London, Greater London
£28,000 - £30,000 per year
Permanent, Full-time
Job description
 
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

Location: London (2 days a week) and from home - Hybrid | 37.5 hours per week |

Starting salary: £28-30K dependent on experience | 30 days annual leave plus time off in lieu for weekend work

Reporting to: Head of Membership and Professional Development

The Healthcare Infection Society (HIS) is a membership organisation whose objectives are to advance knowledge, foster scientific interest, and disseminate information about the prevention and control of healthcare-associated infections (HCAIs).

The Society has over 1,300 members who are experts in the prevention and control of HCAIs.  Our members are drawn largely from the medical profession and are predominantly consultant microbiologists and doctors enrolled on an infection specialty training programme.  Nurses, clinical scientists, research scientists and others with a demonstrable professional interest in HCAIs are also a vital part of our membership network.

The Events and Engagement Coordinator will join a small dynamic HIS staff team to support the planning and delivery of the HIS events and training programme (both online and face-to-face), manage the membership database and member communications, and take overall responsibility for maintaining content of the HIS website and social media channels.  The post-holder will also be responsible for managing internal events and meetings and will be the main point of contact for general emails and telephone enquiries to the Society.

Main duties and responsibilities

Event management

Support the Head of Membership and Professional Development in the planning and delivery of an agreed programme of events and training courses for HIS by establishing and maintaining effective SOPs and coordinating and delivering events.  This will include:

  • Delegate liaison, speaker liaison, venue logistics (face-to-face events), updating budgets, event marketing and communications and post event follow ups
  • Creation and maintenance of HIS website content in relation to events promotion and booking
  • Creating templates and marketing material to aid the delivery and promotion of events and courses
  • Attending and ensuring the smooth-running of events on the day and staffing the registration desk (face-to-face events)
  • Setting up online events in the Zoom platform
  • Providing technical support to convenors, trainers and participants prior to and during online webinars, events and training courses
  • Organising internal HIS events and meetings including venue booking (if required), ordering catering and monitoring attendance
  • Full organisation and minuting of the quarterly HIS Council meetings and AGM.

Communications

Assume overall responsibility for the HIS website content and social media channels.  This will include:

  •      Using the Umbraco content management system (training will be provided) to make changes to the content and imagery of the website
  •      Carrying out regular audits to ensure content is up to date and accurate
  •      Producing monthly statistical reports to the internal team meetings
  •      Developing and executing a social media strategy for the society, particularly the Twitter and LinkedIn accounts
  • Monitoring Twitter accounts of relevant external organisations to keep abreast of activities within the sector
  •      Developing graphics for use on the HIS website and social media using InDesign

Membership administration

Oversee the day-to-day management of the membership database, oomi (training will be provided) and member communications.  This will include:

  • Daily approval of new and renewing members and ensuring eligibility
  • Dealing with telephone and email enquiries regarding membership eligibility, member benefits and payment
  • Collating content, designing, and sending out members’ news emails

Other

  • Carrying out from time to time and as directed, any other duties as required in addition to the above that will be both reasonable and within your capabilities
  • Always ensuring that you take care of your health and safety and that of others by complying with health and safety obligations, particularly by reporting promptly any defects, risks or potential hazards

Person specification

Essential, unless otherwise stated

Education and experience

  • Educated to A’ level standard or equivalent
  •       Demonstrated experience of working in a similar role or a learned society
  •       Demonstrated experience of event management
  •       Demonstrated experience of running online meetings and webinars in Zoom (or similar platform)
  •       Experience of managing social media channels
  •       Experience of committee work including taking detailed minutes and follow up actions (desirable)

Competencies

  • Knowledge of working with CRM/customer database systems for membership and event management (desirable)
  • Excellent interpersonal and communication skills - written and verbal
  • Understanding of and commitment to equality, diversity and inclusion
  • Task-driven self-starter, with good time management, attention to detail and the ability to manage own workload
  • Technical IT skills: competent in the use of Microsoft Office suite, ability to understand logical processes
  • Excellent administrative and organisational skills
  • A proven track record of delivering a high standard of customer service
  • Excellent telephone manner
  • Knowledge of compliance, specifically as it relates to data protection
  • Proven track record of producing work accurately and to a high standard whilst under pressure, with emphasis on attention to detail whilst working to deadlines
  • Ability to work as a key and supportive member of a flexible team
  • Willingness to travel and stay away from home on occasion and overnight
  • Willingness to work outside of office hours when event management duties dictate

What we can offer you as our Events and Engagement Coordinator

  • 30 days holiday
  • Additional holiday between Christmas and New Year
  • Employee perks programme
  • Generous pension scheme
  • Generous training budget
  • Flexible working
  • Employee assistance programme

To apply
The deadline for applications is 9am on Wednesday 12 January 2022. Applicants are required to submit a CV and a covering letter of no more than two A4 pages in length addressing why they would like this post, and why they are perfect for this role.

HIS is an equal opportunity employer and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.  Our headquarters in London are fully accessible.

Incomplete applications will not be selected for shortlisting.

Interviews will take place on 18 and/or 20 January 2022 via Zoom.  All applications and any queries should be addressed directly to Dr Helen Davies. 

Application Instructions

To apply
The deadline for applications is 9am on Wednesday 12 January 2022. Applicants are required to submit a CV and a covering letter of no more than two A4 pages in length addressing why they would like this post, and why they are perfect for this role.

HIS is an equal opportunity employer and we are committed to diversity and actively seeking applicants from a wide range of backgrounds. Our headquarters in London are fully accessible.

Incomplete applications will not be selected for shortlisting.

Interviews will take place on 18 and/or 20 January 2022 via Zoom. All applications and any queries should be addressed directly to Dr Helen Davies.

Refreshed on: 29 December 2021
Closed date: 12 January 2022
Tags: Communications, PR, Training

The client requests no contact from agencies or media sales.