Team Administrator Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title: HR Administrator
Contract: Fixed Term – 12 Months (Maternity Cover)
Hours: 35 per week (Full Time)
Salary: £26,000 – £28,000 per annum (depending on skills and experience)
Location: Coram Campus – Bloomsbury, London (with flexibility to work from home 2-3 days per week)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the Role
We are seeking a HR Administrator to join our Human Resources team at Coram.
This is an exciting opportunity either for an individual who is looking to develop their HR skills in an experienced and supportive HR team or who has relevant HR experience and is looking for a new challenge.
This multi-faceted HR administration role covers all parts of the employee life-cycle, along with opportunities to get involved in projects such as TUPE, well-being, and recruitment and retention strategies. You will work closely with one or more business partners to support specific entities within the Group and will play an integral role in providing an efficient and effective HR service that adds value to the wider organisation.
We are looking for an individual who:
- has experience of working in a HR environment or administrative experience combined with HR qualifications;
- strives to deliver an excellent service;
- has strong interpersonal skills with the ability to relate professionally to staff and build good working relationships at all levels;
- has the enthusiasm and willingness to learn new skills;
- is a team player with a professional, flexible, and positive approach to work;
- can be flexible in order to support the needs of a busy department.
If this sounds like you - we’d love to hear from you!
More information about the role and its responsibilities and expectations can be found in the job description and person specification.
Working at Coram
If successful, you will join a supportive and collaborative team, where everyone’s contributions are recognised and valued.
At Coram, we’re driven by a purpose we care very much about. Delivering the right results for the children and families that depend on us needs people who feel supported, valued and appreciated for their efforts. We are committed to fostering an inclusive and fulfilling work environment in which our staff can thrive.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 11.59pm, Wednesday 8th May 2024
Interview Date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neurodiversity, and those from other groups who are underrepresented at Coram.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Role Summary
You will work closely with The Governance and Team Lead to ensure smooth and effective running of our finance and HR processes. You will work with the wider team supporting their effective delivery of training and projects as well as provide day to day support. This is a mixed and self-directed role with opportunity to contribute to a range of work and projects. We require some core office hours, by agreement and support team members to work flexibly to accommodate good work/life balance.
Role Description
HR
- Support management of team Compliance and Training
- Support the organisation to be legally compliant
- Support the organisation to reflect its values in HR process
Finance
- Issue invoices and monitor and pursue unpaid invoices
- Manage and administer monthly procedures linked to payroll
- Manage and monitor monetary transactions
- Monitor expenditure against budgets
- Monitor and support wellbeing fund spend
- Monitor associate invoices and provide support as needed
General
- Be a point of contact and support team members
- Support to project team including monitoring emails and responding to enquiries
- Support online events and manage bookings
- Provide basic IT support to team members
- Format documents in line with the company brand guidelines
- Support team members to produce reports and presentations
- Work with our team and partners to enable Neurodiverse Connection to run efficiently in line with the overall company aims
Personal Specification can be found in the Application Pack
About Neurodiverse Connection
Neurodiverse Connection is a Neurodivergent led Community Interest Company.
Our mission is to:
- Listen to and amplify neurodivergent views and voices.
- Give additional consideration to intersectionality and how we can support the amplification of views and voices that are often unseen and unheard.
- Support people from different neurologies to understand each other, facilitating solutions to the double empathy problem.
- Lead on changing understanding of sensory and social processing differences, particularly in relation to the built environment.
- Challenge the common misunderstandings and misconceptions of autism and support an improved understanding of neurodiversity within health and social care.
- Promote an improved understanding of neurodivergent culture and communication.
- Support neurodivergent people to have equal opportunities in life.
- Support neurodivergent people to have equal opportunities and outcomes in health.
- Support neurodivergent employment, including in leadership positions and facilitating change for the neurodivergent community.
Our commitment to you
It’s part of our mission to be a great place to work and to demonstrate how to work in neurodivergent affirming ways. We believe this is beneficial to everyone, regardless of neurology.
We aim to:
- Offer flexibility in delivery hours, within agreed parameters.
