Development Director Jobs
Encompass is a local charity based in and covering North Northamptonshire. The charity supports those facing poverty, homelessness and addiction, through the delivery of multiple services including two homeless accommodations, a rehab and aftercare, multiple foodbanks and a soon to be opened day centre.
With around 30 staff and nearly 100 volunteers across all the projects, this role is responsible for leading the people to deliver compassionate, responsive and impactful services. The post holder will help build and implement the strategic direction of Encompass, working with the Board of Trustees to fulfil its strategic and governance duties.
Encompass has grown significantly in the last five years. We began as a Christian organisation, we retain the ethos and embrace all faiths or none. The next few years are about achieving our priorities according to our strategic plan including another rehab and the opening of our Day Centre. The role will focus on ensuring the services being delivered are to a high standard, that the information and the way we collect information is effective and efficient, and that the staff have the resources and motivations to robustly deliver high quality services.
Encompass has a positive and inclusive approach to working with those with lived experience, whether that is through the development and improvement of services or supporting individuals to enter into volunteer work or paid employment within the Charity.
The post holder will be a compassionate, decisive and collaborative individual who will enjoy working with others to achieve the best possible service for those who are disadvantaged. They will welcome constructive feedback from staff, will seek the thoughts of others and will utilise the expertise within the staff team to achieve this.
The post holder will utilise their own skills to confidently work with others, building partnerships and nurturing existing ones. They will need to talk to funders, fill in applications for grants and improve the resources that are available to the charity. They will work closely with the Board to report and identify the risks to the charity and think creatively and curiously about solutions. They will not be afraid to try and will question the status quo.
Encompass is lucky to have a fabulous team of staff and volunteers, all of whom have different skills, experiences and knowledge. We are dedicated to drawing on those with lived experience to deliver our services, and the post holder needs to be committed to upholding this and improving it further. They need to be willing to draw on others’ experiences that are unfamiliar or unexpected to them and utilise this knowledge. They must be able to be sensitive around exploring the experiences of others and not taking for granted that one individual will have the same experience as someone else.
Encompass operates in a varied, unpredictable and ambiguous environment: we work with clients who are chaotic and vulnerable, and the questions that are posed are often not clear cut. The post holder will need to be confident making decisions or taking action on something with limited information, and be comfortable with things changing on a day-to-day basis and be willing to get stuck in.
We welcome applications from people who might not tick every box in the person specification, but who have some wonderful people skills, other experiences such as lived experience or who have worked in an environment similar to that described above.
Key Responsibilities
Leadership and Management
- Provide decisive and ambitious leadership for the team and the organisation in line with its vision, mission, and values.
- Collaborate with managers to ensure the effective management of staff, specifically adapting management and working practices to be inclusive to those with lived experience which can include those with criminal records.
- Ensure the culture of the organisation is positive, inclusive and respectful with a focus on working in a strengths based way for all staff, volunteers and clients
- Encourage collaboration and transparency across all levels
- Drive a continuous learning and development agenda across the organisation
- Oversee all HR processes, procedures and paperwork issuing with support from the outsourced HR provider.
Strategy and Business Planning
- Ensure effective development and implementation of the strategic business plan and future plans.
- Develop and nurture relationships with external partners
- Promote the work of Encompass through delivering talks, networking and partnerships.
- Ensure the client is at the forefront of all decisions made by Encompass, that services are developed in line with need, with an attitude for constant constructive improvement.
- Ensure clear outcomes and services users are consulted and involved where possible
- Ensure effective marketing of Encompass’s work through social media, press releases and newsletters as appropriate.
- Identify new opportunities for existing and new services, produce business cases as required and appropriate financial modelling.
Finance and Monitoring
- Work with the Finance Manager to plan, monitor and deliver annual budgets, reforecasts and other financial reporting such as reports to funders, project budgets and Trustee reports.
- Regularly review Housing Benefit claims to ensure projects receive appropriate income.
- Work with Trustees to review and set financial policies and practices, such as annual salary reviews, and adequate reporting to the Board.
- Oversee the fundraising of the charity, deliver primarily applications to Trusts and Foundations and the support of local individuals through donations.
- Work to deliver budgeted fundraising income.
Compliance and Governance
- Ensure all legal and regulatory requirements are in place, reviewed and monitored.
- Take responsibility for all health and safety across all properties, ranging from high need accommodation to storage facilities.
- To maintain and develop effective human resource systems for the recruitment, management, support, training, appraisal and development of staff and volunteers.
- Manage the organisation with due regard to equal opportunities, safeguarding, the General Data Protection Regulations UK (GDPR), and the Data Protection Act
- Take overall responsibility for Safeguarding and associated monitoring and reporting.
- Regularly review and update policies and procedures with approval from Board
- Ensure appropriate standards, controls, systems and procedures are in place and updated accordingly.
- Ensure the organisation has the appropriate resources to operate as effectively as possible with high impact to clients.
- Play an active role in the recruitment and selection of managers across the organisation along with your line managers.
- Play an active role in the recruitment and selection of new Trustees.
