Full-Time Head Of Development Jobs

Head of Housing and Community Projects

Location: Chorley, other venues around Lancashire and virtual meetings (hybrid working approach)

Salary: £43,000 - £46,000 – salary based on a 35-hour working week (pro rata based on hours agreed). Salary commensurate with experience.

Lancashire Mind is an independent mental health charity, delivering our impactful strategy that has been co-created with the people of Lancashire. We reach over 10,000 people each year - connecting, supporting and changing minds.

We’re an active member of the national Mind Federation, linking us with over 100 other local Mind organisations across England and Wales, providing excellent opportunities for good practice sharing and partnership working.

Our purpose is to support people in Lancashire to achieve the best mental health and wellbeing possible.

In this new, exciting and challenging role, we are seeking an inspirational leader who will take responsibility for strategically overseeing our growing housing offer, whilst providing oversight to our adult focused community engagement projects. There is significant synergy between these two services and the Head of Housing and Community Projects will have a responsibility to drive growth, impact and continuous improvement. Each service will be headed up by service leads (line managed by this role), who subsequently oversee a growing workforce of 13 team members.

In this newly created role, you will use your housing knowledge and project management expertise to explore and realise the potential of the tenancy management and community engagement projects services. Both service areas can be challenging but make a life-changing difference to those we support and the wider organisation.

Deadline: 12noon on 3rd May 2024

Interviews: Wednesday 8th and Friday 10th May 2024

Who We Are: Hopestead
We believe that everyone deserves a place to call home, and we’re dedicated to tackling the route causes of homelessness. Our approach involves innovative solutions and partnerships across various sectors, aiming to make a significant, lasting impact in the lives of around 20,300 people facing homelessness in our region.

The Role:
As a key person within the Hopestead team, you'll take care of the operational delivery of our strategy to address the route causes of homelessness. Your day-to-day will involve dynamic leadership, strategic thinking, and heartfelt dedication to what we do. You'll be the driving force behind our team of Community & Programme Officers, ensuring they have the support and motivation to excel in their roles.

Your Day Might Look Like This:
We promote hybrid working, so each week you can split your time with regular days in our Norwich office and at home. Regular travel throughout East Anglia is required but day to day, you’ll work closely with our team on important initiatives like 'Hope at Home,' where you'll handle referrals and oversee our day-to-day work. You'll team up with Flagship Group’s communications team to plan campaigns that share what we're all about. You'll also build relationships with other charities and look for new ways to work together to make a bigger impact.

Who We Need:
We're seeking a leader, not just a manager. You're a catalyst for change, someone who can translate passion into action and results. While experience in the homelessness sector isn't essential, your leadership skills, empathy, and ability to fire up a team is. You're great at building partnerships, advocating for our cause, and ensuring our operations align with our ambitious goals. Your insights will not only drive our team forward but also influence our strategic direction, keeping us aligned with our goal to end homelessness.

Join Us:
If you're ready to make a big difference, bring your energy, leadership, and vision to Hopestead. Together, we can create a future where everyone has a place to call home.

Head of Property
Canterbury, Kent
£50,242 - £57,778 pa plus excellent benefits
35 hours per week 

The Head of Property is a crucial and pivotal role at the Diocese, as you will lead the strategic management of the Diocese’s assets, taking responsibility for maximising income and capital returns from assets, including property development on investment land and buildings.

Reporting to the Diocesan Secretary, you will oversee the management of the Diocese’s housing and the Glebe estate. You will ensure good quality clergy accommodation through strategic maintenance and planned enhancements, along with the sale, purchase and development of housing stock and glebe land as required.

Managing the Property Services Team, which oversees the management of all clergy and other housing within the Diocese, you will ensure maintenance and improvements are performed within agreed timeframes and budgets and provide an excellent and friendly service to clergy and their household. In addition, you will ensure maximised rental income from vacant housing and glebe land which is a key income stream for the Diocese.

