Database Assistant Jobs in Home Based
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please visit our website via the Apply button.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting for a Fundraising Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients
We are an ambitious Hospital charity with an exciting opportunity to join us on our team as a Fundraising Assistant, initially on a three month contract with potential to extend.
We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire, including the Lister Hospital (Stevenage) and Mount Vernon Cancer Centre (North London). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.
About you
Ideally you will already have experience in an administration or customer service role and looking to start a career in fundraising. You will be looking for 20-37.5 hours a week and can work flexibly including some evenings and weekends to support at fundraising events.
Main duties of the job
- Provide support to the department on a range of administrative tasks including, dealing with enquiries (postal, telephone, email, face to face), opening and sorting post.
- Work to build excellent relationships with donors to provide a high standard of customer care.
- Process one-off and regular donations ensuring procedures are followed and information is recorded correctly onto the database and thank you letters are sent.
- Work with cancer centre volunteers to support the team with administration tasks.
- To undertake specific fundraising projects and attend events as necessary or as required to support the department’s fundraising.
- To assist the fundraisers with administration of staff lottery, raffles and prize led promotion and fundraising as required.
- Support all fundraising activity and represent the charity at internal and external events.
- Manage ‘Gift in Kind’ donations and our ‘Gift in Kind’ Campaigns.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
The client requests no contact from agencies or media sales.
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.
Everything we do is geared to supporting the renowned Christie hospital to ensure cancer patients receive the highest level of treatment and care and have access to world leading research and technology ensuring they have the best possible experience and outcomes. We provide funding over and above what the NHS is able to provide.
Our sporting events team has a large portfolio of varied events and regularly raises over £1.7m. We are looking for an enthusiastic and hardworking individual ready to take on the challenge and become an integral part of a dynamic, high achieving team. Ideally we require someone who has experience in this area already or has strong transitional skills.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive gold standard care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
The client requests no contact from agencies or media sales.
Role Summary
This role will support the expanding Fundraising & Engagement team with all fundraising activities to ensure that good relationships are maintained with all Alcohol Change UK (ACUK) supporters. The Fundraising and Engagement Assistant will undertake the financial administration and recording of all fundraising income as well as being the first point of contact for the team ensuring ACUK delivers high levels of supporter care.
Reports to: Fundraising & Engagement Manager
Direct reports: none
Location: Kings Cross, London, WC1X 9NW (minimum of 3 days per week in office)
Status, hours: Permenant
Salary: Grade E: salary in the range £24,551 to £27,586 (depending on skills, knowledge and experience) plus benefits
Key Tasks and Responsibilities
Fundraising
-
Coordinating ACUK’s CRM system (ThankQ) and ensuring data accuracy including:
- New donor details, communications with supporters, gift aid and consent purposes
- Championing data cleansing and monthly de-duping of contacts
-
Coordinating all general fundraising enquiries including phone calls, fundraising & engagement email inboxes (providing holiday cover for the training & consultancy inbox) and post.
-
Coordinating lead generation from third party challenge event companies and converting leads into participants
-
Coordinating fundraising resources and merchandise including;
- Sending out materials to supporters
- Compiling fulfilment reports from online shop and sending over to fulfilment agency
- Monitoring stock levels of fundraising materials and shop merchandise
-
Maintaining up to date filing systems
-
Supporting with research for Trusts & Foundation applications
-
Processing all physical (cash and cheques) and online donations received in accordance with ACUK’s cash handling procedures, including;
- Counting and processing cheques/cash
- Logging all donations on a central post sheet
- Processing and reporting on all donations received through the ACUK website and all third-party platforms
- Ensuring all donors are thanked in a timely manner in line with their communication preferences
- Importing all donation data to ThankQ
Engagement programme
-
Act as the first point of contact for enquiries from our volunteers (Community Champions) and, alongside the Fundraising & Engagement Manager, steward our volunteers including the coordination of volunteer activities.
