Support Worker Jobs
Housing and Wellbeing Mentor
Hours: Full time 35 hours a week Monday to Friday
Contract: 12 months
Salary scale: £24,395 per annum, pay award pending
Responsible to: Tenancy Operational Lead
Location: Hybrid role with Nominal office working in Chorley, and regular travel to venues around Lancashire for tenant visits, training, and team meetings.
Lancashire Mind’s Tenancy Management Service works in partnership with several registered housing partners across Lancashire to manage a portfolio of properties on their behalf and provide tenancy support to people living with moderate mental health conditions.
We care about making a difference to people’s lives and through the provision of regular support, we work with each person to improve their mental wellbeing and build the confidence and skills to sustain their tenancy and move on to independent living.
We use an outcome-based approach, making sure that each person is involved in their own support planning from the start of their journey with us and achieve this by offering encouragement and one to one support to help each person to understand and manage their tenancy, develop social and daily living skills, gain access to essential services to manage their mental and physical health and help and guidance to maximise their benefits and improve their economic wellbeing.
Your new role
We are looking for a new Tenancy Management Worker to join our small and friendly team to manage a caseload of customers who have complex needs including mental health conditions, substance misuse, homelessness, and a possible history of offending.
Your job will be to work closely with these individuals to promote independent living and help them to achieve and sustain their tenancies. This is a challenging and varied job which is often rewarding, particularly when the people we have supported achieve their own goals and move on to build better lives.
What you will need to succeed
You will need experience of working with people with complex needs ideally in a supported or social housing setting and have the resilience to support people with a diverse range of mental health conditions to overcome barriers to independent living.
It is important that the right candidate is an excellent communicator, able to listen and understand people’s needs but also confident communicating and liaising with other local services and partner agencies to ensure each person has the right support in place.
An excellent working knowledge of safeguarding practices for protecting vulnerable people is also key to this role and the successful candidate will need to be able to demonstrate proven experience of this.
Ideally, an understanding of the issues which arise within the social housing sector or experience working in a similar role would be an advantage.
You will need to be a good team player, with the ability to work well with others and be able to work on your own initiative with minimum supervision.
This is an essential car user role as it requires extensive travel to and from tenants’ properties in Lancashire.
Lancashire Mind is an equal opportunities employer and welcomes applications from all sections of the community, particularly candidates with a lived experience of mental health conditions who fulfill all the criteria within the person specification.
Applications must be submitted using a Lancashire Mind job application form. For more information about the role and how to apply, please download the attached application form and Recruitment Pack.
The deadline for applications is 11:59pm on Monday 8th April 2024
Interviews for this post are scheduled to take place on Thursday 18th and Friday 19th April 2024 and will be held at Lancashire Mind’s Chorley Office.
Please note: Lancashire Mind follows Safer Recruitment practices and have a commitment to safeguarding people who use our services. Therefore, this post is subject to an enhanced Disclosure and Barring Service (DBS) check. If invited to interview, we will ask you to provide evidence of your qualifications and right to work.
The client requests no contact from agencies or media sales.
Are you interested in working for a charity that makes a real difference to the lives of vulnerable adults?
About the role
In the role of HARP Worker you will play an integral part in the team by providing housing advice and support to clients, supporting them to find suitable accommodation to prevent them from rough sleeping. Working alongside volunteers you will provide ongoing support so that clients can manage and sustain their tenancies; encourage clients to become active members in the community by supporting them with issues including mental or physical health, substance misuse or family breakdown. This is a fast paced role working with clients who have a history of criminal justice.
In this role you will:
- Advocate for clients who have multiple support needs.
- Support clients to find suitable housing and sustain tenancies.
- Assist clients in improving their life skills.
- Work across multiple boroughs, probation service and a prison.
About you
As the successful candidate, you will have had exposure to Criminal Justice or ex-offenders with a flexible approach of resolving housing needs. You will also be self-motivated and adaptable as no two days will be the same.
The key skills and experience for role are:
- A good knowledge of Criminal Justice and Welfare benefits system.
