Length of contract: Permanent
Salary: £27,950 per annuum pro rata 3.5 days a week (24½ hours a week £19,565) plus contributory pension 4% - 5%
Responsible to: Head of Business Operations
Responsible for: Junior support staff when needed.
Working with: All members of staff, board members, partners, associates and suppliers
HACT works with social housing providers, driving change within their businesses through our platform of products, services and consultancy. Simultaneously, we identify new opportunities, broker relationships, and engage with futures-oriented partners to create new projects and services that transform the social housing sector.
Our external focus since January 2020 has been around six areas:
• The role of community investment within communities • The use of data within social housing organisations • The response of social housing to the Covid-19 pandemic • The connection between housing and health • The future of social value in social housing • The business capability and design of social housing
We’re a deeply committed team of 16, working with individuals and organisations who share our vision for social housing.
ABOUT THE ROLE
The Business Partner (BP) will be a key member of the team at HACT, with responsibility for supporting good financial and HR practice throughout HACT.
We utilise professional external services for accounting, audit and HR functions and a key element of this role will be to manage both internal and external stakeholders.
You will be a part of the creation and maintenance of a supportive, reliable and creative environment, which enables maximum business impact through strong internal and external relationships.
You will also play a key role in supporting project development and delivery to ensure HACT can deliver on its mission.
Understanding our financial performance is key to our success and you’ll create and maintain performance dashboards to support commercial delivery and future strategy.
You will assist with governance and day-to-day management of internal supply contracts and IT systems.
Reporting to the Head of Business Operations your key responsibilities are:
Finance & Performance
• Provide analysis and deliver insight that links financial and performance reports to business strategies • Improve the use of financial reporting on business performance • Support effective commercial procedures, or initiate change, to ensure key operational, commercial, and financial targets are delivered through close working with colleagues • Build partnerships and maintain strong relationships with all senior managers and their teams • Record keeping of financial transactions including the processing of expenditure and income. Play a key role in delivering HACTs credit control systems. • Management of effective external relationship and the interfacing internal systems with external partners
Maintain systems and support governance
• Deputise for the Head of Business Operations in their absence, under the supervision of the Managing Director. • Some general administrative tasks such as dealing with correspondence, keeping databases up to date and answering the phone • Manage and monitor HACT’s internal CRM system and tools. • Provide governance support to the Board and senior management team, including supporting Board meetings and ensuring that HACT and its subsidiaries are meeting their regulatory requirements as a charity and company.
• You’ll assist HACT partners (who are not office based) to maximise the use of established systems and assist in ensuring that work is carried out in a healthy and safe way. HR • Proactively support delivery of HR Processes consistently through the organisation • Builds strong business relationships with colleagues and key HR and finance partners • Actively supports the recruitment of talented individuals • Support leaders to develop individuals to perform at their best
You will be able to evidence skills in the areas outlined above and will possess strong interpersonal skills. This post will suit a candidate who is motivated, curious and driven, with the capacity to work independently to ensure aims and objectives are achieved.
You’re not afraid of working hard in pursuit of a big vision. In summary you will have:
3+ years’ experience in a multi-disciplined business support function.
Excellent stakeholder management skills with both internal and external audiences
Excellent numerical and analytical skills and the ability to provide support for financial administration.
Experience of using and maintaining a CRM system.
Strong autodidactic tendencies.
Highly organised and able to take the initiative to solving problems and making the most of opportunities to improve.
Ability to manage, adapt and refine systems, to meet changing business needs.
Good level of presentation skills across different types of media and excellent MS Excel skills, including the use of macro’s
Adaptability and agility in managing multiple deadlines whilst maintaining quality.
Resilient, reliable, confident and enthusiastic.
Ability to take initiative and problem solve.
Experience of coordinating and servicing meetings, including minute taking.
Manage own workload to drive tasks through to completion with minimal supervision.
NICE TO HAVES
Ability to write internal policies and procedures
Having worked in a small charity or voluntary sector organisation previously.
Experience of managing and developing people, which could include interns, temporary staff and volunteers