Fundraising Administrator Jobs
Please note that within Settle's career structure and pay scale, this role is a Senior Officer position.
Settle is an award-winning charity that supports care-experienced young people as they move into their first home so they can confidently transition into independent living and thrive.
Benefits
- Scope to take real ownership in a fast-growing charity
- Flexible working arrangements
- Strong commitment to professional development with a dedicated training budget
- Annual performance and pay progression reviews
- Up to 5% pension contribution
- 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
- Cycle to work scheme
- Employee Assistance Programme offering free therapy
- Work phone and laptop
- A supportive and inclusive culture with regular team social events
This is an exciting time to join Settle as we look to invest in and grow our fundraising and development capabilities. As Senior Fundraising Officer, you’ll be working to generate income which will enable Settle to expand its provision, reach its strategic goals and, ultimately, make a real difference to the amazing young people we serve.
You’ll work closely with our senior leadership and support team to help deliver our fundraising strategy. Reporting directly to our Head of Fundraising, you’ll lead on writing grant applications, reporting to funders and managing our prospects pipeline and you’ll support the running of fundraising campaigns and events too. Because this role will have a strong focus on securing trust and foundation income, we are looking for an experienced grant-writer with a track record of writing successful grant applications and securing 5-figure sums, but we’d welcome experience of other types of fundraising too.
In joining Settle, you’ll be joining a fast growing and truly impactful organisation with lots of opportunity for progression and development within our friendly team. We are proud to have been voted one of Escape the City’s Top 100 companies to ‘escape’ to in 2021.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.
The client requests no contact from agencies or media sales.
We're looking for an enthusiastic individual with a professional telephone manner to join us as Tele-Fundraising Intern and help promote Shelter and enhance our ability to retain our supporters. This is an exciting opportunity and you will play a key part in standing up to the housing emergency.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
The Outbound Supporter Services team is based in Sheffield, in the same office as our free national housing advice helpline. The team does vital work engaging new and existing supporters, educating them on Shelter’s fight against social injustice. The team is responsible for promoting Shelter’s work, raising awareness of housing and homelessness issues, and enhancing the organisation’s ability to both recruit and retain supporters.
About the role
You will be the first point of contact for many supporters seeking information about Shelter’s work; you will have excellent communication and administrative skills and a real interest in housing issues, as well as an understanding of how the Outbound Supporter Services Team impacts supporter retention. Your tasks will include calling supporters to welcome them to the organization, thanking them for choosing to support us, undertaking quality control surveys and ensuring the accuracy of supporter data.
As a Tele-Fundraising Intern, you will promote Shelter, raise awareness of housing and homelessness issues and enhance Shelter’s ability to retain our supporters. This is a diverse role and you will be expected to respond to enquiries about Shelter’s work and action supporter requests. You will maintain accurate supporter records and liaise with other departments to ensure this happens. You will also be required to handle complaints about services and fundraising activity.
You will be given on the job training, support, and supervision. The successful candidate will have access to Shelter’s Employee Assistance Programme and will have dedicated mental health and wellbeing support.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Flexible hours will be offered, with some office working.
About you
You will have lived experience of homelessness, housing issues, the criminal justice system, mental ill-health, money/debt issues or other disadvantages. You will have good customer service skills and the ability to communicate effectively on the telephone, good attention to detail and the ability to capture data accurately and you will have an understanding of Microsoft Office applications such as Word, Excel, Access, Outlook and the internet.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We're excited to announce that we have a new opportunity for an experienced Fundraising Officer to join our small and dynamic Fundraising team. This post offers an excellent opportunity for someone wishing to apply their fundraising skills and knowledge, to transform the accessibility of personalised support and secure housing in Oxfordshire for people facing disadvantage, marginalisation, isolation and homelessness in our local community today.
This role has oversight of the community, events and individual giving programmes, and the right candidate will have a proven track record of fundraising, achieving high standards and growing fundraising income.