- Ability to manage a varied workload and meet targets.
- Excellent communication skills with a wide variety of audiences.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 11 April 2024
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Kineara has a two new vacancies for experienced Housing Support Practitioners to join our small and dedicated team for our Private Renters Project in Southwark.
Housing Support Practitioner
Contract and term:Self-employed 12 month contract, with a 3-month probation
Hours: 35 hours per week Mon – Fri with some occasional evenings when needed
Location: Flexible, with time split between home, our Southwark office 3 days per week
About the project
In an innovative partnership with Southwark Council, Southwark Law Centre, and Impact for Urban Health, we’ve been supporting close to 200 private renters over the last 3 years who have been threatened with eviction by their landlords, or are living in temporary accommodation, to sustain their tenancies and/or find onward housing in the social or private sector that is suitable for their health, needs and aspirations.
About the role
We are looking for an experienced, enthusiastic, and passionate support worker to take up a full-time role within our organisation as a Housing Support Practitioner in our small and dedicated team. The role will be based mostly in Southwark, and you will be working in partnership with the Council’s housing officers, solicitors, community services, social prescribers, and mental health support workers to coordinate tailored support for each client to avoid eviction and sustain tenancies, mediating with landlords where necessary and providing advice for onward housing when needed with the support of the Housing Link Worker. The objectives of these programmes are to avoid evictions, sustain tenancies or move to a better suited property, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders such as schools and health professionals to improve family health, build relationships and engage families and individuals and their networks of support.
About you
You will have experience of working with individuals with complex needs. You will be an enthusiastic person who is self-motivated, confident and thrives when working independently with a passion to support change. You will have excellent interpersonal skills, experience delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work sensitively and empathetically with people in vulnerable circumstances. You will also have experience working in a systemic and therapeutic way. It is also important to us that you have the competency to work with people from a variety of cultural backgrounds. To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
What you can expect from Kineara
Kineara will offer you an opportunity to be part of a dedicated small team that works closely together while encouraging independence and autonomy. This is a busy and hands-on role where each day is different, and you will be based in our office in Southwark, at home, and in the community doing occasional home visits. The role will provide you with support and supervision from our experienced project manager, as well as the flexibility to work to your clients' needs. With us, you will have an active voice in the organisation and your input in how our organisation develops will be highly valued. We are committed to providing a nurturing environment in which our staff can develop their skills, take on new opportunities and challenges, and grow professionally.
We ensure that wellbeing of our staff is a priority. Kineara provides a wellbeing package for all practitioners to encourage work/life balance and self-care for our staff.
HOW TO APPLY: Please send a CV and a cover letter explaining how you meet the criteria for the role. Please also include:
- Why you wish to apply for this role
- What you would like to gain from this role
- Your relevant experience, knowledge and skills, based on the person specification above.
- What other qualities you have that you could bring to the role
- Whether you have an up-to-date DBS and DRB check.
- When you are available to begin work
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
Senior Support Worker
Location: Stockwell, London (SW9 9ES)
Salary: £27,537
Permanent, 37 hours per a week
Closing date: 15 April 2024
Interview dates: 26 March & 10 April 2024 onwards
Are you looking for a new and rewarding career challenge? If you are passionate about making a real difference through supporting vulnerable young people, they would love to hear from you!
Our client have a Senior Support Worker role in their supported housing service in Stockwell. The service is close to Stockwell tube station, has good public transport links and onsite parking for colleagues. This role will specifically support a caseload of up to 7 unaccompanied young people who are seeking asylum in the United Kingdom and have been placed in their services as part of the Lambeth Young Peoples Pathway.
This role works to their person-centred support model building on customer care, health and safety, flexibility, adaptability and other skills to assist homeless individuals who are currently unable to live independently, by offering them the practical and emotional support they need to regain their Independence.
As well as the very specific needs related to their status as an asylum seeker these young people come to them with a range of other support needs, including but not limited to mental health and learning disabilities.