- Fulfil reporting requirements to the Board of Trustees, including attendance at 9 Trustee meetings per annum plus exceptional meetings, providing comprehensive reports on activity of the organisation and performance.
- Assess and manage, with Trustees, the principal risks of the organisation.
- Ensure that Encompass maintains high standards of wellbeing, personal development and engagement.
The above is not a comprehensive task list but is illustrative of what the role will entail, and we reserve the right to change and review the job description and responsibilities. Job descriptions will be subject to review and possible change on an annual basis subject to project and charity priorities.
Our vision is to create a community where deprived people thrive.
We want to enable to disadvantaged people to live ...
Read moreThe client requests no contact from agencies or media sales.
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Corporate Partnerships Manager to join our Relationship Fundraising Department for a 3 year fixed term contract. The role sits within an 11 person Corporate Fundraising team, which has an overall target of £3.5m.
It is a truly exciting time to be joining Centrepoint, as we work towards our vision to end youth homelessness by 2037. Partnerships and support from our corporate partners are a key part of making this vision a reality.
The Partnerships Manager will primarily be responsible for managing a new and exciting multi-year strategic partnership. This new partnership will be the largest multi-year partnership in Centrepoint’s corporate portfolio and will be transformational for Centrepoint and the young people we work with.
Working between our offices as well as our corporate partner’s office (an hour from London by train), to fully integrate yourself with the organisation, you will be the account manager and main point of contact leading on the successful delivery of all aspects of the partnership. This will include building upon existing plans and relationships and implementing new strategies to achieve targets and objectives for the partnership.
You will be an ambitious and driven account manager with extensive experience at a 6 figure plus level high profile strategic partnerships. Experience managing complex partnerships, ideally with a marketing or consumer-facing element, is beneficial. You will be comfortable developing and delivering partnership strategies and objectives, and working in a target driven environment. You will be an excellent communicator and networker, with the ability to form strong relationships externally and internally, including engaging with a range of stakeholders at senior management level.
In particular, the post holder will:
· Lead on the successful delivery of this partnership in line with the agreed objectives by providing first class account management and strategic planning;
· Produce annual plans, budgets and KPIs to effectively manage the partnership;
· Track, analyse and report on income and expenditure, and measure, manage and report on partnership performance against set KPIs;
· Produce engaging, inspiring and accurate reports and updates which are tailored to meet the needs and interests of the partnership;
· Create and maintain effective communication channels and processes that keep everyone informed, involved and engaged in the partnership both internally and externally;
· Develop effective working relationships with a range of cross functional teams and key internal and external stakeholders, including: Head of Relationship Fundraising, Director(s) of Fundraising and Housing, Head of Communications, Centrepoint Programme Leads.
· Oversee the Partnership Group, made up of senior internal stakeholders who oversee the governance of the partnership, as well as the Performance and Monitoring Group who support the programme, finance and reporting delivery for the partnership.
· Represent Centrepoint and the partnership at our own and third party events.
· Actively participate in all team meetings and support other team members.
· Potentially manage other corporate partnership accounts as required.
· Work from partner office (an hour by train from London) at least twice a month.
In return, you will receive a competitive salary, excellent training and development opportunities, and a host of staff benefits including:
· 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
· Healthcare cash plan
· Private Medical insurance
· Income protection
· Employer pension contributions of 5%
· Access to Cycle 2 Work loan scheme
· An interest-free travel loan
Applications will be reviewed regularly, and so we encourage applicants not to wait until the closing date to apply.
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Centrepoint is the UK’s leading charity for homeless young people.
Supporting over 10,900 16-25 year olds ...
Read moreThe client requests no contact from agencies or media sales.
We're seeking a passionate, innovative, and experienced leader to oversee the Tenancy Support Team (TST) North, a vital service providing housing-related support to people living in accommodation across North London.
About the role
As the Head of Service for TST North, you'll be at the forefront of driving positive change and ensuring the smooth operation of SHP’s largest Tenancy Support Service. With a focus on both day-to-day operations and strategic initiatives, you'll play a pivotal role in overseeing specialised projects and ensuring the delivery of high-quality personalised support housing-related and Move-On support.
The Head of Service for TST (North) is responsible for overseeing the day-to-day operations of the Tenancy Support Team (North) and bespoke projects that support the delivery of the main service. TST North comprises two distinct services funded via the Greater London Authority (GLA) – TST North (main contract), which offers tenancy and Move-on support to 1200 clients housed through the Clearing House Scheme, and TST North PRS which supports 200 clients housed in Private Rented Sector Accommodation.
The Head of TST will hold overall responsibility for motivating and managing the 50+ staff team, ensuring exceptional service delivery, targets are achieved, and clients receive the best possible support to enable them to sustain their tenancies. The Head of TST is required to demonstrate strong commercial awareness, be able to use KPI and outcome data to influence service delivery.
The post holder is required to be agile and dynamic in their approach to engaging and managing the multiple stakeholder relationships across all North London Boroughs, including the development and management of relationships with Private Rented Sector landlords and agents to ensure that Move-on targets are achieved. There is a strong focus on the development of processes, policies, and procedures that promote the key ambitions of the service and respond to changes in service delivery, either due to shifting funding priorities or the launch of new bespoke projects.