As Head of Property, you will offer support to parishes and protect their interests by advising on decision making regarding their buildings, with a particular focus on enhancing utilisation and value, especially for church halls. You will also represent, protect and advance the interests of PCCs, Incumbents and Churchwardens, by partnering with them to provide high-level advice to parishes on the effective management of property matters, particularly in cases where the Diocese acts as custodian trustee on their behalf.

As a key member of the Diocesan Office and Senior Management Team (SMT), Diocesan Finance & Assets Committee, Diocesan Advisory Committee and Property Advisory Group, you will manage the property budget, taking part in budget reviews and budget setting in partnership with the Director of Finance and Finance & Assets Committee.

Professionally qualified with a relevant qualification and with significant demonstrable post qualification experience in a similar role, perhaps as a surveyor, you should have proven leadership experience with a focus on strategic property development and resource planning.

With experience of working in the property sector, ideally in asset management, residential property management and landlord and tenant relations, you should have a track record of driving maximum return from property and/or land assets, including experience of property disposals and purchases. Able to maximise  income, you should also be adept at planning, managing and reviewing substantial budgets and exercising strict financial controls in a property environment.

Sympathetic to the overall Christian mission of the Church of England, including the Diocese’s schools, church communities and buildings, you should be prepared and able to travel regularly throughout the Diocese.

Previous experience with Charities or Not-for-Profit organisations is desirable but not essential.

The Housing and Land assets of the Diocese of Canterbury comprises operational and investment properties, almost all of which consist of ministry housing stock and a small amount of Glebe Land. Assets include circa 170 parsonage houses, the majority of which are occupied by clergy, establishing a unique relationship between the Diocese and church leaders. A minority of the stock (around 50 properties) which are intended for ministry but not currently used, generate substantial rental income. Notably, recent years have seen the move to ensure that we have the right properties in the right places for ministry as well as exploring development opportunities on existing properties that are due to be reviewed, sold or replaced.

Canterbury Diocese is the oldest diocese in England, stretching from Maidstone to Thanet, the Isle of Sheppey to the Romney Marsh. We have 350 miles of coastline with historic ports and seaside resorts, alongside rural communities, market towns and commuter-belt urban developments. Affluent areas often sit alongside pockets of major deprivation, offering an exciting and challenging mission context. 

At the heart of all we do is a vision of transformation for ourselves and our communities: no one can encounter God and remain unchanged. In the Diocese of Canterbury, we want to increasingly become a Christian community transformed through encounter with Christ, growing and overflowing to transform and bless the families, homes and communities we serve: Changed Lives, Changing Lives.

Closing date: 6 May 2024, 11:59pm

Housing Tenancy Officer

Location: Head Office, Oldbury B68

Hours: 35-hours per week

Salary: £27,657 per annum (pro rata for part-time)

As an organisation that plans to grow, we are building a new Housing Management team and are looking for a Housing Tenancy Officer to be part of the team.  

The role

The successful Housing Tenancy Officer will carry out a variety of housing management tasks included but not limited to: Supporting with the voids and lettings process, Managing rent arrears with a focus on income maximisation, Working with tenants to ensure they are involved in shaping our services, General tenancy and estate management, Managing day to day repairs, cyclical maintenance and service contracts and Supporting the Senior Housing Manager with longer term asset management planning.

We offer flexibility in how you get your work done, whether that is working from Head Office, being out at the schemes, to occasional working from home. The post is 35 hours flexible working across Monday to Friday with occasional out of hours work.

About You

We are looking for someone with a genuine interest and passion for working to improve the quality of our residents’ lives. You need to be enthusiastic and show capability and ownership to develop in the role. You will also need to have excellent communication skills, previous experience with front facing customer service/administrative work in a housing service, excellent IT skills – proficient with Microsoft packages and the ability to learn new systems quickly, together with a positive can-do and flexible attitude to work.  

