Events Officer Jobs
We have an opportunity for a Customer Communications Specialist to join the Corporate Affairs Team on a 12 month fixed term basis, working 30 hours a week.
You'll be based from our Basingstoke office, although with offices in Bristol, Christchurch, Exeter and Newbury, we can be flexible on your base location.
The role will combine both home and office working to ensure a positive work/life balance.
The Role
You'll support the business in achieving its priorities through effective customer communications, advising on the right channels and messages to keep SNG's customers informed and engaged.
As a Customer Communications Specialist you'll create, develop, execute and project manage strategic and tactical communication plans. This will involve producing and delivering creative, engaging content and campaigns for our customers through multiple channels, including web, social media, email and SMS, direct mail and more.
It's an exciting time at SNG as we integrate our communications for former Sovereign and former Network Homes customers and establish a Community Foundation. You'll be part of supporting the transformation and change programme as we move forward together.
Other key responsibilities include:
- Working closely with key stakeholders, listening to and understanding their communication requirements and providing them with expert support.
- Working to align customer communications with external and internal communications, and with our strategy and values.
- Managing and measuring the effectiveness of our communications, including external benchmarking and best practice.
- Understanding the pressures and issues facing the social housing sector and keeping up to date with best practice in Communications and PR, particularly changes to communications innovation, legislation and codes of practice and sharing this insight with colleagues.
What we're looking for
This position would suit candidates who have previous Customer Communication experience, possibly in a housing association, local authority or similar non-profit organisation.
- Excellent written communication and interpersonal skills, including the ability to adapt your tone and write copy/create campaigns designed to generate a response or change in behaviour.
- Demonstrable experience of producing engaging customer content and campaigns.
- Experience of briefing and working with designers and creatives.
- A good understanding of MS Office packages, including Word, Excel and Publisher.
- Use of email marketing and social media management platforms and tools.
- Experience of working to deadlines and achieving targets through own work and the work of partners.
- Work well within a small team and on your own initiative.
- Be highly organised with a methodical approach.
You may need to travel between our offices and attend external events on occasion, so you'll need access to transport and be happy to travel.
What we can offer you
As a member of the Corporate Affairs Team, you will be part of a friendly, innovative and dynamic working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term - in individual homes, our customers and work with partners, to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
The client requests no contact from agencies or media sales.
Contract: Full Time, Permanent.
Salary: £58,00 - £69,00
Closing Date: 8th April 2024.
Interviews will be held w/c 15th April 2024.
Centrepoint, the UK’s leading youth homelessness charity, is looking for Head Of Relationship Fundraising to join our Fundraising Team based in London or Manchester.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
As the Head of Relationship Fundraising at Centrepoint, you will be a pivotal member of our Fundraising Leadership Team (FLT), spearheading the strategic direction and expansion of our high-value giving portfolio. Managing a dedicated team of 18 fundraisers, you will lead the charge in driving growth across Corporate Partnerships, Philanthropy, Trusts, Foundations, and Government Funding streams. With a focus on nurturing long-term relationships, you will oversee the delivery of £6.4 million in income for FY2024-2025.
What you will be doing
- Crafting and executing a dynamic Relationship Fundraising strategy, fostering collaborative efforts across teams to maximize the potential of high-value income streams.
- Taking ownership of the Corporate Partnerships strategy, guiding the team in cultivating robust new business pipelines and implementing structured account management processes to cultivate sustainable, long-term partnerships.
- Championing the growth of our Philanthropy function, providing strategic support to bolster prospect pipelines and ensure exceptional supporter experiences for our high net worth donors.
- Driving the Trusts and Foundations function forward by setting clear strategic directives to enhance our pipeline for substantial grants.
- Providing inspirational leadership to the Relationship Fundraising team, fostering a culture of motivation and empowerment to achieve ambitious fundraising goals.
- Actively participating in the Fundraising Leadership Team and collaborating effectively with key stakeholders across the organization, including the Senior Leadership Team, to ensure seamless integration and alignment of Relationship Fundraising initiatives with organizational objectives.
About you
We are seeking a dynamic individual with extensive experience and a proven track record in growing high-value income streams within the fundraising landscape. The ideal candidate will possess:
- Demonstrated expertise in at least two of the fundraising disciplines overseen by the Relationship Fundraising function, with a strong understanding of the principles and practices involved.
- A strategic mindset coupled with the ability to translate vision into actionable plans, driving measurable results and fostering sustainable income growth.
- Exceptional leadership and team management skills, with a knack for inspiring and motivating others to perform at their best.
