Cardiff, Cardiff
£12,400 per year
Permanent, Contract, Part-time
Job description

Background of the Post


The Welsh Refugee Council are working with Refugee Action to deliver the Navigating Asylum Partnership project funded by Comic Relief. The Navigating Asylum Partnership will address the individual, organisational, policy and bureaucratic barriers to a fair, just and effective UK asylum system. We want to create changes through our capacity building partnership with frontline organisations supporting people seeking asylum, our Asylum Guides network enabling people seeking asylum to access justice and support, and our Stand Up For Asylum campaign in which Experts by Experience will play a leading role.


The partnership will support 5775 people seeking asylum in the UK and will give them more power to navigate the asylum system. Our Asylum Guides will empower them to understand the UK asylum system, their rights and options within it through 121 and group-based interventions, thereby increasing their resilience and confidence to assert their rights, navigate they asylum system, develop local connections, and a sense of belonging.


7 Frontline charities covering 7 regions of the UK will improve people’s ability to effectively navigate their asylum journey. This UK network will take a more preventative approach and work together in peer support and to establish learning networks.


We will support people seeking asylum and refugees who have gone through the system to raise their voice as activists and experts calling for a fair and effective practices.       We will recruit and train volunteer Experts by Experience to speak out and influence the issues that they have identified as critical to change.

Purpose of the Post


  • To co-ordinate the Asylum Guides project


Major Duties and Responsibilities


  • To set up the Navigating Asylum – Asylum Guides project with you line manager
  • To recruit and train a team of volunteer Asylum Guides to deliver Asylum Guide briefings
  • To support and manage the team of Asylum Guides
  • To develop referral pathways and good working relationships with relevant stakeholders and organisations.
  • To recruit up to two Asylum Guides who will also be part of an Expert Panel to inform service delivery and Campaigning for the Navigating Asylum Partnership
  • To promote the service to stakeholders
  • To understand and follow the monitoring and evaluation plan for the project and meet reporting deadlines
  • To develop the project using Expert by Experience feedback and other progress data and feedback
  • To attend quarterly meetings with other coordinators on the Navigating Asylum Partnership and engage with the Early Action practitioner network
  • To plan for and participate in Navigating Asylum Partnership meetings and events
  • To engage with the Refugee Action campaigns team to support with case studies where possible
  • To participate in staff training, development and appraisal, as agreed with the line manager
  • To prepare for and actively engage in the support/supervision and appraisal process provided by the Service Manager
  • To attend external and internal meetings relevant to the service, as agreed with the Service Manager (these meetings will usually be in the locale, but may be held in other parts of Wales or the UK)
  • To carry out all duties in accordance within the principles of the WRC’s Confidentiality Policy and within agreed norms of impartiality and boundaries
  • To work on a flexible basis by performing other tasks not included above, but as necessitated by the needs and changing circumstances of WRC. These tasks will be dependent on location and workload, and will be identified by the Service Manager
  • To carry out the job in accordance with the aims, core values and appropriate procedures of WRC
  • To ensure that safeguarding procedures are in place and understood and followed by volunteers and relevant stakeholders
  • To ensure that the principles of impartiality, equal opportunity and confidentiality are upheld at all times








In order to deliver a service, a degree of flexibility is needed, and the post holder may be required to perform work not specifically referred to above. Therefore, the post holder is required to be flexible and co-operative in carrying out other reasonable duties and responsibilities. This job specification will be subject to periodic review with the post holder to ensure that it accurately reflects the duties of the job.


Equal Opportunities


WRC is committed to equality of opportunity in recruitment, the workplace and service delivery. The post holder is expected to follow WRC’s Equal Opportunities Policy.



Please send us your completed Application Form by 5pm on Thursday 22nd October.

CV's alone will not be accepted.

Due to the busy nature and number of applications we receive, we will be unable to respond back to unsuccessful candidates. 

We look forward to hearing from you


Posted on: 08 October 2020
Closed date: 22 October 2020
Job ref: To support and manage the Asylum Guide project
Tags: Advice, Information, Project Management