NW11, London
£22,000 - £26,000 per year
Permanent, Full-time
Job description

This is an excellent opportunity to understand the workings of a charitable body and to join a happy and hard-working team.

Hampstead Garden Suburb is recognised internationally as one of the finest examples of early twentieth century domestic architecture and town planning. It is a conservation area within the London Borough of Barnet and contains a large number of listed buildings. There are over 3,800 houses and 1,300 flats on the Suburb, as well as commercial properties, public buildings, woods and open spaces. 

The Hampstead Garden Suburb Trust was set up in 1968, on the initiative of residents, to maintain and preserve the character and amenities of the Suburb. It does this principally through its ownership of properties leased to residents and through a Scheme of Management. The Scheme applies to freehold properties owned by residents, which now make up a large majority of Suburb houses. In both cases, application must be made to the Trust for any alterations affecting the appearance or use of the properties concerned. 

There are eight unpaid Trustees who serve on the Trust Council and are the directors of the company. Four are elected by Trust members and four are appointed by outside professional and amenity bodies (the Law Society, the Royal Institute of British Architects, the Royal Town Planning Institute and the Victorian Society).

The Trust has a small staff headed by the Trust Manager, Nick Packard. Further information can be found on our website.


Supporting the Trust Manager (CEO) in carrying out his/her duties in running a medium sized heritage charity including:

  • Assistance with the day to day administration and running of the Trust
  • Organising the diary of the Trust Manager
  • Preparation of paperwork and minute taking for Trust Council, Grants Committee and Annual General Meetings and for other meetings as required
  • Opening, sorting and carrying out initial processing of the post on a daily basis
  • Day to day running of the Trust’s office premises, supported by colleagues in the general office
  • Keeping database of proposed/completed property sales on database up to date
  • Dealing with routine correspondence
  • Maintaining the membership database. Liaising with the auditors when elections are held. Sending out the Annual Report
  • Processing incoming payments.  Assisting on debtors and billing.
  • Filing and replacing files

In collaboration with colleagues in the general office:

  • Dealing with initial enquiries from telephone, e-mail and personal callers on all aspects of the Trust’s work
  • Arranging appointments and helping to keep the office diary
  • “house-keeping”; including premises opening and closing routines, setting up spaces for events and meetings, posting mail, refreshments for external meetings and visitors
  • Other duties as instructed by the Trust Manager


The post holder must have a methodical approach and be well organised but be prepared to adapt to events and be flexible in dealing with people and situations. An interest in architectural and landscape issues would be an advantage.

The post holder must be able to:

  • Deal in a patient, calm, courteous but firm manner with residents and their agents
  • Understand, record and convey information relating to residential property
  • Demonstrate good written and spoken English
  • Apply information technology skills including Word and Excel
  • Work as part of a small team in a practical, flexible and co-operative style
Posted on: 07 August 2019
Closed date: 06 September 2019
Tags: Admin

The client requests no contact from agencies or media sales.