Hatfield, Hertfordshire
£21,000 - £25,500 per year
Contract, Full-time
Job description

Fixed term contract for 18 months which will be reviewed.


Responsible for        

Providing advice, guidance and support to vulnerable care leavers aged 18 to 25 (primarily 18 to 21 year olds) with a significant identified housing need. This role will include leading; co-ordinating and implementing a clear plan of support to ensure care leavers with significant identified housing needs have their needs met.


Job purpose:            

To work closely with hyh and multiple statutory and non-statutory partners to promote positive working and develop pathways that ensure positive housing outcomes and support for vulnerable care leavers. This will include setting up / sustaining tenancies to prevent repeat homelessness. Assess and identify all support needs and overcome barriers to ensure access to relevant services.


The ability to build positive relationships with both young people and partner agencies is paramount.


Specific Duties:        

To manage a small caseload of young people leaving care aged 18-24yrs with significant accommodation needs, in conjunction with the Leaving Care Personal Adviser.


To assess the young person’s support needs, including mental wellbeing, substance misuse, educational / employment needs, offending behaviour, financial concerns, benefit entitlement, debts etc.


Engage effectively in multi-agency working, developing collaborative relationships and partnerships with relevant staff in a range of agencies to broker and co-ordinate support for young people. In particular colleagues in Housing, Children’s Services, health services, education and training providers, social workers and foster carers, tailoring an intensive, holistic support package that meets their housing and tenancy sustainment needs.


Work with young people and their significant others including family members/carers, to enable them to contribute to maximising the young person’s potential. Support them to overcome any barriers to engagement with services.


To report any safeguarding (child/adult protection) concerns to your line-manager and refer as appropriate.


Identify where crisis management is required and liaise with relevant services to ensure the crisis is responded to and prevented where possible.


Establish and maintain excellent working relationships / partnerships with statutory and non-statuary agencies to ensure a cohesive approach to maintain accommodation and prevent homelessness.


To carry out follow-up work with young people, including writing up of service user files.


To input statistical information using a database to ensure effective monitoring of the service and the progress of young people on your caseload. Work to agreed targets, through regular review, producing reports and correspondence as required.


To develop and share knowledge and good practice.


To work or provide cover in other areas across Hertfordshire as necessary to meet the needs of the service.


To ensure hyh policies and procedures are adhered to at all times.


To work alongside volunteers / students as appropriate.


To identify personal training needs in agreement with the line manager and attend training, plan continued professional development as appropriate.


To attend supervision, team meetings and other meetings as appropriate.


To work as part of a team and contribute to team meetings as well as the work of hyh as a whole.



Please note we do not accept CV's, if you wish to apply please visit our website and download the short application form. 

If you have any questions regarding the role or wish to discuss it with us please contact a member of the team as we will be happy to help.

Closing date:  9am Monday 30th September 2019

Assessments:  Tuesday 8th October 2019

Personal interviews:  Friday 11th October 2019


More about Herts Young Homeless Group
Herts Young Homeless Group

hyh is an independent charity that has been supporting vulnerable people in Hertfordshire for over 15 years. We have offices t... Read more

Refreshed on: 23 September 2019
Closed date: 30 September 2019
Job ref: Intensive Outreach Worker
Tags: Advice, Information, Support Worker

The client requests no contact from agencies or media sales.