Herts Mind Network
Watford, Hertfordshire
£21,720 FTE per annum incl. Outer London Weighting (OLW)
Permanent, Full-time
Job description

We have an exciting position of DayLight Worker in our crisis service.

Title: DayLight Worker
Salary Grade: £21,720 FTE per annum incl. Outer London Weighting (OLW)
Responsible to: Services Manager (Complex Needs & Crisis)
No. of Hours: 37.5 hours per week
Main Base/s:    West Hertfordshire (Watford)

1. Expectation to work across Hertfordshire to exercise the duties of the role.

2. Due to social distancing and lockdown restrictions as a consequence of the Covid 19 Pandemic this post will require working from home until Government guidance enables us to return to office and community-based provision.

Purpose of Post
The purpose of this post is to be a key member of staff delivering the DayLight Mental Health Crisis Service, complementing our out of hours NightLight provision. 


  • To play an integral role in instilling HMN’s values through the DayLight Mental Health Crisis Service.
  • To provide short-term crisis resolution support to clients who are in crisis and experiencing emotional distress.
  • To provide a prompt, effective response to anyone experiencing a mental health crisis and/or emotional distress during normal daytime opening hours when NightLight isn’t operational.
  • To play a key part in the development and delivery of quality crisis support services.
  • To provide consistent and clear line management and leadership to a diverse team.
  • To work with the NightLight Services Manager and Services Manager (Complex Needs & Crisis) to generate new approaches to crisis support services in line with identified need.
  • Ensure the delivery of quality services at all times.

The objectives of Hertfordshire Mind Network’s DayLight Mental Health Crisis Service are:

  • To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
  • To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
  • To contribute to an improvement in individual mental wellbeing.
  • To remain a source of independent support for all clients.
  • To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
  • To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

Closing date for receipt of applications is Thursday 11th June 2020 by 10am.
Interviews shall take place on Tuesday 23rd June 2020 using Microsoft Teams.

Please note, you are not applying at this stage. Please click 'Apply' to be redirected to our website where you can download the job description and find further details on how to apply. 

Posted on: 02 June 2020
Closed date: 11 June 2020
Job ref: 155665_hmn
Tags: Advice, Information, Support Worker