- Excellent communication and interpersonal abilities, enabling effective collaboration with diverse stakeholders and teams.
- A commitment to Centrepoint's mission and values, with a passion for making a positive impact in the lives of young people experiencing homelessness.
If you are a proactive and visionary leader with a passion for driving social change, we invite you to join us in our mission to create a brighter future for vulnerable youth.
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a Head Of Relationship Fundraising click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Please note that within Settle's career structure and pay scale, this role is a Senior Officer position.
Settle is an award-winning charity that supports care-experienced young people as they move into their first home so they can confidently transition into independent living and thrive.
Benefits
- Scope to take real ownership in a fast-growing charity
- Flexible working arrangements
- Strong commitment to professional development with a dedicated training budget
- Annual performance and pay progression reviews
- Up to 5% pension contribution
- 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
- Cycle to work scheme
- Employee Assistance Programme offering free therapy
- Work phone and laptop
- A supportive and inclusive culture with regular team social events
This is an exciting time to join Settle as we look to invest in and grow our fundraising and development capabilities. As Senior Fundraising Officer, you’ll be working to generate income which will enable Settle to expand its provision, reach its strategic goals and, ultimately, make a real difference to the amazing young people we serve.
You’ll work closely with our senior leadership and support team to help deliver our fundraising strategy. Reporting directly to our Head of Fundraising, you’ll lead on writing grant applications, reporting to funders and managing our prospects pipeline and you’ll support the running of fundraising campaigns and events too. Because this role will have a strong focus on securing trust and foundation income, we are looking for an experienced grant-writer with a track record of writing successful grant applications and securing 5-figure sums, but we’d welcome experience of other types of fundraising too.
In joining Settle, you’ll be joining a fast growing and truly impactful organisation with lots of opportunity for progression and development within our friendly team. We are proud to have been voted one of Escape the City’s Top 100 companies to ‘escape’ to in 2021.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're looking for a temporary Revenue & Income Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the Resident Services team, the Revenue Officer will play a critical role to help deliver an effective and high performing rent collection and recovery service in accordance with legislation, the organisation’s policies, set performance targets and customer satisfaction requirements.
In collaboration with the RSM and RI Team Leader and Finance Team to ensure that Your Place are compliant with all regulations and using robust policy and procedures. Support with the set up of the new Pyramid system and ensuring the right systems are in place to effectively manage the Revenue and Income stream and arrears of the organisation.
Maximising the organisation’s Revenue and Income by liaising with both internal and external partners including the Resident Services, Keyworkers, HB, DWP and directly with residents., and effectively managing the arrears.
This role will also manage the impact of welfare reform provisions, ensuring an effective advice and support service to residents to manage risk on revenue and income levels.
Contract: Temporary Contract (until September 2024)
Hours: Monday - Friday 37.5 hours
Location: Canning Town, London
Other responsibilities include
- Investigating and support clients with Housing Benefit Appeals
- To support our project to transfer all accounts from Inform to Pyramid
- Investigate and support to manage Overpayment Claims from Housing Benefit
- Ensure rent accounts are up to date and correct. Checking HB entitlements against PC rates and requesting adjustments accordingly.
- Chasing ex resident arrears
- To manage resident rent and accommodation charge accounts and other former resident debts, on a regular basis identifying trends and patterns on individual accounts and then liaise with Support Workers or residents to rectify income issues and address arrears in line with policies and procedures
- To contribute towards the continuous improvement of performance in line with the organisation’s service plan targets
- To work collaboratively and closely with the Finance officer and Revenue and Income Team Leader to ensure all rent accounts tally.
About you
- Demonstrable experience of working in a supported housing environment in a similar or related role for at least 5 years
- GSCE (or equivalent) in English and Maths
- Experience of working with software applications including Microsoft office and bespoke IT Systems.
- Strong organisational skills, with the ability to meet deadlines and priorities workloads.
- Able to take ownership and deliver excellent customer service in a professional and confident manner
- Demonstrate a positive, flexible approach to team working.
- Ability to communicate with residents and colleagues effectively.
- Ability to provide customer focused and responsive services.
- Willingness to work flexible hours to meet the needs of the service
- Patient and pro-active
- Commitment to the Your Place values including diversity and inclusion
- Housing or a related qualification - desirable but not essential
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check and a right to work in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We're excited to announce that we have a new opportunity for an experienced Fundraising Officer to join our small and dynamic Fundraising team. This post offers an excellent opportunity for someone wishing to apply their fundraising skills and knowledge, to transform the accessibility of personalised support and secure housing in Oxfordshire for people facing disadvantage, marginalisation, isolation and homelessness in our local community today.
