Head of IT, Housing Association
Your new company
This is a leading Housing organisation who are recognisable, important, positive and respectable. They are one of the UK's largest And most trusted social housing providers, manages 40,000 homes across the UK and London for diverse communities, from urban tower blocks to rural villages and towns. We provide more than just a home; we provide homes that are a foundation for life through information and technology to providing better lives.
Your new role
You will be responsible for both infrastructure and application support and you will need to work across the Association as part of the Operational Management Team. The role requires you to be. Acting as a credible lead business partner for IT spend, service management and digital business ennoblement. Managing the IT team, its resources and suppliers to ensure Value for Money and exceptional customer experience. Accountable for IT Service delivery and Operational agreements with internal and external customers. Innovating processes, procedures and engagement to improve service. Budget management comprehension, including supplier and contract negotiation. Technical thought leadership and escalation point for resolution management, taking well-considered risk. Varied and diverse business applications experience and technical IT operational knowledge, with involvement in a Housing Association background would be beneficial. Prepared to challenge the business leads to determine what is acceptable and appropriate, using knowledge, people skills and persuasion
What you'll need to succeed
You will be self-motivated, interested in the latest developments and committed to delivering a high-quality IT service. An experienced IT professional, ideally with a range of experience in service management, motivating staff, delivering innovation, ensuring robust infrastructure, managing Service Level Agreements and risk, monitoring KPIs and supporting staff in delivering a premium service. You will have excellent communication skills and be able to demonstrate an understanding and commitment to the inclusive housing mission. You will be flexible and agile in your approach, being able to adapt to different circumstances and travel to different locations.
What you'll get in return
Flexible working options available.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up to date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.