Housing And Homelessness Jobs
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We're looking for a temporary Revenue & Income Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the Resident Services team, the Revenue Officer will play a critical role to help deliver an effective and high performing rent collection and recovery service in accordance with legislation, the organisation’s policies, set performance targets and customer satisfaction requirements.
In collaboration with the RSM and RI Team Leader and Finance Team to ensure that Your Place are compliant with all regulations and using robust policy and procedures. Support with the set up of the new Pyramid system and ensuring the right systems are in place to effectively manage the Revenue and Income stream and arrears of the organisation.
Maximising the organisation’s Revenue and Income by liaising with both internal and external partners including the Resident Services, Keyworkers, HB, DWP and directly with residents., and effectively managing the arrears.
This role will also manage the impact of welfare reform provisions, ensuring an effective advice and support service to residents to manage risk on revenue and income levels.
Contract: Temporary Contract (until September 2024)
Hours: Monday - Friday 37.5 hours
Location: Canning Town, London
Other responsibilities include
- Investigating and support clients with Housing Benefit Appeals
- To support our project to transfer all accounts from Inform to Pyramid
- Investigate and support to manage Overpayment Claims from Housing Benefit
- Ensure rent accounts are up to date and correct. Checking HB entitlements against PC rates and requesting adjustments accordingly.
- Chasing ex resident arrears
- To manage resident rent and accommodation charge accounts and other former resident debts, on a regular basis identifying trends and patterns on individual accounts and then liaise with Support Workers or residents to rectify income issues and address arrears in line with policies and procedures
- To contribute towards the continuous improvement of performance in line with the organisation’s service plan targets
- To work collaboratively and closely with the Finance officer and Revenue and Income Team Leader to ensure all rent accounts tally.
About you
- Demonstrable experience of working in a supported housing environment in a similar or related role for at least 5 years
- GSCE (or equivalent) in English and Maths
- Experience of working with software applications including Microsoft office and bespoke IT Systems.
- Strong organisational skills, with the ability to meet deadlines and priorities workloads.
- Able to take ownership and deliver excellent customer service in a professional and confident manner
- Demonstrate a positive, flexible approach to team working.
- Ability to communicate with residents and colleagues effectively.
- Ability to provide customer focused and responsive services.
- Willingness to work flexible hours to meet the needs of the service
- Patient and pro-active
- Commitment to the Your Place values including diversity and inclusion
- Housing or a related qualification - desirable but not essential
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check and a right to work in the UK.
The client requests no contact from agencies or media sales.
HOUSING SUPPORT WORKER - Community Accommodation Service - Tier 2
Salary - £22,740 per annum (Base Salary £21,740 +£1000 Unsociable Hours allowance)
Job Type - Permanent/Full-Time
Hours - 40 hours (including 5 hours paid lunch breaks)
Location - Middleton
The provision of the contract is between 08:00 and 22:00. As such, there will be morning and evening shifts available with a rolling rota for Saturday on call shifts. However, there is flexibility around this which can be discussed at interview.
We believe that a career is not just about earning a living; it's about having your say and making things happen that can mean positive changes to the lives of vulnerable people.
We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime.
Nacro have launched the Community Support Service - Tier 2 (CAS-2) which is a national service commissioned by Ministry of Justice to provide accommodation and support as an alternative to custody.
The Team provides flexible and holistic support to residents with a wide range of support needs. We aim to support them to find and keep a stable home at the end of their CAS-2 placement. You will manage a caseload of clients in properties in your allocated patch in the Middleton area
This role provides an excellent springboard into other criminal justice professions and housing roles. To learn more about Nacro please click
Duties and responsibilities include but are not limited to:
- Plan and deliver effective support and safety plans with the service user referring to specialist agencies as required.
- Ensure that properties are always adequately equipped, maintained, furnished, and cleaned.
- Support residents to understand responsibilities that will help them keep their CAS-2 and future accommodation.
- Empower and motivate service users to identify and achieve desired outcomes.
- Develop a move-on plan with service users at the earliest opportunity, identifying realistic options for their future home.
What we want from you:
- Understanding and Commitment to the Nacro's Values.
- Knowledge of the issues affecting people in contact with the Criminal Justice System and/or people experiencing homelessness.
