Home based at present with expectation to travel

Covering the following areas – Oxfordshire, Midlands, London

Thera Trust is a group of companies that supports adults with learning disabilities, at home at work or in the community,

Being a Resourcer for Thera Trust is a unique opportunity for you to work closely with Hiring Managers and the people we support. The people we support are at the heart of everything we do.

You will work closely with your Hiring Managers and the people we support to identify and resource applicants that share Thera values and behaviours. You will recruit following a value-based approach.

This is an exciting opportunity to join a small team in and established organisation in a growing sector.

The role

Booking in and arranging interviews is only a small part of your role, building networks and talent pools of individuals for the companies that you are working with is an essential part of your role. You will work closely with outside stakeholders such as local authority services, colleges, universities and groups, publications and job boards.

Candidates will have previous experience of working in a similar role, ideally within the third sector as an in-house recruiter.

We recruit full time, part time, relief staff and volunteers

Applicants must -

• Be willing to work in a small team and support their peers
• Be results driven
• Be well organised and able to multitask
• Can build relationships with internal and external stakeholders
• Be well organised and can work on multiple roles at any one time.
• Although the role is currently homebased, their will be elements of travel in the future so you must have access to your own vehicle.
• Have a proven experience of working in a similar role.

NWR is a membership organisation for women started in 1960 to provide women with intellectually stimulating activities.
We currently have 4 membership vacancies:

A Communications Co-ordinator (Based in Buntingford, Herts)
We are searching for a self-sufficient, proactive and creative person with experience in communications, PR and marketing to oversee our internal and external communications. 

Two Regional Membership Officers (One based in Buntingford, Herts and one Home-Based in the South West Region)
Are you an energetic, dynamic people-person who is also self-sufficient, proactive and creative? You might be who we are searching for! If you also have experience in supporting volunteers, members or similar then please do apply.

A Membership Assistant (Based in Buntingford, Herts)
We are searching for an organised, self-sufficient, and reliable person to support our administrative and membership operations.

The Accommodation Officer is a new full-time post helping to set up and run an exciting new project providing stable safe accommodation for women made destitute by the asylum system, as well as facilitating our existing hosting scheme providing short term placements for men and women. The post is offered initially on an 18-month contract, but is likely to be renewable.  This is a rare opportunity to be part of a project as it begins and to shape its direction, and to make a tangible difference to the lives of people who would otherwise be street homeless or living in unsafe situations as a result of the asylum process.

JRS UK works with around 350 destitute asylum seekers in the London area, providing a range of services in a holistic model. JRS has been providing temporary accommodation through our hosting scheme ‘At Home’ since 2012, facilitating short term placements primarily with religious congregations, and we are now opening a new 10-bedroom house in Stockwell, South London (Emilie House) specifically for women in need of more stable housing.  The Accommodation Officer will work closely with the Accommodation Manager to set the new project up and then oversee all placements in both our hosting scheme and Emilie House. 

JRS works in a highly relational way, and the postholder will need to be able to form strong relationships with the people we support, who we call refugee friends. They will accompany the refugee friends that JRS houses or hosts and ensure that their holistic support needs are met whilst they are accommodated with us, engaging with staff in the destitution services and with legal advisors to facilitate a long term route out of destitution.

JRS UK is a Catholic organisation and our work is rooted in Catholic social teaching and imbued with the spirituality of the Jesuits. But we serve people of all faiths and none without proselytising or favour. Our staff and volunteer teams are diverse and include people from many different faiths, nationalities, and generational backgrounds. We particularly welcome applications from people with personal experience of the asylum system.  

Victim Support (VS) is looking for an outstanding Domestic Abuse (DA) Programme Lead who will deliver a transformational national Domestic Abuse development programme. This programme will provide specialist information and support, enabling people to act on domestic abuse as soon as possible and stop it from happening again.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The main purpose of the role is to implement a 3-year programme to deliver early help to potential victims of domestic abuse and specialist services to existing victims. The post holder will act as the organisational lead on domestic abuse for Victim Support services across England and Wales, ensuring effective development of operational and strategic policy.

