Customer Relations Manager Social Care, West Kempston, Job, 42k DOE
Your new company
You will be joining the luxury service of a leading developer and provider of specialist high quality senior living accommodation, including retirement housing, extra care and sheltered housing.
Your new role
You will be working to build the service brand within the local community by networking with groups/agencies to generate referrals into the home
You will ensure that show suites are well maintained
You will be following up with all enquiries and work closely with customers to ensure they are kept up to date with the progress of sale
You will ensure that all information and reports necessary for the key stakeholders and the senior management team are produced and delivered in a timely manner
You will be holding regular meetings with the Home Manager to review progress and discuss following weeks marketing and business development activities
You will be working to create a positive and successful move in experience for new residents and their families
You will gather market knowledge, including internal and external trends and patterns, in order to enhance the homes results. This will include maintaining an awareness of competitor activity in the area including pricing, new products and/or services.
What you'll need to succeed
Previous experience as a Sales Manager or Customer Relations Manager within the care industry
Strong negotiation and communication skills
Computer and technology literate with the ability to update company databases with required information
What you'll get in return
Salary up to £42,000 DOE
28 days annual leave
Season Ticket Loans
Career Break after 3 years service
Ongoing Training and Development
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.