This role has oversight of the community, events and individual giving programmes, and the right candidate will have a proven track record of fundraising, achieving high standards and growing fundraising income.
You will have a significant impact on developing our community-based fundraising activities, creating and accessing exciting and meaningful opportunities to engage individuals, schools and organisations through both face-to-face and virtual means, prioritising donor retention, community building, and ensuring fundraisers are cultivated, stewarded and thanked.
If this exciting role in a growing and ambitious charity and social enterprise is the opportunity you have been looking for, please apply by sending a copy of your CV and a covering letter by midday Monday 15th April 2024, for the attention of Rachel Lane, Senior Fundraiser.
The client requests no contact from agencies or media sales.
Rugby foodbank's Engagement Officer will oversee the smooth running and operation of the foodbank, with concern for its operational efficiency and standards in accordance with The Trussell Trust franchise model. In partnership with the Service Delivery Manager, guide the development of the foodbank project, including its material resources, financial assets, reputation, partnerships and volunteer body. The Engagement Officer will have a key role in the delivery and development of Rugby foodbank and the growth of its services. They will be responsible for building relationships with key stakeholders including volunteers, food and financial donors, partner referral agencies plus community and business groups. The right candidate will be an effective communicator who will work hard to create a positive environment for volunteers, clients, agencies and donors maximising opportunities for engagement.
At Hope4 we believe that everyone has the right to have a place to call ‘home’, somewhere that is safe, secure and sustainable, and enough food even when in a crisis. We also believe that everyone should have the chance to realise their hopes and ambitions. In order to achieve these aims we run the Hope Centre and Rugby foodbank which is part of the Trussell Trust network of foodbanks. Hope4 is the overarching charity name overseeing all operations of the Hope Centre and Rugby Foodbank.
As a charity, our clients are at the heart of what we do. Although Rugby is a small market town, in 2023 we supported over 190 people at our Day Centre and provided over 7500 foodbank food parcels. Our staff and volunteers are crucial to making this happen. We currently employ 8 members of staff and have 80+ people regular volunteers.
The charity was founded by the churches across the town and continues to hold to Christian principles working to address poverty, primarily homelessness and food poverty in the Borough of Rugby. The churches, as the Revive network, support the work we do both with funding and providing many of our volunteers. Our staff and volunteers support these values and ethos irrespective of belief or background.
We are looking for someone who can work as a flexible team member and with the ability to share and balance duties according to the needs and opportunities of the organisation. You will be an outgoing self-starter who is confident working on their own initiative as well as part of a wider team. Your key skill will be the ability to work with all types so people from every kind of background because you will be engaging with volunteers, clients, trustees and external agencies such as churches, schools and businesses. It will be varied and is pivotal in ensuring the smooth and successful day-to-day running of the foodbank.
Main Responsibilities:
Stakeholder contact: this is a people orientated post
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To be responsible for quality customer service, dealing with all the communication requirements of the foodbank
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To be responsible for dealing sensitively, appropriately and confidentially with the range of complex and challenging issues presented by any of our stakeholders.
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To lead with recruitment, induction and support of volunteers as required
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To support and actively engage with varied stakeholders including faith groups, local businesses and statutory and non-statutory organisations
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To support and liaise with volunteer teams on a day-to-day basis
Service Delivery and Promotion:
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Support and actively promote services and maintain and develop positive relationships with stakeholders, to encourage continuity and to aid growth
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Be the point of contact and the face of Rugby foodbank for stakeholders
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Support and complete tasks in a timely and accurate fashion
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Further develop signposting resource and engage with external agencies to form partnerships for sign posting opportunities
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Work with our Financial Inclusion Support Worker regarding client income maximisation
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Work with our social medica content lead to support promotional activity
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Assist in the organisation of annual events such as open days, AGM, cultural celebrations such as Harvest Festival and Christmas and supermarket collection days and volunteer thank you events
General Duties:
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To work well as part of a staff team
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To deal with the day-to-day administration of Rugby foodbank via phone, email, in person, with all stakeholders,
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To organise and oversee volunteer rotas; deliver new agency induction training; organise food collections at Harvest, Christmas and adhoc at supermarkets; deliver talks about the foodbank to churches and other community groups and businesses
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To attend Trussell Trust conferences and training days
To work as part of a team to support the overall delivery of Hope4’s activities:
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Build positive relationships with Hope4’s stakeholders including staff, trustees and volunteers
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Undertake any other reasonable requests by management, consistent with the nature of the service
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Ensure that all work is delivered in line with contractual obligations and in accordance with best practice of Hope4
General:
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All information and data to be maintained in accordance with Hope4 policies and procedures, and within GDPR principles
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Undertake identified training within specified timelines and maintain current operational knowledge where required, such as safeguarding
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To be an active and effective team member including both those at Rugby Foodbank, the Hope Centre and those organisations supporting our work eg referral agencies, food and financial donors
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To work some hours, where needed, outside of normal office hours (including evenings and weekends)
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Participate in supervision and annual appraisal, and identify your own job-related development and training needs
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Safeguarding – an awareness of Safeguarding for children and adults and/or a willingness to undertake training
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To be an ambassador for Hope 4 within the wider community
The client requests no contact from agencies or media sales.