The DA Lead will take overall accountability for the successful delivery of a ground-breaking and accessible model of support for domestic abuse, and ensure that this is embedded within and beyond Victim Support. The lead will continue to develop and manage implementation plans, undertake regular programme monitoring and embed learning realised over the course of the programme.

The DA Lead will also use expert knowledge to set up and take heed of mechanisms for engaging and co-producing with survivors of abuse; and to gather their voices for inclusion at the heart of support resources, campaigning and policy.

Manage relationships with government departments, funders and other key external stakeholders relevant to domestic abuse, including representing Victim Support externally and acting as a media spokesperson where relevant to domestic abuse.

Using project principles and themes to progress the work streams identified in the Project specification within the agreed timescales. To be accountable for management information and contract review reporting, including monitoring against Key Performance Indicators.

To be successful in this role you must have extensive experience of managing services and projects delivering transformative change to support and care for victims.

You will have experience of budgetary control - planning and managing budgets including reporting and dealing with variances and have experience of leading and managing teams through change programmes.

You will be able to communicate effectively, verbally and in written form, including telephone skills. You will be able to deal sensitively with challenging and emotionally charged situations, demonstrating empathy and controlling your own emotions. You will also be able to demonstrate a strong customer services focus.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (A). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the we would particularly welcome applicants from BAME communities.

The British Horse Society is the nation’s leading equine charity with a passion for horses that is backed by knowledge and expertise. The BHS represents and provides a range of services for horse riders, horse owners, enthusiasts and professionals.

We are looking to appoint an experienced Trusts and Foundations Fundraising Manager with a proven track record to cover maternity leave on a 12-month contract. You will have previous experience of writing successful, compelling, high quality and detailed bids to trusts and foundations in order to support project work. A proven track record of engaging and developing relationships with a range of stakeholders both internally and externally is essential. You will be part of a small but energetic and dedicated team. You will be responsible for researching opportunities, writing bids and grant applications, and managing ongoing relationships with funders. 

Reporting to: Fundraising Director

You will be part of a small but energetic and dedicated team.

You will be responsible for researching opportunities, writing bids and grant applications, and managing ongoing relationships with funders.

• Manage relationships with existing Trusts and Foundations, ensuring excellent stewardship.
• Research viable Trusts and Foundations, to support our work. Continue to build a pipeline of Trusts and Foundations, prioritising and allocating prospects to relevant projects and convert prospects to donors.
• You will need to be able to absorb a very diverse set of projects.
• Write high quality, compelling and targeted funding applications to secure five and six figure donations from Trusts and Foundations.
• Monitor and evaluate projects as part of the reporting process for funders.
• Keep clear income and expenditure budgets and detailed records of application activity plus record all communication.
• Support the Director of Fundraising with the wider fundraising strategy.
• Undertake any other reasonable duties and responsibilities as directed.

The position is home based with occasional travel to the office at Stoneleigh, Warwickshire

Person Specification: (Essential/Desirable)

Essential

• Graduate calibre;
• Enthusiastic and self-motivated with excellent team-working skills;
• Excellent communication skills including customer service, interpersonal experience and confidence in communicating via telephone, email and face to face;
• Strong attention to detail;
• Good IT skills and knowledge (Microsoft Word, Excel, Outlook, PowerPoint and social media);
• Excellent presentation skills to deliver training and talks to external organisations

Centre for London is seeking a new Chief Executive who is passionate about cities and public policy to support our committed team and deliver our strategic vision. 

As Chief Executive your role will vary from day to day, from meeting and sharing ideas with policymakers, to fundraising for new projects, writing persuasive opinion pieces for newspapers, chairing panel discussions and leading motivational sessions with the team.

There has never been a more pressing need for politically independent thought and reliable evidence-led research to guide the capital through the present crisis and the challenging years ahead.

You will join Centre for London just as a new mayoral term gets underway and will ensure our ideas have traction within City Hall through London’s recovery and beyond. You will lead the team as we undertake our largest engagement programme yet through our London Futures review, which aims to build a vision for London’s future with Londoners. You will develop the next phase of our strategic plan, creating a sustainable business model, and will be ready to work with the team to raise the funds necessary to achieve our mission.

Application information 

If you are excited about this opportunity and fit the criteria we are looking for, we’d love to hear from you. The successful candidate must have permission to work in the UK by the start of their employment.

