Hatfield, Hertfordshire (Hybrid)
£20,600 - £24,205 per year
Contract, Until 28th Feb 2023 (further funding anticipated), Full-time
Job description

You might know this role as a mental health worker.

Are you passionate about helping young people develop self awareness and work towards good mental wellbeing?

Are you a caring and understanding individual with the ability to challenge where necessary?

Can you think outside the box and offer creative, dynamic sessions to promote engagement?

We would love to hear from you!


  • Pension Scheme
  • Hybrid working
  • Life Assurance
  • Day off on your Birthday
  • Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
  • Wellbeing initiatives throughout the year
  • Ongoing training relevant to your role
  • Employee Assistance Programme - support with wellbeing & personal struggles
  • Sick pay - up to 1 month after 1 year service (up to 4 months after 4 years service)

Herts Young Homeless work with young adults who are homeless or at risk of homelessness. We also work with children whose families are at risk of relationship breakdown and adults who are in housing need and have mental health and substance misuse problems.

This role will work alongside hyh Mediation and Advice and Information service, working with 10-18 year old children and their families, who are affected by mental health and substance misuse problems. The aim is to reduce family conflict and reduce the risk of homelessness by improving health and wellbeing within the family.

Duties and Responsibilities

  • Working with Young People and Families
  • Work alongside service users and other professionals to assess any un-met needs of families regarding mental health, substance misuse, housing and financial difficulties and provide quick, effective support to connect them with the services they may need
  • Work creatively and imaginatively in order to facilitate solutions with young people and their families
  • Identify review and overcome the families’ barriers to engaging effectively with statutory and non-statutory services
  • Provide an approach to families that will improve their communication, helping them to build on strengths and support each other better
  • Be able and willing to work with communities and neighbours to improve communication where community relationships have broken down as a result of a child or family’s behaviour
  • Provide information for children, families and their communities about living with mental health or substance misuse problems
  • Work in conjunction with statutory and non-statutory service providers on care planning and reviewing
  • Encourage and empower service users to make best use of appropriate statutory and community resources
  • Establish and develop links between services that ensure service users access the full range of care and treatment services to meet their needs
  • Work effectively alongside the Mediation team to provide practical support to complement conflict resolution and emotional support

If you are hardworking, conscientious and take pride in doing a job well, then we would like to hear from you.

If you are shortlisted, you will be invited to a recruitment day on 20th July, followed by a second (final) interview stage if you are successful.

Our workplace

We care passionately about diversity, equity and inclusion and want to ensure anyone who works for us can belong, thrive and grow in our culture. We would like our organisation to be representative of those we serve and our communities. We also want to make sure that our team represents the communities that we serve, and we’d love to hear from candidates who are Black, Asian or from other Ethnic groups. We are also committed to pay equality.

Asking for adjustments

Herts Young Homeless is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please click the 'apply' button, where you will see an email address to contact.

If you wish to apply, please click 'apply' where you will be re-directed to our website with some application questions alongside the full job description.

This post is classed as having a high degree of contact with children or young adults and is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure will be sought through the Disclosure & Barring Service (DBS) as part of Herts Young Homeless’ pre-employment checks. Please note that additional information referring to the DBS is in the guidance notes to the application form.

More about Herts Young Homeless Group

hyh is an independent charity that has been supporting vulnerable people in Hertfordshire for over 15 years. We have offices t... Read more

Refreshed on: 10 July 2022
Closed date: 20 July 2022 at 23:30
Tags: Advice, Information, Support Worker

The client requests no contact from agencies or media sales.