Watford, Hertfordshire

£25,000 per year

Contract, Full-time

Great opportunity - Dual Diagnosis Outreach Worker

About the organisation

hyh is an independent charity that has been supporting vulnerable people in Hertfordshire for over 15 years. We have offices t... Read more

Job Description

Fixed term contract for 1 year which will be reviewed.

Job Purpose:

The post-holder will work directly with service users as part of a specialist outreach service for rough sleepers. The team will provide, drug and alcohol misuse support, mental ill health prevention and wrap around housing support for those who are rough sleeping in Watford. The main aim of the role is to engage with these individuals, identify barriers and unmet needs so that they can support them towards recovery and social stability.

Specific Duties:

In partnership with New Hope, CGL Spectrum and Watford Borough Council the worker will

  • Deliver street outreach shifts aimed at reducing rough sleeping in the Watford area
  • Assess the un-met needs of those who are rough sleeping with mental health or dual diagnosis difficulties
  • Establish contact with rough sleepers and beggars; working as part of a small team to rapidly assist clients through street outreach shifts at a variety of times and locations in the Watford area
  • Divert people who are new to the area when appropriate and encourage and assist people to return to their home communities
  • Identify, target and engage entrenched rough sleepers via street outreach, including those who are unwilling to engage with services
  • Participate when required in street counts
  • Work proactively to ensure that clients have access to ongoing healthcare to access mental health and substance misuse services where required
  • Identify individuals who are not ready to engage with support services. Encourage them to consider the options available  and deliver interventions aimed at supporting increased motivation
  • Ensure that all rough sleepers are offered emergency shelter in order to preserve life, in the event of extreme weather conditions (SWEP)
  •  Alongside service users, work as part of a team to look at both housing needs, and mental health / dual diagnosis needs to devise and carry out agreed action plan
  • Work in conjunction with statutory and non-statutory service providers on care planning and reviewing, attending external meetings as required
  • Encourage and empower service users to make best use of appropriate statutory and community resources
  • Establish and develop links between services that ensure service users with a dual diagnosis access the full range of care and treatment services to meet their needs
  • To work in line with the requirements of funders
  • To complete administrative work within agreed time-scales
  • To provide a culturally sensitive service to the diverse homeless population
  • To maintain confidentiality in relation to the service user in line with legislation and the highest standards of professional integrity


Please note we do not accept CV's, if you wish to apply please visit our website and download the short application form. 

If you have any questions regarding the role or wish to discuss it with us please contact a member of the team as we will be happy to help.

Closing date:  10.30am Tuesday 28th May 2019

Assessments:  Thursday 6th June  2019

Personal interviews:  Monday 10th June 2019