Applicants are asked to submit:

• A blog that would be appropriate to be shared on Centre for London’s website to share your thoughts on the role of a think tank like Centre for London in addressing the city’s critical challenges. The blog should be 500 words maximum, saved as a PDF with your initials as the title. This will be reviewed without reference to your personal information.
• A CV and cover letter, which should show how your experience and achievements to date would make you a suitable candidate for this role. Your file should be saved as a single PDF with your initials as the title. It should be no more than four pages in total (including both the CV and cover letter). 

The process will include two interviews with trustees and the opportunity to meet with members of the team. These interviews will be conducted over Zoom or Microsoft Teams, unless applicants have access issues that require use of a different platform. We will speak with all candidates and will share some of the interview questions ahead of the interview.

Full details of application process can be found on our website. 

Job Description 

ROLE:                           Volunteer and Community Development Manager

SALARY:£27,500 - £32,500 per annum dependent on experience

HOURS:Full time, 35 per week - Funded for 1 year (extension subject to funding)

LOCATION:Home working, with travel required and occasional overnight stays

ANNUAL LEAVE:25 days plus bank holidays

CLOSING DATE:20th January, 2021 (however we will operate a rolling interview process)

MEN’S SHEDS & UK MEN’S SHEDS ASSOCIATION

The United Kingdom Men’s Sheds Association (UKMSA) exists to help Men (and Women) to be healthy and happy through inspiring, growing, and enabling Shed Communities across the United Kingdom.

The Shed movement is growing and this is an exciting time to join UKMSA as we work to support and promote Sheds for the improvement of health and wellbeing, adding years to life and life to years.

We are looking for someone to be at the forefront of this work, developing our volunteer network and supporting the growth and sustainability of the movement.

We are looking for candidates who have experience of volunteer management and strategy development that includes recruitment, engaging, developing and motivating volunteers.It is essential that you can both work as part of a team and have the resilience and drive to work alone as volunteers and colleagues are based across the UK.

If you are interested in joining us then please visit our website for our application form and send it together with your cv and a covering letter.

Please apply as soon as possible as we will be arranging to meet potential candidates at the earliest opportunity.

PURPOSE 

The development programme of UKMSA is primarily driven through the volunteers across the UK.This role will develop, coordinate and manage all aspects of volunteering within UKMSA’s national Shed Ambassador programme and networks, whilst supporting community development programmes for the charity.

KEY RESPONSIBILITIES

·Lead on the development strategy of UKMSA delivered primarily through our volunteer infrastructure. 

·Lead on the development, implementation and evaluation of the UKMSA volunteer programme ensuring it meets the strategy of the organisation.

• Support the development of resources to empower and enable Sheds. 
• Support the Vision and Aims of the UK Men’s Shed Association

Volunteer recruitment, training and support

• Undertake recruitment that ensures the right volunteers with the right skills.
• Identify, develop and deliver appropriate infrastructure including policy development and training to enable volunteers to be effective in their roles.
• Monitor and review volunteers ensuring they receive sufficient support to undertake their duties
• Facilitate and where appropriate engage with knowledge sharing and social sessions for volunteers including regular briefings on the role of UKMSA, its strategic direction, goals and responsibilities of staff and volunteers.
• Act as a central point of contact for volunteers and for the coordination of volunteering enquires
• On an ongoing basis review and develop the UKMSA volunteer strategy.

Networking & partnerships

• Develop and manage partnerships with external stakeholders.
• Promotion of the role of volunteers and the contribution they make within the Men’s Shed movement.
• Engage and support the development of connectivity across Sheds 
• Develop and maintain links with the third sector for the furtherment of Men’s Sheds.
• Representation of UKMSA at a national and regional level where necessary.
• With the Chief Officer support the development of funding and partnership proposals. 

Training & resource development

• To source / design and deliver relevant training for Shed Leaders, Workshop Supervisors and Committees that responds to the need and sustainability of Sheds.
• Working with volunteers to co-produce resources to underpin the work of the volunteer workforce and support developing and existing Sheds.
• To work with existing Sheds and Shed-Leaders to develop resources and opportunities that support the sustainability of the Men’s Sheds movement in the UK. 