-
Identify opportunities for supporters of different types to discover new ways to engage with them (for example helping donors become campaigners or encouraging cultural change activists to become community fundraisers, etc).
Cross-organisational Role
-
Work closely with colleagues across the charity to support their work and to act as ‘one team’.
-
Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working.
-
Contribute actively and positively to charity-wide strategies.
Other Duties
-
Continually develop your knowledge of alcohol harm and solutions to it.
-
Act as a positive ambassador for Alcohol Change UK at all times.
-
Know, embrace and actively uphold the values of Alcohol Change UK at all times.
-
Work flexible hours as necessary to meet the needs of the charity, time off in lieu will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
Beat is the UK’s eating disorder charity. We are looking a new Fundraising Assistant to support our passionate and ambitious team.
You will provide administrative support to the marketing and income generation team to help us raise the vital funds to help more people than ever before.
One of the most rewarding aspects of the role is the opportunity to work closely with fundraisers with a connection to Beats cause. Candidates with the personability to work with people, with a positive attitude and ability to empathise with stakeholders will therefore do well in this role
The client requests no contact from agencies or media sales.
Brain Tumour Research is looking for a Database Assistant to ensure our data is accurate and up to date, for key stakeholders to make informed decisions and continue to fulfil Brain Tumour Research’s purpose of finding a cure for all types of Brain Tumours. The Database Assistant will report to the Systems Manager, conducting regular data uploads, generating reports for analysis and providing basic IT support.
Position: Database Assistant
Contract: Fixed Term Contract – Six months
Location: Head Office, Milton Keynes. We offer a hybrid working model, where team members are expected to be in the office for a minimum of three days per week.
Salary: Circa £27,000 per annum
Hours: Full time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum , excluding UK Public Holidays, death in service policy, access to a Employee Assistance Programme and option to join our healthcare scheme.
About the Role
This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK while developing their knowledge and understanding of how data can support an organisation.
As Database Assistant, you will be supporting the Finance and Operations team to deliver high quality reporting and analysis to the rest of the charity. The primary responsibility of the role is to manage data flows in and out of the CRM database.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.
Do you have:
- Experience using a CRM database
- Interest in learning to use new software and programmes
- Strong Excel skills
- Excellent communication skills and confident working cross functionally
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
Closing Date: 31st March 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also have in experience in, or looking for a career in: Data Assistant, Systems Assistant, Reporting Assistant, Data Engineer, Graduate Data Analyst, Junior Data Analyst, Data Entry, Data Administrator
No agencies please.
We are a multi-award winning, creative and innovative organisation and the Database Assistant (12-month maternity cover) is a role at War Child UK, sitting within the data team and delivering on a range of database tasks and processes utilising our Salesforce database to do so. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like War Child, as well as someone who is naturally process driven and has a great eye for detail. The postholder will be responsible for specific monthly processes such as Organisation income reconciliation and ongoing data uploads and cleansing for the fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help War Child achieve our goals, and provide better service to our donors, supporters and participants.
Your Role
War Child UK uses Salesforce to manage relationships with our donors, supporters and stakeholders including recording all donations made to the organisation. War Child’s Database Assistant (12-month maternity cover) will be responsible for the monthly delivery of the income & data reconciliation processes for the Fundraising Teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, updating and creating new supporter records on the database, processing cheques and payment requests, and working closely with the finance team to ensure all anticipated and banked income tallies correctly. . The post holder will also work closely with colleagues in the Data Team to support and maintain regular database processes, data cleansing and other database-related functions which happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally, and working with external database agencies such as our web platform partners and Salesforce. Aside from these core duties, from time to time you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and record updates, processing invoices and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data-reconciliation and income-reconciliation processes, which include downloading and uploading data files.
- Supporting the fundraising teams with their monthly income recording and reconciliation
- Liaising with external agencies & the finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Run reports for the and Fundraising and Finance Teams.
- Maintain and carry out regular database processes including data cleansing.
