers and HE partners to connect with students at virtual university and careers fairs.
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Write engaging event descriptions, create and send promotional comms, and send conversion and follow-up emails.
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Provide on-the-day support to the Events team for bigger events, such as our in-person conferences.
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Social media
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Set and execute our strategy for LinkedIn.
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Create engaging content to grow our employer and HE audiences on LinkedIn and report on analytics.
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Design
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Write effective briefs and work with our Graphic Designer to create impactful marketing collateral to use across digital channels and at in-person events.
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Create your own graphic design projects, based on templates, such as event agendas and LinkedIn graphics.
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Working together
You’ll be working as part of a small marketing team, alongside our: Head of Marketing (your line manager), Marketing Lead for UK and International schools, Events Manager, Events Leads, and Events Assistant. You’ll also be working closely with our Video team to make sure video content aligns with the marketing strategy, as well as our Employer and HE partnerships teams.
What we’re looking for
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2-3 years’ experience in a marketing role.
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Exceptional writing skills, including ability to pick up our Unifrog tone of voice and tailor messages to different audiences.
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Excellent writing and communication skills, in person, over the phone and via video call.
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Strong stakeholder management skills.
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Highly organised and able to juggle different projects and deadlines.
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Confident with Google Sheets and Docs, and happy to learn new platforms such as Later+, Visme and Canva.
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Comfortable working both as part of a team and independently, and able to take the initiative when required.
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An interest in education, careers, and development.
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Proactive attitude and willingness to get stuck in. You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you, you love keeping on top of the latest marketing trends, and are an energetic person who is willing to learn, then we’d love to hear from you.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£35,000 - £40,000 per annum (Grade B) depending on experience, plus a share in a company-wide performance bonus.
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Full-time.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9:00 am to 5:00 pm, Monday to Thursday, and 9:00 am to 4:30 pm on Friday.
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Work remotely or in our London office.
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Start date: as soon as possible, though we will be flexible for the right candidate.
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00AM (GMT) on Friday 5th April 2024.
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Stage 1: Application form (~1 hour) ✍️
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. Tell us about a marketing project or piece of work that you’re particularly proud of. What actions did you take to make sure it was successful? (250 words)
ii. You’ve been collecting feedback on your latest email campaign to employer partners. Someone on the team has suggested that you use more corporate language. Do you think this suggestion fits Unifrog’s tone of voice? What would be your approach when responding to this feedback? (250 words)
iii. In your opinion, what are the top three things to consider when setting the LinkedIn strategy for our Employer and HE audiences next academic year? (250 words)
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Stage 2: Marketing task (1 hour) ✉️
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For the next stage of the application process, we’ll ask you to draft a marketing email to one of our audiences. We will send you instructions if you are successful in the first application stage.
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Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
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Video call interviews will be held w/c 15th April 2024.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Marketing Technology & Analytics Lead
Salary Grade 2: GBP 42,704 - 49,537 (if London based and full time). Range is dependent on experience.
Locations: United Kingdom (remote/hybrid).
This position can be 4 or 5 days per week with salary adjusted pro-rata.
If you would like to apply for this position, please submit your CV and cover letter using the link provided. Please note that we are looking to make an appointment as soon as possible, so interviews will be scheduled on a rolling basis.
The Organization
The Fund for Global Human Rights (the Fund) is a leading supporter of on-the-ground human rights groups around the world. Dedicated to supporting the most effective human rights organizations in regions from Latin America to Africa to Asia, the Fund offers grants and facilitates technical support to ensure the long-term effectiveness and viability of frontline groups working in challenging conditions with scant resources.
The Fund is a group of 60+ passionate people working to strengthen human rights around the world. Since its founding, the Fund has raised and invested millions into supporting the work of 1,100+ activists and organizations in more than 80 countries. The Fund is registered in the US and the UK with approximately 40 staff based in these locations, and a further 20+ in other locations around the world. The Fund has grown organically over the last 20 years and aspires to be a fully global organization.
As an employer active in the field of human rights, The Fund is deeply committed to the overall well-being of its staff. It envisions a people centric workplace characterized by our organizational values of respect, integrity, agility, sustainability, and inclusivity.
The Position
The Communications and Marketing team works to build the Fund’s brand presence and visibility with key audiences, delivers campaigns to grow its digital community and pipeline of individual donors, and leads on strategic communications projects to further the organization’s programmatic and developmental objectives. The team is made up of four committed individuals, not including this post, and current team members are based across the UK and US.