Monitoring and evaluation

• Prepare evaluation, monitoring and impact reports for key internal and external stakeholders including Trustees.
• Ensure and advocate appropriate levels of support and supervision across volunteer programmes.
• To manage and report on finances related to the role.

Equality, diversity, and equal opportunities

UKMSA is fully committed to and promotes equality and diversity in all aspects of the organisation and its work.As part of their employment, all staff are expected to understand, comply with and promote the UKMSA’s Equal Opportunities policy 

Eligibility

Proof of eligibility to work in the UK is required. 

Personal Specification

Knowledge 

• Knowledge of volunteer programmes and how to effectively implement and maintain them
• Knowledge of current trends, resources and information related to volunteer management
• Good understanding of the third sector and community development
• GCSE English and Mathematics or equivalent

Skills

• Excellent communication skills, both oral and written.
• Strong interpersonal skills and the ability to deal with a diverse range of people
• Empathy with volunteers and an understanding of their needs
• Project management knowledge and skills 
• IT literate including Microsoft Office and video conferencing 
• Ability to build relationships, inspire, influence and motivate others
• Ability to deal with information in a confidential manner and respond with sensitivity

• Good organisational skills and the ability to manage a variety of tasks 
• Administrative and IT skills, and an ability to maintain records and produce reports
• Ability to present and manage budgets
• Ability to work on own initiative and as part of a small team

Experience

• Experience of leading/working in volunteer management in the third sector
• Proven experience of initiating and managing volunteer projects 

• Budget management with good financial awareness 
• Experience of working across different sectors and developing links with external stakeholders and organisations
• Delivery of successful development programmes.

Architecture Sans Frontières –UK (ASF-UK) wishes to appoint a part-time Administrator to provide comprehensive administrative support to the organisation. In consultation and under the direct supervision of the Management Committee. The post-holder will assist with the day-to-day financial management of ASF, as well as undertake general administrative tasks related to specific programmes and activities.

About ASF-UK

ASF-UK is a volunteer led nonprofit design organization that aims to build the capacity of urban practitioners and communities to work together to create more equitable cities. Our main areas of focus are Advocacy, Learning and Capacity Building, and Socio-technical Support. Current projects include community action planning  in Freetown, socio technical support to housing groups in London and research into inclusive design education. More information can be found on our website 

About You

This is an opportunity for a dynamic individual who is flexible and can work independently to support our volunteer management team and trustees. Candidates should be UK based, have good knowledge of financial record keeping and governance for small charities, experience in using google drive, google calendar, mailchimp, wordpress, and social media, experience supporting events and organising meetings. Initially this will be 1 day per week but we expect there will be additional days needed at busier times in the year and this will be agreed with you in advance.

Please apply with a CV and cover letter outlining how you meet the criteria by December 23th 2020 

DUTIES TYPICAL OF THE ROLE

Financial administration

Assist the organisation’s Management Committee  in the overall financial management of the organisation:

• Generally liaise with Management Committee, Trustees, Associates and accountants to ensure clear and efficient administration of the organisation.

• Responsible for checking bank account, compiling cash book and cash flow.

• Maintain all financial records (digital and physical file).

• Produce internal invoices and process payments in and out. 

• Produce receipts for payments received. 

• Process and pay expenses reimbursements for associates.

• Responsible for control and payment of overheads - such as office, website, Mailchimp

• Responsible for workshops and seminars expenses payments and filing paper trail. 

• Coordinate the compilation of the Statutory Annual Review of Accounts, liaising with accountants 

• File the Statutory Annual Review of Accounts and tax return with Companies House, HMRC and Charities Commission.

• Coordinate the compilation of ASF-UK’s annual review for general communications purposes.

Governance

• Act as point of contact among Trustees, Management Committee and Associates.

• Organise Trustees meetings, preparing any documents necessary, taking minutes, updating calendar with key events.

• Assist the Management Committee in the organisation and follow-up of the Annual General Meeting, including liaising with Members, Associates, and Trustees to ensure the smooth running of the event.

• Manage new and existing members, including welcome emails, membership cards, and membership renewal.

Communications

• Manage [email protected] email account; deal with general enquiries when possible, or addressing them to the correct team.

• Assist with the general maintenance of ASF-UK’s websites, blogs, and social media; ensure up to date information on the website.