- Support the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user trainings and being on-hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partner (i.e. telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Support with ticketing system as a second point of contact in the data team.
- Contribute to creating a culture committed to the safeguarding of children and adults and compliant to WCUK’s Child Safeguarding and Adults at Risk Policies.
You Are
- Someone who has experience of using a Salesforce database, to carry out day-to-day tasks and who understands their importance for organisations such as War Child. Charity / NGO experience would be an advantage.
- Someone with excellent attention to detail, and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under own initiative, take instructions from others and work well as part of a team.
- Experienced in carrying out administration tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
The client requests no contact from agencies or media sales.
Do you enjoy speaking to people and helping them with queries? Do have a keen eye for detail? Do you have experience of working with membership databases? If so, this role could be for you!
The opportunity
- Part-time, two days per week
- Permanent Contract
- £10,817.60 per year (FTE £27,044)
This is an exciting time to join CMF as we grow and expand our membership and networks across the British Isles.
Our Database Assistant will work with the Membership & Office Manager and Accountant to assist with all aspects of work with the membership database. They will particularly focus on the processing of income received from members through a variety of sources and routes.
The successful candidate will contact members to suggest simpler ways to obtain up to date contact details and suggest simpler ways to donate.
They will also develop and record a good understanding of database management and assist with the processing of direct debits and standing orders - and other donations.
Would you be willing to use your passion, skills, and experience to support CMF in our mission to see Christian healthcare professionals united and equipped to live and speak for Jesus Christ?
You will be a person of integrity, passion, and commitment to see Jesus Christ glorified in healthcare.
This role is based at our London office. Please note that the successful candidate will need to be able to attend the office on a Tuesday or a Thursday.
To view the full job description and apply, please visit our website and complete the Application Form and Equal Opportunities Form by Thursday, 28 March.
Due to the nature of the job, an occupational requirement exists for the post-holder to be a practising Christian in accordance with the Equality Act 2010, schedule 9.
The client requests no contact from agencies or media sales.
Bringing together leading minds and practitioners in the sector, Wessex Archaeology is a trusted archaeology and heritage service provider and educational charity. From our network of international offices, we work in partnership with our clients to deliver sustainable solutions to manage the historic environment - above ground, below ground and underwater. We are committed to our social impact. This means using the knowledge and connections we make through our commercial activities as a catalyst to engage the communities in which we work.
Join us and you’ll be part of a collaborative team committed to shaping a better future for our staff, the sector, and the world. As well as having knowledgeable and dedicated colleagues, you’ll have an opportunity to access a variety of fascinating and high-profile projects and develop your skills and knowledge along the way.
The role – what’s involved?
Want to help to communicate some of our fascinating archaeological work?
We’re looking for an organised and proactive person to play a crucial role in supporting communications and marketing activity across our organisation. You need to be passionate about all things digital and feel at home publishing content and engaging on social media.
You’ll get to work with experts across our teams, gain insights and make a positive impact across all areas of our charitable business. You’ll be involved in a wide range of activities, from maintaining digital content across web and social media and helping to facilitate press requests to assisting with an assortment of marketing opportunities, from coordinating events to assisting with the development of marketing materials.
With a flair for and interest in creating captivating content and a good eye for a story, you’ll contribute ideas and support the team in developing and sharing a range of multimedia assets and stories.
If you thrive in an environment where you'll be working on lots of different tasks and are comfortable prioritising your work, then this role would suit you. This role is a great opportunity to experience and develop a broad range of communications expertise and is the perfect role for a driven and energetic individual keen to progress a career in heritage communications.
Main responsibilities will include:
If you are a resourceful person looking to join a collaborative team, this could be the career move for you. You will:
- Create and maintain schedules for digital and social media activity (owned and paid).
- Lead the day-to-day posting and monitoring of social media activity.
- Work with our Content Management Systems (CMS) and other digital platforms to manage the publishing of content across these channels, including websites and intranet.
- Collaborate with internal stakeholders to source content and story leads and research and develop compelling multimedia assets and content.
