Kingston upon Thames, Greater London

£26,000 per year pro rata (£15,600 for 3 days a week)

Contract, Part-time

About the organisation

Healthwatch Kingston upon Thames is an independent health and social care champion for local people. We work to understand the needs, expe... Read more

Job Description

Salary: £26,000 pro rata (£15,600 for 3 days a week)

Employment terms: Fixed, to 31 August 2020 (not available as an independent contract, or on a freelance basis)

Hours of work: Part-time, 21 hours over 3 days a week

Core hours are 9am-5pm

Some flexibility is necessary around working hours

Occasional evening and weekend work will be required

Benefits: 25 days’ pro rata annual leave plus bank holidays

Location: Office based at the Kingston Quaker Centre with travel throughout the London Borough of Kingston upon Thames

Reports to: Chief Officer, Healthwatch Kingston upon Thames

Overview

Do you have the passion and drive to make a difference in mental health? Are you looking for a new opportunity which is varied, challenging but very rewarding? Do you have the experience to run ongoing projects with strong communication and organisational skills to manage finances, stakeholders and volunteers?

With one in four people experiencing a mental health problem at some point in their lives, people need services more than ever. Healthwatch Kingston supports the Time to Change vision to: “Change the way we all think and act about mental health problems.”

To support this vision, we have an exciting opportunity within the organisation for a Time to Change Hub Coordinator. Time to Change is a mental health campaign in England with the objective of ending mental health-related stigma and discrimination. Time to Change has approved the Royal Borough of Kingston (RBK) partnership application with Healthwatch Kingston, other organisations (including Mind in Kingston) and local people to set up a Hub in Kingston and will provide support with training and materials.

Working in partnership with public health leads at RBK, and other partner organisations (including Kingston and Richmond Clinical Commissioning Group and Mind in Kingston), the Time to Change Hub Coordinator will support the successful delivery of the development and mobilisation of an agreed Time to Change Hub action plan for Kingston. The role will involve the administration of the “Champions Fund”, project management of events, participation in partnership meetings (including the Kingston Time to Change Hub Steering Group) and promoting attendance at Time to Change training opportunities and events.

Requirements of the role include experience of running a project, including managing finances, stakeholders and volunteers; experience of running a campaign, communications or event management; experience of marketing and business development within the voluntary sector; experience of creating content for a wide variety of communications channels, including social media; working with partnership organisations, encourage people with lived experience of mental health to become Champions, establish Champions’ Groups, create events; develop the Time to Change Champions’ Network for Kingston; and, encourage local business/organisations to sign the ‘Time to Change Employer Pledge’.

The closing date for applications is 9am on Thursday 18 July 2019.

Healthwatch Kingston (HWK) is an Equal Opportunities employer and committed to the ‘Time to Change Employer Pledge’ and the ‘Disability Confident’ scheme. We welcome applications from all sections of the community. Any offer made relating to this post will be subject to satisfactory references, a satisfactory enhanced Disclosure and Baring Service (DBS) check and evidence of a right to work in this country

Key Function

The Time to Change Hub Coordinator will ensure the successful delivery of the following to the end of August 2020:

  • The development and mobilisation of an agreed Time to Change Hub action plan for Kingston upon Thames
  • The administration of applications to, and the finances associated with, the “Time to Change Kingston Champions Fund” to around 20 Champions to deliver activities across the Borough
  • The project management of four large scale events
  • Project management of three/four events that ‘piggy back’ onto other local events
  • Participation in partnership meetings (including the Time to Change Kingston Steering Group) and promoting attendance at Time to Change training opportunities and events.
  • To achieve these objectives, the post holder will work collaboratively as part of a team with Time to Change Kingston leads in public health at RBK, partner organisations (including Kingston and Richmond Clinical Commissioning Group and Mind in Kingston) and HWK staff, board and volunteers.

Key Responsibilities

Hub Coordination:

  • In collaboration with the Time to Change Kingston Steering Group and other key stakeholders, develop a clear project plan with aims, objectives, timescales, outcomes, outputs and associated risks along with responsibilities for specific actions
  • Ensure delivery of the action plan within the agreed budget and timescales
  • Work with partners to secure participation from people with lived experience of mental health at the heart of Hub governance and programme planning
  • Attend in person, or organise an HWK representative to attend, all relevant training days/events and network events offered to Hubs by Time to Change
  • Provide the drive to ensure that local momentum and enthusiasm is maintained
  • Attend monthly progress meetings and provide monitoring reports in-line with Time to Change requirements
  • Work with the HWK/RBK communication leads to deliver effective communications
  • Provide information for the local evaluation using the methodology and materials supplied by Time to Change
  • Recruit sign up, induct and train 20 active Champions
  • Work with Hub partners to encourage local businesses to sign the ‘Time to Change Employer Pledge’.