• Assist with the organisation and promotion of events in collaboration with relevant Associates.

General

• Responsible for filing documents, organising Google Drive, dealing with technical issues when required.

• Responsible for looking after digital services that the organisation uses.

Job title: Communications Coordinator
Contract type: Fixed term for 18 months
Starting date: February 2021 (interviews to be conducted on 7th or 8th January)
Hours of work: 0.8-1.0 FTE (equivalent to 30 - 37.5 hours per week)
Location: Anywhere in the UK
Salary: £25,225-£26,507 FTE pro rata depending on experience (plus an additional London weighting of £3,567 for those living in London)
Benefits: 5% employer pension contribution, 28 days annual leave plus Bank Holidays and additional closure days in December
Reporting to: Alumni and Communications Manager
Application deadline: 9am GMT on Thursday 10th December 2020

About us
We are a charity dedicated to ensuring that people most impacted by injustice are leading campaigns that affect their lives, from better housing to fairer treatment of migrants to LGBTQ+ rights. Our mission is to support people to run effective campaigns that challenge injustice. We do this by running campaign training programmes that help people develop the skills, confidence and community to change things that matter to them. In our trainings, we prioritise people from communities directly impacted by injustice.

About the job
We are seeking a new Communications Coordinator to support programmes and teams across the organisation to communicate to external audiences. The Communications Coordinator will work with the Alumni and Communications Manager to create and implement a new communications strategy. They will provide editorial support across the organisation, and be responsible for generating content. The successful candidate will be responsible for monitoring, evaluating and reporting on the communications and engagement across our platforms.

Our graduates testify before Parliament, organise national demonstrations, change laws and wage important, successful campaigns. They are from diverse and marginalised communities and our evaluation shows that they are developing confidence in their ability to affect change and are making meaningful ‘wins’ towards achieving their aims on a broad range of issues such as; violence in a community, access to public space, and fairness in the asylum system.

We know there is a huge demand for our work, so are working hard to grow our organisation in a sustainable way. You’ll be a key part of doing that – by helping our colleagues deliver communications for efficient, powerful programmes.

Job purpose
Supporting teams and programmes across the organisation with communications needs
Coordinating digital content, including monitoring and reporting on engagement
Coordinating communications with programme participants and alumni

Job responsibilities

Supporting teams and programmes across the organisation with communications needs

• Supporting the Alumni and Communications Manager and Leadership Team to create and implement a Communications Strategy
• Coordinating external public-facing communications using mediums such as the newsletter, social media, and website
• Supporting the development of brand and editorial guidelines and a toolkit for content contributors and ensuring brand implementation across the organisation
• Providing editorial support across the organisation, including advising colleagues from other teams on the tone, creation and scheduling of communication materials, including maintaining the communications calendar
• Supporting Programme Managers to develop the communications and outreach materials to recruit candidates for all training programmes
• Working with Fundraising team to create materials needed for fundraising campaigns 
• Supporting the production of the annual report and other publications
• Staying up to date on sector communications trends and make recommendations for adjustments to strategies and practices

Coordinating digital content, including monitoring and reporting on engagement

• Coordinating maintenance of the website, including monitoring and improving SEO and accessibility of the website
• Coordinating the digital content creation process, including writing, sourcing, commissioning and editing content for newsletter, blog and website (including video/audio content)
• Supporting the Programmes Coordinator to write and implement a social media strategy and manage channels
• Monitoring and reporting on engagement across all communications platforms

Coordinating communications with programme participants and alumni

• Supporting with coordinating communications and programming for training programmes and alumni programmes, including the annual Community Conference
• Coordinating management of the Facebook community group
• Support community members to take part in blog interviews and create content for the blog and social media platforms
• Supporting the Head of Training, Training Manager, and wider training team with updating training materials, including online resources

General responsibilities

• Develop and maintain work plans for the roles responsibilities and objectives
• Work in a sustainable manner with consideration of the natural environment
• External customer service: answer the general Campaign Bootcamp phone via CircleLoop and emails relating to fundraising via the charities inbox
• Any other reasonable tasks as directed by your line manager
• At all times adhere to relevant legislation including GDPR
• At all times take personal responsibility for exhibiting behaviours in line with the person specification and the values of Campaign Bootcamp

Person Specification

EXPERIENCE

Essential

Experience in coordinating communications in a professional or pubic-facing context     

Experience in using social media, including scheduling and monitoring tools     

Experience in designing communications materials for use on digital platforms     

Experience in newsletter writing and using other communication tools and platforms, including blogs and emails   

Experience using email marketing software such as Mailchimp     

Experience working within communities impacted by injustice, including low-income/working class people, people of colour, disabled people, migrants and LGBTQ+ people. We are seeking someone who has experience working within these communities either through campaigning or other types of work.   