- Analyse communications activity (social media, web, media, internal and campaigns) to produce actionable and meaningful insights and reports, making effective use of analytics tools to inform communications activity.
- Support with varied marketing communications activities, from events to development of campaigns and marketing materials.
- Assist with the running of the press office, from facilitating filming and photography requests to other varied media events and opportunities, developing and maintaining media our database, and triaging our press office inbox.
- Support a culture of cross-organisational working and contribute to the overall objectives of the communications team.
- Champion Wessex Archaeology’s corporate brand and advocate inclusivity and accessibility across our channels and content.
- Undertake varied administrative tasks relating to communications and marketing at Wessex Archaeology
For details on the expected skills, experience and personal attributes, please refer to the full Job Description for this role.
What can you look forward to?
Our focus is on creating a collaborative culture where people can thrive and develop and where safety and wellbeing come first. From anonymising candidate data in our recruitment process to continuous improvements in our benefits, we’re committed to creating a safe, fair, and inclusive working environment.
We offer:
- 22 days of annual leave per year plus bank holidays rising to 27 after 5 years of continuous service.
- Option to buy up to 5 days holiday per year.
- Salary Sacrifice Pension Scheme, Wessex Archaeology employer pension contribution 5%.
- Life assurance scheme of three times your basic salary.
Wellbeing and family-friendly benefits
- Our maternity, adoption and shared parental pay is 100% for 12 weeks, 90% for 21 weeks and 6 weeks statutory, day 1 eligibility.
- Enhanced paternity leave, up to 4 weeks from day 1.
- 5 days of carers leave.
- Paid sick leave from the start of a contract, with the number of days dependent on length of service.
- Hybrid and flexible working arrangements where applicable.
- Company Employee Assistance Programme (EAP) - free and confidential service in the form of counselling and assistance in areas such as health and stress.
- AIG SmartHealth – round-the-clock support for you and your family.
Sustainability and other benefits
- Electric Vehicle Salary Sacrifice Scheme.
- Bike2Work scheme.
- 100% Professional membership costs reimbursed.
- High-quality personal protective equipment (PPE) provided.
- Free transport from regional offices to sites.
- Time in lieu or paid time for drivers.
- Subsistence allowance.
The client requests no contact from agencies or media sales.
This is an exciting time to join Stoll in this new role in the Fundraising and Communications Team.
The role is full time and offered as hybrid working. It will support community fundraising activities including challenge and sponsored events, organising volunteer fundraising activities and working with local communities to raise funds for Stoll. The role also supports our communications functions at the organisation.
As part of the role you will;
- Be responsible for achieving agreed fundraising targets and the activity needed to achieve them.
- Be responsible for the cultivation and effective stewardship of both existing and new individual supporters, clubs and organisations.
- Work closely with the fundraising and communications on marketing collateral and using diverse forms of media to promote existing and new fundraising activity to maximise participation in community fundraising events.
- Ensure that all communications and marketing material aligns with brand standards
- Identify, research and develop new income generating opportunities within the community.
- Support and increase our partnerships with local businesses and organisations to involve them with all Community and Events fundraising opportunities and activities.
- Update the database with all income and other information.
This is a great opportunity for someone to learn more about working in a busy and exciting team. If you have knowledge of fundraising and communications and interested in supporting veterans with housing and support services, we want to hear from you.
Closing date for applications: Friday 29th March 2024
Interviews: W/C 08/04/2024
About Us
We’re here for everyone affected by cardiomyopathy
We are the specialist national charity for people affected by cardiomyopathy, a condition that affects the heart muscle.
Cardiomyopathy is a disease of the heart muscle. It is a group of conditions that affect the structure of the heart and reduce its ability to pump blood around the body. It can have a devastating impact on the lives of people of all ages, including babies, and is usually inherited. Medical experts estimate at least 1 in 250 people (approximately 266,000 people in the UK) have cardiomyopathy.