- Ability to develop person centred support and move on planning.
- Understanding of safeguarding.
- Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
- Flexibility to travel within your allocated patch for training and team meetings and be flexible to cover other local patches as required.
What you can expect from us:
- A dynamic and supportive team who delivers results for the people we support every day.
- The opportunity to work flexibly within the community as this role allows you to work from home in between property visits.
- A commitment to helping you learn and develop your career.
- Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements .
This role requires regular travel, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile travelled.
An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance.
For further information about the role, pleased click
Equality, Diversity and Inclusion Adviser
Nottingham
£34,445 to £38,005
Are you passionate about Equality, Inclusion and Diversity?
Do you have experience promoting, advising and coaching on EDI initiatives in the workplace?
If you answered yes to these questions then you may be exactly who our client is looking for in their new role of Equality, Diversity and Inclusion Advisor
The Job
As their new Equality, Diversity and Inclusion Advisor, you will be providing support to colleagues, managers and their EDI panel to achieve their goals. You will be delivering against key targets in their EDI strategy and ensuring they have a colleague base which is representative of the communities they serve - especially in relation to ethnic diversity.
To ensure we deliver our services in line with the needs of the communities we serve the main responsibilities of your new job will be (but not limited to):
- Providing professional and consistent EDI support and advise on a range of issues (e.g. HR Process, customer policies and core business approaches)
- Facilitate and support their Diverse Heritage forum and any other EDI forums
- Attend business panels and forums as required to lead EDI initiatives
- Provide advice and guidance to managers regarding Equality Impact Assessments
- Review delivery approaches to give advice and guidance on required improvements
- Work with Learning and Organisational Development colleagues to ensure learning interventions are appropriate, prioritised and targeted
This is a full time (35 hours per week) Hybrid role, although they expect regular office attendance to support collaboration with colleagues. Please note that while your working hours will generally be during normal office hours Monday to Friday, there is highly likely to be occasional out of hours work to support committees or specific activities related to EDI.
This role is currently based at their head office, and they are very excited to be moving to a brand new purpose build head office in Clifton, Nottingham later in 2024.
About You
Apart from your passion for Equality, Diversity and Inclusion you will:
- Have considerable experience in a similar role providing advice, coaching and support at all levels.
- Be able to demonstrate up to date knowledge of employment equality legislation and key case law to provide sound guidance and expertise, as well as committed to continuous development and understands the benefits of having a diverse workforce.
- Have good analytical skills to interpret data for proposing relevant interventions.
- Be an excellent communicator, both written and verbal, who can build positive relationships at all levels as well as challenge and influence others.
- Be organised and able to manage and prioritise a busy and varied workload
What you’ll get in return
Whilst they are clear about the scope of this new role, you won’t be stepping into someone else’s shoes and so you will have the opportunity and autonomy to shape how this role develops.
They are a welcoming and friendly company who recognise they are only as good as the people who work here. As such, they offer a whole host of benefits, including great work life balance (lower than average weekly hours), increased holiday allowance and cash back health plans for you and your family.
Our client strives to be a welcoming and inclusive employer, as such they particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, as they are currently under-represented within their workforce.
Please note that they are not currently offering visa sponsorship.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Post Title Progression Worker
Responsible to Director of Services (subject to review)
Purpose of Post To support users of services through an education, training, and employability programme integrated with SCT’s wider services and enterprise offer, as well as partner opportunities in the wider community. To oversee and coordinate access to SCT’s Training and Development tutor-led activities including art, creative writing, digital skills, gardening, literacy, woodwork, and peer-led ‘Choices’ groups, and to monitor people’s progress over time.
Salary Up to £27,488 (£34,360 FTE)
Hours 28 hours per week Monday to Friday (specific days negotiable)
Location SCT Recovery Hub (Shoreditch) and other SCT locations
Spitalfields Crypt Trust (SCT) is an East London charity embedded in the local community, providing practical support and training to people affected by homelessness and addictions so they can rebuild their lives. We have a Recovery Hub in Shoreditch, where we run an abstinence-based residential recovery service (‘Acorn House’), and a Training and Development service, including tutor-led art, creative writing, digital skills, gardening, literacy, and woodwork. In addition, we run Housing First and Supported Housing services, both in East London. We also have eight charity shops and two social enterprises, which give us a presence in the wider East London community while generating valuable funds.