Desirable 

Experience in designing and/or implementing a communications strategy   

Experience using digital design tools such as Adobe Creative Cloud   

Experience using CRM software such as Salesforce   

SKILLS

Essential

Strong writing skills, preferably for large external audiences     

Able to communicate clearly and appropriately with different people on multiple communication channels     

Able to work effectively under pressure     

Able to work well in a team and with the line manager and to work well with colleagues and community members     

Able to work independently, to plan and manage own workload     

Able to solve problems, someone who is proactive in coming up with solutions to the issues that present themselves     

Aware of how systemic injustice operates in our society (i.e. economic inequality, racism and heterosexism) and excited to explore how best to confront these issues in the workplace     

Flexible and adaptable to change

We are looking for an Operations Manager to join our East of England management team based in our delivery hub in Luton. We are currently working from home which will feature for the foreseeable period. This is a leadership role managing a small team of Operational delivery colleagues to support caseloads of Young People into Employment, Education, Enterprise or Engagement with us. You will help to deliver our ambitious plans to provide the very best support to young people across the area. Your responsibilities include direct line management of the team of executives who work directly with our young people, partners and volunteer colleagues. This role will have main focus on volunteers and employability/ development awards. The role holder will work closely within the area and regional Management team.

We have the ambition to become the very best organisation within the sector. You will be required to continually innovate, review and adapt our operations to ensure we deliver the very best for young people across the area. You will effectively manage those areas of operations assigned to you and support and develop our executives to do their best work. 

You will collaborate with a wide range of stakeholders (internal and external) and ensure that our delivery plans are achieved, and the quality and impact is high. There are a range of KPIs relevant to the delivery team which you will be responsible for.

You will be responsible for the accurate planning, phasing and resourcing of our delivery, you will manage budgets and support the effective delivery of funding contracts. You will work alongside fundraising colleagues with the development of bids, reporting and attending meetings and events. 

The Trust has a behavioural framework which informs all our work with colleagues, young people and partners. Through the process, the successful candidate will demonstrate their ability to lead by example, communicate effectively, continually improve themselves and others and by working as one team deliver results for the benefit of young people.

YMCA DOWNSLINK GROUP

Head of Housing and Property Services

Hove/working from home

Permanent

37 Hours per week

£46,725 per annum

YMCA DownsLink Group is an ambitious Housing Charity which, over the past decade, has grown its housing stock from 100 units of accommodation based in Brighton, to over 100 buildings providing 750 units of accommodation to over 1400 young people each year across Sussex & Surrey.

As Head of Housing and Property Services you will provide operational leadership to the organisation’s housing and property services teams, and have responsibility for the organisation’s housing management services, supported housing performance, rent functions, property services, including day to day repairs, landlord’s compliance and asset management, leasing, quality standards and regulatory compliance.

You will need to demonstrate in your application experience of operational leadership in either the charitable, housing or commercial sectors, experience of business and financial planning or relevant commercial experience and experience of delivering services in particular housing management and maintenance functions.  You should have excellent problem solving and motivational skills, and, ideally, an understanding of the issues of vulnerable young people and delivering services to meet their needs

The position comes with excellent benefits, including 27 days annual leave per annum (plus bank holidays), a company sick pay scheme, a life assurance policy of 2x your annual salary, a health and wellbeing cash plan, and a cycle to work scheme. Please download a job pack for more information about other benefits offered.

If you are an applicant interested in this post and would like an informal discussion having read the job pack, you can speak to the Recruiting Manager. Please email us and your query will be forwarded.