About you
- Experience in leading large and dispersed teams in either supported housing, advice, homelessness, or other relevant environment.
- Ability to manage multiple service priorities and commissioner/external stakeholders' demands and to remain motivated in a demanding and target-driven role.
- Experience in producing, analysing, and interpreting complex reports and statistics for use in service monitoring or planning.
- A strong understanding of the techniques aims and objectives of working with street homeless people, including those facing multiple disadvantages.
- An enthusiasm and well-developed skill for placing service users at the heart of service delivery and developing services based on their experience.
- Experience of financial planning for service delivery; budgetary responsibility and control. Wide-ranging knowledge of housing pathways and Move-on routes for people moving from housing with support to independence (hostels, Private Rented Sector, and social housing).
Closing Date: Thursday 28th March 2024 at midnight
Interview Date: Friday 5th April 2024
This post will require an Enhanced DBS check to be processed for the successful applicant. (Include if post requires a DBS.)
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
We love what we do and we're passionate about making a difference to the lives of the people we work with.
Single Homeless Projec...
Read moreThe client requests no contact from agencies or media sales.
This is an exciting time to join Stoll in this new role in the Fundraising and Communications Team.
The role is full time and offered as hybrid working. It will support community fundraising activities including challenge and sponsored events, organising volunteer fundraising activities and working with local communities to raise funds for Stoll. The role also supports our communications functions at the organisation.
As part of the role you will;
- Be responsible for achieving agreed fundraising targets and the activity needed to achieve them.
- Be responsible for the cultivation and effective stewardship of both existing and new individual supporters, clubs and organisations.
- Work closely with the fundraising and communications on marketing collateral and using diverse forms of media to promote existing and new fundraising activity to maximise participation in community fundraising events.
- Ensure that all communications and marketing material aligns with brand standards
- Identify, research and develop new income generating opportunities within the community.
- Support and increase our partnerships with local businesses and organisations to involve them with all Community and Events fundraising opportunities and activities.
- Update the database with all income and other information.
This is a great opportunity for someone to learn more about working in a busy and exciting team. If you have knowledge of fundraising and communications and interested in supporting veterans with housing and support services, we want to hear from you.
Closing date for applications: Friday 29th March 2024
Interviews: W/C 08/04/2024
Stoll provides affordable, high-quality housing and support services to over 600 people each year, enabling vulnerable and disabled V...
Read moreAbout the role
Crisis Skylight Newcastle has been established in the city since 2007, delivering trauma informed services to our members, all underpinned by our commitment to Psychologically Informed Environments and supported by Clinical Psychologists.
We are a dynamic, innovative, and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. We are about to embark on an ambitious, new 10-year Strategy, which will see our services evolve to become hubs, delivering best in class services alongside partners, increasing our influence to see systemic change to end homelessness for the people and places we work.
The Director of Crisis Skylight Newcastle will be responsible for leading and developing strategic partnerships across the Northeast of England. This is an exciting opportunity to develop and lead the service into our new 10-year strategy, influencing key local and national political, community and business leaders, partners, and providers to drive forward our strategic priorities all with the aim of ending homelessness. You will play a key role as a decision marker on the Client Services Senior Leadership Team, along with your counterparts from across the different regions of the UK.
About you
We are looking for an experienced, innovative, values driven senior leader from the homelessness, health, safeguarding or associated sectors. You will have experience of building relationships with senior leaders to develop strategic partnerships with the aim of achieving strategic objectives. You will have the motivation, commitment, and vision, able to influence a range of audiences and able to articulate a compelling case for change to key decision makers across the Northeast of England. You will be a leader in your field, with experience of operational delivery, ensuring high quality and safe services to vulnerable adults, with the ability to provide clear leadership to your team.
If this is you, we would love to hear from you.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave which increases with service to 31 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 24 March 2024 (23:59)
Interviews will take place Friday 5 April at Crisis Skylight Newcastle, City House, City Road, NE1 2AF
Crisis is the national charity for homeless people.
All of us need a decent home – to be healthy and to thrive...
Read moreCampbell Tickell are proud to be recruiting a Group Finance & Resources Director for DePaul International.
Who are we?
Depaul International (DPI) oversees the Depaul Group, a group of charities that work across the world with a mission to stop homelessness and change the lives of those affected by it.
What’s the role about?
This is a great opportunity to join us as the new Group Finance and Resources Director. As the Depaul Group continues to experience significant growth and increases its impact, you’ll lead the effective financial and governance support provided by DPI to its subsidiaries. You’ll be the leading interface between the Senior Leadership Team and the Board of Trustees and other corporate bodies and subsidiaries.
You’ll provide financial advice to the Group CEO, Board and other senior management colleagues, including modelling best practice in financial management, overseeing the financial management in the subsidiaries, setting financial standards for the group and providing support to enable the subsidiaries to meet those standards. You’ll also be leading and supporting the development of a new governance structure for the Group.
What will ideally support your success?
