Overall role purpose:
This role is a new and forward-thinking post. Based at the Hope Centre, the successful candidate will work (25 hours a week) directly with clients both as a Key Worker (housing and associated needs) and by creatively designing and running new projects tailored to clients’ needs. We have assessed that at any one time around a third of our clients are at the point to become more independent but need to develop skills to maintain their tenancies and reintegrate into wider society. Therefore, you will scope out and develop new projects aimed at increasing clients’ skills and abilities to prevent the ‘revolving door’ scenario by which clients could move back into homelessness. Project delivery will involve developing links with other organisations and volunteers. Although flexible, it is anticipated that there will be an equal split between working with clients as their Key Worker and on new project development work.
Our Key Workers have their own set of clients and work as part of the wider but small team. Together the team promotes a warm and welcoming environment where clients feel valued and are encouraged to use all the Centre’s facilities.
- Comprehensive assessment of new clients, undertaking risk assessments including assessing initial and longer-term needs
- Work with clients to plan, implement and review decisions about the range of options on offer
- Provide practical and personal support to clients in an approachable, caring and person-centred way.
- Follow up with clients by appointment or if in crisis they can drop in
- Advocate and support clients as they navigate their crisis – such as accompanying them to appointments for housing assessments
- Work holistically with clients addressing their homelessness situation, focusing on improvement in confidence and self-esteem and progress towards personal aims and ambitions and work towards achieving them.
- Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients
As an exciting and new initiative this role will allow the successful candidate to pioneer a brand new area of Hope4’s work. These projects could include ‘house to home’ skills such as cooking, budgeting, taking up hobbies and developing new friendships and social networks, or experts by experience groups. This role will also involve developing volunteering opportunities for the wider community within these projects. Through this we aim to support each client holistically helping them to ensure they sustain their new homes.
- Working with the Manager to develop project concepts that support and reflect clients’ identified needs
- Lead on project activities including working alongside others in the team to assess clients’ needs and suitability
- Develop a network of agencies and partners in the wider community to support project delivery
- Recruit, lead and motivate a team of volunteers to be envisioned and engaged in supporting and developing project delivery
- Monitor and evaluate project delivery and success
For more details see the Job Description/Person Specification attachment.
Still not sure? Why not find out more about Hope4 on our website, by visiting the Centre in person or by meeting the team online by appointment contacting the Centre Manager.
How to apply?
Send your CV and covering letter detailing how you meet the job criteria
Closing date for applications: Sunday 30th January 2022, 23.59
Interviews: 7th or 8th February 2022
Hope4 does not accept unsolicited CVs from external recruitment agencies nor accepts the fees associated with them.
Please detail in your covering letter how you meet the job specification which can be through employment and/or volunteering roles you have undertaken.
The client requests no contact from agencies or media sales.