Southend-on-Sea (On-site)
£25,294 - £27,927 per year
Permanent, Full-time
Job description

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

HARP is Southend-on-Sea’s leading homelessness charity. On average we help around 1,000 local people every year to overcome or avoid homelessness. In addition to providing essential short-term emergency shelter, food, clothing and washing facilities, we work to identify the root causes of homelessness, creating tailored support for each person’s circumstances. We achieve success by providing structure, purpose and training opportunities, and by providing longer-term supported housing, empowering people to take steps to leave homelessness behind and ultimately live independently in the community.​

We are recruiting a Head of Charity Shops to lead our Charity Shops team in delivering vital income to support our homelessness services in Southend. You will be responsible for overseeing the day-to-day management of four charity shops in the Southend area, with direct Line Management of three staff, and an overall team of 15 paid staff and numerous volunteers. You will have the enthusiasm, energy and 'can do' approach that will ensure you meet and exceed sales and profit targets for the shops. Line Managing one Charity Shop Team Member (online sales), and two Charity Shop Managers, you will foster an excellent team spirit to ensure our network of shops thrives.  ​

 The ideal candidate will have:

  • Experience in leading a team in a fast-paced retail or customer service environment, and experience in successfully growing a small business or a department within a larger business.

  • Experience in line-managing staff members, including conducting regular team meetings, one-to-one supervision and performance reviews.

  • A positive, friendly, enthusiastic attitude, with excellent customer service and communication skills, and the confidence to chair team meetings, address issues and bring about change to improve the Shops.

Closing date: Tuesday 26th July (noon)

Shortlisting: Thursday 4th August 2022

Interview date: Thursday 11th August 2022

HARP will provide you with support and training to carry out your role effectively, and to develop your career. Our benefits package includes 25 days’ annual leave, plus Bank Holidays, a contributory pension scheme through The People’s Pension and a Death in Service Benefit. HARP will make a contribution to the pension and you will be required to make a contribution.

More about HARP, Southend's Homeless Charity

HARP is a local homelessness charity; our purpose is to help local people overcome and escape homelessness for good. We believe there is no pla... Read more

Refreshed on: 01 July 2022
Closed date: 16 July 2022 at 12:00
Tags: Management, Retail

The client requests no contact from agencies or media sales.