You’ll be a CCAB qualified accountant with experience of strategic financial leadership and management experience and the ability to solve complex problems. In addition, you’ll have experience of working with and advising a diverse range of boards and external stakeholders. It’s important that you also have experience of current financial reporting requirements and financial management practices, including consolidated financial reporting. Strong IT skills as well as an appreciation and understanding of key HR and ICT challenges in the charity sector are desirable. We’re looking for someone possibly, but not exclusively, working in homelessness and/or international development who shows personal integrity in all they do and have a commitment and respect for our aims, objectives and values.
Closing date: Friday 12th April 2024 at 12 noon BST.
For a confidential discussion, please contact Bill Barkworth at Campbell Tickell whose details can be found when you click 'Apply Via Website'
The client requests no contact from agencies or media sales.
About the role:
Care Ashore are seeking their next Chief Executive Officer to lead the charity into an exciting phase of growth and beyond.
The Chief Executive role will enable and lead their team to ensure the charity delivers an excellent supported housing and welfare service to current and future beneficiaries, in line with its values, vision, mission and strategy.
The role will also have oversight of the effective management and development of our 250+ acre Estate, maximising the many and varied commercial opportunities presented by the Estate to support the charity’s work.
The Chief Executive is responsible for the overall management of the charity, supported by the wider staff team and working with the Board of Trustees to help them meet their responsibilities for the effective governance of the charity.
About you:
As a business leader, with a heart for the delivering impact and value to Care Ashore’s beneficiaries, you’ll bring an entrepreneurial mindset that will enable you to develop the vision and spot both the strategic opportunities to support the future of the organisation, as well as any key operational needs across the physical estate.
Ideally you will have gained your leadership skills in a sector that has cross over with the work that Care Ashore delivers such as care or estate management, however, it’s not essential. Alternatively, you may be wishing to take your track record of successful business experience and make the move into the charity sector, transferring your skills to enable Care Ashore to deliver even greater impact for it’s current and future beneficiaries.
You will be an empathetic leader, with the ability to connect with people from a range of different backgrounds and circumstances as well as the Care Ashore estate itself.
Whilst as the CEO you will have overall oversight of the charity and strategic direction, you will also have the opportunity to build a team of experts around you to help deliver its charitable objectives.
What we can offer you:
Salary: Circa £75,000-£85,000 per annum, negotiable dependant on experience.
Location: Working within the beautiful Springbok Estate in Surrey. Due to the need to be connected to the people and the estate as a key part of this role, you would be required to spend most or all of your working week on site. There is potential to work a day a week from home as needed.
Hours of work: You will be contracted hours are 37.5 hours per week, with time off in lieu for any extended working wok that may be needed as part of fulfilling the duties for this role.
Pension: Care Ashore will provide a pension contribution of 3% of salary; the employee will contribute a minimum of 5% of salary.
Holiday: 28 days annual leave plus Bank Holidays.
The appointment will be subject to a satisfactory DBS (Disclosure and Barring Service) check at enhanced level.
About Care Ashore
Care Ashore works to enhance the wellbeing and quality of life of those from the seafaring community who require our support.
Care Ashore provides a safe, supportive, accessible, homely, and stimulating community for seafarers and their dependants – for holidays, for respite, or as their short, medium or long-term home when they are in need. They provide accommodation and support for Merchant Seafarers and for former members of the Royal Navy, the Fleet Air Arm and others with a maritime link.
Alongside the charity operations, Care Ashore has a trading subsidiary generating essential income. The commercial element includes, industrial units, a glamping and caravan site, private rented sector accommodation and presents many other opportunities.
For more details and how to apply for the role, please click the apply button, where you can download our candidate application pack, which is available from our recruitment consultant’s website.
The closing date for applications is 9am on Friday 5 April 2024.
No agencies please.
The client requests no contact from agencies or media sales.
This is an incredible opportunity for a talented fundraising professional with excellent relationship building skills and fundraising experience to join our organisation.
In this rewarding role, you'll be instrumental in expanding our reach and furthering our mission to champion female empowerment and equality for women in London.
If you want to make a positive difference working alongside our passionate team, we want to hear from you.
The Role
As the Head of Fundraising, you will oversee the development and delivery of our fundraising strategy.
You’ll lead on securing new funding opportunities, including expanding our corporate and individual donors, and will deliver fundraising initiatives and events , while building positive relationships with existing and potential community supporters to maximise our income.
Managing fundraising campaigns and donor contacts, you’ll oversee budgets and financial targets and undertake competitor analysis and research, raising funds from a range of income streams.
You will:
- Maintain a database of Grant Funded projects and fundraising activity
- Contribute to statutory funding bids
- Co-ordinate fundraising events
- Support PR and communications opportunities
About You
To be considered as our Head of Fundraising, you will need:
- Extensive experience in a fundraising role
- Expertise and experience in the application process for grants from Trusts, Foundations, The National Lottery and statutory sources
- Experience of building relationships with and stewarding key funders
- Experience of staff management
- An understanding of the principles of Trusts and Statutory fundraising
- Knowledge of the voluntary sector, including funding issues and opportunities
- Knowledge of grant giving bodies
- Strong relationship building skills
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office
Candidates interested in applying should attach a cover letter outlining how they meet the essential criteria specified in the person specification as well as how they think they meet Housing for Women’s EPIC values.