You will have a significant impact on developing our community-based fundraising activities, creating and accessing exciting and meaningful opportunities to engage individuals, schools and organisations through both face-to-face and virtual means, prioritising donor retention, community building, and ensuring fundraisers are cultivated, stewarded and thanked.
If this exciting role in a growing and ambitious charity and social enterprise is the opportunity you have been looking for, please apply by sending a copy of your CV and a covering letter by midday Monday 15th April 2024, for the attention of Rachel Lane, Senior Fundraiser.
The client requests no contact from agencies or media sales.
This is an exciting time to join Stoll in this new role in the Fundraising and Communications Team.
The role is full time and offered as hybrid working. It will support community fundraising activities including challenge and sponsored events, organising volunteer fundraising activities and working with local communities to raise funds for Stoll. The role also supports our communications functions at the organisation.
As part of the role you will;
- Be responsible for achieving agreed fundraising targets and the activity needed to achieve them.
- Be responsible for the cultivation and effective stewardship of both existing and new individual supporters, clubs and organisations.
- Work closely with the fundraising and communications on marketing collateral and using diverse forms of media to promote existing and new fundraising activity to maximise participation in community fundraising events.
- Ensure that all communications and marketing material aligns with brand standards
- Identify, research and develop new income generating opportunities within the community.
- Support and increase our partnerships with local businesses and organisations to involve them with all Community and Events fundraising opportunities and activities.
- Update the database with all income and other information.
This is a great opportunity for someone to learn more about working in a busy and exciting team. If you have knowledge of fundraising and communications and interested in supporting veterans with housing and support services, we want to hear from you.
Closing date for applications: Friday 29th March 2024
Interviews: W/C 08/04/2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION & DUTIES
As a Corporate Fundraiser you be for planning, managing, implementing, and delivering the Corporate Income Generation Target. You will play a key and critical part in the Income Generation Team collaborating with the CCO and Head of Events, working with businesses who have already chosen to support Happy Days, whilst also generating support from new businesses. You will be passionate about the provision of care to the homeless and those in often severe crisis in our region. You will have an ability to inspire, motivate and empower those around you. We envisage the role will generate in excess of £150,000 per annum.
· BUSINESS LEAD PLANNING - Undertake a thorough review of existing business donors to date, identify gaps and priorities with the aim of developing a robust plan to deliver the targets.
· CORPORATE INCOME GENERATION - Generate £150,000+ per annum in funding. Build upon and maintain existing relationships with business supporters through company donations, entry into the Foundation Club, Sponsorship opportunities, employee fundraising and volunteering.
· INCOME STREAMS – Responsible for maintaining and developing the Foundation Club to a minimum of 100 members, selling sponsorship opportunities across events and assets.
· BUSINESSES - Research, identify and recruit new business, supporters, develop effective donor stewardship plans, ensuring all donations are thanked, valued, and fed back to.
· REPORTING – Produce weekly activity reports and monthly progress against the target plan for review by the CCO/CEO and Board of Trustees
· NETWORKING - Source innovative methods of engagement and fundraising to unlock support and reach new audiences.
· CORPORATE MARKETING - Write and produce compelling and persuasive proposals and pitches for to deliver to businesses cover the range of income areas.
· STEWARDSHIP - Build long term relationships with prospective and current supporters; Ensure stewardship plans for supporters (corporate, major donor, statutory) are implemented and develop strategies for new supporters that come on board
· GROWTH STRATEGY - To support the Income Generation Strategy for 23-26 to achieve the Charity growth plan and to transform the unrestricted funds to 80/20 % split.
- CORPORATE GIVERS – Build strong local networks and engage corporate givers to join our Foundation Club. Hold accountability for achieving the foundation club target.
- GENEROUS GIVERS – Accountability for income generation through Generous Givers. Developing strong relationships and build supporters of our work.
- BRAND VALUES – Represent the charity at external events in line with the charity values and brand guidelines.
