RH6, Horley
£26,000.00 - £27,000.00 per year
Permanent, Full-time
Job description


Title: National Greyhound Homing Centre Manager 

£26k-£27k pa plus Live-In accommodation benefits

Job Role:

Are you looking for a new challenge, helping retired racing greyhounds find their loving forever homes?  Are you an aspiring deputy or supervisor looking to take that next step in your career in animal welfare? The Greyhound Trust National Support Centre is offering a fantastic opportunity for a talented individual to join us as our National Greyhound Centre Manager. After over 40 years of helping greyhounds in their transition from racing and matching them to homes where they will thrive in their retirement, the Greyhound Trust is opening its first, nationally owned and run homing centre.

Taking responsibility for the development of the National Greyhound Centre, you will need an excellent balance between leading and managing and getting actively involved in operations. Live-In accommodation is available with his position.


Key Responsibilities:

  • To proactively manage all homing activities, with focus on ensuring greyhounds are assessed, matched and homed promptly and in line with Greyhound Trust policy and procedures
  • Lead the creation, recruitment and development of the National Greyhound Centre team
  • To ensure all greyhounds on site and in short term foster care are cared for in accordance with Greyhound Trust policy and procedures and current greyhound welfare legislation
  • To manage the National Greyhound Centre as an efficient and effective business, minimising costs whilst maintaining high standards
  • To ensure continuous operational improvement and maximise all resources within the centre
  • To develop and oversee volunteer fundraising activity



Skills and experience we need from you:

  • Proven success of delivering high standards of welfare and animal related homing activity
  • Proven ability to recruit, induct, train and performance manage teams
  • A clear understanding of budget management
  • Site and facilities management
  • Delivering high standards of Customer Care
  • Running efficient administration systems
  • Managing Health and Safety including Risk Assessments and COSHH
  • IT skills including MS Word/Excel/Outlook to an intermediate level
  • Managing volunteers
  • Experience of line management, setting objectives and goals and holding regular supervision



The person:

  • An experienced Team Leader having led and developed teams across animal welfare in previous roles.
  • A strong communicator with the ability to get information across in a stimulating and engaging way to a variety of different audiences; colleagues, volunteers and key stakeholders
  • Professional, proactive, positive and enthusiastic, with a strong work ethic and “can do” attitude. A multi-tasker who values the organisational set up of a strong volunteer base and our volunteer branch network
  • Able to exhibit excellent discretion and adhere to professional standards and confidentiality
  • Curious and inquisitive nature with the ability to work across all departments to ensure a fully joined up approach
  • Enthusiastic and empathetic to the vision, mission and values of the Greyhound Trust, you must be happy working at a multifunctional head office site (with animals on site both in kennels and the office environment)


Desirable experience: 

  • Experience in a greyhound welfare environment
  • Experience in a companion animal homing environment
  • Presentation skills for public speaking
  • Understanding of canine behaviour theory and current practice



Desirable qualifications:

  • A recognised canine behaviour qualification



Detailed (non-exhaustive) example of responsibilities:

The manager will be responsible for managing the welfare of all employees, volunteers and greyhounds; security and maintenance of buildings and all property belonging to Greyhound Trust and health & safety of all persons on site or working at Greyhound Trust events off site.

  • To ensure the National Greyhound Centre achieves its performance targets while delivering a high level of greyhound welfare
  • To optimise the homing operation at the centre in order to maximise numbers of greyhounds helped
  • Ensure that the Greyhound Centre is run in accordance with current Greyhound Trust policies and procedures
  • Develop and maintain an efficient working team, dealing openly and promptly with personnel issues when they arise
  • With assistance from the Head of Operations and Welfare, set annual budgets, manage the centre finances efficiently and lead the team to promote an environment of cost awareness
  • To regularly review systems and procedures at the centre to maximise efficiency, successful homing, and customer service
  • Ensure the centre, facilities and equipment are managed efficiently to ensure a high standard of presentation
  • To arrange or attend targeted events which maximise awareness of the centre and Greyhound Trust locally, liaising with the fundraising and external affairs directorates as necessary


Standard hours are 37 hours per week on a locally determined rota which will include weekend and bank holiday working. Due to the nature of the work of Greyhound Trust and this post, it will be necessary to exceed these hours when the workload demands. You will need to a hold a full valid UK driving licence.


Closing date for applications is the 19th October, with first interviews taking place W/C 28th October

More about Greyhound Trust
Greyhound Trust


A day when all racing greyhounds retire to loving homes and are treated with compassion and kindness. Read more

Posted on: 23 September 2019
Closed date: 19 October 2019
Tags: Management, Operations