Housing Management Jobs in Leeds
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Responsibilities:
- Provide high quality information and support in an empathetic and professional manner.
- Conduct a holistic needs assessments for each service user according to their individual circumstances
- Working with each service user to establish the most appropriate sources of support, and agree an action/support plan with them
- Provide a face to face service when there is an over-riding need to do so by visiting service users
- Collaborate with other agencies/service providers who can offer additional support options
- Liaise with partners, ensuring that agreed actions are followed up
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Provision team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
Person Specification:
Essential
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national / local / statutory agencies.
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Knowledge and insight into complementary support services (whether national / local / statutory agencies).
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution-focussed
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care
Other
Use of own car, ability to travel to support service users / attend meetings.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
The client requests no contact from agencies or media sales.
Housing Administrator
We are seeking a Housing Administrator to play a crucial role in delivering exceptional administrative support for specialised supported housing services.
Position: Housing Administrator – Specialised Supported Housing
Location: Tankersley, Barnsley (with travel from Durham to Worcester)
Salary Range: Circa £20,000 per annum
Working Hours: Flexi 30 hours per week, Monday to Friday
About the role:
As a Housing Administrator, you will be at the forefront of ensuring efficient and effective administration, placing tenants at the heart of everything you do. From managing data systems to handling complaints and supporting tenant needs, your contribution will be vital in maintaining the organisations high service delivery standards.
Key Responsibilities:
- Providing administrative support using Microsoft Office software and maintaining data filing and management systems.
- Assisting with social media updates, newsletters, and Easy Read documents for tenants.
- Handling complaints and delivering excellent customer service.
- Collaborating with internal and external partners to achieve objectives.
About you:
To be successful in the role of Housing Administrator you will need the following skills and experience:
- Previous experience in a similar role, with excellent communication skills and a positive attitude
- Proficiency in Microsoft Office suite.
- Strong communication skills, both verbal and written.
- Ability to work independently and collaboratively to achieve objectives.
- Problem-solving skills with a focus on customer service.
- The ability to drive and have a reliable vehicle available to use for work purposes with business insurance.
Although not essential knowledge of Sage Accounts Software and experience of housing and leasehold legislation, as well as housing and property management regulations would be beneficial for this role. Desirable qualifications include; CIH level 2 in Housing Practice or equivalent and NVQ 2 or 3 in Business Administration
If you're ready to make a difference in the lives of our tenants through efficient and compassionate administration, apply now to join the team!
You may also have experience in areas such as: Housing Administration, Housing Admin Officer, Temporary Accommodation Administrator, Housing Support Administrator, Housing Officer, Administrator Housing Association, Sheltered Housing Administrator, Lettings Administrator, Housing Management Administrator, Customer Service etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Housing Officer
Are you passionate about providing exceptional support to tenants and ensuring their housing needs are met with care and efficiency?
A leading provider of specialised supported housing, is seeking a dedicated Housing Officer to join their team.
Position: Housing Officer – Specialised Supported Housing
Location: Tankersley, Barnsley (with travel from Durham to Worcester)
Salary Range: Circa £28,000.00
Working Hours: 37.5 hours per week, Monday to Friday
About the role:
As a Housing Officer, you will be the primary point of contact for tenants, providing general and intensive housing management services. From tenancy sign-ups to addressing property concerns, your role will be vital in sustaining excellent communities and ensuring tenant satisfaction.
Key Responsibilities:
- Delivering housing management services, particularly for vulnerable tenants
- Handling general and intensive housing management responsibilities, including tenant engagement and resolving any tenancy breaches
- Building and maintaining positive relationships with internal and external stakeholders, including tenants, support providers, and local authorities
- Ensuring delivery of excellent customer service tailored to individual tenant needs
- Collaborating with colleagues and partners to achieve shared objectives effectively
About you:
To be successful in the role of Housing Officer you will need the following skills and experience:
- At least 3 years’ experience working with the Tenancy Standard, Tenant Involvement and Empowerment Standard and the Neighbourhood and Community standard
- Knowledge of regulatory standards relevant to the role
- Experience of delivering excellent customer services that meet individual needs.
- Strong IT skills, including proficiency in Microsoft Office
- Excellent communication skills, both verbal and written
- Ability to work independently and collaboratively to achieve objectives.
- Problem-solving skills with a focus on customer service and satisfaction.
- The ability to drive and have a reliable vehicle available to use for work purposes with business insurance.
- CIH, IRPM, or equivalent qualification or degree (desirable).
If you're ready to make a meaningful impact in the lives of tenants and contribute to the organisations mission of providing exceptional housing support, apply now to join the team!
You may also have experience in areas such as: Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice, Housing, Social Housing, Tenant Support, Tenant Support Coordinator, Housing Support Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Broster Buchanan is working in partnership with Leeds Federated as they recruit their Senior Accountant to join them as they continue their important mission to enable the maximum number of people to access and live sustainably in good value, affordable housing.
Senior Accountant
West Yorkshire based (agile working)
£50,000
Where and who will you be working with?
Leeds Federated is a housing association with c4500 units across the Leeds, Wakefield and North Yorkshire areas. Leeds Federated work by three main objectives.
Sustain
To provide good quality homes that people want to live in and to provide quality services at an affordable cost.
Engage
With customers, listen to and learn from the customer voice and to attract, retain and develop a healthy and effective staff team that engages with the organisation. We aim to maintain a highly satisfied customer base and staff team, to collaborate with stakeholders to achieve the best outcome for the business and customers and to demonstrate value for money to our customers.
Grow
We will continue to deliver sustainable growth. be open to, and actively seek, the widest range of development opportunities. To uphold the values of innovation and design quality in the housing schemes we deliver and to achieve value for money in our development programme.
What will you be doing?
As Senior Accountant you will be excited to join Leeds Federated as they strive to grow through building more homes across the Leeds City Region, and providing good value housing offering security and affordability providing the necessary foundations for our customers to achieve
In your role as Senior Accountant, you will have a forward-thinking continuous improvement approach to your role and will provide efficient and effective management of Leeds Federated’s accounts.
You'll lead and oversee financial reporting, manage staff effectively, and ensure the finance team delivers high-quality, customer-focused, timely, and accurate service to the organisation.
Additionally you'll work across key areas including:
- Planning & Reporting: Manage & update business plan, prepare board papers & financial reports.
- Financial Management: Lead budget creation, NROSH returns, & annual statements.
- Cash Flow & Forecasting: Produce cash flow forecasts, review payments, & partner with departments.
- Analysis & Reporting: Create reports for various committees & departments, support decision-making.
- Team Leadership & Development: Lead & mentor the finance team, ensure efficient processes.
What will you need to offer?
This is a Senior Accountant role so we would expect candidates to possess a recognised CCAB accountancy qualification, but we are open as to whether this would be ACA / CIMA / ACCA or CIPFA and this will run alongside previous experience within a similar role.
Additionally we are looking for candidates with ideally experience within social housing or a similar sector with knowledge of accounting regulations, legislation and current practice and experience of rent setting & regulation.
As a management role, we'd also be looking for exceptional people skills with the ability to motivate a team to perform to a consistently high standard and build positive working relationships with internal and external stakeholders.
What's on offer for you?
Aside from the opportunity to realise your goal to work for an organisation adding great value to the local community, there is a strong benefits package on offer to the successful candidate including:
- A salary of £50,000
- Flexible working hours and options for home working
- Occupational Salary exchange pension scheme (matched up to 10% contributions by employer)
- 32 days holiday (plus bank holidays)
- Enhanced maternity, paternity and adoption pay
- Healthshield health benefits scheme
- Free onsite parking at main office