- ADMINISTRATION – Completion of weekly contact report demonstrating income achieved, leads followed and contact with regular givers. Be able to complete and carry out administration duties relevant to the post to ensure that you can carry out your role appropriately and effectively.
- BUILD ENGAGEMENT - Source content from our bloggers and social media communities to help build engaging content for both the website and social media to feed in to our marketing lead.
- FUNDRAISING BEST PRACTICE - Ensure that all fundraising complies with all relevant codes and charity/fundraising laws, including the Code of Fundraising Practice, GDPR and industry best standards.
· SAFEGUARDING - Take responsibility for Safeguarding of employees, volunteers, and residents at events in line with the Safeguarding Policy and Procedures. Produce and act on relevant risk assessments for each event to Safeguard our people and manage risk.
Please note this is not a full and exhaustive list of duties and the post holder will be required to undertake additional tasks to conduct this role appropriately and effectively.
As travel will be necessary as part of this role it is essential you will have your own vehicle, hold a full, clean driving licence and be insured for work purposes.
You will be required to undergo a DBS check, please note that a conviction may not exclude candidates from appointment but will be considered as part of the recruitment process.
Your will be required to undertake Safeguarding Level 3 training within one week of commencing the role.
The client requests no contact from agencies or media sales.
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
We are committed to creating an inclusive workplace that values diversity and believes in its power to enhance the effectiveness of our organisation. As we continue to grow and make an impact, we are seeking a Finance and Operations Lead to join our dedicated team at the Centre for Homelessness Impact. We encourage applications from individuals of all backgrounds, with a particular welcome to those with experiences related to homelessness.
IN A NUTSHELL:
This is a pivotal role at the intersection of finance, development, and operations, ensuring the seamless functioning of critical organisational aspects. The Finance and Operations Lead will be involved in aspects of the charity’s financial operations, support grant and other fundraising and development initiatives, and optimising operational efficiency.
WHY IS THIS ROLE IMPORTANT FOR THE CENTRE’S WORK?
The Centre for Homelessness Impact is in a transformative phase, and this role is crucial to sustaining and advancing our mission. Collaborating closely with the executive team, the Finance and Operations Lead will play a key role in financial management, development strategy, and operational effectiveness, contributing directly to the success of our initiatives.
WE’RE LOOKING FOR SOMEONE WHO CAN:
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Be the main point of contact for all finance and operational queries
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Support the Chief Operating Officer with the management of financial operations, including budgeting, forecasting, and financial reporting.
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Manage the accounts payable function, credit card reconciliations and support effective cash management
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Support the Head of People and Development to implement strategies on Fundraising, income and generation and report on funding from various sources, including grants, donors, and partnerships.
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Manage day-to-day operations, including onboarding new staff, supporting the HR processes, and identifying areas for improvement.
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Collaborate with the Chief Operating Officer and the Head of Development and People to align financial and development goals.
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Identify ways to enhance operational processes to support the growth of the organisation.
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Work closely with the executive team to provide financial insights and contribute to strategic decision-making.
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Ensure compliance with financial regulations and standards.
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Work closely with the Head of Development & People to ensure all HR administration is covered promptly and efficiently - i.e: onboarding for newcomers, setting up laptops/ workstations; etc.
RELEVANT EXPERIENCE AND BEHAVIOURS:
Criteria:
- Proven experience in finance and operations in a charity/ Third sector (Essential)
- Experience in fundraising/development initiatives (Desirable)
- Is committed to the vision and mission of CHI (Essential)
- Excellent communications skills, both written and verbal with the ability to convey complex financial information to diverse audiences (Essential)
- Strong attention to detail, good organisational skills and an ability to work accurately, calmly and effectively (Essential)
- Good Excel skills with ability to create and manipulate pivot tables and use functions such as VLOOKUP and SUMIF. (Essential)
- Able to take a collaborative and proactive approach to operations, with a focus on continuous improvement. (Essential)
- Familiarity with financial regulations and a commitment to maintaining compliance. (Essential)
- A team player able to adapt to changes in workload and priorities (Essential)
- AAT qualification or equivalent (Desirable)
TERMS OF APPOINTMENT:
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Both full and part-time considered.