The support for each customer is person-centred, requires creative energy and is hugely rewarding forcolleagues as well as life changing for customers. This means embracing a dynamic work environment where each day presents unique challenges, offering valuable opportunities for personaland professional growth.
You will join a lively, supportive, and friendly team to work together to provide an excellent service for their young people. The wider team at our Stockwell service support young parents and their children.
Aspart of the team you will be required to support your caseload of young unaccompanied asylum seekers and our other customers to:
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Identify their strengths as part of our asset-based approach and identify their needs,
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opportunities, rights, and responsibilities to enable them to move onto to independent living
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Plan and set targets to achieve and take appropriate action to meet their goals and aspirations
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Take part in activities and provide them with opportunities that generate aspiration and confidence
A key part of the role is enabling customers to gain necessary support from other agencies so you will need to be able to network/build relationships with those in other organisations and support customers through their processes to access the support they need such as accessing benefits, housing and education.
You need knowledge of safeguarding and how this may apply in the day-to-day work we do as well as. understanding of the reasons why people become homeless and the needs and challenges they face and of statutory as well as the voluntary resources available to homeless people.
Our client are an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves. Equality, diversity and inclusion are key objectives for us, and they reflect this in their recruitment practices, actively seeking applications from all parts of the community regardless of race, religion or belief, sex, sexual orientation, gender identity, age, or disability.
You will need to have the correct right to work in the UK in place, as our client does not have a sponsorship license.
Please ensure that your answers give a clear outline of how your application meets the criteria for this role using the included job description and person specification.
You will need to be able to work shifts on a pre-planned rolling rota - 5 /7 days a week including mornings (from 7am), evenings (to 10pm) - these also include mid shifts and weekends.
In return, our client can offer you:
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Over 6 weeks holiday per annum (rising with service)
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Ability to buy or sell additional one week holiday per annum
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Employee paid DBS checks · Occupational sick pay
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Employer contributory pension scheme
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4 x Life Assurance
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Medical Cash Back Plan
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Yulife Employee Assistance & Rewards Programme
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Cycle to work scheme
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Full training and induction programme
About our client
Our client are a leading homelessness charity in London, providing housing and support to over 1,300 people each year.
Their aim is to help children, young people and adults who are homeless or at risk of homelessness to become independent and resilient. They believe in building on people’s strengths, aspirations and goals to help them break the cycle of homelessness.
Our client offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. They work with young parents and children at risk of exclusion build the skills and resilience that can help prevent homelessness. They campaign to end street homelessness. They build affordable homes to help people move on to an independent life.
Whatever your experience of street homelessness and its impact on people’s lives – personal, professional or voluntary – when you join the Thames Reach team as an Employment Specialist, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 10,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
The area of Prevention supports vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All the services within the area of prevention work to help people transition towards leading independent lives.
We are looking for an Employment Specialist (Support Worker) to join the Individual Placement and Support Team (IPS). The Lambeth Living Well Network Alliance is a collaboration of organisations Thames Reach; Certitude South London Maudsley NHS Foundation Trust, Lambeth Council; and South-East London Clinical Commissioning Group. The goal of all organisations is to provide mental health services and support to working age adults in Lambeth.
Thames Reach welcomes applications from people with transferable skills.
As an Employment Specialist (Support Worker) you will be responsible for:
- Build relationships and promote the service within clinical teams to generate referrals. Collaborative work with TR staff and other key stakeholders to support service users' employment goals.
- Manage an active caseload where you will work with people to develop vocational profiles and action plans to help people achieve their employment goals.
- Build relationships with diverse employers to source job opportunities.
- Network and develop opportunities to support people to get closer to their employment goals.
- Work collaboratively with the team and partners to deliver a high-quality service that exceeds the job sustainment outcomes.
- Keep accurate data, evidence, and update the case management system, understanding the need for to evidence work.
To succeed as an Employment Specialist (Support Worker), you will need have:
- Knowledge and experience of providing support to people to find employment.
- Be able to initiate and develop relationships with employers and other agencies for the people to access opportunities and overcome barriers to get them closer to employment.
- Empower and motivate people to build the skills and confidence they need to find and keep work.