- Work to make Neurodiverse Connection an organisation that you enjoy being part of, that supports you in your role, that recognises your contribution and that delivers great outcomes for the neurodivergent people we work to support.
- Involve you in shaping and directing the organisation.
- Listen when we don’t get it right, and welcome constructive feedback.
- Involve team members in development opportunities and spending the social value we’ve accumulated together.
- 35 hour full time working week.
- 4% work place pension contribution.
- 26 days annual leave plus bank holidays pro rata.
- Access to a wellbeing fund.
Recruitment details
Recruitment Timeline
- Deadline for applications : Tuesday 7th May 9am (unfortuantely we cannot accept any applications past this deadline)
- Applicants notified if shortlisted : Thursday 9th May
- Dates of interviews : Thursday 16th May
- Interviewees notified if they have been appointed : no later than Friday 24th May
How to apply
The application process is two stages.
Stage 1: download and complete the application form.
- You will be asked to enter some of your contact details and details of previous work.
- You will then be asked to answer 3 questions.
- You will also be asked to complete an optional equality and diversity form.
Stage 2: If you are shortlisted you will be invited to attend an online interview. You will be sent the interview questions 5 days ahead of the interview date.
As part of the interview, you will be asked to complete two tasks that are relevant to the role. One task is responding to email enquiries, and one task is to review and update a finance spreadsheet.
To apply for the role download the application form and return it to recruitment@ndconnection by Tuesday 7th May 9am.
Please note we do not accept CVs.
Further details can be found on our website
We are a neurodivergent-led Community Interest Company (CIC) created to improve support and outcomes for neurodivergent people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is a great opportunity to join a well-established organisation which is going through positive change and who would value your contribution, support your development and challenge you to do your absolute best each day. It's a busy team so we are looking for a true team player that is happy to get stuck-in and take on additional responsibility when needed.
You will assist in the delivery of an excellent, customer focused HR Service that provides advice, guidance and support on the full range of people related matters across the Organisation. This will be done by working collaboratively as a key member of the HR Team.
You will comply and act in accordance with relevant legislation, Platfform Policies and Procedures, including Code of Conduct, Equal Opportunities, Health & Safety, Data Protection and Information Security.
We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of wellbeing in the places that they live. Through our projects, we work with thousands of people each year.
We believe that long-lasting wellbeing comes about by understanding how lives can be shaped by traumatic experiences, identifying people’s strengths and focussing on healing. We know we can’t ‘fix’ people, but we can walk alongside people and help where we can on their journey.
We try hard to make Platfform a great place to work, we live our values and mission in everything that we do.
We reserve the right to close the advert once sufficient applications have been received.
The client requests no contact from agencies or media sales.
I am urgently seeking an Interim HR Administrator / Assistant for an initial 6-week temporary role to start as soon as possible with a not-for-profit organisation based in the London King's Cross area. The role pays a salary of up to £28,000 per year and is to start as soon as possible, with hybrid working (1 to 2 days in the office and the remainder working from home).
Your role will involve supporting the small HR team and: -
- Dealing with general HR queries
- Running reports for the team
- Filing
- Managing the diary of the Head of People & Culture
You must have experience of working as an HR Administrator or HR Assistant previously and be available within a weeks' notice to get started as soon as possible.
If you have the above skills and experience, please apply now.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are working with an excellent Charity to recruit for a HR and Payroll Administrator. This role is a 12 month fixed term contract, to provide essential support in the smooth day to day running of the Charity, with a key focus on bridging the gap between the HR and Payroll functions.