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Salary: £35,000 to £45,000 (pro rata if part-time), depending on experience.
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Location: hybrid, but the candidate woud need to be London based.
Join us in making a meaningful impact on addressing homelessness through evidence-led strategies. Apply now and be a crucial part of our dynamic team.
The closing date for this role is Tuesday, 9 April 2024. However, we reserve the right to close the application process at any moment, if we receive a high volume of suitable applications.
Interviews to take place during the week commencing 15 April 2024.
The client requests no contact from agencies or media sales.
Post: Project Administrator
Hours: 37 per week
Salary: £21,929.75 - £25,676.74 (annual increments subject to successful appraisals)
Place of Work: Bolton, Greater Manchester
Reports to: Business Support Service Manager
Overall purpose:
- To provide comprehensive administrative support to individual BACKUP schemes and offices.
- To provide accurate information in relation to scheme and service user accounts.
- To provide accurate and up-to-date information and updates to young people making applications for accommodation and support from the charity
- To support facilities/buildings management including Health and Safety
- To operate in line with and uphold all BACKUP policies and procedures.
Key Responsibilities:
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Provide secretarial and administrative service to the organisation
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Provide financial support
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Provide office and reception services
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Maintain information systems
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Be flexible
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Policies & Legislation
The client requests no contact from agencies or media sales.
About the role
We are delighted to share a fantastic opportunity to join the HiA UK Supporter Relations (Fundraising) team.
You will be a key member of the team, working closely with the Head of Supporter Relations and Communications Lead. You will be the first point of contact for our supporters, providing a nurturing approach through regular engagement, encouragement and general support to those who give.
In the world of fundraising, is it important to understand that ‘the supporter is not chosen by us, but they choose us’. With this in mind, your role is an essential part of us showing our appreciation and in turn, encouraging our supporters to continue to engage and give through our donor journey plan.
You will coordinate activities in all areas of Supporter Relations such as raising awareness, fundraising activities, managing and attending events. You will provide essential administrative support through financial and data management. Full training will be provided, if necessary.
About you
For this role, you would need to be someone with a passion for those who have suffered homelessness and be completely aligned with our values, vision and mission. You’ll have excellent administration skills, an eye for detail and the ability to adapt to a fast-paced workplace where every day brings new challenges and tasks. We value good listening skills, the ability to work in a flexible team and learn new skills and initiative to work independently.
We love diversity and we value your unique skills, strengths, knowledge and experience. Becoming one of our team may realise your potential, helping us to raise our performance in empowering those we serve.
In return, we will provide support and training for fundraising in the charity sector.
About us
Our model provides not just shelter and housing know-how, but also the friendship of a church. Together with over 100 churches, we provide direct support to over 350 people on any one night, many of whom others have given up on. They all require not only housing, but holistic support.
Our vision is for every church to lovingly provide the homeless with a home. The tragedy of homelessness is in every community. We believe that with our help, every church can do something about it.
Our aim as the Supporter Relations team is to nurture and encourage supporters, provide resources and support for those who wish to fundraise on our behalf and create partnerships; resulting in financial and engagement support enabling Hope into Action to achieve our vision.
The client requests no contact from agencies or media sales.
Overview
Are you an experienced fundraiser looking to use your passion and expertise to support impactful arts activities involving people with experience of homelessness? Experience of implementing successful major giving and corporate income programmes? Want to be part of a dynamic, ambitious, joyful organisation? Then this could be the role for you!
The Choir with No Name (CWNN) has been building supportive choir communities with homeless and marginalised people since 2008. We were founded on the premise that singing makes you feel good; it distracts you from all the nonsense in life and helps you build confidence, skills and genuine, long-lasting friendships.