YMCA DownsLink Group welcomes applications from all sections of the community. We value diversity and promote inclusion, which we demonstrate through our activities, as well as in our policies and working practices. Reinforced by our culture and values, we seek to create an inspiring and inclusive place to work.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Closing date for applications: Monday 4th January 2021 at 9am

Interview date: Monday 11th January 2021

To apply, please visit our website.

Please note that we do not accept CVs. When submitting your application please save your application form as ‘your full name APPLICATION’ and put the job title/location in the email subject line. Please submit your application as a Word document where or PDF (we cannot accept Pages) via email.

Overview

Do you want to be a leader in the evaluation of innovation and the application of learning to improve health and care systems?

We’re looking for a new Director to lead our Evaluation & Learning function.

We are looking for an experienced, curious and outcomes focused Evaluation and Learning Director to lead our Evaluation and Learning Business Function as we seek to build our reputation as leaders in spreading innovative practise in health and care systems. 

This role presents you with the opportunity to increase the adoption of innovation in health and care systems and to improve organisations’ abilities to understand and demonstrate their impact.

We are an ambitious, forward- thinking organisation and over the next five years we are aiming to build our profile and reputation as experts in spreading innovation in health and care.

Purpose of the role

The Evaluation and Learning Director is responsible for the development of our evaluation and learning business function and for the evaluation of impact and the application of learning in our programmes.

Your role is to:

• Lead the evaluation of impact in our programmes to spread innovative practice (ranging from new models of care to improve maternity services through to scaling up innovative diagnostic tools for cardiovascular disease)

• To evolve the methods and techniques we use to enable the spread and adoption of innovation

• To lead the growth and delivery of externally commissioned evaluation and learning projects for our partners. 

Responsibilities

• Lead the design and evaluation of our programmes to spread innovative practice in partnership with our Programmes Business Function.

• Use our insight and learning to inform how we prioritise our resources and maximise our impact.

• Lead the delivery and growth of a pipeline of income generating evaluation and learning projects that build; the capability of partners to spread innovative practice and; the capability of the health and care system to adopt innovation.

• Implement learning systems so we continuously evolve our core methods in evaluation, quality improvement, spread and adoption, knowledge management and public and patient involvement.

• Line manage, grow and develop a team of Evaluation and Learning professionals (currently eight employees’).

• Provide inspirational leadership to our evaluation and learning business function and associates - setting clear direction, objectives, budget and ensuring we deliver projects on time, within budget and to the satisfaction of our partners.

• Collaborate with our communications and engagement business function to communicate our impact, share our learning and build our reputation as leaders in the science of spreading innovative practice.

• Represent the organisation externally, acting as an ambassador for the organisation at a local, regional and national level.

Key success factors

• Track record in improving the design of corporate strategies and delivery programmes through the provision of robust learning and impact information.

• Proven ability to improve organisations’ abilities to understand and demonstrate their impact.

• A sophisticated understanding of how to effect change in complex adaptive systems.

• Passion for improving health and care through innovation in the health and life sciences sector.

• Ability to build, inspire, direct and grow a talented team.

Experience we are looking for

• Formal qualifications directly relevant to evaluation and learning.

• Significant experience of a deploying a range of quantitative and qualitative methods to support evaluations.

• Substantial experience of improving organisations’ abilities to learn, evaluate and demonstrate impact.

• A track record of leading, motivating and directing teams of internal and external specialists to deliver sustained results.

• A track record in designing, winning and delivering evaluation and/or learning projects and in using the learning to build capability in the team and the wider system.

• A track record in creating inclusive networks and ‘learning systems’ to foster learning and drive improvement.

• Experience of delivering written and verbal briefings, reports and presentations to and for a range of audiences, including on highly complex issues.

Experience and capabilities you will develop in the role

• Experience of spreading innovation across a national health and care system

• Co-creating cutting-edge innovation and improvement methods and approaches

• Experience building large scale, cross-sector partnerships that deliver impact

• Improving regional, national and international health and care systems to adopt and innovation at scale

Abilities and attributes

• Outcome focused - Focuses on the change and impact they want to see and how to measure it.

• Collaborative - Engages a diverse range of people and evidence sources to develop a deeper understanding of an issue.

• Leader – A focused, collaborative leader who can develop, inspire and influence diverse teams, including peers, patients, and practitioners, with integrity and openness.

