To contribute to the strategic development and implementation of resourcing practices within the charity, working with managers across the organisation to provide an efficient and effective recruitment service for permanent, casual, temporary or self-employed workers to meet business needs.
Advise managers on recruitment policy, processes and best practice recruitment, ensuring that they have the knowledge, skills, frameworks, tools and professional support that they need to effectively fill any vacancies that arise and make appropriate appointments.
To complete practical recruitment and selection process tasks, such as communication with hiring managers to plan recruitment timelines and processes, reviewing/writing adverts and job descriptions using relevant templates, posting adverts via St Mungo's Applicant Tracking System (ATS) and external job boards, inviting candidates to interview.
To advise on, and operate recruitment policies, processes and projects which support the retention of internal talent such as transfer, secondment, and positive action initiatives.
Following internal redeployment and transfer processes, using policy and guidance to ensure effective outcomes.
To provide advice and guidance to managers in relation to any requests for discretionary decisions in relation to recruitment, the process for approval and the likelihood of these being agreed based on the circumstances.
To contribute to the review and further development of recruitment policies, processes and systems.
Work with managers to ensure adequate staffing resources are available in relation to their needs, including sourcing of temporary agency and casual workers and longer-term recruitment planning.
Provide support to managers, as required, to assist them with shortlisting, interviews and assessment centre support.
Deliver regular training sessions related to recruitment and selection.
Develop recruitment marketing materials, advertising and social media campaigns and other cost-effective approaches to encourage and attract a steady flow of talent in to the organisation.
Manage recruitment fairs/events, Open days, assessment centres for staff and locum recruitment as required and respond to queries from candidates on a day-to-day basis.
To plan and run assessment centres where required, including scheduling for the day, inviting candidates, ensuring assessments are objective and fair, and analysing psychometric test results.
Ensure that the organisations careers page is up to date, useful and engaging for candidates and that social media is used effectively.
To work closely with the administration team to conduct new starter file reviews, advising on complex cases and best practice, and reviewing and signing off new starter files; escalating more complex files for a decision by the Head of Resourcing or a relevant Director.
To investigate complaints related to Resourcing, where these are delegated.
Support managers to use locums and temporary workers in line with the organisation policy and best practice, challenging managers on excessive or prolonged use of temporary workers.
To deal with simple user queries from locums and managers about the use of the Locum and Agency systems, and to signpost them to appropriate further support such as the user guides on the intranet or technical help from the system provider.
To oversee the effective recruitment and Onboarding of staff and to manage staff (Resourcing Administrators)
To work with the team to ensure candidates and managers receive good customer service, including contributing to the management of shared email inboxes.
To support the Resourcing Administrator in conducting time effective pre-employment checks and onboarding, and to cover these tasks if required or in their absence.
To work to performance indicators and targets to ensure the quality and speed of the recruitment and pre-employment checking process.
To ensure that the Resourcing Administrator works effectively with the HR Admin team and Payroll to ensure that information on new starters to the organisation is processed in a timely manner.
To provide support for the recruitment and on-boarding of agency workers when required, ensuring that compliance information is obtained and that correct rates are calculated.
To ensure that confidential paperwork is received, logged and stored centrally and weeded in accordance with Data Protection legislation and GDPR.
To contribute to the collation, analysis and commentary of Resourcing KPIs, and to undertake specific projects as required which may arise from recommendations identified.
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