“I’m so happy to have found CWNN. It’s made such a difference to me. I’ve broken a 25-year cycle with drugs and honestly, I don’t think I could have done it without the choir. I’m not existing anymore, I’m living, and that’s huge.”
- Richard, choir member
We are at an exciting stage as an organisation with an ambitious 10-year strategy to increase our choirs from six to thirty by 2033, so we are investing in our fundraising team to grow our income in line with our bold strategy and plans.
Reporting to the Head of Development, the Development Manager will take an active role in building a robust and sustainable major donor and corporate fundraising programme to help us expand our work across the UK over the coming years. They will work closely with the Head of Development to establish new and exciting partnerships with high-net-worth individuals and companies who align with our values, to grow income sustainably and guarantee the long-term stability of the organisation. As well as these two key areas, the role will also oversee the individual giving programme as a whole, including the fan club and online digital appeals, with the support of the Communications and Operations Officer.
We are an equal opportunities employer, and firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we work with, and applications from individuals are encouraged regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, ethnicity, religion or belief. We particularly welcome applications from people with lived experience of homelessness. We follow an anonymous recruitment process. CVs will be requested at interview stage.
Reports to: Head of Development
Contract: 2-year fixed term contract with possibility of extension
Hours: Full time, 37.5 hours a week. Flexible and compressed hours possible.
Location: Remote, with colleagues in London, Colchester and Sheffield and regular online meetings. Must be UK resident/taxpayer.
Annual leave: 25 days per year pro rata (rising with length of service) + UK bank holidays
Salary: £34,500 pa pro rata
Benefits: 6% employer contribution pension, Employee Assistance Programme, home working allowance, flexible hours
Deadline: 9am 15th April 2024
Job description
Major Donor Fundraising
- Proactively research, identify, and develop support from high-net-worth individuals.
- Manage a portfolio of philanthropy partners, building our income from major donors and developing a long-term major donor strategy.
- Plan and participate in engaging cultivation events, fostering strong donor relationships.
Corporate Fundraising
- Build and nurture strong partnerships with companies of all sizes, taking a proactive approach to ensure mutually beneficial partnerships nationally and locally in our choir cities.
- Securing gig sponsorship and Charity of the Year partnerships, both on a national and local level.
- Manage a portfolio of corporate partners of all sizes, building our income from businesses and developing a successful long-term strategy for securing financial, pro bono and in-kind support.
- Develop long-term relationships with companies and senior business people for the Choir with No Name
- Develop our workplace singing workshop programme into a sustainable self-earned revenue stream.
Individual Giving
- Oversee the Big Give Christmas campaign in December.
- Manage and develop the Choir with No Name fan club (regular giver programme), agreeing and achieving recruitment and attrition targets.
- Working with the Communications and Operations Officer, develop and promote digital giving appeals.
- Manage the Choir with No Name supporter database (eTapestry) ensuring donor data is kept up to date and is accurate.
- Work with the finance and data administrator to produce accurate and timely monthly donation reports for our bookkeeper.
General
- Contribute to the annual fundraising strategy, alongside the Head of Development and CEO.
- Develop a robust fundraising pipeline and stewardship plan to generate sustainable income in line with our targets and strategy.
- Evaluate fundraising activities, embedding a test and learn approach across all projects.
- Produce accurate and timely reports for funders and Trustees.
- Ensure donation data is accurately recorded in accordance with data protection regulations.
- Carry out any other duties as may be reasonably required by the Choir with No Name within the scope of the role.
Visit our website for full job description and details on how to apply.
The client requests no contact from agencies or media sales.
Purpose of the role: To manage the day-to-day finances of the Booth Centre and support the development and improvement of the financial systems, processes and reporting.
Our Agreed Behaviours & A Little About Us
We live our values and act within the agreed behaviours, which we coproduced as a team.