We are the only charity in the UK supporting children, young people, and adults with the life-limiting heart condition cardiomyopathy. We are a community of people affected by cardiomyopathy, medical experts, and charity professionals working to provide support and information, campaigning for better access to quality treatment, saving lives through raising awareness and providing hope through shaping research.
Job Summary
We are looking for a highly organised Administrator to join our services team to support the day-to-day operations of our or services to our community. The Administrator will play a crucial role in ensuring the efficient functioning of administrative processes and facilitating communication. The ideal candidate will be detail-oriented, and able to handle a diverse range of tasks with professionalism and enthusiasm. It can be a busy and varied role with lots of interactions with our service users.
Key Responsibilities
· Manage and maintain administrative systems and procedures.
· Handle correspondence, emails, and phone calls, and respond promptly to inquiries.
· Maintain accurate records and databases.
· Managing and coordinating online support groups ensuring joined up working
· Order office stationery and supplies
· Managing incoming and outgoing post
· Managing the services email inbox responding to enquires accordingly
· Coordinate meetings, appointments, and travel arrangements as needed.
· Assist with the preparation of reports, presentations, and other documents.
· Ensuring bulk requests for hard copy information resources are sent to the requesting hospital / clinic in a timely manner.
· Provision of resource support to in-person community support group meetings.
· Active liaison with relevant NHS administration teams to organise on site meetings.
· Responsible for the upkeep of volunteers’ online training records.
· Proofreading all draft information resources prior to final publication.
· Providing administrative support to the services team.
General
· Undertake additional duties as required in accordance with the responsibilities of the position.
· Always ensure that the charity’s reputation as an authoritative and responsible information source is maintained and enhanced.
· Ensure appropriate levels of confidentiality and data protection are maintained.
· Bring to the attention of the Head of Services any concerns which may affect the performance of the role.
Equal opportunities
The charity is committed to promoting equal opportunities and the post-holder has a leading role in ensuring equity in employment opportunities.
Health & safety
In addition to any responsibilities specified within your job description above, it is your duty to:
· take reasonable care of the health and safety of yourself and of the other people who may be affected by actions and omissions at work.
· co-operate with the employer in ensuring that all statutory and other requirements are complied with.
This is an outline of the post-holder's duties and responsibilities. It is not intended as an exhaustive list and may change from time to time in order to meet the changing needs of the charity.
Please submit your CV and covering letter.
The client requests no contact from agencies or media sales.
We are proud to be partnering with a National trade union body to find an outstanding National Officer’s Secretary.
You will have an understanding of member-based organisations, servicing committee meetings, expense processing, and usual undertaking of secretarial duties. Also, you will have to provide full PA support to the National Officer (NO) including establishing a clear understanding of the NO’s sector- specific responsibilities and contacts. The National Officer’s Secretary will deal with correspondence on behalf of the NO, including liaising with other departments where necessary. This job requires you to be involved in accurate preparation of paperwork, maintaining diary and organising meetings when necessary plus occasional travel to quarterly meetings. You will be providing advanced knowledge of Microsoft Office software, including up to date Word applications, Excel and other database facilities, Outlook and Internet. The National Officer’s Secretary will be making travel and accommodation arrangements in liaison with Finance Department and eternal providers as necessary. You will also be managing discreet projects on the NO’s behalf.
This role is an immediate start and will be a temp role for up to 3 months with scope to become permanent. Office based near Holborn.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
We currently have an exciting opportunity for an enthusiastic individual to join our team as a Neutering Finance Assistant. You will join us working 35 hours per week, on a 6 month fixed-term contract. You will be based at our National Cat Centre in Chelwood Gate, East Sussex with the opportunity to work from home a few days a week. In return you will receive a salary of up to £23,130.12 per annum plus excellent benefits.