Housing for Women (HfW) is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated.
Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting afford...
Read moreUsing Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Renewal Programme is a thriving community development charity that relies heavily on volunteers for the successful delivery of our varied projects. With over 100 active volunteers per year, we are looking for an experienced Volunteer Coordinator to fill a 12-month maternity cover role. This post is crucial to our mission, focusing on the development, growth, and delivery of our vital volunteer program. Your role will directly impact our community, enabling us to provide rewarding and high-quality experiences for our incredible volunteers and further our reach and positive change in Newham.
As a central figure in our varied community development work, you will lead on harnessing the power of volunteering. Your responsibilities will span across implementing effective volunteer management strategies, enhancing volunteer engagement and recognition, and fostering strong community partnerships.
You will be a dynamic individual with strong leadership and organisational skills, a passion for volunteering, and a proven track record in volunteer management. You will need to be self-motivated, capable of working both independently and as part of a team, and committed to our values of dignity, inclusion, collaboration, and empowerment.
Key Responsibilities Include:
Volunteer Program Development: Implementing strategies aligned with our goals, maintaining policies for effective management, and collaborating across departments to identify and fulfill volunteer needs.
Recruitment and Onboarding: Crafting clear volunteer roles, developing diverse recruitment strategies, and ensuring a robust onboarding process to integrate volunteers into their roles effectively.
Training and Development: Supporting training programs to equip volunteers with necessary skills, providing ongoing support, and collaborating with external organizations for additional training opportunities.
Engagement and Recognition: Developing strategies to boost volunteer motivation, organising events to foster a sense of belonging, and maintaining communication to keep volunteers informed and appreciated.
Data Management: Utilizing our database to track volunteer information and impact, ensuring data protection compliance, and generating reports to monitor program performance.
A bit about us...
For over 50 years, the Renewal Programme has been a cornerstone of the Newham community, supporting over 3,000 individuals annually. We champion those at risk and marginalised, including migrants, refugees, the homeless, and those facing barriers due to language or poverty. Our mission is stand alongside those who struggle, inspiring hope and offering opportunities for connection, growth and progress.
Why Join Us?
This role offers a unique opportunity to contribute significantly to our community, supporting a wide range of individuals and making a tangible difference in their lives. You'll join a dedicated team in a respected charity, gaining invaluable experience and playing a key role in driving our mission forward.
Application procedure
Please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have this position filled as soon as an appropriate candidate is identified. To apply please send a copy of your CV and a covering letter of no more than 2 pages.
Full details of the role are set out in the attached job description and person specification. Please note that an enhanced DBS check will be required.
We look forward to hearing from you!
Newham Community Renewal Programme welcomes applicants from all backgrounds and identities.
The Renewal Programme is a long-standing charity supporting people in Newham (east London) and we enable local people to achieve positive ...
Read moreHead of Home Ownership & Management Partnerships
Hemel Hempstead (Hybrid/Smart Working)
Salary £70,000 - £75,000 Per Annum Plus Benefits
Permanent, Full Time
37 hours per week (Monday – Friday, Flexibility Negotiable)
Thrive Homes is looking for an exceptional home ownership expert who can inspire and lead their Home Ownership Team to deliver top-notch service to customers. As the leader of this team, you will be responsible for ensuring that your colleagues are motivated and focused on delivering efficient, effective, and responsive services. Your focus on performance and colleague development will enable the team to exceed expectations and achieve success.
Additionally, you will proactively manage the partner relationships, ensuring compliance with contract terms where we manage for other organisations. This is an opportunity to make a real difference in the lives of customers and colleagues alike, and to contribute to the success of a company that values excellence and innovation.
Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from the office. This means that successful candidates have the freedom to work as little or as often as they like from Thrive's state-of-the-art offices.
Other Responsibilities:
· Be accountable and improve customer service for tenants, leaseholders and shared owners who live in flat blocks, ensure they are getting the right information.
· Proactively manage the relationship with managing agents and where we manage for others.
· To proactively manage Thrive Places, ensuring commercial delivery of our market rent portfolio and performance reporting for the board.
· Develop partnerships with key stakeholders and network to create new business opportunities.
· Be responsible to oversee consultation with customers about future major works and improvements plans to our buildings.
· To manage budgets and maximise our income, including service charge collection and develop reporting so that the business monitors delivery and recovers all appropriate cost.
· Ensure the information we collect; process and transfer are accurate and managed in a safe and secure way.
· Seek out opportunities to improve the environmental impact of what we do and how we do things.
· Improve and increase customer engagement in particular legislative requirements under building safety.
· To better manage our customers’ expectations by providing an open line of communication whilst being an advocate for our tenants, leaseholders, and shared owners.
· Support the production of Board and committee assurance and compliance reporting.
Requirements:
· Ability to demonstrate and lead a Customer First approach.
· Demonstratable experience applying relevant qualification within work experience and holding a formal CIH qualification at 5 level (or to be willing to work towards this) is important.
· Extensive experience in shared ownership and leasehold management, including an understanding of managing blocks in mixed tenure environment, market rent and rent to home buy.
