Housing Management Jobs

You will be working from the Haverfordwest Office, as well as being home based, and travel throughout Pembrokeshire is essential.

Salary: Band DP3 (2) - £23,550 FTE this is £18,840 actual for 28 hours a week and £14,130 for 21 hours a week

Hours: 21hours or 28 Hours per week depending on suitable candidate

We are looking to recruit a self-motivated, enthusiastic, hard-working experienced Information & Advice Officer to join our organisation.

You will be committed to providing up-to-date information and advice to older people and their carers in outreach locations, via telephone, online and face to face. Working to approved quality standards, you will be responsible for the effective delivery of providing advice covering a range of topics including (but not exclusively); Welfare Benefits, Housing, Social Care and local services.

Closing date: There is no formal closing date. Applications will be reviewed as received until the position is filled. If you are interested, please therefore apply as soon as possible.

Interviews: To be confirmed – via Microsoft Teams

This is fixed term contract funded initially until November 30th 2024 and subject to review and funding thereafter.

Key responsibilities of the role:

• Provide advice covering a range of topics including (but not exclusively); Welfare Benefits, Housing, Social Care and local services.
• Provide support in managing financial issues, maximising income, payment plans, budgeting and claiming welfare benefits.
• Provide support to older people to build personal and wider community resilience and live healthier and more connected lives in their own homes for as long as possible, thereby, reducing isolation, loneliness and increasing their independence.
• Provide support with available housing options, e.g., private rented, social housing, shared accommodation.
• Work with partners to obtaining aids and adaptations to assist individuals in remaining independent in their home and reducing the impact of frailty.
• Develop a working knowledge of the information resources and office systems, which support the advice service, using them effectively and contributing to their continuous improvement.
• Keep up to date on relevant changes in the law, policies, and procedures, both locally and nationally, as they apply to and affect older people and their carers.
• To provide and maintain statistical information and case records in line with data protection regulations.
• Contribute to the maintenance of local information systems.
• To work as part of a team with other advice staff and volunteers.
• To liaise with outside agencies including Social Services and Department for Works and Pensions on behalf of clients, and for the purpose of establishing close working links.
• To make home / outreach visits as necessary
• To assist with the training and supervision of the advice volunteers.
• Promote the service to local partners and those over 50.

Experience of delivering Welfare Benefits Advice is required.

Ref BGC-241

Are you a proactive, compassionate and collaborative individual with a proven record of working with those who have complex needs and often do not engage with services?  Do you have strong experience of successfully working with challenging people and supporting them to make progress? 

If so, join St Giles as a Beyond the Gate Caseworker, where you will work on an innovative project piloting a new approach supporting individuals affected by the Criminal Justice system at higher risk of suicide and self-harm.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As our Beyond the Gate Caseworker, you will provide a community-based service that engages, motivates and facilitates those on license to make progress, through a range of one-to-one sessions, group activities, training and supportive measures.  You will work with your caseload of clients to produce individual action plans that support them to overcome social inclusion barriers, including housing, substance misuse, relationships, training, employment, finance debt and benefit, and deliver a range of planned custody and community assessments and interventions that keep clients engaged, motivated, and making progress.

We will also count on you to ensure all immediate appointments on release are attended such as probation, mental health, housing and substance misuse, and the delivery of small group activities based on need, including tenancy management, emotional wellbeing, shopping on a budget.  Liaising constructively with HM Prison Service and Probation personnel to share updates and completing referrals into services as soon as possible after release and map out a support plan for this are also both key aspects of the role, as are working flexibly, covering absences for colleagues, and supporting the delivery lead.

What we are looking for

• Proven track record of supporting ex-offenders 
• Qualification in Advice and Guidance or equivalent, to at least Level 3
• A sound understanding of the issues faced by the client group, such as housing, debt, substance misuse, mental health
• Excellent administrative and case management skills
• The ability to assess participants’ needs and provide client led support
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work. 

Please note this role requires an Enhanced Adult DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button. 

