30 Hours per week
The Operation Manager will lead, direct and manage service and business operations across the organisation. The post holder will work with external partners and linked providers and be responsible for all aspects of service operations ensuring delivery of services in line with contract and funder requirements achieving high quality and positive outcomes for service users.
This is a senior role within the charity. The post holder will have wide ranging responsibilities for the performance and development of internal services and operations. The post offers significant opportunities for innovation, development and growth of existing services, working closely with counterpart roles in other organisations, and contributing to joint development and working groups locally and regionally. The post holder will also work with the Director of Operations (DOS), as part of a Management Team, to implement the strategic plans and overall management of services, ensuring the successful strategic development of the organisation, including business planning, internal policies, procedures and quality standards, cross-departmental working and external relations. The Operations Manager will be required to represent the organisation at a senior level both internally and externally.
The post holder will require business and financial acumen to ensure that current and future operations continue on a sustainable and viable basis and can evidence positive outcomes and value in the market we are operating in.
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