· Strong experience of managing contracts for others, overseeing commercial contracts and developing partnership relationships
· Working knowledge of the legal aspects of leasehold, landlord and tenancy legislation, regulation and building safety.
· Experience of rent and service charge setting and collection with the ability to drive forward performance improvement.
Benefits:
Thrive’s Top 10!
· Annual Leave - 25 days per year increasing by length of service (up to 30 days)
· Buy or sell annual leave
· Generous family friendly provision
· Pension - Thrive Homes will pay double your contribution (up to 10%).
· Discretionary Bonus
· Life assurance - a payment of 3x your salary
· Health Cash Plan - facility to claim cashback for dental, optical and physiotherapy costs, alongside wellness services.
· Virtual GP Service (available 24/7)
· Wellbeing reward scheme (earn vouchers through a health app)
· A range of engagement activities aimed at building team morale, supporting both physical and mental health, and celebrating all things that make us different!
All roles at Thrive are subject to a basic DBS check.
Closing date: 22nd March 2024
Interviews will take place throughout the campaign, please apply as soon as possible.
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
About Thrive
Thrive Homes is an award-winning housing association with a strong track record and ambitious plans. Thrive exists to provide good quality affordable homes and services enabling the development of communities where people enjoy living. We manage over 5,000 properties and are continuing to build new homes each year.
Thrive’s Approach
Thrive is an exciting place to work. We challenge ourselves and others to deliver results and think differently. We share positive experiences and messages, with trust and respect at the core of every relationship. Our leaders adopt a coaching and mentoring approach - enabling and empowering others to deliver. We embrace change and encourage a strong focus on positive outcomes. We value agile working arrangements from our offices in Apsley, Hertfordshire and we pride ourselves on looking after our colleagues by offering progressive careers and a full range of modern benefits, as we continue to grow as an organisation and aim to attract the very best people.
Thrive homes are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. This commitment is at the core of our understanding the importance of different voices, experiences, perspectives and backgrounds. We actively encourage all applicants that are suitable for the role, from diverse career paths and backgrounds and from all sections of the community.
As committed members of Inclusive Employers and a Disability Confident Committed employer, we remain steadfast to a fair recruitment process. If you have any accessibility needs and require reasonable adjustment, please contact us.
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Read moreHousing Rights Manager
London NW1 1NA
Salary of £36,836 FTE (pro-rata £29,469 per annum, 0.8 FTE, expected to be worked over 4 days.)
28 hours a week, 0.8 FTE. 24 month contract subject to successful probation period, with possibility of extension subject to funding.
About CARIS Families
CARIS Families is a small, frontline charity that supports families who are homeless and living in overcrowded multi-occupant hostels in the London Boroughs of Hackney and Camden. Life in temporary accommodation hostels entrenches children and their parents in poverty and disadvantage. Families suffer from acute overcrowding, inadequate basic facilities and a permanent sense of unsafety. The nature of hostel life isolates people from their support networks, decimates their physical and mental health and becomes an adverse life experience in itself for families already suffering the trauma of having become homeless.
CARIS Families exists to provide early intervention to mitigate the worst effects of hostel life and homelessness for children and parents in our four target hostels. We do this by providing hands-on play, learning and social activities to help children meet their potential, improve families’ wellbeing and build their support network. We provide a holistic family support service that case-works with each family individually to reduce financial and other pressures on them as they wait for a permanent home. We also use our data and learned experiences about temporary accommodation to join campaigns for reform to temporary accommodation policy and practice, both locally and nationally.
We have just received funding to employ a dedicated Housing Rights Manager for the next two years. This is an exciting addition to our team, as it will be our first staff member dedicated to helping our homeless families with their housing case. The housing system is notoriously opaque: families tell us it can be a hopeless minefield to navigate independently and that they often can’t access meaningful help with it, resulting in years-long hostel stays. Our Housing Rights Manager will step into the gap and work with families on an individual basis to gain the information and support they need to progress their housing case and expedite their move-on into a suitable home.
About the role
Our Housing Rights Manager will be a key member of our Family Support Service. They will manage a weekly drop-in clinic from within the hostels where they will assess new housing cases and develop a support plan with families. They will manage a full housing caseload of housing support work, collaborating with relevant local groups, local authority partners and law centres to progress families’ housing cases. They will learn from the barriers families tell us they face, develop CARIS Families’ housing advice service in response and use these learnings to contribute to campaigns for reform to temporary accommodation practices and policies locally and nationally.
In their first year, the Housing Rights Manager will work in partnership with housing solicitors at Shelter to write a Housing Information and Rights handbook tailored to the processes of our target boroughs. The handbook will aim to demystify the temporary accommodation system in our two boroughs, explain residents’ legal rights and help them understand their options. It will form a key part of the support we can offer and allow us to reach many more families in hostels than our small staff team can individually case-work with.
This is an exciting opportunity to join a committed staff team of just 5, working in a person-centred and community-minded way to make a real difference to families on the frontline of inner-London’s housing crisis.
The Benefits
- Salary of £36,836 FTE (pro-rata £29,469 per annum, 0.8 FTE, expected to be worked over 4 days.)