Key duties:
- Maintain and manage current HR and Payroll information on databases, ensuring all information is added correctly and accurately
- Provide support to the recruitment and onboarding process to ensure each vacancy is filled appropriately
- Support in issuing new contracts and/or updating contracts, hours and work patterns, employee status etc
- Process all salary changes stemming from merit increases, promotions, bonuses, and pay adjustments in the HRIS system (CoreHR)
- Be a point of contact for payroll related queries, including auto enrolment, salary information, sickness, benefits and extra duty payments
- Undertake other administrative duties including but not limited to RTW checks and DBS renewals
Ideal candidate profile:
- Level 3 CIPD qualified
- Experience working within both HR and Payroll teams
- Ability to communicate with staff of all levels
- Excellent time management and organisational skills
- Exceptional attention to detail
- Prior experience using CoreHR system
Agency reference number: J79594
Location: Central London
Duration: 12 months (FTC)
Salary: £26,396 per annum
Working hours: 35 hours a week
Working pattern: Home-based with occasional travel to the office
Start: w/c 29th April 2024
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Join the award-winning Independent Society of Musicians
Central London – Assistant to the Senior Leadership Team
Part Time (28 hours per week) and Permanent – Circa £38K - £40K pro rata
The award-winning ISM is the dynamic, change making professional membership body for musicians. With a current membership of over 11,000, the ISM is known for its campaigning work as well as services to musicians ranging from legal support and representation to counselling and professional development.
The ISM is now looking for an Assistant to the SLT who will carry out a broad range of duties, from working with the CEO on external affairs and diary management through to being involved in all aspects of Board meetings and looking after the ISM’s offices. You will be comfortable working at a senior level liaising with a wide range of people from Board members to politicians and have excellent interpersonal skills and great attention to detail. You will be proactive, a great problem solver, trustworthy and committed.
You will be joining a professional staff team who are based in Bayswater, London. The role is for 28 hours per week and we envisage that you will work four days per week, three of which will be in the office.
For a full job description for this role please see the attached specification.
To apply please send your full CV and covering letter saying why you are the right person for the job via the link on our website.
Closing date is Monday 13 May at 9.30. Interviews will take place face to face and applications generated by Ai will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As the Administration and Liaison Officer you will be the primary point of contact and the face of the Rugby foodbank for all stakeholders. You will need to have excellent administration and communication skills as you will be our contact point for volunteers, clients, voucher issuing agencies, food and financial donors. In partnership with the Service Delivery Manager, you will guide the development of the foodbank project including its material resources, financial assets, reputation, partnerships and volunteer body.
Your key skills will be effective communication and the ability to work with all types of people from every kind of background. You will engage with volunteers, clients, Trustees and external agencies such as statutory agencies, churches, schools and businesses to maximise engagement. You will need to be a flexible team member with the ability to balance duties according to the needs and opportunities of the organisation. You will be an outgoing self-starter who is confident working on their own initiative as well as part of a wider team.
Our stakeholders are primarily our volunteers, clients, voucher issuing agencies including statutory and community groups, food and financial donors from the community including churches and other faith groups, schools, other charities and businesses, our Trustees and staff.
Our Values: Compassion, Respect, Integrity, Faith and Community
At Hope4, (operating via the Hope Centre and Rugby foodbank), we believe that everyone has the right to have a place to call ‘home’, somewhere that is safe, secure and sustainable, and enough food even when in a crisis. We also believe that everyone should have the chance to realise their hopes and ambitions and as a charity, our clients are at the heart of what we do. Although Rugby is a small market town, in 2023 we supported over 190 people at our Day Centre and provided over 6000 food parcels at our Foodbank. Our staff and more than 80 volunteers are crucial to making this happen. Rugby foodbank is part of the Trussell Trust network of foodbank and operates within their operating model. The charity is founded on Christian principles and works to address homelessness and food poverty in the Borough of Rugby. Our staff and volunteers support these values and ethos irrespective of belief or background. Hope4 is the overarching charity name overseeing all operations of the Hope Centre and Rugby Foodbank.
For more details see the full job description and person specification.
The client requests no contact from agencies or media sales.
To be an effective lead on HR related matters, supporting the CEO and Management team, ensuring it is well-positioned to achieve its vision, current and future business operational plans and performance targets.
This is a key role instrumental in bringing the HR and Business administration functions together at an operational level. The core purpose of the role will be to support and manage all People and Management related administration matters across the organisation.
To take the lead for data protection and champion compliance across the organisation.