Please note, you will also need a full UK Driving License and use of a car for business purpose, and able to apply for enhanced DBS certificate, together with evidence of the Right to Work in the UK. These will need to be shown at the interview stage.

What can we offer in return?

If you are looking for a career in housing and can demonstrate you have the above requirements, this may be the ideal role for you. In return we will commit to providing the successful candidate with support to undertake a recognised Level 3 Housing Qualification.

In addition to ongoing training, we also offer a pension scheme and staff discounts.

The Company

New Outlook is a specialist Association that has been providing housing and care services to people with sensory impairment in the West Midlands for over 170 years. We currently have 10 Care and Supported Living services across Birmingham and some general needs properties in Redditch.

Our core values summarise what we ASPIRE to achieve:

· Approachable – friendly and easy to talk to

· Supportive – understanding and encouraging

· Professional – capable and skilful

· Innovative – inventive and adaptable

· Reliable – consistent quality and performance

· Empowering – confident and strong

How to Apply:

Please provide an updated CV along with a covering letter explaining “why you are applying for the role of Housing Tenancy Officer and what skills, experience and knowledge you can bring to this role” All applicants are encouraged to thoroughly read the job description provided, highlighting relevant skills and experience that directly correspond to the outlined responsibilities and requirements.  (Please do not write any more than 500 words).

Once completed, send this to us.

Closing Date: 12th April 2024

Interviews: Week commencing 15th April Face to Face, Head Office, Oldbury B68.

Please note, we are actively reviewing applications, and may close this advert early if a successful candidate is found.

New Outlook is a Disability Confident Committed employer.

The Margins Project, Union Chapel’s Frontline charity, work with people who are homeless or who are at risk of homelessness and helps address pertinent social justice issues these communities face.

The charity runs three integrated programmes:

• a community drop-in programme providing access to nutritious hot meals, and limited access to showers & laundry services.

• advice and engagement programme providing one-to-one as well as group advice service on benefits and housing, and onward referrals to pertinent services.

• support employment programme offers a paid catering training to 10 people who have had experience of homelessness, substance misuse, mental ill-health, and or imprisonment.

Our range of services are designed to help guests (service users) at varying stages, from having no roof over their head to getting back into employment.

This role offers an opportunity for an experienced adviser to help shape and evolve Margins services. Experiences on the ground at the drop-in programme inform the charity’s strategic direction. The role will involve expanding our partner network to link into pertinent statutory and other charitable organisations that provide services that will help our guests with their housing, substance misuse, recidivism, and mental health challenges.

We work closely with people on an individual case work basis to get guests off the streets, into hostels or temporary accommodation where possible, and work with private and social landlords on a range of issues. We support and represent the people we work with on the phone and in person, including at the council, the doctors, the job centre, and benefits tribunals.

Our drop-ins run on Mondays and Wednesdays 11:00am to 1:00pm where attendance is currently from 65 to 75 guests. The advice and engagement worker works more intensively with smaller numbers of up to 20. The demand for more follow up work and advocacy support has been increasing over the last two years and this in-house advice worker is critical for this demand.

Working collaboratively with the Drop-in Community worker (currently vacant), the head chef, and a small group of dedicated volunteers, you will be responsible for the support of a caseload of guests, some with complex needs, and will undertake key work responsibilities including registering the guests, identifying their housing, benefit and personal needs and conducting all necessary follow ups including occasional advocacy support, where deemed necessary.

Job Title: ADVICE AND ENGAGEMENT WORKER

Responsible to: Head of Margins

Location: Margins Offices at Union Chapel, Islington, London

Salary: £32,500 - £35,000

Terms: Full time 37.5 hours per week with 1 hour unpaid for lunch.

Three-month probation, two months’ notice.

23 days annual leave + bank holidays. Workplace pension scheme (NEST)

Start date: May 2024

Purpose of Job:

• To advise and assist guests (service users) with benefit claims and related issues, e.g., Housing Benefit, DLA, PIP, Income Support, ESA, Universal Credit, and other benefits. In particular, assisting them to claim Housing Benefit and UC to reduce risk of rent arrears.

