Due to the sensitive nature of the charity's work this vacancy is open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1).
Provide 24/7 cover within the organisations Intake & Assessment property on a rota basis
Welcome new clients into the organisations accommodation-based support facilities
Complete a comprehensive induction with all new residents
Ensure all housing benefit forms are completed within a timely manner
Support the IPA with a caseload of diverse risk and need to ensure all women and children, whenever possible are supported through their journey by the same worker
Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
Have a good understanding of domestic violence/ abuse including the impact of domestic violence/ abuse on victims and their children.
Have theoretical, practical, and procedural knowledge of civil and criminal justice remedies for victims of domestic abuse and their children.
Understand child protection issues, how to respond to effectively safeguard, and the legal responsibilities surrounding these issues
Understand the principles of risk assessment, safety planning and risk management for victims of domestic violence/ abuse and their children.
Understand and be committed to equal opportunities and diversity issues in policy and practice.
Working with vulnerable people, including families and/ or children.
The post-holder is expected to work flexibly between 00:00hrs 23:59hrs Monday-Sunday.