- Good IT skills and administration - Be effective in recording and reporting data.
We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision, and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary.
- Critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Closing date: 01/04/2024
Interview date: 16/04/2024
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Kushba Bibi (contact details on our website).
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Hours: Full-time 35 hours per week
Benefits: Read more about the excellent benefits we offer in our profile page
Travel: Occasional, less than once per month
Closing date: 23:59, Wednesday 10 April 2024
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We are looking for an enthusiastic and confident individual to support our nation office in Glasgow. With experience of providing administrative support for a range of purposes and colleagues, together with knowledge of Health and Safety, Safeguarding and General Data Protection Regulations, you will ensure the office is safe, organised and efficient.
About the role
The Nations Support Officer will support the nation-based team, providing seamless and effective business support to running operations within the nation.
This role will include responsibility for the general management of a nation office, delivering effective and compliant services including day-to-day security, maintenance and health and safety provision within the site.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Experience of successfully managing ad hoc tasks and small-scale projects in an administrative or similar role, demonstrating knowledge and awareness of Health and Safety, Safeguarding, General Data Protection Regulations; knowing when to escalate issues.
- Experience of working as part of a team, as well as with minimal supervision and using own initiative whilst demonstrating excellent customer service with the ability to remain calm, diplomatic and composed.
- Experience of working in a support role with responsibility for meeting regulatory requirements and providing administrative support to home-based staff or geographically dispersed colleagues and volunteers.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Skills
- Experience of Microsoft Office, including a working knowledge of 365 applications, including Outlook and Excel, and ideally a working knowledge of the following: SharePoint, One Note and Teams.
- General property management experience including environmental management.
- Can demonstrate effective supplier relationships and a customer care approach.
- Excellent planning and organisational skills with attention to detail. A proactive approach and the ability to work on multiple projects/tasks simultaneously.
- Confident to lead relationships and outputs from senior stakeholders, including landlords and able to apply critical thinking in response to issues arising.
- Health and Safety knowledge to conduct fire evacuation training, mandatory checks/implementations, employee on site inductions and conducting event risk assessments.
- An enthusiastic and flexible approach, able to work closely and adaptively with the immediate team and collaboratively across the wider organisation.
- Knowledge and understanding of the Voluntary sector in the Nations and the environment we operate in.
- Knowledge of safeguarding principles and practice. Strong empathy for the needs of volunteers, people with arthritis and staff.
- Able to record and maintain accurate and up to date personal and numerical
- Data with knowledge of General Data Protection Regulations (GDPR).
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Interview
Interviews expected: Wednesday 24 April and Thursday 25 April 2024, in person, at the Glasgow office
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site.
Staff benefits include free shuttle bus, and more… Read more below
Role Requirements
As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required.
You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. You will be health and safety aware, take ownership of your own work, and be understanding of the children’s needs here at The Children’s Trust. Good organisational skills, flexibility and being friendly and caring in nature are a must for this role. Please note that the role requires a significant degree of manual handling and working with houses services and laundry equipment.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include: free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offender’s
We comply with the Disclosure & Barring Service (DBS) code of practice and have a written policy on the recruitment of applicants with criminal records, both of which are available on request.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Responsibilities:
- Provide high quality information and support in an empathetic and professional manner.
- Conduct a holistic needs assessments for each service user according to their individual circumstances
- Working with each service user to establish the most appropriate sources of support, and agree an action/support plan with them
- Provide a face to face service when there is an over-riding need to do so by visiting service users
- Collaborate with other agencies/service providers who can offer additional support options
- Liaise with partners, ensuring that agreed actions are followed up
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Provision team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
Person Specification:
Essential
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national / local / statutory agencies.
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Knowledge and insight into complementary support services (whether national / local / statutory agencies).
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution-focussed
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care
Other
Use of own car, ability to travel to support service users / attend meetings.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
The client requests no contact from agencies or media sales.
