Manage a multi-faceted team of Independent Personal Assistant's.
Promote and support effective team working through good communication and regular team meetings.
Responsible for day-to-day operation of staff.
Work closely with the other Team Managers, Services Manager and Director to ensure quality of service at all times.
Provide accurate management information as and when required.
Provide regular formal case management and supervision of staff.
Participate in the senior management team's strategic development.
Ensure all staff members receive an induction and are aware of all policies and
Identify and implement ongoing continuous service improvement
Contribute the development of training plans for staff and policy and procedures for the organisation.
Responsible for identifying recruitment needs.
Facilitate staff development, including mentoring, delivering training, facilitating regular team meetings, observing practice etc.
Ensure that Health & Safety procedures within all premises are maintained.
Review and authorise risk assessments.
Act as the first point of contact for all queries around support issues.
Ensure adequate provision of services for all women, children and young people accessing the service.
To respond to service user complaints.
Adhere to the organisation's child protection policies and procedures.
Comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possible service for service users.
If you are immediately available with the above skills and experience, apply online toady!