Fundraiser Jobs
About the role
We are delighted to share a fantastic opportunity to join the HiA UK Supporter Relations (Fundraising) team.
You will be a key member of the team, working closely with the Head of Supporter Relations and Communications Lead. You will be the first point of contact for our supporters, providing a nurturing approach through regular engagement, encouragement and general support to those who give.
In the world of fundraising, is it important to understand that ‘the supporter is not chosen by us, but they choose us’. With this in mind, your role is an essential part of us showing our appreciation and in turn, encouraging our supporters to continue to engage and give through our donor journey plan.
You will coordinate activities in all areas of Supporter Relations such as raising awareness, fundraising activities, managing and attending events. You will provide essential administrative support through financial and data management. Full training will be provided, if necessary.
About you
For this role, you would need to be someone with a passion for those who have suffered homelessness and be completely aligned with our values, vision and mission. You’ll have excellent administration skills, an eye for detail and the ability to adapt to a fast-paced workplace where every day brings new challenges and tasks. We value good listening skills, the ability to work in a flexible team and learn new skills and initiative to work independently.
We love diversity and we value your unique skills, strengths, knowledge and experience. Becoming one of our team may realise your potential, helping us to raise our performance in empowering those we serve.
In return, we will provide support and training for fundraising in the charity sector.
About us
Our model provides not just shelter and housing know-how, but also the friendship of a church. Together with over 100 churches, we provide direct support to over 350 people on any one night, many of whom others have given up on. They all require not only housing, but holistic support.
Our vision is for every church to lovingly provide the homeless with a home. The tragedy of homelessness is in every community. We believe that with our help, every church can do something about it.
Our aim as the Supporter Relations team is to nurture and encourage supporters, provide resources and support for those who wish to fundraise on our behalf and create partnerships; resulting in financial and engagement support enabling Hope into Action to achieve our vision.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
We are seeking a confident, detail driven professional to help us drive growth and reputation initially in the Southeast of our catchment area. They will play a crucial role in lead generation, stakeholder management and building awareness of ZHC and the work we do. This is wide reaching, also encompassing tenant engagement, and other marketing and engagement activities such as eMarketing, copywriting, and the administration where appropriate of those activities into our CRM.
Key Responsibilities
Working with the Marketing, Engagement and Development Manager and wider Engagement team, on the delivery of both the Marketing and Engagement Strategy and Tenant Engagement Strategy by engaging in the following key activities:
- Lead generation - to work collaboratively with all departments to ensure smooth delivery and compliance within a lead generation capacity, looking for property and new estate agent partners taking care to keep good records
- Relationship building - build and maintain strong and lasting relationships within key stakeholder groups to create long-term support and future growth for the charity
- Copywriting - craft engaging copy for a variety of platforms (including blog posts, web copy, newsletters, intranet news updates, charity magazine) and tailored to a variety of stakeholders
- Email marketing - creation and management of email newsletters and campaigns to a range of key audiences
- Event management - assist in the delivery of our calendar of feedback events
- Website management - ensure our website supports the marketing and engagement strategy, collect and analyse data using Google Analytics
- SEO - undertake keyword research, write SEO optimised content, manage Google Ad campaigns
- Charity volunteers - utilise, support and grow our existing volunteer base
- Feedback - manage channels of communication with different stakeholders
- Reporting - provide reports on Marketing & Engagement activities to the MEDM and other parties as required
- CRM - assist the MEDM and liaise with the Digital Support to ensure that accurate and up to date records are maintained and accessible, via an electronic CRM with confidentiality protected according to GDPR
- Respond to enquiries from the public, volunteers, fundraisers etc (by phone, mail, email, social media and in person) including requests for information and material etc.
- Assist in the devising and implementing of new engagement ideas and opportunities
- Any other duties and responsibilities which may be assigned as required
Person specification, key skills and experience
Essential:
- Excellent communication and relationship building skills
- Confident phone manner
- Experience of working in Marketing
- Strong organisational and time management skills to deliver multiple projects to deadline and budget
- Ability to craft engaging copy across a variety of platforms
- Strong computer skills
- High attention to detail
- Ability to work independently and as a key team player
- Strong sense of initiative and personal drive to achieve
- Ability to communicate to a wide range of stakeholders
Desired:
- You will have an affinity with our cause and share Zetetick’s Bedrock values of belonging, empathy, determination, respect, openness, care and kindness
- Previous experience of dealing with landlords, estate agents and property developers
- Experience in Wordpress, Mailchimp and CRM management
If you think you’d be great for the role but feel you don’t meet all the requirements, please still apply. We believe in equal opportunities and know that smart people learn fast, so would love to hear from you.
Benefits
- Flexible working - Zetetick fully supports a hybrid working environment
- Professional development - e-learning and professional development opportunities to broaden professional knowledge
- Employee Assistance Programme - this scheme gives all staff access to 24/7 mental health and wellbeing support
- Pension Contribution - Company Contribution NEST Scheme at 7%
- Holiday - 25 days (pro rata) plus pro rata allowance for bank holidays
How to apply
Please submit a CV and cover letter including your experience, skills and motivation to work for Zetetick Housing. Please note that applications without a cover letter will not be considered.
We look forward to hearing from you!
Please submit a CV and cover letter including your experience, skills and motivation to work for Zetetick Housing. Please note that applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.