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Mental Health Support Worker

Stoke-on-Trent (On-site)
£23,521.68 - 23,521.68 per year + Benefits
Job description

Mental Health Support Worker – Safe Spaces (Night Shifts)

36 hours per week (12-hour night shifts) on a 7-day rota basis

£23,521.68 per annum

Job Ref: A783

Can you support customers who are in mental health crisis?  Can you provide a safe, non-medical, calm environment to people who may otherwise be admitted to hospital?  Do you have experience of supporting customers to achieve outcomes through support plans? 


  • Up to 40 days annual leave
  • Provide excellent training and learning opportunities
  • Financial support with professional studies & professional memberships
  • Contributory pension scheme
  • Group income protection
  • Occupational sick pay
  • Healthcare cash plan payback

At Safe Spaces we offer a safe space or sanctuary for those who are in mental distress or crisis when a hospital admission is neither wanted or needed. Our services users are offered a tranquil space to be alone and onsite support and listening ear is available during their stay with us.

We are looking for onsite support workers to maintain a peaceful environment for services users in our care. The postholder will be required to offer information and help with distress by providing relaxation techniques and activities. You will be required to carry out 1-2-1 sessions with services users, take and process referrals, write case notes and link in with external support agencies. Some lone working is involved in the role and there will also be a requirement to prepare main meals for our services users.

We are a dynamic organisation providing innovative and effective solutions in our work with people who have complex needs. We are a registered Housing Association providing accommodation, outreach support and a wide range of other community-based support services, supporting and empowering our customers. We support people with mental health ill health, learning disabilities, addictions, people who may become socially isolated, people who may have come into contact with the criminal justice system, experienced homelessness and a range of trauma related issues.

You must have good communication skills, both oral and written and knowledge and experience working with windows-based software, including excel, email and the internet.

Closing Date: 26/11/2023

Please note, we may shortlist and interview prior to the closing date.

We are committed to promoting equality of opportunity and we welcome applications from all sectors of the community, particularly from under-represented groups and people with lived experience. Brighter Futures is an equal opportunities employer. 

Passionate, Creative, Equal, Empowering and Sustainable

Posted on: 20 November 2023
Closed date: 26 November 2023 at 11:59
Job ref: A783
Tags: Support Worker