Social Prescribing Link Worker
Over the last three months they have developed their Social Prescribing service to meet the changing and growing needs of their community caused by Covid-19. These changes fulfil many of their long term ambitions around proactive contact and case management on a larger scale and integrated working across their organisation and Health Partnership.
Social Prescribing Link Worker Responsibilities:
• Provide personalised one-to-one support to individuals referred for urgent support and receiving wellbeing calls
• Take a holistic approach, based on the person’s priorities and the wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities
• Manage and prioritise a caseload, in accordance with the needs, priorities and urgent support required by individuals
• Remain the point of contact throughout the individual’s social prescription including follow ups to ensure individuals are provided with ongoing support as required
• Refer and signpost people to community groups, activities and statutory services to meet their urgent needs and ensure individuals are engaged with their local community
• Maintain systems to keep accurate records relating to the delivery and outcomes of the service including processing referral forms, monitoring database and updating case notes as required by both the Centre and Health Partnership
• Support the Health Partnership teams to embed social prescribing into their routine work through attending meetings and supporting case work
• Ensure the Social Prescribing service reflects the vision, mission and values of the Centre and Health Partnership
• Ensure best practice is reflected on, shared and implemented
• Work in accordance with their organisation and Health Partnership policies and procedures including confidentiality, safeguarding, home working, lone working, data protection, information governance, and health and safety
• Work as part of their Social Prescribing team to seek feedback, continually improve the service and contribute to project planning and service design
• Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner
Social Prescribing Link Worker Requirements:
• Experience of working in the voluntary sector, primary care, population health, mental health, public health or health promotion
• Experience of working directly with vulnerable people including those with mental health issues, long term conditions, or complex lives
• Experience of a personalised approach to supporting people, coaching and motivational interviewing
• Experience of developing and maintaining good working relationships with organisations and individual
• Experience of maintaining client confidentiality
• Experience working in a multicultural environment. Ability to speak a community language e.g. Bengali (desirable)
About the company:
Our client is a vibrant community centre in the heart of Tower Hamlets. The Centre is a charity with a national and international reputation for its innovative work in inspiring and empowering the people from the local community, using a unique model of integration. It supports over 2,000 people each month.
Location: London, E3 3BT
Job type: Fixed Term Contract, July 2020 to June 2021
Salary: £26,000 per annum
Benefits: 27 days + bank holidays and an extra day off for their birthday. Pro rata for short term and part time contracts.
Closing deadline: 9th July 2020
Interview date: Week commencing 13th July 2020
You may have experience of the following: Social Worker, Social Prescribing Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, etc.