Assistant IT Manager
This is a role where you can make your mark. With your experience of leading or managing a technical team coupled with your operational experience of IT infrastructures and networks, you will have the opportunity to be part of shaping technological solutions that manage their service provision today and provide solutions that support our growth in the future.
Assistant IT Manager Responsibilities:
As their Deputy Technology Manager, you will be responsible for managing and developing a small team and report into the Technology Manager. You will manage the day-to-day service delivery in a mixed Windows and Mac environment.
Responsibilities will include; overseeing IT infrastructure and ensure it is fit for purspose, identifying potential issues and possible opportunities. Ensure Help desk runs smoothly and jobs are prioritised to business needs. Responsible for 3rd line trouble shooting. Have the ability to interpret and produce relevant KPIs.
Key systems are VN Ware, CISCO, LAN, WAN, DNS and DHCP
There may be the occasional need to be On Call over weekends and evenings.
Assistant IT Manager Requirements:
So that you can make your mark as quickly as possible, we will need you to be a true team player, have a proactive and collaborative style and an infectious drive to embed a service and results focused culture throughout your team, as well as a genuine desire to develop your team to release their full potential.
Strong knowledge of VN Ware, Cisco, Lan, Wan, DNS and DHCP is esstiential. Previous experience of Managing a team. The ability to priorites workload and identify security issues. You will ideally be a member of chartered insititute of BCS although this is not essential. Have a minimum of 2 years Managment experience.
About the company:
Their mission, simply put, is to change the lives of disabled children and their families. They provide access to the vital equipment they rely on, offer information and support through their team of dedicated healthcare professionals, sponsor pioneering medical research into the causes of birth defects and offer families a voice through our campaigns for change.
They are not like any other charity. All of the stock in their stores is new, donated by retailers, allowing them to create a heaven for bargain hunters and savvy fashionista shoppers who want high street products at discount prices.
What they do and how they do it is unique and being part of the family is very special. Their team members are passionate about what they do and the contribution they make in helping the families they work with.
This is a truly great opportunity to make your mark and be part of creating something amazing!
Location: Cannock, WS11 7GF (with occasional travel)
Job type: Full Time, Permanent, 37.5 hours per week
Salary: up to £36,000 per annum depending on experience
Benefits: they can offer you the flexibility you need to help you strike the right balance between home and work. In addition to a competitive salary, you will also receive 31 days holiday (including Bank Holidays), health cash plan membership, team member store discount, company sick pay and pension scheme membership…. and of course the satisfaction of knowing that what you do is making a difference!
You may have experience of the following: IT Manager, Technical Support Manager, IT Support Manager, Infrastructure Manager, Network Manager, Helpdesk Manager, Technical Support Engineer, IT Support Engineer, IT Support Technician, Senior IT Support Engineer, Assistant IT Manager, Assistant Support Manager, etc.