• To develop significant contact and liaison with comparable housing and benefits advice organisations.

• To encourage guests engage with Margins activities, and where practicable, with the wider Union Chapel activities.

• To develop, facilitate and deliver group advice workshops/training programmes and open discussions forums to engage guests who historically do not engage with Union Chapel.

• To Refer Margins guests to relevant internal and external services.

• In liaison with the head of Margins and the chef to refer potential candidates to Margins’ Supported Employment Programme.

The Advice and Engagement Worker will have an active role in identifying and engaging guests as well as referring potential candidates to the Supported Employment Programme, a programme anticipated to expand beyond its current services in Margins catering.

Responsible For:

• Working with caseload of guests

• With the support of drop-in services community worker (currently vacant) to ensure the smooth running of the drop-in services

• Identifying opportunities to improve services both at a project and organisational level.

• Assist the Head of Margins in ensuring that the Margins Project remains GDPR compliant.

• Represent the organisation effectively internally and externally.

• Working in partnership with statutory and other charities to deliver co-ordinated support to guests.

• Identify relevant training opportunities in capacity building.

• Initial liaison with and acting as the first referral contact for the Supported Employment Programme

Key Duties:

• To encourage and assist guests achieve the maximum income from benefits to which they are entitled to, and to refer to relevant support services such as mental health, social services, community support.

• To advise guests on basic budgeting and where applicable to refer to Tenancy Support Officers or outside agencies for more complex help.

• To liaise closely with local authorities, social, and private landlords to try to achieve the best outcome for our guests.

• To identify if the guest is accessioning the right benefit that will support their long-term wellbeing.

• To support newly arrived refugees with their housing and benefit advice needs.

• To actively assist guests with formal appeals against Local Authority, DWP and HMRC decisions regarding benefit entitlement. Representing at Appeal Tribunals.

• To signpost guests to resources that can assist them in finding work.

• When needed, signposting guests to specialist providers in mental health or drug and alcohol support services.

• To Support guests on paying their rent, including providing advice on benefits and debt management.

• To Address breaches of occupancy agreements and develop strategies that would prevent and avoid eviction.

• To assist guests with backdated claims for Benefit by supporting their applications through to completion.

• To ensure all guests’ files are up-to-date and that data is captured on our management system.

• To provide written reports and statistics as and when requested.

• To attend supervision, training, and meetings as and when required.

• To provide advocacy support to guests as and when required.

PERSON SPECIFICATION

Essential:

• Good knowledge of the benefits system, including Universal Credit.

• Experience of working with homeless and marginalised people and understanding of the issues that face them.

• Experience of working or collaborating with people with mental health issues.

• Experience of working with refugees and their needs.

• Ability to manage challenging behaviours.

• Embrace a strength-based approach.

• A clear understanding of professional boundaries.

• A knowledge of the best practice in Safeguarding Adult procedures.

• Excellent written and oral communication skill.

• Ability to work proactively as part of a team.

• Ability to plan, manage and action follow-ups on time and manage and contain workload.

• Proficient in IT skills and competence in Microsoft Office applications.

• Committed to personal and professional development through ongoing training.

Desirable:

• Minimum of 3 years’ experience of providing advice to vulnerable groups

• Experience of delivering provision for the benefit of vulnerable backgrounds

Equal Opportunities:

• Ensure consistent and effective implementation of Union Chapel Equal Opportunities & Diversity policy and procedures.

• Positively promote an environment which respects and values the diversity of staff, volunteers, and Guests.

This is a guide to the nature of the work required of the Advice and Engagement Worker. It is therefore not comprehensive or restrictive and may be reviewed with the postholder and the line manager from time to time. The post holder may undertake any other reasonable duties within the capabilities and scope of the post as specified by their line manager. In such circumstances appropriate training will be provided.