Please complete an application form, monitoring form and a covering letter to evidence how you meet the requirements of the person specification
To build meaningful lives as part of the wider community for refugees, asylum seekers and vulnerable migrants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
New Routes Integration
Since 2003 New Routes has been working with, and supporting, refugees, asylum seekers and isolated migrants in Norwich to support their wellbeing and ambitions by providing skill-building and social programmes in a safe and welcoming environment. We promote cross-cultural integration and community awareness, working with individuals and families from over 60 countries of origin. We work closely with an extensive network of partner organisations, both third-sector and statutory. New Routes is one-third of the Norwich Integration Partnership (NIP), alongside English+ and the Bridge Plus+.
Principle purpose of the post:
To work closely with the Chief Executive to ensure the professional and efficient running of all aspects of the organisation’s finances, HR and administration providing vital administrative backing to support and sustain the work of the Chief Executive and Project Coordinators. The successful candidate will be flexible, proactive and able to work both independently and in close liaison with colleagues.
Please see the attached Job Description and Person Specification. If you are committed to improving the lives of marginalised communities, we would love to hear from you. If you would like further details prior to submitting your application, please call our Chief Executive, Gee Cook, for an informal discussion.
Please complete the attached Application Form.
The client requests no contact from agencies or media sales.
Job Title: Fundraising & HR Support Officer
Reporting To: Fundraising & People Team Leader
Salary: £25,307 – £29,634
Hours: 37.5 hours per week
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool
Application Deadline: Sunday 28th April 2024
Interviews: Thursday 9th May 2024
Job Purpose:
This is an exciting opportunity to be at the heart of the Charity operations. This role is the first point of contact for supporters and requires outstanding customer care/ donor stewardship skills. The post holder is expected to foster excellent working relationships with all members of the Charity team, donors – both existing and potential – and Trust staff. This role will provide support to the fundraising team and with HR processing for the Charity, whilst also supporting with our hospital and online shop.
Main Duties/Tasks
Fundraising & Office duties
Undertake day to day administrative tasks as directed by the Fundraising & People Team Leader and Senior Team, including the preparation of letters, reports and memos, ensuring the work is of a high standard, professional and accurate. Adhering to sensitive information protocols and keeping sensitive information confidential.
Deal with all incoming telephone enquiries in a professional and helpful capacity and direct all incoming calls correctly and take accurate messages. Adhere to any confidential or sensitive information protocols.
Contribute to the efficient running of the public Charity office by receiving all donors and visitors in a welcoming and friendly manner.
Provide excellent customer care/ donor stewardship in all interactions with donors.
Manage the mail, ensuring it is opened, distributed and any donor correspondence is responded to in a timely manner.
Process donations in line with established receipting procedures.
Adhere to audit procedures and liaise with the Charity’s auditors.
Carrying out filing in line with office procedures and ensuring the safe storage and archiving of documents/records on a regular basis.
Provide support to the senior management team, including organising and scheduling meetings and room bookings.
Undertake banking procedures and ensure donations are accurately recorded and banked.
Hospital & Online Shop
Process online orders for the shop in a timely manner.
Run regular reports for the Fundraising & People Team Leader relating to online sales.
Support the management of the online and hospital shop, ensuring they are stocked, and products are displayed in the best way.
Provide good customer service within the shop inside the hospital Atrium.
Cash up the till, ensuring sales are correctly recorded and takings are passed through for banking.
Database support
Process donations on the CRM database, liaising with fundraising teams to ensure this is recorded correctly, including from online platforms.
Produce analytical reports from the fundraising database system, for audit purposes.
HR support
Provide HR administrative support within the areas of:
· Recruitment, including coordinating the recruitment process and the induction of new starters;
· Ensuring all staff have a DBS in line with the Trust requirements;
· Administration of staff annual leave allowance and absence reporting;
· Creating staff correspondence letters, including pay award, furlough or other required communication; and
· Attending and minuting HR meetings where required.
Other Duties
Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
Person Specification
Qualifications, Knowledge and Experience
Essential
· Experience of efficiently managing and delivering a demanding and varied workload.
· Proven track record of handling cash and working with tight protocols around audits and procedures.