The Booth Centre is an award-winning community run in partnership with people affected by homelessness. We provide a warm welcome, an opportunity to belong, to find purpose and to affect systems change across the city and more broadly. Our offer includes activities such as volunteering, creative projects and sports, training and help to gain employment. We also support people to improve health and wellbeing, to access emergency accommodation, and to secure and maintain a permanent home. We are recognised nationally as a beacon of best practice and have delivered workshops, training, toolkits and guidelines on ways of working in partnership, which have been adopted by many services nationwide.
The Booth Centre is a safe, welcoming environment where everyone is included, respected, heard and empowered; our strength is that we are a community.
Agreed Behaviours
Compassion
Dedication
Integrity
Respect
Kindness
Sense of Fun
Supportive
Cheerleading for one another
Openness
Non-judgemental
Job Description
Main Tasks:
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To implement and refine financial processes and procedures and ensure they are adhered to.
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To provide financial information and reporting to the Senior Leadership Team.
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Compile our quarterly and end-of-year management accounts.
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Line management and provide cover for the Finance Officer
Financial Administration
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Bookkeeping and various financial processes as required by the role, these may include but are not limited to the following: POs, balance sheet reconciliations and petty cash administration.
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To ensure that payroll (including HMRC and pension payments and administration) are processed when the Finance Officer is on leave, and to oversee the Finance Officer undertaking these tasks monthly.
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To update and monitor cashflow providing the CEO and Deputy CEO with monthly updates.
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To raise the monthend and year end journals – e.g. prepayments and accruals, deferred income, etc
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To ensure that financial information is accurately recorded on our accounting software (Xero) and reports produced.
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Regular banking and overseeing weekly BACS run
Budgets and Reporting
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To lead and support the SLT with the preparation of annual budgets and forecasts and lead on the monitoring.
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To prepare monthly management accounts for budgets holders and quarterly management accounts, cash flow and finance reports for the Board of Trustees, attending meetings as required.
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Support the reviewing and setting of annual budgets.
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Monitor restricted funding income and expenditure.
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Liaise with the auditors as necessary.
Governance
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To ensure that processing and storage of financial data is in line with Data Protection Legislation, including the GDPR.
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To support the Board to ensure all finance reporting for the HMRC and Charity Commission is in line with legal requirements.
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To ensure the charity meets all its financial statutory and compliance obligations
General
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To attend regular supervision sessions and staff meetings
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To attend meetings and training as requested by your line manager or the CEO
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To carry out all duties in a way which accords with the Centre’s Vision, Mission & Values, following policies and practice, to show commitment to equality of opportunity
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To contribute to fundraising activities and be committed to promoting the Booth Centre at every opportunity.
Booth Centre, Senior Finance Officer Person Specification
We would like to welcome a flexible, positive, dedicated, respectful person to the team as Senior Finance Officer. We are looking for a dynamic, team player, who enjoys working with others, taking on a challenge and takes pride in their work. You will become part of a dedicated, supportive and friendly team. You will be supported to develop and learn, to build your skills and knowledge in a sometimes challenging, often rewarding setting.
Skills and Knowledge
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Ability to communicate financial information in an appropriate manner for those without financial experience
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Excellent database management skills
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Competent in the use of Microsoft Excel
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Excellent organisational skills, including time management
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Excellent customer service skills
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Excellent verbal and written communication skills
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Excellent attention to detail
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Ability to work independently and manage own workload
Experience
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At least 2 years' experience of a similar role.
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Experience of using Xero or equivalent financial management software
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Experience of preparation of management accounts and monthly finance reports
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Experience of payroll management
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Experience of pensions management
Hours: 40 hours per week
Contract: 2 years fixed term
Salary: Salary: NJC SO2 pt.26 - 28 - £30,451 to £32,234
Reporting to: Deputy CEO
Location: Hybrid – Centre-based office (Manchester M3)/home mix to be agreed
The client requests no contact from agencies or media sales.
Summary of the Role
The Pathways Team serves to empower clients to make the journey from homelessness to belonging in community (this could include employment or other meaningful activities). The Learning & Engagement Coordinator role develops and facilitates accessible activities and skills learning, provides one-to-one support to build trust and encourage progression, and is actively involved in enabling clients to keep moving forward toward engaging with mainstream community, education, volunteering, and employment (according to abilities and needs).