Prospectus is excited to be working with the St Giles Trust as they recruit a Senior Fundraising Officer. St Giles is a Charity helping people facing severe disadvantage to find jobs, homes and the right support they need. They help them to become positive contributors to local communities and wider society and they passionately believe everybody is capable of changing their lives.
St Giles are reviewing applications and interviewing on a rolling basis so please do apply now and we will be in touch!
This is a full-time, permanent position with a salary of £32,500 – £39,000 per annum. The postholder is expected to work 1-2 days a week at the St Giles Trust office and the rest from home.
The Senior Fundraising Officer will develop & design excellent, high-quality applications, presentations, and pitches to secure multiyear unrestricted gifts from key supporters including Trusts, Foundations & Major Donors that support St Giles values & ethos. You will work with the Fundraising & Communications team to identify, plan and deliver local and national fundraising appeals and maintain, promote, and diversify a small portfolio of challenge events our supporters can take part in.
They are looking for someone with demonstrable experience of working in a charity fundraising environment. The ideal candidate will have a proven track record of winning and/or managing a portfolio of grants, or relevant experience/transferable skills.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
We are seeking a confident, detail driven professional to help us drive growth and reputation initially in the Southeast of our catchment area. They will play a crucial role in lead generation, stakeholder management and building awareness of ZHC and the work we do. This is wide reaching, also encompassing tenant engagement, and other marketing and engagement activities such as eMarketing, copywriting, and the administration where appropriate of those activities into our CRM.
Key Responsibilities
Working with the Marketing, Engagement and Development Manager and wider Engagement team, on the delivery of both the Marketing and Engagement Strategy and Tenant Engagement Strategy by engaging in the following key activities:
- Lead generation - to work collaboratively with all departments to ensure smooth delivery and compliance within a lead generation capacity, looking for property and new estate agent partners taking care to keep good records
- Relationship building - build and maintain strong and lasting relationships within key stakeholder groups to create long-term support and future growth for the charity
- Copywriting - craft engaging copy for a variety of platforms (including blog posts, web copy, newsletters, intranet news updates, charity magazine) and tailored to a variety of stakeholders
- Email marketing - creation and management of email newsletters and campaigns to a range of key audiences
- Event management - assist in the delivery of our calendar of feedback events
- Website management - ensure our website supports the marketing and engagement strategy, collect and analyse data using Google Analytics
- SEO - undertake keyword research, write SEO optimised content, manage Google Ad campaigns
- Charity volunteers - utilise, support and grow our existing volunteer base
- Feedback - manage channels of communication with different stakeholders
- Reporting - provide reports on Marketing & Engagement activities to the MEDM and other parties as required
- CRM - assist the MEDM and liaise with the Digital Support to ensure that accurate and up to date records are maintained and accessible, via an electronic CRM with confidentiality protected according to GDPR
- Respond to enquiries from the public, volunteers, fundraisers etc (by phone, mail, email, social media and in person) including requests for information and material etc.
- Assist in the devising and implementing of new engagement ideas and opportunities
- Any other duties and responsibilities which may be assigned as required
Person specification, key skills and experience
Essential:
- Excellent communication and relationship building skills
- Confident phone manner
- Experience of working in Marketing
- Strong organisational and time management skills to deliver multiple projects to deadline and budget
- Ability to craft engaging copy across a variety of platforms
- Strong computer skills
- High attention to detail
- Ability to work independently and as a key team player
- Strong sense of initiative and personal drive to achieve
- Ability to communicate to a wide range of stakeholders
Desired:
- You will have an affinity with our cause and share Zetetick’s Bedrock values of belonging, empathy, determination, respect, openness, care and kindness
- Previous experience of dealing with landlords, estate agents and property developers
- Experience in Wordpress, Mailchimp and CRM management
If you think you’d be great for the role but feel you don’t meet all the requirements, please still apply. We believe in equal opportunities and know that smart people learn fast, so would love to hear from you.