- Flexible working can be negotiated around core frontline delivery hours
- 25 days’ annual leave, plus Christmas week closure and bank holidays (pro rata)
- 6% employer pension contribution
- Ongoing learning and development opportunities
- Being part of a dedicated, supportive and inclusive team
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who have lived experience of the impact of homelessness and/or temporary accommodation policy and practice.
Interested?
Please read the Job Description/Person Specification attached below in 'Application resources' before clicking the apply button and attaching your CV and covering letter, it will be sent directly to us.
Any applications submitted without a supporting statement will not be considered.
Please note that this post is subject to an enhanced vetting and barring check.
No agencies please.
You are required to submit a CV, covering your work experience and any gaps in employment, and a Supporting Statement. Your supporting statement should include your reasons for applying for the role, and responses to show how you meet each of the Job Description and Person Specification points outlined in the Job Description. Please provide specific examples to show your experience and/or suitability for each point and ensure you demonstrate how you prioritise diversity, and have an inclusive and open mindset, throughout your responses.
Any applications submitted without a supporting statement will not be considered.
Contract: Permanent, Full-Time
Salary: £60,00 - £70,00 per anum
Closing Date: 23.59 onTuesday 19th March 2024
Interviews will be held week commencing 1st April 2024.
Centrepoint is the UK's leading youth homelessness charity. We help vulnerable young people by working with them to ensure they have the support they need to move onto a Job and a Home.
At the very core of what we do are our 90 Support & Housing services across the country. We have 65 supported housing services as well as floating support, Housing First, outreach, resettlement services as much more, working closely with our national Health, Learning and Employment functions. We can’t be too bad as we won the Supported Housing Provider of the year at the UK Housing Awards in 2021! But we know we can do even better and we are on a journey to improve and meet the very high standards we have set ourselves through our HOMES improvement programme and Ofsted supported housing regulation.
This is a challenging role. We run over 60 different services across London in 15 different local authorities so there is a lot going on! But it is a deeply fulfilling role working alongside a deeply motivated team trying to continually improve and ensure the best offer and the best possible outcomes to the young people we support, including direct line management of the 6 Operations (or Area) Managers in London. The majority of the services are supported housing so you will have the ability to ensure excellent support, safeguarding and service delivery for vulnerable young people across different sites, as well as a consistently tight and well-administered housing practice in areas such as rent collection and void turnarounds. We also deliver Housing First, family mediation an floating support services. You will also need to work closely with our specialist services offering therapy, access to jobs and education and other specialist interventions.
We are seeking someone to lead a dynamic team to ensure we keep improving and maintain our standard that we offer the best portfolio of services to young people anywhere in the country– if not better! You will need a strong commitment to values and servant-hearted leadership, the ability to make a wide range of staff feel included in what’s going on and valued for their important contributions. You will need to be able to grow positive relationships with a wide range of internal and external stakeholders, especially Local Authority commissioners. You will also need to have the composure and experience to manage crises and the rare occasions when things go wrong. You will have the ability and bandwidth to be in control of over 60 services across London, maintaining good judgement in day-to-day decisions and effective application of systems such as quality assessments, performance monitoring, budgets, supervisions and more across the patch. You will also be an influential voice in the leadership of our services across the country.
We are looking for that special person to join our team and make our services for young people as good as they can possibly be.
We seek to challenge discrimination and are committed to fairness and equality within Centrepoint. We particularly welcome applications from anyone with direct experience of being homeless or using young people's services and from diverse backgrounds – mirroring the diversity which we celebrate amongst our staff and young people.
Centrepoint is the UK’s leading charity for homeless young people.
Supporting over 10,900 16-25 year olds ...
Read moreThe client requests no contact from agencies or media sales.
Chief Executive Officer
We have an exciting interim opportunity for a Chief Executive to oversee the management of the operations of a small homelessness charity in Worcester.
Position: Chief Executive Officer
Location: Worcester with some home-working
Salary: Circa £65k per annum pro rata
Contract: Permanent
Hours: Full time, 37 hours per week
About the role:
As Chief Executive Officer (CEO) you will be working for a Worcestershire based charity that supports the homeless and vulnerable, you will have responsibility for the management of the operations of the charity as well as setting their overall vision and strategy. The role involves pivotal decision making affecting the future of the charity and its employees.
The Chief Executive Officer is the main driver of the charity and through the Chair, is ultimately accountable to the Board. Within this role, the CEO will be expected to oversee all operations including service development, operational management, fund raising and marketing analysis.
About you:
We are seeking an inspirational and experienced leader with the skills and knowledge to manage this incredible charity, you will need to bring with you the following skills and experience:
- Experience in leading an organisation effectively, motivating teams and helping to improve staff performance
- Experience of working within a charity setting
- Previous experience of or working with vulnerable adults
- A commitment to the provision of high quality service for vulnerable people
- Strategic vision and an ability to adapt services as the needs of service users change
- Ability to work under pressure
- Knowledge of Office programmes and able to produce detailed written and oral reports including grant applications
- Experience of managing a budget
- Able to communicate to a variety of audiences appropriately
Although not essential, an understanding of legislative context around homeless in the UK would be beneficial for this role.