Closing date:    11 p.m. on 18 April 20204
       
Interview date:  26 April 2024 at Leeds Media Centre         

Homelessness Support Worker

Full time Post £24,000 pa working a 34 hour week

Job Title: Homelessness Support Worker

Location of Job: Based at Herring House Trust Hostel – Supported Accommodation

Working Hours: This post will entail working a rolling rota, which will involve some weekend, night work & bank holidays

                                  Rolling Shift Pattern:

• · 1 x 12 hour day shift 8am to 8pm followed by
• · 1 x 12 hour night shift – waking cover 8pm to 8am followed by
• · 3 days off
• · Repeat

Salary:                    £24,000 with enhanced pay when working a bank holiday shift.  3% pension contributions. 20 days holiday per year.

Training: A full training programme will be available to equip you with the skills for working in the supported  housing sector.

Additional: Meals available when working shifts.

At Herring House Trust, we believe everyone should have a safe place they call home. 

We are looking for an enthusiastic Homelessness Support Worker to join our team.  You will support and encourage our residents at all stages of their journey, working with people living in our supported accommodation Hostel. You will provide support to each individual to manage their own well-being and to take steps out of homelessness.

This is an excellent opportunity for you to work in an accommodation-based service.  You will be a part of a small, supportive Team, where your contribution will be valued. You will develop your knowledge and skills and support people with a range of needs.

You will want to make a difference and you will have a flexible and creative approach to working.

The role will be working a rota inclusive of day shifts, night shifts & some weekends, including bank holidays.  You will work a rolling shift pattern of two shifts, followed by 3 days off. It is important to us that you have a good work & home-life balance, so the rota ensures there is ample time between shifts.

If you feel you have the skills to make a difference, then we want to hear from you.

JOB DESCRIPTION:

Scope of Work: This is a full-time position. This employee works to deliver a full programme of support to a caseload of clients throughout their homeless journey.  The post will work within our direct access supported accommodation Hostel.

Responsibilities:

To provide a seamless pathway of support for someone who is in emergency housing need and seeking accommodation at Herring House Trust Supported Accommodation Hostel.

Work with a caseload of clients from first accommodation within the Hostel with the aim of enabling them to progress through our accommodation schemes.

You will support the client through a stepped approach.  Each stage within the Trust offers accommodation for up to two years. You will support our Hostel residents being responsible for helping each person to reach a point where they are ready to move onto the next stage of accommodation.  You will make referrals to our Halfway House accommodation, where people will live independently with ongoing support. For some people they may require longer term support within our emergency Hostel accommodation, whilst others will work through all stages of our resettlement programme, more quickly. 

You will: -

Provide both emotional and practical support to residents housed in the Hostel.  Herring House Trust works to a strength-based approach, we support each person to find their own strengths and build on those strengths to move out of homelessness.

Undertake an assessment of the Hostel client to develop a package of support which best suits their needs.

Liaise with other specialist agencies and ensure a multi-disciplinary package of care is in place as required.

Monitor the residents general conduct and ensure the smooth running of the hostel.

Meet regularly with clients on your caseload to review support plans, provide general support, offer new opportunities and provide a safe space for them to explore new support networks.

Work with your clients to facilitate move on from the Hostel to the Halfway Houses, identify any gaps in the skills required for independent living and support the client to develop new skills in those areas.

Identify any problems the client may be experiencing and work with them to find appropriate solutions.

Develop a sound knowledge of a range of services available for people in the local area and support clients to take up new opportunities.

Participate in meetings as required and represent the Trust;

Carry out any other tasks related to the role, which may be determined by the Senior Management Team.

Closing date for application midday Friday 19th April 2024.

Interviews for this post will be held on Wednesday 24th April 2024 in person, the interview will be informal and will give you the opportunity to spend some time with the Team.

Herring House Trust, 51 St Nicholas Road, Great Yarmouth, Norfolk NR30 1NR

Working for the single homeless Charity No: 1057387

Night time Support Worker - Waking Shift

Application via the form on the Room at the Inn website only (link to this below ad) 

• Hourly Rate - £12 per hour
• 24+ Hour post including weekends - overtime and cover work available
• 5.6 weeks Holidays (Pro Rata)
• Company Pension Scheme

This role will be at Room at the Inn @Museum Street, our 24 hour supported accommodation project.