Our ‘SCT in the Community’ strategy seeks to make SCT’s core offer combining enterprise, housing support, therapeutic support, training and development more available to all the neighbourhoods where we have a presence. SCT’s shops are great opportunities for local people to connect with SCT in many different ways, to build relationships, participate, and celebrate their gifts. This is an approach we are keen to develop alongside our accompanying strategy to develop our ‘SCT Women’s Service’ to provide residential treatment for women.
You will be joining a team that is committed to working collaboratively, sharing knowledge, ideas, and skills to create a supportive culture. This is something we are proud of and believe is at the heart of our success.
We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and we welcome applications from a wide range of candidates regardless of age, race, gender identity, sex, sexual orientation, religion, or disability. We select candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of SCT.
Role and Responsibilities:
We are dedicated to supporting those who access our Training and Development service to explore further Education, Training, and Employment (ETE) opportunities as part of SCT’s Progressions Programme, both within and outside of SCT. This includes those in early recovery who are resident in our abstinent-based recovery service (‘Acorn House’), as well as those in our move-on house and the wider community who may be more established in their recovery. SCT’s Progression Worker supports those accessing our services to explore ETE opportunities, offering tailored, individually specific support to help them reach their full potential. SCT’s Progression Programme is centred on empowering people in recovery to cultivate confidence and realise their potential.
SCT Progressions Programme
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Identifying SCT residents and students ready to pursue ETE opportunities:
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Collaborate with SCT tutors and managers, particularly the Therapeutic Programme Manager and Supported Housing Manager, to identify those who may benefit from the support on offer.
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Cultivate strong relationships with SCT’s social enterprises and shops to establish clear pathways for volunteering and trainee opportunities for those who access our services.
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Conduct assessments, develop and implement individualised Progression Plans, and evaluate progress according to each person’s needs, strengths and aspirations, involving key internal and external partners as appropriate.
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Providing information, advice, and guidance regarding ETE opportunities:
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Offer information, initial advice, and guidance on employment, voluntary work, and further education opportunities.
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Promote SCT's work to external partners to maximise ETE opportunities for those who access our services.
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Make referrals for placements, volunteering experiences, apprenticeship schemes, colleges, and other external programmes.
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Support individual users of services with referrals and applications for ETE opportunities.
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Maintain partnerships with relevant ETE providers to offer diverse opportunities to users of services.
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Work with corporate partners offering employability opportunities to users of services.
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Design, develop, and deliver employability workshops as required.
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Oversight of users of SCT services volunteering in SCT’s social enterprises and shops:
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Match potential volunteers to SCT volunteering opportunities.
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Support potential volunteers with applications for volunteering opportunities.
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Liaise with colleagues who will be managing volunteering experiences.
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Conduct risk assessments.
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Support volunteers on an ongoing basis.
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Hold regular review meetings with volunteers, and SCT colleagues.
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Monitoring, evaluation, and reporting:
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Maintain accurate records of activities, outcomes, and feedback, including monitoring of In-Form, SCT’s bespoke CRM data management system.
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Input relevant data to In-Form to track participants’ progress.
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Identify success stories of participants overcoming significant barriers to learning and work.
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Collaborate with colleagues to celebrate success stories through various channels.
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Participate in quality improvement activities, staff development opportunities, and self-evaluation.
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Assist Fundraising, Communications, and Marketing colleagues in preparing funding applications and reports.
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Providing Ongoing Support to Progression Alumni:
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Conduct regular check-in calls/meetings with users of services.
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Direct users of services to relevant support services, where necessary, for maintaining their recovery.
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Organise an annual Progression Alumni event to celebrate service users' achievements and maintain contact.
SCT Training & Development
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Co-ordinating the enrolment process for Training and Development activities for SCT residents and non-residents
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Ensuring plans are developed for those participating in Training and Development activities to progress according to their needs, strengths, aspirations, and available opportunities, including consideration for SCT’s Progressions Programme.
PERSON SPECIFICATION
Essential Skills:
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Demonstrated experience engaging vulnerable, long-term unemployed adults in relevant educational, employment, and training programmes.
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Understanding of addiction and recovery.