Reporting to the Director of Communications and Marketing, the Marketing Technology & Analytics Lead works to ensure that all communications and marketing activities are maximally robust, well-optimized and data driven. The post holder will provide data management, tracking, analysis, and ongoing systems maintenance and development. They will act as the lead product owner of our WordPress website, ensuring it is optimized for the best possible SEO and User Experience, oversee our email, donation, and content platforms, and work closely with our Salesforce Administrator to manage all integrations between these systems and our Salesforce CRM.
The Marketing Technology & Analytics Lead will also create and oversee analytics dashboards that allow the team to track and measure its performance across the full range of communications, marketing, and fundraising activities, and will be responsible for collating key actionable insights that can inform cross-team learning and continuously improve our digital communications and marketing strategies.
This is a fantastic opportunity for an experienced data and technology professional to take the next step in their career and use their skills to make a real difference to communities around the world. The successful candidate will gain knowledge of the full range of communications, marketing, and fundraising mix in the context of an agile and impactful international human rights organization. The role includes significant potential for learning across a range of technical areas and broader communications projects.
Essential Duties
We are aware that many candidates may have stronger experience in some areas of listed responsibility and less experience in others, and we are willing and able to work together on a professional development plan for the right candidate.
- Work closely with the other members of the Communications and Marketing team, across the full range of web, paid and organic social, and email marketing, assessing analytics and technology needs and offering technical insights that can inform optimizations and future strategies
- Manage and build dashboards and reporting templates that maximize insight across all digital marketing, communications, and individual giving metrics
- Act as the overall technical owner of the organizational website, building new website pages as needed and ensuring the best possible user experience
- Manage the infrastructure of the Fund’s email marketing platform, MailChimp, providing support to others in the team on technical MailChimp projects, such as implementing automated journeys, managing audience segments, and producing templates that require HTML or CSS coding
- Manage the Fund’s donation platforms (currently Funraise) and build unique donate pages, pop-ups, and campaign page templates as needed, using HTML, CSS, and JavaScript where necessary
- Ensure the flow of data between the Fund’s marketing platforms and Salesforce, working across teams to provide technical support on integrations and cross organizational systems, and scoping any platform improvements
- Lead on Search Engine Optimization and Search Engine Marketing, overseeing the Fund’s Google Ad grant account and utilize it to help increase website traffic
- Manage and update supporter and transactional data to ensure an elevated level of hygiene and manage the synchronization of all data between all marketing tools and Salesforce
- Work with the Communications and Marketing and Individual Giving teams to inform the conceptualization and planning of fundraising campaigns and manage their implementation from a technical perspective, and work alongside colleagues throughout their campaigns to ensure accurate data management and analysis
- Coordinate and lead on the management of the team’s video, photo, and audio libraries, ensuring all assets are appropriately downloaded, compressed, tagged, and stored
- Collaborate with the IT team to ensure the security, analytics, and implementation of all external communications technologies
- Take on other ad hoc internal and external communications-related projects and learning opportunities in line with organizational needs and the post-holders' abilities.
Minimum Qualifications
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At least 3 years’ experience in an equivalently technically orientated role, preferably at a charity/for-purpose organization and/or in a start-up environment
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Experience with tracking, collecting, and analysing digital marketing data across several digital platforms incl. ads, email, social + website
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Experience using Mailchimp or an equivalent email marketing system as a technical user
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Demonstrable experience using WordPress CMS, with a good foundational knowledge of HTML, and the willingness and ability to learn CSS and JavaScript
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A working understanding of key principles in Search Engine Optimization and User Experience Design with a willingness and ability to continue building on these skill sets
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Working understanding of data protection and other relevant regulations in Europe and the US
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Strong project management experience, including working with stakeholders across teams to assess needs, recommend strategies, set goals, and establish and meet deadlines
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Good interpersonal skills and ability to explain technical concepts and make recommendations for colleagues at various levels of understanding
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Fluency in English.
Preferred Qualifications
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Demonstrable experience managing integrations between CRMs and digital marketing platforms
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Experience with Google Ads (or other forms of digital advertising) and/or SEO strategies
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A proficient level of HTML, CSS and JavaScript skills for web and email
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Experience of basic graphic design for web (including tools such as Figma)
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Knowledge of online privacy and digital security best practices
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Experience using PowerBi or similar data visualization software
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Experience of working in a remote, internationally, and culturally dispersed organization
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Understanding or experience working on issues related to human rights, international development, or grassroots activism.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to help us create, support, educate and inform an inclusive community of healthcare professionals, and all parts of society, about the principles and practice of compassionate, holistic medicine and health care?
At the BHMA we recognise that health, social justice and climate justice are intertwined. We hope to effect change in the world through empowering our health professionals to look after themselves and their patients better, so that we can all look after the planet better.
