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Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.

Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity for a candidate with experience in management and a real interest in social housing, who values the autonomy of working in a small and close knit organisation.

As estate manager, your main duties will be to:

1. Give the TMO the strategy it needs to deliver an excellent housing service for residents.

2. Ensure that the TMO is adequately and responsibly resourced.

3. Ensure that the TMO complies with the Management Agreement signed with Camden Council, all applicable legislation, and current best practice.

4. Provide effective day-to-day leadership, management and supervision of staff.

5. Uphold a service culture which puts residents’ satisfaction at the heart of delivery. 

6. Ensure the effective delivery of the TMO’s housing management functions.

7. Work in partnership with the committee to deliver continuous improvement and good value across all TMO managed and contracted services.

This could be you if you have:

• 4 years+ experience of managing staff, and at least 2 years experience of reporting to a board;

• good knowledge of housing law or current issues relating to social housing;

• experience in procuring contracts and managing contractors;

• a proactive, can-do attitude, and an ability to motivate a team;

• excellent numerical and IT literacy, including a record of preparing and scrutinising budgets;

• Either a Level 4 Certificate in Housing, or an undergraduate degree (2:1 or above), and are prepared to enrol in the 1 year online Level 4 course by the Chartered Institute for Housing. 

The TMO is prepared to fund the Level 4 course, and to support a bright manager with a successful track record of delivery to transition into social housing.

Please download the job description and person specification, and send your CV and Cover Letter by the closing date.