Our aim is to provide support and short term accommodation for people aged 18+ who are homeless. To assist them to work towards independent housing by providing a settled address, personal action plan and suitable life skills programme.

The duties of this role would include:

~ Developing a personal action plan with residents

~ Assisting residents to access relevant services i.e. GP’s, Dentists, Emergency services if required

~ Assisting residents to attend relevant courses, encouraging confidence and life skills

~ Engaging with service residents to promote well-being, and progress with move on accommodation

~ Working as part of a friendly and supportive staff team

~ Attending Staff and Planning Meetings

~ Attending Staff Supervision

~ Ensuring daily Health and Safety and cleanliness of the buildings communal areas – ready for the following day, these tasks need to be done during the night shift period of 9pm – 9am

~ Room cleaning and turnarounds – ready for new residents, any other relevant additional duties as appropriate within the scheme 

Person Specification

Essential

~ Good computer skills, ability to send emails and use general office related software

~ Good interpersonal and communication skills and the ability to work with people with challenging behaviour

~ Good problem solving and listening skills and a non judgemental attitude

~ Ability to work and communicate with a diverse range of people from different backgrounds

~ Knowledge of Homeless Issues, including knowledge of Mental Health and Neurodiversity, learning difficulties, drug/alcohol and other addiction issues

~ Knowledge of relevant support agencies in the Warrington area and nationally

~ Ability to undertake daily cleaning duties to a high standard and report any health and Safety issues at morning handover for the day staff to action

Desirable

~ Relevant NVQ or experience in social care or support work

~ Driving License

~ Knowledge regarding Kitchen Hygiene

 Closing date ; midnight 17th April 2024, we encourage early applications as we will be arranging interviews as applications arrive. 

Job Types: Part-time (Minimum 120 hours per month and over-time available for the right candidates), Permanent

Housing Administrator

We are seeking a Housing Administrator to play a crucial role in delivering exceptional administrative support for specialised supported housing services.

Position: Housing Administrator – Specialised Supported Housing

Location: Tankersley, Barnsley (with travel from Durham to Worcester)

Salary Range: Circa £20,000 per annum

Working Hours: Flexi 30 hours per week, Monday to Friday

About the role:

As a Housing Administrator, you will be at the forefront of ensuring efficient and effective administration, placing tenants at the heart of everything you do. From managing data systems to handling complaints and supporting tenant needs, your contribution will be vital in maintaining the organisations high service delivery standards.

Key Responsibilities:

• Providing administrative support using Microsoft Office software and maintaining data filing and management systems.
• Assisting with social media updates, newsletters, and Easy Read documents for tenants.
• Handling complaints and delivering excellent customer service.
• Collaborating with internal and external partners to achieve objectives.

About you:

To be successful in the role of Housing Administrator you will need the following skills and experience:

• Previous experience in a similar role, with excellent communication skills and a positive attitude
• Proficiency in Microsoft Office suite.
• Strong communication skills, both verbal and written.
• Ability to work independently and collaboratively to achieve objectives.
• Problem-solving skills with a focus on customer service.
• The ability to drive and have a reliable vehicle available to use for work purposes with business insurance.

Although not essential knowledge of Sage Accounts Software and experience of housing and leasehold legislation, as well as housing and property management regulations would be beneficial for this role. Desirable qualifications include; CIH level 2 in Housing Practice or equivalent and NVQ 2 or 3 in Business Administration

If you're ready to make a difference in the lives of our tenants through efficient and compassionate administration, apply now to join the team!

You may also have experience in areas such as: Housing Administration, Housing Admin Officer, Temporary Accommodation Administrator, Housing Support Administrator, Housing Officer, Administrator Housing Association, Sheltered Housing Administrator, Lettings Administrator, Housing Management Administrator, Customer Service etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Housekeeper

 Location: Osgathorpe, Leicestershire

Job Type: Part-time, 22.5 hours per week

Contract Type: Permanent

Salary: £20,666 - £25,833 per annum (depending on experience)

Benefits: Generous annual leave allowance, salary exchange pension scheme, life assurance, occupational sick pay, dog-friendly offices.

Closing date: 19-04-2024

If you have experience working in housekeeping or hospitality and you are excited about the opportunity to work for a national assistance dog charity, this could be the role for you!