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Excellent communication skills with the ability to engage with a range of people including users of services, corporate volunteers, funders and trustees.
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Working knowledge of welfare benefits and experience supporting of supporting people to maximise their income.
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Strong networking skills and the ability to establish new working relationships with ETE providers.
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Ability to work independently and demonstrate good organisational skills.
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Good basic IT skills, including proficiency in MS Word and basic data entry.
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Team-oriented attitude in collaborating with different services and disciplines.
Ethos:
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Commitment to ensuring compliance with SCT’s Equal Opportunities Policy.
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Adherence to all statutory and legal obligations, including data protection laws.
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Environment:
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Ensuring a safe and secure environment for users of services, free from alcohol, drugs, abusive behaviour, and exploitation.
Finance and Budgeting:
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Operating within agreed budgets and complying with SCT’s financial control procedures.
Management:
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Compliance with Line Manager’s reporting requirements.
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Willingness to undertake other delegated tasks as necessary for the overall work of SCT.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have a passion for supporting community groups to thrive?
We have a fantastic new opportunity to join our Community Investment Team as a Grants Officer. You will facilitate the delivery of an impactful grants programme, investing funding that enables our communities and customers to thrive.
You'll be based out of our Wembley office with maybe some occasional travel in and around the local area. The role will combine both home and office working to ensure a positive work/life balance.
About Sovereign Network Group (SNG)
It's an exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations. We will be creating a Community Foundation, investing £100 million into communities over the next 10 years.
The Role
Reporting into the Funding and Innovation Manager you will lead on contract management, oversight and monitoring and evaluation of our grants and crowdfunding programmes to community groups and customers, with a value of over £350,000 a year. You will be a great communicator and will ensure a high-quality service for applicants and awardees and will track our social impact through robust monitoring.
Responsibilities include:
- Assessing funding applications received, undertaking due diligence and make recommendations to the grants panel.
- Producing high-quality documentation for all panel meetings including providing the panel with accurate and timely data to support decision-making.
- Effectively manage contractors for our grant's programmes including Community Grants, Employment and Skills and grants for customers.
- Deliver a good user experience for grant applicants and awardees and ensure there is consistency across grant programmes.
- Work with the Funding and Innovation Manager and Social Impact Manager and leads in each team to ensure monitoring and evaluation requirements are being delivered through the grants programme that demonstrate our social impact.
- Supporting opportunities via our grant programmes to bring in external funding to benefit SNG communities and customers.
- Working collaboratively across the Community Investment Directorate and with other internal teams ensuring grants programmes meet the priorities of their teams and customers in localities.
What we are looking for
You will have experience in a similar role in the grants space, or experience of working within the funding/charity sector. You'll have a passion for supporting community groups, creating thriving communities and delivering social impact. You'll also have:
- Experience in assessing grant applications.
- Excellent communication and interpersonal skills.
- Proactive and proven stakeholder management skills across all levels of colleague and with external partners.
- Contract management experience.
- Understand and interpret budgets and accounts.
- Being able to prepare and present data in a clear and informative way.
- Ability to validate and impact assess, to escalate data issues as required.
- Knowledge of methods to monitor the quality of data and identify issues.
What you'll receive from us
We have some fantastic benefits on offer at SNG, including:
- £450 flex-pot annually, discounted shopping & cycling scheme
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Company pension scheme matched up to 12%, life cover at 4x your salary
- Flexible working - we're committed to giving people flexibility as widely as possible
- Options for private medical insurance, dental insurance & critical illness cover
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
This is a great opportunity to join the team as we progress through an exciting period of change. What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have a passion for supporting community groups to thrive?
We have a fantastic new opportunity to join the Communities Team as an External Funding Specialist at Sovereign Network Group.
About Sovereign Network Group (SNG)
We are thrilled to have joined forces with Network Homes in October 2023, which now places us as the 6th largest housing association in the UK. Sovereign and Network Homes have come together as SNG (Sovereign Network Group) – an organisation that takes the best of both and makes it even better.
The Role
You'll be based out of our Wembley office with some travel across Central London and boroughs such as Lambeth and Brent as well as East Hertfordshire. The role will combine both home and office working to ensure a positive work/life balance.