• Complexity – Able to think about and analyse situations by recognising complexity, patterns and inter-relationships.

• Fair – Believes that others’ views, experiences and knowledge are as important and valuable as their own.

• Enterprising – Able to translate opportunity in order to grow our evaluation and learning business function.

• Initiates change - Does things differently, and creates new spaces and opportunities that empower others to do so too.

• Stakeholder Management - The ability to earn and maintain the trust of internal and external stakeholders at all levels.

Evaluation and Learning Director

Reporting to:

Director of Partnerships 

Support Officer

We have an exciting opportunity for a Support Officer to deliver support through calls, emails and other means (e.g. via text, online, support forum) to people affected by mental illness and to support and mentor our skilled volunteers.

Position: SANEline Support Officer

Location: London, Office based and home based

Salary: £23k to £25k per annum

Hours: 37.5 per week including regular evening and weekend work

Duration: Initial one-year contract, subject to six months’ probationary period

Benefits: Employer contribution pension scheme, 31 days’ holiday including bank holidays. Office is in easy walking distance of tube and overland stations.

Closing Date: Wednesday 9th December 2020 at 9 a.m.

About the Role

The service offers emotional support and information to anyone affected by mental illness through its helpline, text, email and written support and the online Support Forum. These services are provided by a team of volunteers who undergo rigorous training and give hundreds of hours of their free time each year, as well as by dedicated and experienced staff.

Support Officer responsibilities include:

• Delivering support through calls, emails and texts to anyone affected by mental illness
• Creating a safe and supportive team environment with volunteers
• Debriefing volunteers on their work with callers
• Working as part of a team to build understanding and use your knowledge and experience to ensure our callers are effectively supported

About You

As a Support Officer, you will have experience of:

• Working to support people with a range of mental health related needs
• Working in a service with volunteers at the heart of delivery where you have supported volunteers to deliver a high-quality service
• Providing high-quality written and verbal support to people asking for help

You will:

• Be a compassionate, empathetic person who has a friendly and warm nature
• Be able to work with distressing and challenging content, support callers with complex needs and ensure self-care
• Have good general knowledge of the mental health system, access, treatment and common relevant legislation; and available support structures for people with mental illnesses and carers

About the Organisation

A UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness.

It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through its helpline, email and text support and Online Forum; and promote and host research into causes, treatments and therapies.

Other roles you may have experience of could include Complex Needs, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Social Service, Social Services, Housing and Health, Social Care, Care and Support, Outreach, Crisis, Refuge, Services Manager, Helpline, Emergency Helpline, Advice, Adviser, Psychiatric Nurse, Family Support, Carers’ Services 

Senior Administrator

We have an exciting opportunity for a Senior Administrator to provide high quality administration to support a large programme of work within a mental health charity.

Position: Senior Administrator

Location: London, office based and home based

Salary: £23-£25k depending on experience

Hours: 37.5 hours a week; occasional evening and weekend work will be required

Duration: Initial one-year contract subject to six months’ probationary period

Benefits: Employer contribution pension scheme, 31 days’ holiday including bank holidays. Office is in easy walking distance of tube and overland stations.

Closing Date: Monday, 14th December 2020 at 9 a.m.

About the Role

The Senior Administrator will provide high quality administrative support to a busy team. This includes liaising with volunteers, managing incoming messages from service users and database management.

About You

As Senior Administrator, you will be a compassionate people person, bringing with you experience of:

• Working in an administration role in an office environment
• Gathering output, performance and feedback data
• Working with and developing databases and using Excel at a skilled level
• An interest in a role within an organisation that supports vulnerable people

You will have:

• Experience of being an administrator or similar
• The ability to prioritise and respond to multiple email inboxes
• A friendly and warm style of communication
• Commitment to safeguarding and confidentiality policies and procedures and be able to work within them

About the Organisation

A UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness.

It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through its helpline, email and text support and Online Forum; and promote and host research into causes, treatments and therapies.

Other roles you may have experience of could include Admin, Administrator, Administration, Senior Admin, Senior Administrator, Coordinator, Administration Team Leader, Administration Manager, Administration Supervisor, Office Manager, P.A, Business Support.