This is a hybrid role and you will be required to attend the office 1-2 days a week, with the rest of the week spent working from home (or in the office if you prefer). Please ensure you are of a suitable commuting distance.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
One of the Charity's main objectives is to support neutering. In 2020 we helped 109,000 cats with vouchers for neutering. The neutering finance team record accurate information through our neutering schemes that supports the wider Cats Protection aims and objectives. They develop good working relationships with Veterinary practices and payments are made on a timely basis. They are a team of six, working closely together to help and support each other and the wider Finance department.
Responsibilities of our Neutering Finance Assistant:
As a Neutering Finance Assistant, you will work accurately and diligently processing neutering vouchers and related invoices on a daily basis, checking data entered and responding to vets in relation to query files. Accuracy and attention to detail are essential for this role. You will assist in the checking of neutering statements, ensuring payments have been processed and vet payment details are up to date. You will handle appropriately all telephone, email and written enquiries regarding Neutering Vouchers from other departments, vets and branches, interrogating the system to answer queries and producing reports for vets. Developing knowledge on voucher campaigns, cat neutering and the aims and objectives of Cats Protection to support vets and branches.
What we’re looking for in our Neutering Finance Assistant:
- Strong knowledge and experience of working within an office environment – ideally within a finance team
- Ability to process data accurately and quickly – a keen eye for detail is a must
- Experience of using Microsoft Excel & Outlook to an intermediate level, this is essential as the role is heavily data entry based
- Experience of working in an accounts receivable or accounts payable department – desirable
- Experience of using accounting software/systems or a similar type of database desirable but not essential
- Experience of developing good customer service
What we can offer you:
- salary of up to £23,130.12 per annum plus excellent benefits
- generous annual leave entitlement
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Unfortunately, we cannot accept applications or CVs that are emailed to us directly.
Closing date: 1st April 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Position type:Fixed Term for 18 months. Full time. Flexible working will be considered.
Responsible to: Head of HR
Direct reports: None
Location: ShelterBox HQ, Truro
Please note - This role is to be based in Truro and will require presence in the office at least twice a week.
Role purpose:
The role of the People Assistant will be to provide administrative support to the People Team. You will contribute to the efficient running of the department and assist in the delivery of a supportive, employee-oriented organisational culture that emphasises quality, continuous improvement, and high performance.
This is a busy generalist HR role and will give you a broad experience to many different elements of HR practice including recruitment, onboarding and induction, metrics and analytics, EDI, safeguarding, and wellbeing, within the humanitarian sector.
Who are we looking for?
We are seeking a motivated and enthusiastic individual who is looking to start or develop their HR career. You will be a people person, committed to delivering excellent customer service who is able to work and communicate well with different individuals and teams, both internal and external to ShelterBox.
As the first point of contact for the HR Team the ability to manage different tasks and priorities simultaneously and have excellent attention to detail will be key.
This role will help generate and collate monthly and quarterly people metrics so excellent IT skills (particularly Microsoft Office and database reporting) are essential. As a member of the HR Team, you will be handling a wide range of data, including sensitive and personal information, as such you will work with discretion and adhere to confidentiality.
Achievement of, or study toward, your CIPD Level 3 is preferable but is not essential. Knowledge of basic employment law and HR practices would be advantageous for the role.
Main role and responsibilities
This role will primarily provide administrative support for the day-to-day running of the HR Team as well as supporting ongoing strategic work projects of the People Team. This role will also help support the diary management for the Director of People.
Duties will include but not be limited to:
- Administration of all recruitment campaigns including advertising, arranging interviews and candidate management.
- Administer all HR-related documentation in a timely manner. Documents will relate to starters, leavers, Maternity/Paternity, probation completions, etc.
- Generate and report on monthly and quarterly people metrics.
- Management of the HR inbox and timely response to queries.
- Assist with HR project and strategy work
- Information management of the HRIS ensuring electronic records are accurately maintained and updated in accordance with GDPR legislation including personal details, absence management and employment records.
- Monthly employee file auditing, ensuring records are accurately maintained including return to work, probation, and appraisal completions.
- Support internal communications including organisational updates, wellbeing, and staff newsletters.