Key Responsibilities
Reporting into the Funding and Innovation Manager you will support and develop a fundraising strategy that enhances and adds value to the aims of SNG's Thriving Communities and Customer Impact strategies. The Funding Specialist will work across localities and directorates to lead a number of funding project teams to bring funding into Sovereign communities and to charities we work with.
- To take responsibility to deliver the right outcome for our customer in a safe and timely way
- To support the Fundraising and Innovation Manager to implement a fundraising strategy demonstrating impact across the localities
- Support implementation of governance oversight for fundraising and systems and processes
- To bring in external funding to benefit Sovereign communities and customer facing teams around the following themes: Financial & Digital Inclusion, Employment and Training, Community action and Engagement
- Lead projects, bids and programmes that bring in external funding to Sovereign Communities and to our charities
- Innovate by supporting the testing and piloting new programmes and partnerships and identify opportunities to the Head of Partnerships and Funding
- Build and maintain excellent relationships with stakeholders, including funders, businesses, local authorities and national agencies
What we need from you
The Specialist will be responsible for maintaining high data quality in our Community Investment data sources. Ensuring that data is held centrally for full transparency and that suitable contract arrangements are in place for the continued management all compliance elements within your defined areas.
You should have demonstrable experience in a similar role or have knowledge within funding, employment, or training. We're also looking for:
- Experience in previous roles of securing external fundraising bid writing and or public sector tenders and contracts
- Excellent communication and interpersonal skills
- Strong innovation mindset
- Confident with budget management and financial systems
- Ability to validate and impact assess, to escalate data issues as required
- Understanding of data breaches, associated implications and industry standards of preventing/triaging a breach.
- Ability to impact assess and to understand the difference between ‘major' and ‘minor' data issues.
- Clear communication skills, with the ability to form effective relationships with multiple stakeholders at various levels
What's in it for you? Amazing benefits!
- Company pension scheme will be matched up 12% (that's around £3k on top of salary into your pension per annum)
- Life cover 4x your salary
- 25 days paid holiday plus bank holidays + extra day every year up to 30 days
- Opportunity to buy / sell up to 5 days holiday per year
- Private medical insurance with options for family cover dental insurance & critical illness cover
- You'll also get £450 flex-pot annually to spend on what other benefits you like.
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. We encourage applications from all. We believe that diverse talent makes us stronger.
The client requests no contact from agencies or media sales.
About the role:
As a Recruitment/HR Administrator, you will be joining a small dedicated Recruitment team providing an effective and efficient recruitment service to meet the organisation’s resourcing and staffing needs. You will be the first point of contact for internal and external enquiries and requests to the team; providing a high level of customer service throughout the recruitment cycle.
You will also be responsible for carrying out the administrative tasks for the recruitment and on-boarding of new staff and ensuring that our recruitment processes, continue to adhere to best practice, equality, fairness and relevant employment legislation. You will also be involved in the wider HR team's Projects on EDI and organisational changes, this will include designing and delivering training to hiring managers and wider SHP staff.
As an integral part of the HROD team you will have the opportunity to welcome new starters into the organisation with a positive attitude and insight into a flourishing career at SHP.
There is ample opportunity for the role to be worked from home, with an occasional need (e.g., 1-2 days per week) to attend our head office in King's Cross to facilitate interviews, attend team meetings and other business needs.
About you:
- Demonstrable experience of working in a busy office environment within HR and or recruitment with experience of working with and maintaining HR and Recruitment systems, including but not limited to ATS (applicant tracking system), payroll, HR and DBS services.
- A strong understanding of the key administrative tasks carried out within a recruitment process and of the legal requirements of the recruitment process and HR department.
- A pro-active approach and ability to work using own initiative.
- Able to understand and follow written policies and procedures, maintain confidentiality and securely protect data with an attention to detail with the ability to process and update information accurately.
- Strong time management skills, able to effectively manage workload, multiple priorities and meet tight deadlines.
- Able to use MS Office package (particularly Word, Excel and Outlook) at an intermediate level.
- Strong interpersonal and communication skills – able to communicate effectively verbally and in writing with a variety of people from candidates to hiring managers etc. and ability to work effectively as part of a team and build good working relationships at all levels.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 7th April at midnight
Interview Date: Monday 22nd April via Microsoft Teams
The client requests no contact from agencies or media sales.