· Strong track record of customer relations.
Desirable
· Experience of working at a charity.
· Experience of using a CRM system or database.
· Experience of working with Shopify or other online sales platforms.
· HR experience or qualifications.
Skills and Attributes
Essential
· Commitment to principles of equality, diversity and collaborative working.
· Excellent communications skills, both verbal and written across a range of audiences.
· Ability to build strong working relationships.
· Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.
· Ability to work in a logical and organised manner.
· Ability to work effectively as part of a team as well as independently.
· Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information.
· Excellent IT skills including Microsoft packages, especially advanced use of Microsoft Excel.
Additional requirements
Essential
· Strong interest in working for a children’s health charity.
· An understanding of and commitment to the values of Alder Hey Children’s Charity.
· Willingness to get involved with activities across the Charity.
Desirable
· Willingness to occasionally work outside of normal office hours.
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.
The charity is currently conducting a four-day working week trial, due to end on 30th September 2024. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2024 to agree the next steps, based on an assessment of the trial period; the four day working week trial may be ended, extended or adopted permanently.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
The Central Service Coordinator will ensure Gaddum delivers its organisational objectives by coordinating efficient and effective Human Resources, People and Central workstreams.
The successful candidate will be reporting to the Head of Finance and working as part of a small but high performing team: They will be a key reference point for the organisation’s leaders to ensure those they manage have the best possible opportunities to thrive during the course of their employment at Gaddum.
The postholder will be responsible for overseeing central systems and processes relating to organisation-wide People Services as required by the Senior Leadership Team and Trustee Board.
This role is subject to a Standard DBS Check.
For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equity, diversity and inclusion, Gaddum undertakes anonymous shortlisting by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
We have a brand new homeworking role in our People and Culture team. This is a fantastic opportunity to shape the role and make it your own. You will be the first point of contact in the team. You will have experience of HR administration and continuously improving processes to ensure they are both efficient and effective. An understanding of UK employment legislation is a must. You should have a demonstrable track record of successfully building and maintaining working relationships across an organisation. You should be adept in identifying pragmatic solutions considering the full circumstances of a situation.
We are a small yet busy team. The ability to work at pace whilst maintaining attention to detail is vital, as are good organisational and prioritisation skills
SCIE is a national charity with a clear vision of a society where care and support maximise people's choices. removes social inequality and enables people to live fulfilling, safe and happy lives.
To achieve this we research, evidence, share and support the implementation of best practice. We use this evidence and experience to shape policy and outcomes, and to raise awareness of the importance of social care and social work for creating a fair and equal society. Everything we do is informed by people with experience of care and support.
We are clear that to achieve our purpose we require a workforce of capable, valued and engaged employees.
At SCIE, we are driven by our values:
- Progressive – always learning and developing.
- Inclusive – working together for equality, diversity, and fairness.
- Credible – evidence-based, robust, and reliable.
- Transparent – open and honest.
- Committed – focused on making a difference to people’s lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are Made in Hackney
Made in Hackney started life in 2012 as a community cookery school working across London with the mission of tackling the climate crisis, health inequalities and bringing communities together using the power of plants. The impact of our work is varied, far-reaching and very real; changing hundreds of thousands of people’s lives for the better. We provide diverse culinary education, inspiration and support networks needed to ensure no one is left behind in the transition to a plant-centred, planet-friendly diet.
When you join Made In Hackney – you become part of this pivotal movement, where a new type of food culture is being formed with care, compassion and justice at its core.
We are seeking a highly motivated and strategically minded individual to become our Head of Operations and a key member of the Senior Leadership Team. You will have experience working in a senior role in the areas of operations, HR and governance. You will help the charity comply with health and safety requirements, safeguarding best practice and data protection and lead in developing organisational policies.
You will have a passion and flair for improving operational processes and efficiency, administering CRMs, and monitoring and evaluation to ensure we operate most effectively. You will not shy away from problem-solving operational challenges and thrive in supporting the core team (of 10 staff) to ensure the smooth running and ongoing development of the organisation. We appreciate you may not have all the experience outlined in each category below but if you excel in a few key areas please still apply.
