Guildford, Surrey
£52,000 - £61,000 per annum
Permanent, Full-time
Job description

Position: Director of Business Services
Location: Guildford, Surrey
Salary: £52,000 - £61,000 per annum (dependent on experience)
Contract: Permanent
Hours: Monday – Friday, 9.00am - 5.30pm with the occasional need for out of hours working/ attendance to Board meetings, halow’s fundraising events etc.

Reports: halow care Services Manager, Finance Manager, Senior HR/Admin Officer

halow’s Mission:

“Nurturing and enabling independence for young people with a learning disability.” To support each other and work as part of the team, respecting every individual’s gifts, skills and qualities, and the unique talents they bring to halow.


halow are seeking an experienced and inspirational leader to fulfill the role of Director of halow care Business Services. This position will work in partnership with the Director of halow Project, and together, shall build upon the success of the current CEO by confidently leading the Organisation through the next stage of the strategic plan and beyond.

Accountable to the Executive Committee and the Board of Trustees, the Director of Business Services halow care will be responsible for successfully overseeing halow’s care provision and all this entails:

  • Inspiring and driving the implementation of innovation and best practice within services; identifying strategies to overcome barriers and delivering halow’s exciting new strand: ‘Exceptional Personalised Care’, to our young people. To jointly lead and model an organisational culture of ambition and aspiration for and on behalf of our young people.
  • The senior management and delivery of care services, staffing and compliance.
  • All aspects of financial management and control throughout the Organisation (for both halow project and care) including (but not limited to) payroll, forecasting and budgetary control, financial reporting for the Board, implementing/reviewing financial systems, financial and legislative compliance and credit control;
  • The smooth running of the Organisation’s Human Resources function (covering both halow project and care) including (but not limited to) recruitment and induction of new starters, day-to-day HR administration, advice and procedure associated with all aspects of employee relations, policy implementation/review, training and development and, compliance with current employment law and best practice standards;
  • Overseeing facilities management for the Organisation including providing a safe environment for all staff, young people and visitors by conducting regular risk assessments; and,
  • The management of IT services for the Organisation including the account management of external providers and internal systems.

To be successful in this pivotal, wide ranging role, the job holder will need to draw upon their knowledge and demonstrable experience in the following areas:

  • Strategic management including the development, implementation and delivery of strategic plans
  • Business development and account management
  • Financial management and budgetary control
  • Effective staff management and leadership skills
  • Working with Boards and a wide range of stakeholders
  • Excellent interpersonal and influencing skills with a passion for customer service
  • Commitment to effective governance
  • Promoting equality and diversity within a workforce

This role is business services focused however, it would be advantageous for the successful candidate to;

  • have experience (or as a minimum an understanding) of the issues facing the social care sector.

Closing date for applications: 5pm, Sunday 1st December 2019

Interviews will be taking place during the advertising period so please do not delay in submitting your application.

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

  • halow is committed to equal opportunities and values diversity in its workforce.
  • Successful applications are subject to an enhanced DBS disclosure.
  • halow is committed to equal opportunities and values diversity in its workforce.

Registered charity number: 1116773.

No agencies please.

Posted on: 05 November 2019
Closed date: 01 December 2019
Job ref: 154822_HA
Tags: Senior Management, Operations