Welwyn Garden City, Hertfordshire
£22,250 - £23,165 per annum
Permanent, Full-time
Job description

We have a great opportunity for the role of Senior Recovery Worker within the Complex Needs Service.

Job Title: Senior Recovery Worker
Salary Grade: £22,250 - £23,165 per annum including Outer London Weighting (OLW) dependent on skills and experience
Responsible to: HMN Services Manager (Complex Needs & Crisis)
No. of Hours: 37.5 hours per week
Main Base/s: Welwyn Garden City with expectation to work across Hertfordshire

Background to the Post

Working in partnership with Turning Point and Herts Young Homeless to deliver the Complex Needs Service. To work as a key member of the team in delivering this service.  To support the line manager to meet the statutory requirements of the service specification and prepare for all internal and external service audits/ inspections.

Turning Point and Herts Young Homeless work as a partnership to provide community support to people recovering from mental health issues and additional complex needs, including substance misuse and learning disabilities.  The service will offer a range of support to promote personal recovery and independence including:

  • 1:1 outreach support from dedicated Keyworker/co-worker providing solution-focused support with practical issues including such as finances/housing/employment.
  • Crisis Planning – promoting self-management through individuals building an understanding of their own triggers/coping strategies.
  • Active Referrals/Signposting – working with individuals to identify resources/services to meet their needs and providing appropriate support to access these effectively.
  • Group-work – delivering courses that support self-management recovery, including: Mindfulness/Assertiveness/Keeping Well/Stress Management/Problem Solving/Crisis Management.
  • Peer Support – Strength-based approach concentrating on the inherent strengths of an individual to aid recovery and empowerment.
  • Extended dual diagnosis support
  • Whole family approach

Purpose of Post

The purpose of the Hertfordshire Complex Needs Service Recovery Worker role is to:

  • Improve mental wellbeing
  • Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services
  • Improve health and wellbeing
  • Improve access to early help
  • Improve tenancy sustainment
  • Provide support to access more appropriate services
  • Provide support to build life skills, confidence, resilience, self-esteem and build social networks
  • Provide support to reduce episodes of crisis
  • Provide an assertive outreach approach for those who may have complex or multiple need
  • To maintain and enhance service delivery standards and effectiveness

Closing date for receipt of applications is Monday 9th March 2020 by 5pm.
Interviews shall take place on Friday 13th March 2020.


If you would like to find out more about this position and to apply, please click the Apply button to be directed to the Herts Mind Network website where you can download the job decription and complete your application.

An approved Enhanced DBS check is required for this post

Hertfordshire Mind Network is an Equal Opportunity and Mindful Employer.

No agencies please.

Posted on: 21 February 2020
Closed date: 09 March 2020
Job ref: 155495_MD
Tags: Social Care/Development, Support Worker