How to apply

Please apply with your CV and a support statement, both no more than two pages, outlining your skills and experiences to meet the criteria of the role, why you want to work for Union Chapel Project and your availability to start with “Advice and Engagement Worker” in the subject line. Please also complete our Equal Opportunities Form.

Closing date: Tuesday 30 April 2024, 8am

Interviews will take place w/c 13 May 2024

About the role

The purpose of this role is to provide crucial support to enable the life changing service we provide for women who have survived trafficking, exploitation and other forms of violence. The role will provide support to the Service Manager, line management to volunteers and high quality casework support to survivors living in our safe house accommodation. The postholder will need to demonstrate a person-centred approach to ensure the provision of an excellent aftercare service
for survivors. 

The postholder will have significant experience of providing practical and emotional support to survivors. They will be able to develop, sustain, and evaluate joint work between agencies, establish good working relationships and negotiate effectively. We are looking for someone who can develop strong partnerships with other community organisations and groups, both locally within boroughs and London wide. 

About Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:

• We run three safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Two reasons why you should join Ella’s

1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and  sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.

For more details and to make an application, please head to our website. 

Closing date: Monday 22 April, 9.00am 

Interviews: Actively recruiting, with interviews being held until beginning of May 

An enhanced Disclosure and Barring Service check will be undertaken.

Due to the nature of the work, this post is for women only.

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from diverse backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants.

We're looking for an experienced, proactive and resourceful Repairs Maintenance Manager located at our Head Office in Caledonian Road, Islington.

£45,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs. The Repairs Manager will work as part of the Property Services team. Assuming day-to-day responsibility for the oversight and coordination of all repair and maintenance activities across all tenures (Supported, Unsupported, Intermediate and Market Rent).
Responsible for working collaboratively with the Customer Contact Centre to facilitate the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements. Offering technical expertise, whilst being a lead escalation for Contractor Management and Commercial Meetings.

What you'll do:

Instigate Orders
Authorise orders and approve variation price works from agreed SoR's. Offer technical support to Customer Contact Centre to ensure that works are value for money. Promptly instruct contractor and confirm agreed timescale. Liaise with scheme mangers as necessary.

Order Approvals
Approve and review high value orders, variations, and completed works prior to invoice.

Quality Assurance
Lead on all areas of quality assurance including sharing site visit responsibility with Property Inspector. Manage requests for pre inspections and post inspections with Property Inspector. Lead on Damp and Mould quality inspections and follow up reports. Communicate inspection KPIs to key stakeholders.

Works Delivery
Ensure that all works are completed within agreed time frame work and that this is accurately monitored through weekly WIP reports.

Contractor Management
Ensure strict adherence to Contractor code of conduct and agreed SLAs. Lead contract progress meetings to manage performance.

Complaint and Query Lead
Manage all complaints responses related to repairs from inception and act as escalation point for repairs and void teams.

For full job details please visit our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

Commitment to Value for Money and Quality Standards.
Can-do attitude.
Approachable and open behaviour.
Highly organised, can work with clear time frames and good attention to detail.

Essential:

A demonstrable commitment to deliver exceptional customer service.

Ability to promote best practice in Repairs, Voids and Asset management.

Experience of specifying Repairs and void works.

Experience gained from within a building/construction environment, with knowledge of regulations in Health & Safety; Repairs & Maintenance.

Excellent communication skills (both written and verbal) with a proven ability to influence and gain credibility with senior stakeholders and customers.

Undertake regular CPD (Continuing Personal Development) in construction related subjects.

Strong IT Skills - Microsoft Office - minimum Intermediate level.

Perform any other duties as may be reasonably requested by your line manager.

Desirable:

An HND or equivalent in construction or building studies.

A Full UK Driving Licence.

Knowledge of construction techniques.

Knowledge of building standards regulatory requirements in relation to repairs and maintenance.

Demonstrable knowledge of construction Health and Safety regulations.

Working knowledge of NHF Schedule of Rates (SOR's)

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.