- Diary management support for the Director of People
- Note-taking and meeting preparation
- Support office events and initiatives in person and online
- Assist with background checks – including references and DBS checks.
- Administration of H&S requirements (including DSE Assessments).
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Job Title: SPACE and Community PA
Team/Directorate: Strategy and Partnerships
Salary range/pay band: £31,000-£33,000pa
Reports to: Head of Care Systems
Direct reports: Referrals Co-ordinator
Hours: 37.5 per week
Location: Christopher’s, Guilford
Part 1: Job Profile
a) Main purpose of job
This role will work with the Medical Director, Consultants, Clinical Fellows, the Nurse Consultant and the SPACE and Community Team providing a medical secretary role and organising and administering the SPAN network meetings. They will manage the Referrals Co-ordinator.
Due to the nature of this role, it will be office based. Any working from home will be under exceptional circumstances only and by arrangement with the line manager.
Part 2: Main duties and key responsibilities
a) Use headings from the scope
Providing administrative assistance to all members of the Space service and Community Team.
Drawing up induction plans for new starters.
Arrange, attend and contribute to relevant team meetings, which may include travel across sites.
Take and transcribe minutes and assist in the preparation of presentations.
Assure data collection and activity recording is completed. Produce statistical reports on a routine and an ad hoc basis.
Updating child and family electronic records as required.
Lead on the auditing and service evaluation process for your teams
Formatting and circulating symptom management plans, emergency care plans, ambulance directives and letters to families and professionals.
Acting as the communication point between SSCH and RMH or other contracted provider in relation to appointments for and referrals to the Medical Director
Support your teams in collating user and professional feedback.
Undertake diary management for the teams
Take calls from families and navigate responsive contact from the clinical team
Understand and follow referral and discharge pathways for your teams
Ensure and support the generation of correspondence following clinics, visits and discharges.
Facilitate and coordinate the hospice outpatient clinics within agreed timeframes. Ensure all necessary patient notes are available for clinic appointments.
Manage a busy group email according to an agreed process.
Administering twice yearly Transition groups.
Administering the SPAN network
Administer Medicines Management Group
Run and analyse reports from the Care Database
Manage the Referrals Co-ordinator
Ensure you are familiar with the practices of other team members so that you can assist in the event of absence, thereby maintaining adequate cover within the team.
Sharing the cover of switchboard and reception duties in the absence of reception volunteers via a Silent on call rota.
b) Other duties
• The post holder must be able and willing to get to and work in both hospices in Hampton and Guildford
• The post holder will need to travel extensively throughout their area and less frequently in other parts of Surrey/West London
• The post holder should be prepared to attend SSCH meetings in different parts of the country. Some meetings may be during evenings or weekends.
• The post holder will be required to apply for a Disclosure and Barring Service check
c) Mandatory Criteria
1. Other duties The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
and behaviours
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
GCSE Maths and English at C grade or above (E)
Recognised medical secretary qualification (D)
b) Experience
Minimum of 2 years’ experience working as a medical secretary for multiple senior clinicians in a healthcare setting.(E)
Experience of managing people (E)
c) Knowledge and Skills
• Excellent oral and written communication skills, with the ability to communicate effectively yet sympathetically with the parents/carers of life limited children and other professionals.
• The ability to work under pressure and manage a changing workload. Prioritise competing tasks effectively.
• Experience of working with Microsoft365 applications including Word, and Outlook as well as database packages, websites and social media platforms.
• Advanced Excel skills (E)
• Copy/audio typing, with the ability to produce accurate and well presented medical letters, documents and reports.
• An understanding of national guidance in relation to record keeping and management of health care records.
• Minute taking
What we offer
Pension scheme
• NHS Pension Scheme (eligible employees)
• Stakeholder pension scheme
• Employee contribution 3.5%
• Shooting Star Children’s Hospices contribution 4.5%
• Additional contributions – we will pay 1% above the contribution up to a limit of 7%
Annual leave
• 35 days including Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free employees)
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.