In conjunction with the other members of the team and with relevant supervision, the post holder will support the Pathways Team to provide a service that is co-produced and developed with members of the Pathways Community and reflects the needs and interests of attendees. You will be passionate about ensuring that the Pathways Community remains dynamic, client-led, and solution-focused.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
We are seeking a confident, detail driven professional to help us drive growth and reputation initially in the Southeast of our catchment area. They will play a crucial role in lead generation, stakeholder management and building awareness of ZHC and the work we do. This is wide reaching, also encompassing tenant engagement, and other marketing and engagement activities such as eMarketing, copywriting, and the administration where appropriate of those activities into our CRM.
Key Responsibilities
Working with the Marketing, Engagement and Development Manager and wider Engagement team, on the delivery of both the Marketing and Engagement Strategy and Tenant Engagement Strategy by engaging in the following key activities:
- Lead generation - to work collaboratively with all departments to ensure smooth delivery and compliance within a lead generation capacity, looking for property and new estate agent partners taking care to keep good records
- Relationship building - build and maintain strong and lasting relationships within key stakeholder groups to create long-term support and future growth for the charity
- Copywriting - craft engaging copy for a variety of platforms (including blog posts, web copy, newsletters, intranet news updates, charity magazine) and tailored to a variety of stakeholders
- Email marketing - creation and management of email newsletters and campaigns to a range of key audiences
- Event management - assist in the delivery of our calendar of feedback events
- Website management - ensure our website supports the marketing and engagement strategy, collect and analyse data using Google Analytics
- SEO - undertake keyword research, write SEO optimised content, manage Google Ad campaigns
- Charity volunteers - utilise, support and grow our existing volunteer base
- Feedback - manage channels of communication with different stakeholders
- Reporting - provide reports on Marketing & Engagement activities to the MEDM and other parties as required
- CRM - assist the MEDM and liaise with the Digital Support to ensure that accurate and up to date records are maintained and accessible, via an electronic CRM with confidentiality protected according to GDPR
- Respond to enquiries from the public, volunteers, fundraisers etc (by phone, mail, email, social media and in person) including requests for information and material etc.
- Assist in the devising and implementing of new engagement ideas and opportunities
- Any other duties and responsibilities which may be assigned as required
Person specification, key skills and experience
Essential:
- Excellent communication and relationship building skills
- Confident phone manner
- Experience of working in Marketing
- Strong organisational and time management skills to deliver multiple projects to deadline and budget
- Ability to craft engaging copy across a variety of platforms
- Strong computer skills
- High attention to detail
- Ability to work independently and as a key team player
- Strong sense of initiative and personal drive to achieve
- Ability to communicate to a wide range of stakeholders
Desired:
- You will have an affinity with our cause and share Zetetick’s Bedrock values of belonging, empathy, determination, respect, openness, care and kindness
- Previous experience of dealing with landlords, estate agents and property developers
- Experience in Wordpress, Mailchimp and CRM management
If you think you’d be great for the role but feel you don’t meet all the requirements, please still apply. We believe in equal opportunities and know that smart people learn fast, so would love to hear from you.
Benefits
- Flexible working - Zetetick fully supports a hybrid working environment
- Professional development - e-learning and professional development opportunities to broaden professional knowledge
- Employee Assistance Programme - this scheme gives all staff access to 24/7 mental health and wellbeing support
- Pension Contribution - Company Contribution NEST Scheme at 7%
- Holiday - 25 days (pro rata) plus pro rata allowance for bank holidays
How to apply
Please submit a CV and cover letter including your experience, skills and motivation to work for Zetetick Housing. Please note that applications without a cover letter will not be considered.
We look forward to hearing from you!
Please submit a CV and cover letter including your experience, skills and motivation to work for Zetetick Housing. Please note that applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.