Benefits
- Flexible working - Zetetick fully supports a hybrid working environment
- Professional development - e-learning and professional development opportunities to broaden professional knowledge
- Employee Assistance Programme - this scheme gives all staff access to 24/7 mental health and wellbeing support
- Pension Contribution - Company Contribution NEST Scheme at 7%
- Holiday - 25 days (pro rata) plus pro rata allowance for bank holidays
How to apply
Please submit a CV and cover letter including your experience, skills and motivation to work for Zetetick Housing. Please note that applications without a cover letter will not be considered.
We look forward to hearing from you!
Please submit a CV and cover letter including your experience, skills and motivation to work for Zetetick Housing. Please note that applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title: Resident/Student Welfare Officer
Where: Mattersey Hall
Hours: Full time (40 hours per week, 30 minute unpaid lunch break)
Wage: £24,082.50 per annum
Holidays: 23 days plus 8 public holidays pro rata
Contract: Permanent
Start Date: ASAP
About
The post-holder will provide effective professional guidance, advice, signposting and sensitive support to residents who are experiencing welfare difficulties of a non-academic nature affecting their ability to learn and maintain a health daily lifestyle.
The role will support individual residents, working in partnership with other departments and colleagues to establish reasonable and effective methods of support or adjustments for residents in situations of difficulty or with challenging circumstances.
Working alongside other department managers, the Resident Welfare Officer will signpost and recommend both internal and external specialist services and treatment providers where necessary. Where appropriate, the Resident Welfare Officer will work directly with residents to limit the impact a problem could have on a residents wellbeing, undertaking individual case work. This role does not directly itself provide specialist practitioner support or clinically qualified treatment.
Key Responsibilities
- Provide guidance, advice, support and signposting to residents, responding to and independently resolving a range of welfare queries and issues, within agreed boundaries.
- Provide a non-judgemental, effective and respected service to residents, some of whom may be experiencing challenging situations and require specific advice and support.
- Assess the complexity and risk involved in individual resident cases, referring to the COO or other department managers.
- Provide appropriate short-term support in the event of a resident reporting a serious welfare incident, violence, a hate crime and/or risk of radicalisation.
- Develop and maintain effective working relationships with key contacts across other professional services, as well as external bodies, support groups and professional services, to support own work, including individual resident casework and organised activities
- Monitor Chapel and classroom attendance and where necessary identify and address areas of concern. Oversee the pastoral care, delivered by Mattersey staff, and make any necessary responses to identified areas of concern.
- Promote support services to Mattersey Hall staff to raise awareness of potentially vulnerable residents and encourage and support staff in referral techniques.Collaborate with colleagues to solve problems outside own area, such as developing solutions to welfare related issues that extend across other Green Pastures partnerships.
- Ensue that accurate records, letters and documentation for individual resident are kept.onitor relevant information data and liaise with academic and professional services colleagues to proactively identify and engage those students who appear to be at risk of disengaging with and/or failing in their activities at Mattersey Hall.
- Contribute to proposed changes in procedures, plans, priorities and office systems to improve operational efficiency and quality of the Residents Welfare.
- Work with colleagues to develop, improve and manage processes that identify and support vulnerable students.
Further Information
This role forms part of the front Mattersey team who are delivering training, education and support to a vulnerable client group. You will also have -
- Demonstrable experience of working in a similar based role
- Experience of working with vulnerable and diverse client groups
- Exposure and experience of dealing with drug misuse, homelessness, mental health, ex offenders, trafficking etc.
- To communicate effectively with colleagues and clients.
- Ability to work under own initiative as well as successfully as part of a team
- You will be supportive, trustworthy, a good listener, approachable and empathetic to others by nature as well as being patient, open, able to think on your feet with a strong desire to help others
Green Pastures is a Christian organisation and as such we conduct ourselves with a Christian ethos and values.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
This is an exciting time to join the team as we embark on the delivery of our new organisational strategy to end homelessness. You will directly contribute to this by supporting policy change, helping to improve practice, and by supporting other organisations to end homelessness too.
Contract: 9-month Fixed Term Contract, Maternity Cover
Location: To be based in any of the Crisis Skylights in Edinburgh, Newcastle, Liverpool, Birmingham, Oxford, South Wales, Central London, Croydon, or Brent, but with home working as an option in line with Crisis’ Hybrid Working Policy
About the role
As Crisis looks forward to the next decade, we have a clear vision of how homelessness can be ended in the UK. This will be achieved by securing the policy changes that will solve homelessness, by delivering services that end homelessness for people and places, and by building a community of people across Britain who are helping to end homelessness.