Hours: Full-time 35 hours per week
Benefits: Read more about the excellent benefits we offer
Travel: Occasional, less than once per month
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We are looking for an enthusiastic and confident individual to support our nation office in Cardiff. With experience of providing administrative support for a range of purposes and colleagues, together with knowledge of Health and Safety, Safeguarding and General Data Protection Regulation, you will ensure the office is safe, organised and efficient.
About the role
The Nation Support Officer will support the nation-based team, providing seamless and effective business support to running operations within the nation.
This role will include responsibility for the general management of a nation office, delivering effective and compliant services including day-to-day security, maintenance and health and safety provision within the site.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- It is not likely that fluency in oral Welsh will be essential for this post. However, the ability to perform some duties in English and Welsh may be desirable for the post.
- Experience of successfully managing ad hoc tasks and small-scale projects in an administrative or similar role, demonstrating knowledge and awareness of Health and Safety, Safeguarding, General Data Protection Regulations; knowing when to escalate issues.
- Experience of working as part of a team, as well as with minimal supervision and using own initiative whilst demonstrating excellent customer service with the ability to remain calm, diplomatic and composed.
- Experience of working in a support role with responsibility for meeting regulatory requirements and providing administrative support to home-based staff or geographically dispersed colleagues and volunteers.
Your skills
- Experience of Microsoft Office, including a working knowledge of 365 applications, including Outlook and Excel, and ideally a working knowledge of the following: SharePoint, One Note and Teams.
- General property management experience including environmental management.
- Can demonstrate effective supplier relationships and a customer care approach.
- Excellent planning and organisational skills with attention to detail. A proactive approach and the ability to work on multiple projects/tasks simultaneously.
- Confident to lead relationships and outputs from senior stakeholders, including landlords and able to apply critical thinking in response to issues arising.
- Health and Safety knowledge to conduct fire evacuation training, mandatory checks/implementations, employee on site inductions and conducting event risk assessments.
- An enthusiastic and flexible approach, able to work closely and adaptively with the immediate team and collaboratively across the wider organisation.
- Knowledge and understanding of the Voluntary sector in the Nations and the environment we operate in.
- Knowledge of safeguarding principles and practice. Strong empathy for the needs of volunteers, people with arthritis and staff.
- Able to record and maintain accurate and up to date personal and numerical data with knowledge of General Data Protection Regulation (GDPR).
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Download the job description and person specification for the Nation Support Officer - Cardiff role (Word 51 KB).
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
Interview
Interviews expected: Thursday 18 April 2024, in person, at the Cardiff office.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Job Title: Domestic Abuse Triage Officer
Hours: Full-time 35 hours per week
Contract Type: Fixed Term Contract to 31st March 2025
Salary: £30,250 per annum
Application Deadline: Thursday 11th April 2024 at 11.59pm
Interviews: in person, week beginning 22nd April 2024
Location: BCWA’s head office in London SE20
Employee benefits we offer:
- A friendly, flexible and values-led organisation
- Competitive salary
- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
- Contributory pension scheme (5%)
- Training to help you perform your role and support your professional development
- Comprehensive Employee Assistance Programme and wellbeing support
Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.
About the role: You will be the first point of contact for victims/survivors of domestic abuse. You will answer calls to the charity’s helpline, dealing with enquiries and referrals from other agencies, and providing immediate emotional and practical support. You will use approved risk assessment tools to triage victims of domestic abuse to the correct BCWA service, for example our refuge or outreach services, or signposting them to external agencies where appropriate. You will need to recognise, respect and address the needs of clients who face particular barriers when seeking help to access the service, including those from diverse communities, LGBTQ communities, people with disabilities, women and girls with complex needs and other hard to reach groups.
All staff have access to hot-desking at our offices as needed. Flexible working is welcomed at BCWA. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace.
Location: BCWA’s head office in London SE20
Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.
Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted. If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.
We reserve the right to terminate this recruitment process should we receive a large number of applications.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA are an Equal Opportunities Employer.
Reg. Charity No.1068007.
The client requests no contact from agencies or media sales.
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London’s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues.
We are looking for a Lead Worker to join the Hillingdon Street Outreach Team.