Other roles you may have experience of could include: CEO, Chief Exec, Chief Executive, Director, Head of, Senior Executive, Managing Director, MD, Manager, Board Member, Chair of the Board, Director of Operations, Operations Director etc.
Regional Manager - (London and South East)
Location: London and South East
Contract type: Permanent
Hours: 35
Salary: £51,750 per annum
Benefits: As well as a salary commensurate with our sector, we are proud of our family-friendly staff benefits. We offer 3 days paid leave in a rolling year to care for a sick child or grandchild, 3 days paid leave in a rolling year to care for a sick or elderly relative, an incremental holiday scheme, life cover, a healthcare cash plan, access to an open learning library and other learning & development opportunities, an enhanced contribution into our workplace pension and a generous maternity package. We particularly welcome applicants from those who are underrepresented, such as women in senior roles such as this, disabled people and people from Black and Minority Ethnic communities.
Here at the Big Issue Group we launched the Community Interest Company (CIC) to widen the support package we offer to our vendors and people in poverty. This is enabling us to provide not just sales support for our vendors selling the magazine but also outreach services such as wellbeing, financial, mental health and employment support.
The Regional Manager role will oversee the London and South East Frontline team in engaging with more people in poverty, developing local partnerships and providing support to our vendors.
You will be the strategic lead for the region, taking responsibility for performance against organisational KPI’s, service development, team leadership, development and motivation, vendor engagement and working with the Managing Director to ensure financial performance and that vendors, and others working with the CIC have access to the right support, opportunities and community services to move out of poverty.
You will have proven ability to think strategically both in the short and long term, leadership abilities, the ability to build and motivate high performing teams.
Whilst being based in our Finsbury Park Head Office the role will involve travel across the whole region.
For full details and further information about required skills and experience required please download the Job Description via the link below.
Salary and Benefits offered:
- Salary of £51,750 per annum.
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
- Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
Workplace details
This role is based at our Finsbury park head office but will require travel throughout the region.
Closing date - 20th March 2024 (23:59pm)
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
You may have experience in the following: Homelessness, Social Enterprise, Community Interest Company, etc.
REF-212376
Salary: £16,517 per annum pro-rated
Location: Edinburgh or Glasgow with Hybrid Working
Contract: Permanent
Hours: 22.5 (0.6 FTE) per week to be worked Wednesday – Friday
Closing date: Wednesday 20th March 2024 at 11:30pm
Interviews will be held on Wednesday 10th April 2024
Are you a logical thinker with a can-do approach, flexible outlook and proven experience of providing efficient administrative support to senior management teams? Then join Shelter as an Administrative Assistant – Executive Support and you could soon be playing a vital role at the heart of Shelter Scotland.
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Shelter Scotland is one of our many directorates here at Shelter and currently comprises of 2 main departments – Communications and Advocacy and Operations. Our Communications and Advocacy Teams work on all external communications as well as our campaigning and policy advocacy, while our Operations team delivers advice and advocacy for people in housing need, including our national Helpline, Community Teams and Law Service.
The Administrative Assistant - Executive Support will work closely with our Director and wider Directorate Leadership Team (DLT) which comprises the Director, the Assistant Director for Communications and Advocacy and 3 Heads of – Communications and Engagement; Services; Community. DLT meets monthly, ensuring oversight of all aspects of the development and delivery of Shelter Scotland’s plans. DLT are supported by Business Partners from HR, Finance and Learning & Organisational Development.
We’re now looking to welcome an Administrative Assistant who can provide support not only to the Directorate Leadership Team but to the Directorate as a whole as we move forward.
About the role
Working with, and reporting to, the EA to the Director, we’ll rely on you to provide excellent administrative and project support to our key project leads. You’ll also be responsible for supporting the effective communication and collaboration between the Director, DLT and the Directorate in order to help us achieve our strategic and operational objectives. On any given day you might be managing team members’ inboxes and calendars, organising travel, setting up meetings, taking minutes or helping to prepare reports/papers for board meetings. And when it comes to helping with the development and administration of our core systems, again, you’ll get to play your part. In short, you won’t be short of interest, challenge and variety.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
Already with some relevant experience, you’re great at using your own initiative to prioritise your workload according to the demands of the day, anticipating changes and responding professionally, adeptly and positively. You’re also used to providing a high standard of support across a range of activities and projects and adept at building effective and positive working relationships with senior leaders and key stakeholders alike. As well as having excellent communication, advocacy and Interpersonal skills, you’re well organised, great at planning and able to demonstrate discretion and commitment. What’s more, you enjoy working at pace and, while preferring to act autonomously, know how and when to ask for help - and are comfortable doing so. In terms of office IT skills, you’ll need good knowledge of Microsoft Office applications such as Teams, Word, Excel, PowerPoint, SharePoint and Skype.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement which addresses how you meet the points in the 'About You' section of this job description of no more than 350 words per point. Please provide specific examples following the STAR format to describe the Situation, Task, Action and Result. You are also required to address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Please note, applications without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.