South Shields, Tyne and Wear
circa £35,000
Permanent, Full-time
Job description


Role purpose

To work in partnership with the Board to provide strategic leadership to the

charity, carry out its governance responsibilities, strengthen further relationships

with all key stakeholders including the local authority and ensure the range of

services remains sustainable in a changing and challenging climate. A key

requirement of the role will be to shape and deliver a 3 year strategic plan, lead

and mentor an enthusiastic team of staff and volunteers and embed a high

performance culture.

Line reports

Supported Living Manager, Food Bank Co-ordinator, (Full Time)

Wellbeing Project Co-ordinator, Volunteer Co-ordinator, Administrative Assistant,

(Part Time).


• Governance

To maintain consistent and constructive dialogue with the Board on all

matters relating to the operational functioning of the charity, ensuring that

the Board has sufficient oversight, resources, guidance, and advice to

remain legally compliant, solvent, and effective.

• Strategic Leadership

Lead the organisation and its services in times of change, working closely

with the Board of Trustees to develop and drive the strategic plans, to

remain relevant to our service user needs and sustainable as a charity.

• Ambassador for the charity

A people person who is engaging externally to building and maintain

relationships with the local authority, and all other relevant partners and

networks to fulfil our strategy. As well as internally to bring together the

team behind our common purpose.

• Organisational Management

Leading and mentoring staff and volunteers in implementing the charity’s

strategy, ensuring that robust business plans, policies and procedures are in

place and there is appropriate accountability for managing performance

against financial and non-financial objectives measured against KPI’s and

taking remedial action when necessary.

• Culture

Creating a safe and inclusive environment by promoting a culture of

respect, wellbeing, health and safety, diversity and equality, ensuring

robust systems and policies are in place to drive culture where everyone is

valued and equipped to do their role so that the charity moves forward to

meet the future needs of less fortunate people in South Tyneside.

• Scope and Limits of Authority

The charity has a code of conduct for all staff and volunteers. Some levels of

authority will be delegated to the post-holder and these will be detailed in

the document entitled ‘Delegated Authorities’ which will be reviewed and

updated by the Board from time to time.

Person Specification.

Competencies & Character.

• A dynamic leader with strategic vision and commercial awareness.

• Able to maintain composure in difficult situations, using diplomacy, tact,

and negotiation skills to achieve the right organisational outcomes.

• A solver of complex organisational problems with the ability to delegate

effectively, work under pressure to agreed deadlines, be receptive to ideas

and adapt to change.

• Educated to a degree level or equivalent.

Skills and Experience

• A proven track record of leadership roles & strategic delivery

• A passion for upholding Christian values.

• People management expertise to provide direction and effective support to

a multidisciplinary team with effective communication.

• Strong emotional intelligence and resilience.

• Charity Sector knowledge and governance of charitable organisations.


• Experience with the homelessness and enterprise sectors.

• Master’s in Business administration, NGO Management of Public-Sector


• Ability to relate to church leaders as well as other faith communities.

Commitment to our Values

The Chief Executive, alongside our staff, volunteers and trustees must be

committed to driving forward the Charity’s core values as we strive for our vision.

Our vision

To provide food, shelter, and a future to vulnerable and homeless people in South


Our Values.

Compassion – Reaching out with a heart and care for others, responding with

understanding and a compelling desire to support.

Integrity – Shaping all our deliberations, discussions and decisions in ways that are

upright, ethical, and morally sound.

Inclusive – Welcoming and respecting in equal measure that all may feel valued.

Empowerment – Equipping and enabling all to be free from that which has hold.


Posted on: 06 October 2020
Closed date: 23 October 2020
Tags: Senior Management, Management

The client requests no contact from agencies or media sales.