Money Advice Technical Supervisor x 2
Full Time (35 hours)
GMMAP is looking to appoint two Money Advice Technical Supervisors to join the existing GMMAP Central Team
The successful candidates will be able to co-ordinate and manage the day-to-day operation of a Money Advice Team to deliver an accessible, client focused, money advice and casework, quality service via telephone, digital and face-to-face channels.
The successful candidate will also provide technical supervision and support, along with all quality assurance duties, in line with Money Advice and Pensions Service Quality Framework. The role will be flexible between Home and Office Based (at our District Office in Kirkby) but with travel across the partnership when required.
To be successful in this role, you will need to have a minimum of two years case work experience, have a good understanding of the Money and Pensions Service Quality Framework, be confident, motivated, and willing to try new things, have excellent interpersonal and communication skills with an ability to work under pressure to motivate a team to achieve targets and outcomes.
The posts are fixed term until 31st March 2022 and will be extended subject to continued Money and Pensions Service funding.
Closing Date: Wednesday 28th April 2021 with the closing date as Friday 30th April 2021
Interviews will take place via Microsoft Teams on: Tuesday 11th May 2021
We are not accepting CV’s and we have indicated on the advert now that the final day for requesting an application pack will be Wednesday 28th April 2021 with the closing date as Friday 28th April 2021.