You will:
- Lead outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough.
- Take a lead role within the team, working closely with support workers and assistant support workers to identify the quickest and most appropriate route off the street for people found rough sleeping, and devise plans to achieve this.
- Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation.
- Work alongside partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation.
- Represent the team at multi-agency meetings.
- Accurately record all work completed within given timeframes.
To succeed as the Lead Worker, you will have:
- A strong commitment to providing a high standard of service.
- Experience working with people who have rough slept or vulnerable adults and supporting them to access services.
- Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently.
- Good communication skills and confidence in public speaking when representing Thames Reach externally.
- Experience in forming strong working relationships with partner agencies, being able to challenge them when required.
- Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone.
- A clean driving license (desirable).
We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary.
- Critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Closing date: 04/04/2024
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information, please contact, Benjamin Sebok (contact details available on our website).
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
The purpose of this role is to provide crucial support to enable the life changing service we provide for women who have survived trafficking, exploitation and other forms of violence. The role will provide support to the Service Manager, line management to volunteers and high quality casework support to survivors living in our safe house accommodation. The postholder will need to demonstrate a person-centred approach to ensure the provision of an excellent aftercare service
for survivors.
The postholder will have significant experience of providing practical and emotional support to survivors. They will be able to develop, sustain, and evaluate joint work between agencies, establish good working relationships and negotiate effectively. We are looking for someone who can develop strong partnerships with other community organisations and groups, both locally within boroughs and London wide.
About Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
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We run three safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
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We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
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We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Two reasons why you should join Ella’s
- You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
- You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
For more details and to make an application, please head to our website.
Closing date: Monday 22 April, 9.00am
Interviews: Actively recruiting, with interviews being held until beginning of May
An enhanced Disclosure and Barring Service check will be undertaken.
Due to the nature of the work, this post is for women only.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from diverse backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants.
The client requests no contact from agencies or media sales.
The Exempt Accommodation Support Service is a new project based at our main hub in Digbeth but providing outreach support across a number of locations in the city. We are looking for housing and substance misuse workers to provide flexible, person-centred support to people aged 18 years plus who are homeless, have a history of homelessness or who are at risk of becoming homeless. It will primarily be supporting people living in exempt accommodation who have support needs relating to addiction and who are in active treatment or contemplating treatment.
The aims of this service are to provide additional support to improve access and sustainment of suitable accommodation for people engaging in structured drug and alcohol treatment, to reduce the scale of unmet housing need for this group of clients and to build evidence of housing-related need and effective interventions. The service will provide a range of practical support around finances, health and wellbeing, access to volunteering or training opportunities and integration into local communities as well as supporting continued engagement with treatment and tenancy sustainment.
This post is for 35 hours per week fixed term for one year initially.
This post requires to :-
Provide a person centred service to individuals taking a psychologically informed approach to advice and support ensuring that clients are given choice and control about how their support is delivered.
Assist with practical support such as travel issues, settling into accommodation and addressing any immediate accommodation issues.
Ensure individuals have access to key services, including health care, substance misuse, and wellbeing services.
Manage an active caseload of clients, keeping effective and up to date records and monitoring outcomes through our CRM database system.
To support with timely reporting information regarding visits, support plans and session notes
To work with clients in first step of their recovery pathway, to provide individualised and strengths based support to promote their ongoing engagement in treatment and sustainment of tenancies to support this.
Working alongside our Housing Transitions Team to raise any issues around the standards and quality of exempt accommodation and to work collaboratively with providers to resolve concerns.
Signpost and refer clients into appropriate support services locally or citywide, to ensure they are able to access the support they need to stay safe and to start to live a healthier, happier life.
Build effective, positive rapport with clients, maintaining professional boundaries and fostering trust.
Work alongside and in partnership with other advice hubs and Housing Options teams based at other sites across the city to process referrals quickly and efficiently and to work collaboratively with other agencies and organisations to ensure high quality service delivery.
Support the Team Lead and Service Manager to monitor the take up and impact of service and the client journey, including case studies and data capture.