We're looking for an inspirational person to join us as an Assistant Shop Manager in our Shelter shop in Horsforth. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.
You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.
This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
What are the benefits?
We offer a wide range of benefits, including 30 days annual leave, enhanced maternity/paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. Full training and support is also available to candidates that don't have retail experience but do possess all the other skills required to do the job.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
• You are a naturally energetic person with an enthusiasm for managing and empowering people.
• You know how to recruit and develop a team of volunteers
• Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs.
Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
The client requests no contact from agencies or media sales.
Do you want a role that puts you in the heart of the local community? Do you want the unique opportunity to have control of the creative merchandising within the store you manage?
Our pop up shop in Brent Cross Shopping Centre is looking for an enthusiastic Shop Manager.
Your role will be varied and challenge you but will provide stimulating and satisfying work. Our Community Shop Managers do not have a typical day, because they are continually seeking different opportunities to engage with the local community and increase their shops contribution to Shelter's cause. This could be through local community links, such as with other retailers, schools, churches or the local food bank.
You will develop and encourage your own and your team's interest and passion in merchandising the shop to attract customers and donors through the door.
About You
- You are a naturally energetic person with an enthusiasm for managing and empowering people.
- You know how to recruit and develop a team of volunteers
- Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs.
- Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
The client requests no contact from agencies or media sales.
Do you want a role that puts you in the heart of the local community? Do you want the unique opportunity to have control of the creative merchandising within the store you manage?
Our pop-up shop in Glasgow is looking for an enthusiastic Shop Manager. Your role will be varied and challenge you but will provide stimulating and satisfying work. Our Community Shop Managers do not have a typical day, because they are continually seeking different opportunities to engage with the local community and increase their shops contribution to Shelter's cause. This could be through local community links, such as with other retailers, schools, churches or the local food bank.
You will develop and encourage your own and your team's interest and passion in merchandising the shop to attract customers and donors through the door.
About You
You are a naturally energetic person with an enthusiasm for managing and empowering people
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs.
Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
We welcome anyone to apply who possesses the qualities and behaviours outlined in the job description, or who feels they have the approach to learn them as a priority. We are happy to talk about flexible working, personal growth and to promote a workplace where you can be yourself and achieve success based only on your merit.
Apply to be part of our team and be the change you want to see in society.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
The client requests no contact from agencies or media sales.
HOUSING SUPPORT WORKER - Community Accommodation Service - Tier 2
Salary - £22,740 per annum (Base Salary £21,740 +£1000 Unsociable Hours allowance)
Job Type - Permanent/Full-Time
Hours - 40 hours (including 5 hours paid lunch breaks)
Location - Northampton/Corby
The provision of the contract is between 08:00 and 22:00. As such, there will be morning and evening shifts available with a rolling rota for Saturday on call shifts. However, there is flexibility around this which can be discussed at interview.
We believe that a career is not just about earning a living; it's about having your say and making things happen that can mean positive changes to the lives of vulnerable people.
We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime.
Nacro have launched the Community Support Service - Tier 2 (CAS-2) which is a national service commissioned by Ministry of Justice to provide accommodation and support as an alternative to custody.
The Team provides flexible and holistic support to residents with a wide range of support needs. We aim to support them to find and keep a stable home at the end of their CAS-2 placement. You will manage a caseload of clients in properties in your allocated patch in the Northampton/Corby area
This role provides an excellent springboard into other criminal justice professions and housing roles. To learn more about Nacro please click
Duties and responsibilities include but are not limited to:
- Plan and deliver effective support and safety plans with the service user referring to specialist agencies as required.
- Ensure that properties are always adequately equipped, maintained, furnished, and cleaned.
- Support residents to understand responsibilities that will help them keep their CAS-2 and future accommodation.
- Empower and motivate service users to identify and achieve desired outcomes.
- Develop a move-on plan with service users at the earliest opportunity, identifying realistic options for their future home.
What we want from you:
- Understanding and Commitment to the Nacro's Values.
- Knowledge of the issues affecting people in contact with the Criminal Justice System and/or people experiencing homelessness.
- Ability to develop person centred support and move on planning.
- Understanding of safeguarding.
- Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
- Flexibility to travel within your allocated patch for training and team meetings and be flexible to cover other local patches as required.
What you can expect from us:
- A dynamic and supportive team who delivers results for the people we support every day.
- The opportunity to work flexibly within the community as this role allows you to work from home in between property visits.
- A commitment to helping you learn and develop your career.
- Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements .
This role requires regular travel, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile travelled.
An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance.
For further information about the role, pleased click
Salary: £31,133.37 per annum (plus £5,023.71 London Weighting if applicable)
Location: London or flexible location with regular travel to our Old Street Head office and fundraising events across England.
Contract: Permanent
Hours: Full time (37.5 per week)
Closing date: Tuesday the 2nd of April 2024 at 11:30pm
Do you have some experience of working in a charity, fundraising or events environment, plus a real desire to learn more about community and events and develop a career in fundraising? Then join Shelter as a Mass Participation Coordinator - Challenge Events and you could soon be playing a vital role at the heart of our Community and Events team, managing Shelter’s participation in some of the UKs leading challenge events.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
This role sits within our Mass Participation team, which supports participants in challenge events organised by third parties (e.g., the London Marathon) and bespoke Shelter events (e.g., Walk for Home, Facebook Challenge).
We’re part of Community and Events, which in turn is part of a wider department - the Income Generation directorate - which focuses on a variety of types of fundraising. The team is welcoming, supportive, and keen to meet you. We work hard but try to have fun as well. We also passionately believe in developing our people via our Learning & Development programme and external opportunities. In short, there’s room to progress, both within the team and the wider directorate.
About the role
This Co-ordinator role sits in the Mass Participation team. We support participants in mass participation challenge events - both those organised by third parties (e.g. London Marathon) and bespoke Shelter events that we develop (e.g. Walk for Home, Facebook Challenge).
Across the charity sector, fundraising through challenge events was hugely impacted over the last three years because of Covid-19 and the cost-of-living crisis. At Shelter, we’ve consolidated our events offering to supporters and are investing in growing our portfolio, aiming to achieve growth in the coming years across challenge and bespoke events.
We’ve seen an increase in participation levels and income from third party events over the last 18 months, with sell out teams of up to 400 runners in our events. We are ambitious and seek to significantly grow our income and supporter numbers and are looking for someone who can join us to be part of the team that makes that happen. This is a great opportunity for someone with experience in working in a charity, fundraising or events environment to learn more about community and events, take on the responsibility of overseeing and implementing events with the support of the Senior Mass Participation Manager, and develop a career in fundraising.
The main objective of the Co-ordinator role will be to deliver challenge and bespoke events, from planning and set up, pulling together financial budgets to meeting supporter recruitment and income targets through to the delivery of event day and evaluating results.
This role will primarily focus on delivering our participation in third party events (including the London Landmarks Half Marathon, the Great North Run and the Hackney Half Marathon). There will be opportunities to broaden experience and support the wider Community & Events team during busy times, and coordinators are expected to be flexible and work across the wider mass participation portfolio when required.
About you
Someone who enjoys collaborating and communicating with a variety of people, whether face-to-face, over the phone, by email, letter or via social media channels, you have great attention to detail and a proactive approach to everything you do. If you’ve got experience of managing challenge events for charities or stewarding large volumes (200+) supporters that would be a bonus but is not essential. A basic knowledge of budgeting (for which support will be provided) would also help you quickly gain confidence in the role. Equally important is a positive attitude to learning, a flexible approach and excellent time management skills, along with a willingness to be busy each day and enjoy the variety that brings.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We work together to achieve our shared purpose
- We prioritise diversity and have an inclusive and open mindset
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We're looking for an inspirational person to join us as an Assistant Shop Manager in our Shelter Scotland Pop Up Shop in Glasgow Buchanan Street. This is an exciting new opportunity and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people.
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs.
Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Apply to be part of our team and be the change you want to see in society.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
The client requests no contact from agencies or media sales.
HOUSING SUPPORT WORKER - Community Accommodation Service - Tier 2
Salary - £22,740 per annum (Base Salary £21,740 +£1000 Unsociable Hours allowance)
Job Type - Permanent/Full-Time
Hours - 40 hours (including 5 hours paid lunch breaks)
Location - Derby
The provision of the contract is between 08:00 and 22:00. As such, there will be morning and evening shifts available with a rolling rota for Saturday on call shifts. However, there is flexibility around this which can be discussed at interview.