As Senior Best Practice Officer, you will support each of these areas. You will work alongside Crisis’ policy, communications, and campaigns teams in England, Scotland, and Wales, to further Crisis’ policy objectives and ambition through knowledge and practice examples.
You will support the development of Crisis’s own services across Skylight Centres informed by best practice identified internally and externally. This will include leading a Community of Practice within Crisis.
You will support communities across Britain that are helping to end homelessness, by building relationships with external organisations and supporting the development of tools and resources to enable them to end homelessness. For example, you will be directly involved in exciting projects like developing a Built for Zero approach in defined areas and supporting our charity partner Lloyds Banking Group to develop their approaches to ending homelessness too.
About you
To be successful in this role you will have great networking skills and be good at making relationships across different sectors.
You’ll understand how local authorities and wider public bodies work and be able to build connections and rapport with individuals working there.
You’ll understand housing and homelessness systems and the current legal frameworks that underpin them across the UK. You’ll know how services can be designed to make sure that those who need help can get it and how to listen to the voices of those who use it.
You’ll be passionate about change and seeing homelessness ended, with a drive and energy to shape the role to do this.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 7 April 2024 (at 23:59)
Interviews will be held W/C 15 April 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION & DUTIES
As a Corporate Fundraiser you be for planning, managing, implementing, and delivering the Corporate Income Generation Target. You will play a key and critical part in the Income Generation Team collaborating with the CCO and Head of Events, working with businesses who have already chosen to support Happy Days, whilst also generating support from new businesses. You will be passionate about the provision of care to the homeless and those in often severe crisis in our region. You will have an ability to inspire, motivate and empower those around you. We envisage the role will generate in excess of £150,000 per annum.
· BUSINESS LEAD PLANNING - Undertake a thorough review of existing business donors to date, identify gaps and priorities with the aim of developing a robust plan to deliver the targets.
· CORPORATE INCOME GENERATION - Generate £150,000+ per annum in funding. Build upon and maintain existing relationships with business supporters through company donations, entry into the Foundation Club, Sponsorship opportunities, employee fundraising and volunteering.
· INCOME STREAMS – Responsible for maintaining and developing the Foundation Club to a minimum of 100 members, selling sponsorship opportunities across events and assets.
· BUSINESSES - Research, identify and recruit new business, supporters, develop effective donor stewardship plans, ensuring all donations are thanked, valued, and fed back to.
· REPORTING – Produce weekly activity reports and monthly progress against the target plan for review by the CCO/CEO and Board of Trustees
· NETWORKING - Source innovative methods of engagement and fundraising to unlock support and reach new audiences.
· CORPORATE MARKETING - Write and produce compelling and persuasive proposals and pitches for to deliver to businesses cover the range of income areas.
· STEWARDSHIP - Build long term relationships with prospective and current supporters; Ensure stewardship plans for supporters (corporate, major donor, statutory) are implemented and develop strategies for new supporters that come on board
· GROWTH STRATEGY - To support the Income Generation Strategy for 23-26 to achieve the Charity growth plan and to transform the unrestricted funds to 80/20 % split.
- CORPORATE GIVERS – Build strong local networks and engage corporate givers to join our Foundation Club. Hold accountability for achieving the foundation club target.
- GENEROUS GIVERS – Accountability for income generation through Generous Givers. Developing strong relationships and build supporters of our work.
- BRAND VALUES – Represent the charity at external events in line with the charity values and brand guidelines.
- ADMINISTRATION – Completion of weekly contact report demonstrating income achieved, leads followed and contact with regular givers. Be able to complete and carry out administration duties relevant to the post to ensure that you can carry out your role appropriately and effectively.
- BUILD ENGAGEMENT - Source content from our bloggers and social media communities to help build engaging content for both the website and social media to feed in to our marketing lead.
- FUNDRAISING BEST PRACTICE - Ensure that all fundraising complies with all relevant codes and charity/fundraising laws, including the Code of Fundraising Practice, GDPR and industry best standards.
· SAFEGUARDING - Take responsibility for Safeguarding of employees, volunteers, and residents at events in line with the Safeguarding Policy and Procedures. Produce and act on relevant risk assessments for each event to Safeguard our people and manage risk.
Please note this is not a full and exhaustive list of duties and the post holder will be required to undertake additional tasks to conduct this role appropriately and effectively.
As travel will be necessary as part of this role it is essential you will have your own vehicle, hold a full, clean driving licence and be insured for work purposes.
