City of London, London
£34,069 per annum
Job description
Historic Royal Palaces plans to mark HM The Queen’s Platinum Jubilee next year with a major event at the Tower of London, staged throughout the summer months. The event, which is expected to attract significant visitor numbers to the Tower, will be supported by a major volunteer programme.

Previous installations at the Tower, including the 2014 ‘Poppies’ display and the 2018 display of flaming torches to mark the centenary of the First World War, were both major events, supported by substantial volunteering programmes. This role will be responsible for the implementation of a volunteering scheme of similar scale. This is a unique opportunity to work on a nationally significant, high-profile event at a historic site.

Volunteer Engagement Manager Requirements:

The successful candidate will have significant experience running a similar large-scale high-profile volunteer programme. You will have strong proven experience of managing the full volunteer lifecycle, including recruitment, volunteer engagement, induction and training, and post-programme evaluation. You will be able to demonstrate a good understanding of best practice and relevant legislation relating to volunteering, safeguarding and data protection.

Leading from the front and proactively working with other key internal and external stakeholders, you will exude a passion for volunteering and the benefits that it brings to both the volunteers and to HRP. You will be confident relating to diverse groups and delivering pastoral care to volunteers with tact and warmth.

You will lead the Event Volunteers to ensure that a 5* level of customer care and service is consistently delivered to all customers in a safe and secure environment. In your career to date, you will be able to demonstrate a track record as a strong and engaging communicator with the ability to develop and drive a large team.

Ideally you will be educated to A level standard or equivalent, and will have in depth knowledge of Health, Safety and Fire policy and procedures.

Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background.

About Historic Royal Palaces:

Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle & Gardens.

Location: Tower of London
Contract Type: Fixed Term, ends 1 October 2022
Hours: 36 hours per week on average. Working days to be arranged to best suit the event programme.
Salary: £34,069 per annum

Interviews due to take place on Monday 9th August 2021.

You may have experience of the following: Events Fundraiser, Events Manager, Event Management, Volunteer Coordinator, Trainer, Volunteering, Recruitment Officer, Volunteering Coordinator, Voluntary Sector, Project Manager, etc.

Ref: 101144
Posted on: 20 July 2021
Closed date: 10 August 2021
Job ref: 101144
Tags: Volunteer Management