We believe that a career is not just about earning a living; it's about having your say and making things happen that can mean positive changes to the lives of vulnerable people.
We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime.
Nacro have launched the Community Support Service - Tier 2 (CAS-2) which is a national service commissioned by Ministry of Justice to provide accommodation and support as an alternative to custody.
The Team provides flexible and holistic support to residents with a wide range of support needs. We aim to support them to find and keep a stable home at the end of their CAS-2 placement. You will manage a caseload of clients in properties in your allocated patch in the Derby area
This role provides an excellent springboard into other criminal justice professions and housing roles. To learn more about Nacro please click
Duties and responsibilities include but are not limited to:
- Plan and deliver effective support and safety plans with the service user referring to specialist agencies as required.
- Ensure that properties are always adequately equipped, maintained, furnished, and cleaned.
- Support residents to understand responsibilities that will help them keep their CAS-2 and future accommodation.
- Empower and motivate service users to identify and achieve desired outcomes.
- Develop a move-on plan with service users at the earliest opportunity, identifying realistic options for their future home.
What we want from you:
- Understanding and Commitment to the Nacro's Values.
- Knowledge of the issues affecting people in contact with the Criminal Justice System and/or people experiencing homelessness.
- Ability to develop person centred support and move on planning.
- Understanding of safeguarding.
- Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
- Flexibility to travel within your allocated patch for training and team meetings and be flexible to cover other local patches as required.
What you can expect from us:
- A dynamic and supportive team who delivers results for the people we support every day.
- The opportunity to work flexibly within the community as this role allows you to work from home in between property visits.
- A commitment to helping you learn and develop your career.
- Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements .
This role requires regular travel, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile travelled.
An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance.
For further information about the role, pleased click
HOUSING SUPPORT WORKER - Community Accommodation Service - Tier 2
Salary - £22,740 per annum (Base Salary £21,740 +£1000 Unsociable Hours allowance)
Job Type - Permanent/Full-Time
Hours - 40 hours (including 5 hours paid lunch breaks)
Location - Newark / Grantham
( with travel to Lincoln, Shirebrook and Nottingham)
The provision of the contract is between 08:00 and 22:00. As such, there will be morning and evening shifts available with a rolling rota for Saturday on call shifts. However, there is flexibility around this which can be discussed at interview.
We believe that a career is not just about earning a living; it's about having your say and making things happen that can mean positive changes to the lives of vulnerable people.
We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime.
Nacro have launched the Community Support Service - Tier 2 (CAS-2) which is a national service commissioned by Ministry of Justice to provide accommodation and support as an alternative to custody.
The Team provides flexible and holistic support to residents with a wide range of support needs. We aim to support them to find and keep a stable home at the end of their CAS-2 placement. You will manage a caseload of clients in properties in your allocated patch in the Newark/Grantham area with travel to Lincoln, Shirebrook and Nottingham
This role provides an excellent springboard into other criminal justice professions and housing roles. To learn more about Nacro please click
Duties and responsibilities include but are not limited to:
- Plan and deliver effective support and safety plans with the service user referring to specialist agencies as required.
- Ensure that properties are always adequately equipped, maintained, furnished, and cleaned.
- Support residents to understand responsibilities that will help them keep their CAS-2 and future accommodation.
- Empower and motivate service users to identify and achieve desired outcomes.
- Develop a move-on plan with service users at the earliest opportunity, identifying realistic options for their future home.
What we want from you:
- Understanding and Commitment to the Nacro's Values.
- Knowledge of the issues affecting people in contact with the Criminal Justice System and/or people experiencing homelessness.
- Ability to develop person centred support and move on planning.
- Understanding of safeguarding.
- Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
- Flexibility to travel within your allocated patch for training and team meetings and be flexible to cover other local patches as required.
What you can expect from us:
- A dynamic and supportive team who delivers results for the people we support every day.
- The opportunity to work flexibly within the community as this role allows you to work from home in between property visits.
- A commitment to helping you learn and develop your career.
- Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements .
This role requires regular travel, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile travelled.
An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance.
For further information about the role, pleased click