You will be required to undergo a DBS check, please note that a conviction may not exclude candidates from appointment but will be considered as part of the recruitment process.
Your will be required to undertake Safeguarding Level 3 training within one week of commencing the role.
The client requests no contact from agencies or media sales.
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Corporate Partnerships Manager to join our Relationship Fundraising Department for a 3 year fixed term contract. The role sits within an 11 person Corporate Fundraising team, which has an overall target of £3.5m.
It is a truly exciting time to be joining Centrepoint, as we work towards our vision to end youth homelessness by 2037. Partnerships and support from our corporate partners are a key part of making this vision a reality.
The Partnerships Manager will primarily be responsible for managing a new and exciting multi-year strategic partnership. This new partnership will be the largest multi-year partnership in Centrepoint’s corporate portfolio and will be transformational for Centrepoint and the young people we work with.
Working between our offices as well as our corporate partner’s office (an hour from London by train), to fully integrate yourself with the organisation, you will be the account manager and main point of contact leading on the successful delivery of all aspects of the partnership. This will include building upon existing plans and relationships and implementing new strategies to achieve targets and objectives for the partnership.
You will be an ambitious and driven account manager with extensive experience at a 6 figure plus level high profile strategic partnerships. Experience managing complex partnerships, ideally with a marketing or consumer-facing element, is beneficial. You will be comfortable developing and delivering partnership strategies and objectives, and working in a target driven environment. You will be an excellent communicator and networker, with the ability to form strong relationships externally and internally, including engaging with a range of stakeholders at senior management level.
In particular, the post holder will:
· Lead on the successful delivery of this partnership in line with the agreed objectives by providing first class account management and strategic planning;
· Produce annual plans, budgets and KPIs to effectively manage the partnership;
· Track, analyse and report on income and expenditure, and measure, manage and report on partnership performance against set KPIs;
· Produce engaging, inspiring and accurate reports and updates which are tailored to meet the needs and interests of the partnership;
· Create and maintain effective communication channels and processes that keep everyone informed, involved and engaged in the partnership both internally and externally;
· Develop effective working relationships with a range of cross functional teams and key internal and external stakeholders, including: Head of Relationship Fundraising, Director(s) of Fundraising and Housing, Head of Communications, Centrepoint Programme Leads.
· Oversee the Partnership Group, made up of senior internal stakeholders who oversee the governance of the partnership, as well as the Performance and Monitoring Group who support the programme, finance and reporting delivery for the partnership.
· Represent Centrepoint and the partnership at our own and third party events.
· Actively participate in all team meetings and support other team members.
· Potentially manage other corporate partnership accounts as required.
· Work from partner office (an hour by train from London) at least twice a month.
In return, you will receive a competitive salary, excellent training and development opportunities, and a host of staff benefits including:
· 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
· Healthcare cash plan
· Private Medical insurance
· Income protection
· Employer pension contributions of 5%
· Access to Cycle 2 Work loan scheme
· An interest-free travel loan
Applications will be reviewed regularly, and so we encourage applicants not to wait until the closing date to apply.
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
The client requests no contact from agencies or media sales.
We are looking for an individual passionate about making a difference to local communities and housing to join our hard-working team. As our Rural Housing Enabler, they will be working in partnership with local communities and Local Authorities to achieve affordable rural housing across rural Bedfordshire. They will also engage with communities, housing organisations, Parish Councils, Local Authorities, landowners, developers, agents, planners, other partners and community leaders to bring forward sites and solutions to meet local need through the provision of affordable housing projects on rural sites.
Who We Are Looking For:
The successful candidate(s) will be able to demonstrate previous experience of community engagement and building successful partnerships alongside successful project management.
The candidate will have expertise in housing development as well as knowledge of affordable and community-led housing and associated funding and delivery models.
They will be able to work on their own and as part of a team, managing time and prioritising their work programme. They will have strong interpersonal and communication skills, and good organisational and IT skills.
Our Benefits Include:
- 33 days holiday per year including public/bank holidays
- Contributory pension scheme
- Staff training and development
- Free car parking
The deadline is Friday 5th April, 9am. Interviews will be held Tuesday 9th April.
The client requests no contact from agencies or media sales.
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit an Individual Giving and Gifts in Wills Manager to manage and deliver the Individual Giving and Gifts in Wills (Legacy and In Memoriam) income streams for the Centre. This is an exciting role in our Fundraising team that will manage income pipelines and associated expenditure required to raise income, provide monthly monitoring and use data to analyse fundraising results. This role will also develop and implement strategies to retain, recruit and acquire new supporters.