We believe it is time to reach a wider audience to inspire them with the understanding of the importance of holism and holistic and compassionate healthcare. We are looking for someone with passion and dedication who will help us achieve this.
About our charity
The British Association for Holistic Medicine and Health Care (BHMA) is a charity, with a small team, dedicated to promoting holism in healthcare. We are a membership organisation that is 40 years old this year and has produced a respected journal for over 20 years.
Role Overview & Aims
We are looking for someone who will drive the BHMA into a new phase of growth. Someone with passion and dedication who will believe in our purpose and help us achieve this. We want to grow our reach and find new members, journal subscribers and people to enrol on our course. We also want to start producing professional webinars and podcasts in the run up to our conference this Autumn. We would also like to streamline the administrative running of the BHMA to make it more efficient and sustainable, whilst growing our income streams.
How we work
The BHMA operates as a remote team however the hub is in the Bath/Bristol area with our AGM & a conference to be held near Bristol in 2024. We have 2-3 evening Zoom meetings per month and our remote administrator works mornings.
You will work from home using your own computer, however occasional face-to-face meetings would be a bonus.
Roles & responsibilities
Main duties:
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Liaise with the trustees and attend meetings to provide regular updates on the ‘health’ of the charity and to share your vision for strengthening marketing and operations.
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Identify risks and opportunities and work with the Trustees to promote the charity’s vision and implement change.
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Governance - ensuring the charity adheres to data protection policies,the requirements of the Charity Commission, and any other legal requirements
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Being responsible for all administrative and operational functions of the charity - delegating where appropriate to the administrator/marketing assistant.
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Designing and implementing a marketing and communications strategy to primarily build and retain memberships and subscriptions.
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Supervising our remote administrator/marketing assistant
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Supervising and motivating our student ambassadors.
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Organising & innovating
Day to day activities:
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Website updates and improvements and web optimisation/SEO.
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Implementing social media campaigns.
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Implementing referral marketing campaigns.
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Simple podcast/video editing and uploading.
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Writing and editing digital content.
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Leveraging the networks and influence of our trustees/ambassadors and student ambassadors.
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Creating a role and sense of purpose for our student ambassadors.
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Promoting our key offerings: Student essay competition, Conference, Events and affiliate events, Our Professional Development Course, BHMA membership, and our Journal of Holistic Healthcare.
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Implementing and improving customer service/onboarding protocols/customer retention.
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Nurturing BHMA member communities.
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Membership data collection and analysis.
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Writing newsletters to members and non-members
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Networking and looking for collaboration opportunities.
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Financial management - initiating payments and overseeing finances.
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Submitting financial reports & gift aid to the Charities Commission.
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Contributing to the annual report presented at the BHMA AGM.
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Organising monthly trustee meetings, taking minutes and preparing agendas (in consultation with the Chair) and reports in advance
For further information please see our job description attached below.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role of MEMBERSHIP AND DIGITAL ASSISTANT is to support and deliver the society’s digital communications, marketing, stakeholder engagement and membership experience and activism. This is a new job within a new team with a lot of scope to make your mark.
You will be responsible for creating digital content for our social media and current website, including content creation for a new website we are in the process of commissioning. In parallel, you will work with your manager to develop new programmes for our members, enhance our members’ experience, and develop new stakeholder communications and activities.
The ideal candidate will have a flair for visual and written content creation, an active interest in social media, strong digital skills, an ability to adapt content for different audiences, and excellent interpersonal skills. Working with colleagues, members and stakeholders is a key part of this role, so a personable and professional attitude is essential. They will also have an interest in UK politics and policy, but not necessarily worked in this field, and a strong understanding of and engagement with the Fabian Society’s objectives and values.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting for a Fundraising Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients
We are an ambitious Hospital charity with an exciting opportunity to join us on our team as a Fundraising Assistant, initially on a three month contract with potential to extend.
We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire, including the Lister Hospital (Stevenage) and Mount Vernon Cancer Centre (North London). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.
About you
Ideally you will already have experience in an administration or customer service role and looking to start a career in fundraising. You will be looking for 20-37.5 hours a week and can work flexibly including some evenings and weekends to support at fundraising events.
Main duties of the job
- Provide support to the department on a range of administrative tasks including, dealing with enquiries (postal, telephone, email, face to face), opening and sorting post.
- Work to build excellent relationships with donors to provide a high standard of customer care.
- Process one-off and regular donations ensuring procedures are followed and information is recorded correctly onto the database and thank you letters are sent.
- Work with cancer centre volunteers to support the team with administration tasks.
