To lead the Visitor Experience and Events team as well as delivering excellence in the Café Restaurant franchise and the Shop. In the various areas the specific responsibilities are:
- To direct the events team in organising sufficient events to maximise the spare capacity of the Cathedral building and the adjacent grounds, therbey generating income as required by the Cathedral budget.
- To be responsible for the execution of events, delegating to the Events Officer and/or other Staff members as appropriate.
- To ensure that the fanchisee in the Cafe Restaurant delivers the requisite performance, in terms of quality and financial benefit to the Cathedral, as required by the contract between Guildford Cathedral Enterprises and the franchisee.
- To direct the Shop team to provide value for money in the Shop, delivering an excellent level of service to the community and a level of income required by the Cathedral budget.