Their mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional, and social well-being.

To help them create amazing partnerships they need amazing people. They have an exciting opportunity for a Housekeeper to join their dedicated housekeeping team.

This is an incredible role at a prominent assistance dog charity where your role will be a part of their essential work that transforms lives every day.

 What you will do:

 You will be working within a small team to provide housekeeping cover, cleaning and catering for their on-site training courses, and overnight stays by their clients, staff, or other site users. You will be responsible for ensuring all areas of the site are kept clean to the highest standard and support the housekeeping and catering needs in all aspects of the charity's work.

What they are looking for:

•  Highly effective interpersonal skills.
• Excellent communication skills across a range of audiences.
• Experience in providing cleaning services.
• Ability to plan, prepare and cook hot and cold meals.
• Basic understanding of nutrition including knowledge of special dietary needs and food allergies.
• Some knowledge of human physical disabilities.
• Level 2 food hygiene certificate or willingness to obtain one.
• Flexibility to take on additional hours as needed.

You will be happy to work as part of a team and on your own initiative whilst being personable and approachable to all service users. The role requires some heavy and strenuous cleaning duties therefore it is essential that you have the physical capability to carry out these tasks safely.

Most importantly you will be passionate about the transformative impact that their assistance dogs provide to their beneficiaries.

They can offer you:

• Generous annual leave allowance
• Salary exchange pension scheme
• Charity sick pay
• Life assurance
• Employee assistance programme
• Wellbeing portal
• Free on-site parking
• Dog-friendly offices

This role benefits from working at their purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire - some local travel to and from the training centre may be required for weekly shopping trips and collecting/dropping off clients. This is a working training centre therefore you must be comfortable with dogs in the workplace.

The basic hours for the role are 22.5 hours per week, normally 3 days per week however hours will vary depending on charity activities. Some work may include evenings (up to 6.30 pm) and weekends to support on-site training courses for their clients. Working hours will be agreed on a 4-weekly basis. Time off in lieu or overtime pay will be available as appropriate for additional hours worked.

If this sounds like the right role for you, they would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

All interviews will take place at their training centre.

They recognize the benefit of diverse experiences and therefore welcome and encourage applications from all sections of the community. They are a disability confident committed employer.

You may also have experience in the following: Domestic Team Leader, Housekeeping Assistant, Housekeeper, Housekeeping, Cleaner, Cleaning Assistant, Cleaning Operative, Hospitality Assistant, Cleaning Supervisor, Cleaning Manager. Catering assistant, etc.

REF-212 726

JR007571

You have an excellent understanding of mental health issues, substantial experience of working in a housing and social care environment and the ability to lead a team by example. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship as a Team Manager.

Princess Court is a 24-hour Mental Health Supported Housing Service that provides a person-centred holistic approach to promote the recovery of the people who live here and help them regain their independence. The individuals entering the service have high-level support and care needs that can include serious mental illness and/or a history of substance misuse.

Our role is to support them, identify and meet their diverse needs and help them on their personalised recovery journey.

This challenging front line role comes with responsibility for the day-to-day management of the service, contracts, staff and building maintenance. As well as ensuring the very best delivery and offering direct employment support to Service Users, you’ll be responsible for promoting the service and managing all referrals. Line managing and provide supervision to front-line staff, providing individual and group support sessions to Service Users, ensuring data entry to MI & reporting systems is accurate and timely, and taking responsibility for the service budget – these are just some aspects of this varied and vital leadership role.

To succeed, you’ll need a proven relevant background that includes experience of managing a caseload of individuals with complex needs and, ideally, an understanding of the CQC Framework. A relevant professional qualification (e.g., CQSW, CIOH, RMN) would be useful too, as would experience of carrying out investigations and writing reports and recommendations and managing a budget. More important however, is your ability to lead, supervise and motivate staff and delegate work appropriately and managing conflicting demands and priorities in a timely manner. A willingness to participate in on call arrangements and a flexible attitude to working hours are essential attributes too, as is tact and diplomacy and a firm but inclusive management style and open and encouraging demeanour. 

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. 

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.