In addition, you will also provide excellent stewardship to an aging supporter base and ensure the people who donate to the Centre receive a wonderfully warm and personal donor experience, engaging and inspiring donors with stories and updates about the work.
Please refer to the job description for further information.
To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role, why you would like to work for us and address the following two questions:
1. What experience or interest in legacy fundraising do you have?
2. Please describe your experience of success fundraising within the Individual Giving income stream, including employing strategies to retain, engage and recruit new donors? Please discuss the range of direct marketing channels you have used including digital.
We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
The client requests no contact from agencies or media sales.
Overview
Are you an experienced fundraiser looking to use your passion and expertise to support impactful arts activities involving people with experience of homelessness? Experience of implementing successful major giving and corporate income programmes? Want to be part of a dynamic, ambitious, joyful organisation? Then this could be the role for you!
The Choir with No Name (CWNN) has been building supportive choir communities with homeless and marginalised people since 2008. We were founded on the premise that singing makes you feel good; it distracts you from all the nonsense in life and helps you build confidence, skills and genuine, long-lasting friendships.
“I’m so happy to have found CWNN. It’s made such a difference to me. I’ve broken a 25-year cycle with drugs and honestly, I don’t think I could have done it without the choir. I’m not existing anymore, I’m living, and that’s huge.”
- Richard, choir member
We are at an exciting stage as an organisation with an ambitious 10-year strategy to increase our choirs from six to thirty by 2033, so we are investing in our fundraising team to grow our income in line with our bold strategy and plans.
Reporting to the Head of Development, the Development Manager will take an active role in building a robust and sustainable major donor and corporate fundraising programme to help us expand our work across the UK over the coming years. They will work closely with the Head of Development to establish new and exciting partnerships with high-net-worth individuals and companies who align with our values, to grow income sustainably and guarantee the long-term stability of the organisation. As well as these two key areas, the role will also oversee the individual giving programme as a whole, including the fan club and online digital appeals, with the support of the Communications and Operations Officer.
We are an equal opportunities employer, and firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we work with, and applications from individuals are encouraged regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, ethnicity, religion or belief. We particularly welcome applications from people with lived experience of homelessness. We follow an anonymous recruitment process. CVs will be requested at interview stage.
Reports to: Head of Development
Contract: 2-year fixed term contract with possibility of extension
Hours: Full time, 37.5 hours a week. Flexible and compressed hours possible.
Location: Remote, with colleagues in London, Colchester and Sheffield and regular online meetings. Must be UK resident/taxpayer.
Annual leave: 25 days per year pro rata (rising with length of service) + UK bank holidays
Salary: £34,500 pa pro rata
Benefits: 6% employer contribution pension, Employee Assistance Programme, home working allowance, flexible hours
Deadline: 9am 15th April 2024
Job description
Major Donor Fundraising
- Proactively research, identify, and develop support from high-net-worth individuals.
- Manage a portfolio of philanthropy partners, building our income from major donors and developing a long-term major donor strategy.
- Plan and participate in engaging cultivation events, fostering strong donor relationships.
Corporate Fundraising
- Build and nurture strong partnerships with companies of all sizes, taking a proactive approach to ensure mutually beneficial partnerships nationally and locally in our choir cities.
- Securing gig sponsorship and Charity of the Year partnerships, both on a national and local level.
- Manage a portfolio of corporate partners of all sizes, building our income from businesses and developing a successful long-term strategy for securing financial, pro bono and in-kind support.
- Develop long-term relationships with companies and senior business people for the Choir with No Name
- Develop our workplace singing workshop programme into a sustainable self-earned revenue stream.
Individual Giving
- Oversee the Big Give Christmas campaign in December.
- Manage and develop the Choir with No Name fan club (regular giver programme), agreeing and achieving recruitment and attrition targets.
- Working with the Communications and Operations Officer, develop and promote digital giving appeals.
- Manage the Choir with No Name supporter database (eTapestry) ensuring donor data is kept up to date and is accurate.
- Work with the finance and data administrator to produce accurate and timely monthly donation reports for our bookkeeper.
General
- Contribute to the annual fundraising strategy, alongside the Head of Development and CEO.
- Develop a robust fundraising pipeline and stewardship plan to generate sustainable income in line with our targets and strategy.
- Evaluate fundraising activities, embedding a test and learn approach across all projects.
- Produce accurate and timely reports for funders and Trustees.
- Ensure donation data is accurately recorded in accordance with data protection regulations.
- Carry out any other duties as may be reasonably required by the Choir with No Name within the scope of the role.
Visit our website for full job description and details on how to apply.
The client requests no contact from agencies or media sales.