Administering the Champions Fund:

  • Publicise the Champions Fund among service user groups and community organisations to encourage individuals and community organisations to apply for funding
  • Develop a set of funding criteria for the Champions Fund, a process for assessing/agreeing successful applications, an agreement between HWK and the individual/community organisation and a method of gathering monitoring/impact information
  • Provide direct support to individuals wishing to apply for funds to help them successfully write a bid
  • Work with the HWK Chief Officer, to administer the finances effectively, distributing the £10,000 Champions Fund to 20 Champions
  • Provide ongoing direct support to local Champions as required, who may have ongoing questions such as challenges with their activity, or questions about processes.

Event Management:

  • Project manage and deliver around four larger scale events, as agreed by the Steering Group
  • Work with HWK/RBK leads and the Steering Group to decide which events to run and scope the detail
  • Engage wider partners in leading, taking part or supporting the events
  • Write detailed plans for each event with agreed aims, actions, and timescales
  • Manage delivery of the events
  • Source volunteers/staff/Champions to support delivery
  • Liaise with HWK/RBK communications leads to manage publicity
  • Project manage around events that ‘piggy back’ onto other local events. This is to include recommending events to attend, booking space, sourcing frontline staff/volunteers from HWK/RBK/other partner organisations and Champions to support the stall, plus other associated tasks as identified.

Other:

  • Working as part of the wider team in an active community centre in a wide range of tasks and work with diverse community groups, including attending meetings and events and preparing meeting papers as agreed with the Chief Officer
  • Safeguarding is everyone's responsibility and all employees are required to act in such a way that at all times safeguards the health and wellbeing of children and vulnerable adults.  Familiarisation with, and adherence to, our organisational Safeguarding Policy and Procedures, and any associated guidance is an essential requirement of all Healthwatch representatives
  • To keep up-to-date with research and developments regarding mental health and wellbeing
  • Have a bearing on the fundraising and communications work of the Time to Change Hub
  • Working in support of other colleagues in the organisation, as particular needs arise, as directed by the Chief Officer
  • Undertaking additional duties as requested by the Chief Officer which furthers the aims and objectives of Healthwatch Kingston and Time to Change Kingston.

Person Specification

This person specification seeks to define a person most likely to be suited to the job of Time to Change Hub Coordinator. Candidates are required to meet all the essential criteria listed. E = essential criteria; D = desired criteria.

Requirements

Qualifications and experience:

  1. Experience of running a project, including managing finances, stakeholders and volunteers (E)
  2. Experience of working on a campaign, communications (including social media) and event management (E)
  3. Experience of working with people with mental health problems and/or other vulnerable groups (D)
  4. Lived experience of mental health problems or caring for someone with mental health problems (D)
  5. Experience of community outreach, engagement activities, co-production and Asset Based Community Development (D)
  6. Health or social care related degree level education or relevant experience (D).

Knowledge, skills and abilities:

  1. Ability to challenge stigma and discrimination of people with mental health conditions (E)
  2. Excellent IT and communication skills (E)
  3. Able to network and build sustainable working partnerships with other agencies (E)
  4. Ability to organise own workload and work without direct supervision (E)
  5. Ability to prioritise competing tasks, manage a busy workload and deliver to deadlines (E)
  6. Ability to monitor and evaluate work and produce reports (E)
  7. Keeping written records and data; including financial records (E)
  8. Awareness of General Data Protection Regulation (GDPR) and ability to maintain confidentiality in line with policies and procedures (D)
  9. Understanding of equality and diversity principles (D).
  10. Understanding of safeguarding principles for vulnerable adults and vulnerable children (D).

Application process

Please complete the Application Form (along with the Equal Opportunities Monitoring Form) and write a short Covering Letter (no more than two paragraphs) explaining why you would like to work with Time to Change Kingston.

When completed, send the Forms and the Covering Letter (no more than two paragraphs) to Stephen Bitti, Chief Officer, Healthwatch Kingston, Kingston Quaker Centre, Fairfield East, Kingston Upon Thames, Surrey, KT1 2PT.

Further information:  

  • The closing date for applications is 9am on Thursday 18 July
  • Notification of interview before the end of Friday 19 July
  • Interviews will take place on Tuesday 23 July
  • Any offer made relating to this post will be subject to satisfactory references, a satisfactory enhanced Disclosure and Barring Service (DBS) check and evidence of a right to work in the UK.

If you have any questions please contact Stephen Bitti, Chief Officer, Healthwatch Kingston upon Thames