- To undertake specific fundraising projects and attend events as necessary or as required to support the department’s fundraising.
- To assist the fundraisers with administration of staff lottery, raffles and prize led promotion and fundraising as required.
- Support all fundraising activity and represent the charity at internal and external events.
- Manage ‘Gift in Kind’ donations and our ‘Gift in Kind’ Campaigns.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
The client requests no contact from agencies or media sales.
This is an exciting time to join Stoll in this new role in the Fundraising and Communications Team.
The role is full time and offered as hybrid working. It will support community fundraising activities including challenge and sponsored events, organising volunteer fundraising activities and working with local communities to raise funds for Stoll. The role also supports our communications functions at the organisation.
As part of the role you will;
- Be responsible for achieving agreed fundraising targets and the activity needed to achieve them.
- Be responsible for the cultivation and effective stewardship of both existing and new individual supporters, clubs and organisations.
- Work closely with the fundraising and communications on marketing collateral and using diverse forms of media to promote existing and new fundraising activity to maximise participation in community fundraising events.
- Ensure that all communications and marketing material aligns with brand standards
- Identify, research and develop new income generating opportunities within the community.
- Support and increase our partnerships with local businesses and organisations to involve them with all Community and Events fundraising opportunities and activities.
- Update the database with all income and other information.
This is a great opportunity for someone to learn more about working in a busy and exciting team. If you have knowledge of fundraising and communications and interested in supporting veterans with housing and support services, we want to hear from you.
Closing date for applications: Friday 29th March 2024
Interviews: W/C 08/04/2024
Camberwell After School Project is looking for a proactive administrative assistant who can manage a busy and varied workload. The organisation is an award winning children's charity that provides a nuturing and high standard of childcare to children within the local area.
The successful applicant will be responsible for carrying out day-to-day administrative tasks, such as responding to emails, filing, answering phone calls, scheduling meetings, as well as providing executive administrative assistance to the CEO of CASP. This position requires the ability to be highly organised and manage a varied workload, excellent time management and strong communication skills. Please see the job description for further information.
The client requests no contact from agencies or media sales.
We are looking for a full time Fundraising Assistant to join our Supporter Development team where you’ll make a real difference to Dogs Trust’s supporters. You will be an integral part of the team, providing essential support across various fundraising products, including but not limited to supporter stewardship, cash appeals, and retail communications. This is a fantastic opportunity for an open-minded and enthusiastic individual who is keen to learn and grow within the Fundraising sector.
About this job:
As the Fundraising Assistant, you’ll:
- Communicate with internal dependency teams, external suppliers, rehoming centre staff and supporters to help with compilation of briefs for internal and external teams, research content collation and proofing copy and artwork.
- Brief internal and external teams on all campaign fulfilment requirements and aid in responding directly to supporter queries and complaints generated by the Supporter Retention & Loyalty team’s campaigns.
- Source suitable case studies and gather content for retention and loyalty activities, and act as the direct liaison for all rehoming centre staff.
- Regularly record and circulate fundraising reports.
- Act as the team’s internal communications champion to share learnings and successes with the wider organisation.
- Provide diary management and admin support to the Supporter Retention & Loyalty team.
About you:
You’ll have strong attention to detail, exceptional organisation skills, excellent oral and written communication skills and be a proven team player. You will be self-motivated and able to effectively prioritise a varied workload whilst managing competing deadlines.
About the team:
Dogs Trust is reliant on voluntary donations in order to continue its work. As a crucial part of this, the Supporter Development team is responsible for encouraging Dogs Trust’s supporter base to engage with the charity through a variety of channels and products.
What you need to know:
This role is hybrid, with a minimum requirement of at least two working days in our London head office.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping more than 12,000 loyal friends find their forever homes every year.
Purpose of the position
The primary role of the Governance Assistant is to provide administrative support to the workstreams under the Head of Governance, which include but are not limited to, annual work plan, royal charter, bylaws, elections, policies and procedures and GDPR compliance.
The Governance Assistant will act with integrity, positivity, energy, and adaptability, using their skills to build effective relationships and work within a shared vision.
The Governance Assistant will be a member of the Business Administration Team and will focus on supporting the Head of Governance to ensure the maintenance of high-quality governance processes within the organisation.