Work alongside volunteers and other staff teams to provide a safe, inclusive, effective and supportive service.
To assist client in arears such as budgeting and money management, benefits claims and understanding their housing rights and responsibilities.
Ensure safeguarding issues are accurately identified and reported promptly in line with SIFA Fireside’s Safeguarding Vulnerable Adults policy.
Keep up to date with relevant legislation, training and best practice and to work in alignment with the organisational values and in accordance with SIFA Fireside policies and procedures.
Any other duties as reasonably required under the responsibilities of the post and as directed by the Lead and Service Manager
Adopt a flexible approach to working within a multi-disciplinary team.
Working conditions:
There is a requirement to travel locally to accommodation providers or outreach sites. Travel expenses will be paid for any journeys undertaken
Interviews will take place week beginning 23rd April 2024
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Mental Health Outreach Worker
Reference Number: 205
Contract length: One Year
No. of hours: 37.5 hours per week (Full time, Monday – Friday)
Reports to: Complex Needs Housing Team Leader
Main base/s: Letchworth Wellbeing Centre
Salary scale: £24,000 - £25,000 per annum incl. Outer London Weighting (OLW)
In addition, this role will have a yearly staff retention bonus of up to £2106.
This payment is allocated at the discretion of HMN.
About the Service
This is a pilot working as a Multi-Disciplinary Team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.
Purpose of Post
Providing advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and remain a source of independent support for all clients. Ensure that the safety and wellbeing of the client is monitored and reviewed regularly and that a person centred recovery orientated and trauma informed approach is embedded approach in all aspects of the roles.
Service Objectives
- To improve the mental wellbeing of people experiencing mental ill health.
- To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- To reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
- To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
- To work collaboratively within an MDT consisting of CGL, District and Borough councils, housing teams and other professionals.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Monday 22nd April at 5pm.
Interviews will be held on a rolling basis.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
A unique opportunity to support housing access that ends homelessness…
About the role
Title: Housing Access Officer - known internally as Housing Procurement Officer
Location: London; Up to two days working from home may be considered in line with Crisis’ hybrid policy
You’ll join our London Wide Services at an exciting time, helping to deliver an outstanding pan London property access service across the private and social rented sector and contributing to the delivery of Housing First. Working alongside a variety of services across the organisation, you will identify housing opportunities, negotiate new partnerships, nurture existing relationships, and strive to establish routes into sustainable housing for people who have experienced homelessness by working with Landlords across London.
It’s a role requiring a creative approach and strong negotiation skills as you partner with both Landlords and Crisis’ Client Services. You will be responsible for bringing two sectors together and ensuring the interest of everyone involved are looked after, supporting the creation of tenancies that end people’s homelessness. The role is pan London, and you will work collaboratively with our 3 London services to ensure tenants receive the support they need to sustain their homes. There is scope for development of the role and plenty of support. It’s a fantastic opportunity!
Crisis is also in the process of establishing a brand new lettings agency, in partnership with Homes for Good – Scotland’s award winning social enterprise letting agency. The new lettings agency will launch in early 2024 and we envisage the housing access roles working closely with the new business.
About you
Understanding of housing law is essential along with the ability to develop, build and maintain key relationships.
Crisis are looking for a talented, motivated individual to join the Housing Access Team in London who wants to use their skills and experience working with landlords in the private sector, accessing accommodation to help end homelessness for the people we support.
With in-depth knowledge of the housing market in London, its unique challenges and opportunities and possessing excellent interpersonal skills which will support them to negotiate with landlords and access good quality affordable accommodation for our members. Thorough understanding of landlord’s legal responsibilities is essential coupled with insight into the needs of people experiencing homelessness and the challenges and stigma they face accessing good quality affordable accommodation.
A good understanding of the benefits system and how it relates to housing is key along with an ability to work alongside colleagues directly supporting people experiencing homelessness to ensure they are supported into sustainable tenancies so their homelessness is ended for good.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Monday 15 April 2024 (at 23:59)
Interviews will be held w/c 29th April
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.