Hammersmith, Greater London
Job description

Community Ambassadors have a vital role to play as the link between Healthwatch
Hammersmith & Fulham and the citizens of Hammersmith & Fulham – meaning
individuals, communities, voluntary and community sector organisations and other
patient or service user groups. As a Community Ambassador, you will promote and
advance the aims and objectives of Healthwatch Hammersmith & Fulham by becoming
the ‘eyes and ears’ of the organisation, gathering people’s voices and lived experience
of health and social care. This will form a fundamental part of the evidence base with
which Healthwatch Hammersmith & Fulham will seek to change and improve health and
social care in the borough.

Key Tasks
- Support Healthwatch Hammersmith & Fulham to have a presence at events and
distribute information on our behalf to different organisations
- Actively promote the work of Healthwatch Hammersmith & Fulham
- Encourage people to use Healthwatch Hammersmith & Fulham as their
independent health and social care champion
- Assist the Healthwatch staff team to gather views of local people or people with
certain needs or who use certain services (running focus groups, helping us to
carry out consultations, help others complete Healthwatch Hammersmith &
Fulham surveys and questionnaires)
- To attend meetings and supervisions as required

Is this the right role for me?
All volunteers will be expected to be:
- Approachable
- Ability to maintain confidentiality
- Ability to develop a good rapport with people
- Good interpersonal skills
- Excellent listening skills
- Able to feed back to Healthwatch Hammersmith & Fulham succinctly in writing on
views heard
- Have a commitment to helping local people have a voice and improving local
- Be non-judgemental, open minded and able to separate your own experiences
from those of other people and practice impartiality

Benefits of volunteering
- Enjoying the experience of volunteering as part of a friendly team and meeting
new people
- Becoming involved in making a difference to your local community
- Increasing your confidence and learning new skills
- Using your experience with Healthwatch to develop your CV and seek work in
health and social care or other fields of employment
- Reasonable travel and expenses will be reimbursed in accordance with our volunteer Policy

More about YVHSC

Your Voice in Health and Social Care (YVHSC) is an independent organisation that gives people a voice to improve and shape services and help th... Read more

Refreshed on: 04 May 2020
Closed date: 15 June 2020
Tags: Social Care/Development, Advocacy