Key relationships
The Governance Assistant will be expected to establish and maintain effective working relationships with these key positions within the College of Paramedics including:
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Head of Governance;
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Executive Assistant to the Chief Executive;
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Other members of the Business Administration Team;
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President and Vice President;
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Chief Operating Officer;
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Chief Executive Group;
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Chairs and Members of the Paramedic and Student Councils;
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Administrative, membership, marketing, IT, and finance staff;
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Board of Trustees
The Governance Assistant’s duties and responsibilities include:
Governance
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Work closely with the Head of Governance to ensure the charity is compliant with regulatory requirements
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Maintain a good understanding of the governance processes and requirements, and work closely with the Head of Governance to ensure they are efficiently and effectively managed
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Maintain a good understanding of the implications for the role and organisation of the requirements of GDPR and other relevant legislation
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Maintain a good understanding of the need for effective policies and procedures, sustained within a robust review process
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Support the efficient and effective day-to-day functioning and co-ordination of the administrative activities associated with governance within the College of Paramedics
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Prioritise and time manage the administrative workload appropriately to meet specific deadlines.
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Support the Head of Governance on the election of trustees and member representatives as required, working with the Membership, Marketing and Engagement team and liaising with candidates, election services and incumbents.
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Provide administrative support for various governance aspects around the Board, Councils, member meetings, reporting and the Chief Executive Group
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Provide administrative support for aspects of Board Meetings/Committees and resources in the absence of the Executive Assistant to the Chief Executive
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Support with timely production of relevant minutes, reports, action summaries and follow ups alongside the Executive Assistant to the Chief Executive and Head of Governance
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Coordinate travel, venue bookings and accommodation for Board, Committees and Councils where appropriate
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Provide administrative support to the Royal Charter project
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Work closely with the Head of Governance to ensure relevant information is shared with third parties or stakeholders
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Oversee the formatting and editing process associated with key documents, in line with branding guidelines;
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Develop and maintain effective electronic filing systems ensuring that information is kept securely and is accessible as appropriate;
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Attend physical meetings at locations within the United Kingdom, as required;
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Undertake other tasks or projects that may arise;
Business Administration
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Providing cover and administrative support to the Executive Assistant to the Chief Executive and Personal Assistant in any absence or when the needs of the business demand
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Coordinating electronic diaries;
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The coordination and business arrangements for College of Paramedics meetings, including serving as a Secretariat for meetings, various established or short-term functions of the College. This includes but is not limited to preparing agendas, taking minutes, action logs, sourcing venues, liaising with delegates, booking travel and accommodation, catering, sourcing audio visual equipment and facilitating remote attendance, collating meeting documentation, recording minutes and /actions;
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Assist with the co-ordination of General Enquiries received by the College of Paramedics over the phone or via email/dedicated mailbox, including tracking responses to ensure all enquires are dealt with in a timely manner;
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Undertake and complete an ongoing development review process, set by, and reviewed on an ongoing basis.
The client requests no contact from agencies or media sales.
About the role:
As our Community Fundraising Lead, you will manage an evolving supporter fundraising programme, including key fundraising products, activities, and propositions, working with individuals; groups of supporters and community organisations to successfully fundraise and support-raise for Hope and Homes for Children’s work. You will act as primary relationship manager for assigned fundraising individuals; groups of supporters and community organisations ensuring exceptional relationship development in line with delivery of agreed performance indicators.
About you:
We are looking for a talented fundraiser and relationship manager who is excited and inspired by how individuals and groups of individuals turn their passion into fundraising and support-raising for a cause. You will be a self-starter with the ability to able to creatively and strategically engage supporters and potential supporters in active fundraising.
About Hope and Homes for Children:
Orphanages don’t protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them. Science shows what we all know, that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of abuse, as well as extreme neglect. Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help us make this a reality for children.
Location: Our Salisbury or London office with flexibility to work from home for part of the week.
Contract Type: Permanent
Hours: Full time, 37.5 hours per week.
Salary: £35,000 to £39,000 per annum, including any London weighting if applicable.
Benefits: Competitive
Other information: This post requires the post holder to have the right to work in the UK. We actively encourage equality and diversity as we believe it brings us closer to our mission of eliminating orphanages. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment.
To apply, please upload your CV and a brief cover letter (500 words max) which briefly summarises how you meet the person specification and why you’d like this role. The final date for applications is 31 March 2024. However, we may close the vacancy early if we receive strong applications. So, don’t delay, please get in touch if you have the right skills, experience and passion for our cause.
You may also have experience in the following: Community & Events Fundraiser, Fundraising Officer, Fundraising and Events Coordinator, Event Fundraiser, Marketing Assistant, Community Fundraiser, Direct Marketing, Events Coordinator, Community Fundraising, Events Assistant, Third Sector, Charity, Not for Profit, Fundraiser, Fundraising Assistant, Marketing Executive, Marketing Officer, Sales Executive, Sales Assistant, etc.
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