Harris Hill Charity Recruitment Specialists
London (On-site)
£40k per year
Job description
Have you delivered IT training within a professional workplace environment?

Do you have high-level communication skills?

If you can say yes to the above, this new and exciting opportunity could suit you.

We are looking for an experienced IT Trainer (1-year contract) to work with a supportive, caring, long-standing UK charity who are investing in technology to transform their IT infrastructure. The IT improvement programme includes modernising & upgrading the business systems.
Projects include issuing new devices and implementing Microsoft 365 to enable better hybrid working and collaboration by upgrading CRM, Finance and HR business systems.

The IT Trainer will help the charity to adopt and make effective use of new software applications in their day-to-day work by providing clear and engaging learning in a mixture of formats such as documents, videos, face-to-face and virtual 'classroom' training sessions.
The initial focus will be on Microsoft 365 and related products, before moving onto the business systems.

Tasks and Responsibilities

- Establish and deliver a training plan

- Source learning materials including written guides/manuals, infographics, audio/video content and interactive quizzes.

- Deliver 'classroom' based learning sessions in-person and virtually.

The scope of training will include:

-Microsoft Windows 10/11 laptops
-Microsoft 365 especially: Teams, SharePoint, OneDrive, Outlook, Word, Excel, PowerPoint.
- Security settings/tools (e.g. Multi-factor authentication, Intune)
- CRM (new system to be determined)
- Finance (new system to be determined)
- HR/Payroll (system to be determined)

Required Skills

- Highly skilled in delivering classroom-based learning (in-person and virtual)

- Highly skilled in developing learning materials including: 'how to' documents and videos for self-paced eLearning.
- High level of IT literacy, particularly Microsoft Office 365 applications: Teams, Outlook, SharePoint, OneDrive, Word, Excel, PowerPoint.

- Effective communicator.

- Highly organised, structured and outcome focused.

Experience and Knowledge.

- Delivering IT training for end users of all abilities, particularly Microsoft 365 applications.

- Creating training materials.

- Developing training plans.

- Understanding of project management.

- Understanding of IT support, service management and operations.

- Delivering training or using charity business systems: CRM, Finance, HR/Payroll

Good Luck!!
Posted on: 04 August 2022
Closing date: 26 August 2022 at 23:59
Job ref: 43517
Tags: IT, Training