The experience of working for Made in Hackney is varied, unique and rewarding. There is plenty of room for the successful candidate to be creative and bring new ideas for developing services.
Responsibilities include:
Leadership, Strategy and Governance
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Be an active member of the Made in Hackney Senior Leadership Team, working together to galvanise the organisation behind the strategic plan
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Contribute to strategic discussions on the future path of the organisation; providing oversight on key initiatives as required as a member of the Senior Leadership Team.
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Proactively participate in and/or lead team meetings to ensure effective communication and mutual support
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Provide lead support to the Board of Trustees, assisting the Chair with trustee meetings, keeping the Charity Commission website updated, and assisting with trustee recruitment, induction and training, board reviews etc;
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Act as the lead staff team representative on the Resource & Remuneration board sub-committee
HR & Training
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Lead the organisation’s HR function ensuring employment practice is legally compliant and fair, with a focus on being a fully inclusive employer;
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Keep abreast of the latest guidance in employment law and HR legislation, acting as the lead liaison with Croner external HR support;
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Act as MIH’s Lead for:
Safeguarding - conducting regular reviews of safeguarding policy, procedures and regular training for staff, trustees and volunteers and completing;
Data Protection - ensuring Data Protection Policy review and organisation-wide compliance and responding to any data incidents or breaches;
Training - overseeing staff/volunteer/trustee training and lead on implementing staff wellbeing initiatives eg. socials, team building days etc; -
Oversee monthly staff salary payment and coordinate with external payroll provider;
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Responsible for regular organisation-wide policy, procedure and risk assessment reviews
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Oversee any organisational structure reviews and ensure a system is in place for staff to receive regular and motivational feedback, and feel supported and able to perform their role;
Salesforce Admin
To be the main point of contact for core users' technical support and training needs, and to develop the Salesforce platform to improve organisational efficiency, relationship management and income generation. Intensive training will be provided to support this role.
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Act as the system administrator and manage admin functions including assigning new users, creating reports, dashboards, surveys, application forms etc;
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Onboard and train new users, and grow the level of expertise among the core team;
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Implement custom features when new work streams/programmes are set up and as organisational needs grow;
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Oversee support partnerships with external technical support and training providers.
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Support the Head of Fundraising & Communications and Community Programmes Manager with the creation of reports and dashboards in salesforce to present programme outcomes for funder and trustee reports and the MIH Annual Report;
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App Integration – use apps such as Mailchimp and 123 Form Builder (survey software) and integrate with Salesforce
Venue Management
MIH has a part-time Venue Manager who is responsible for the general upkeep and maintenance of the ‘Liberty Hall’ kitchen venue. The Head of Operations will oversee them and support key areas of venue management in the following ways:
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Manage relationship with venue partner ‘Clapton Commons’ to ensure key services of venue are running smoothly and represent MIH in oversight committee meetings;
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Ensure venue and office equipment is safe to use and repaired/replaced/PAT tested on time;
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Ensure the venue meets the latest Health & Safety requirements, Fire Safety Standards and is fully accessible;
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Support acquisition of new kitchen equipment when required, such as ovens, hobs etc either from a donated source or purchased from a supplier;
Finance
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Organise quarterly budget meetings between the core delivery team and Finance Manager to review budget and expenditure;
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Ensure the finance team understands the requirements and deadlines of board meetings and provide reminders to them for preparing the required financial reporting.
Line Management
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Line management responsibility for 3 direct reports, creating a supportive environment for growth and development
Apply with:
1. a CV with your career history and relevant experience for the role;
AND
2. a cover letter outlining what has attracted you to apply for the role of Head of Operations at Made In Hackney and what makes you the right candidate for the role.
The client requests no contact from agencies or media sales.
Are you passionate about mission? Are you organised and a people person? Do you want to play an essential part in Christians living out their calling to mission overseas? Do you enjoy variety in your work, where the unexpected often happens? This might be the role for you!
BMS World Mission is looking for someone to support mission personnel from recruitment to end of service, and to play an important role in the team that takes care of them. As part of the team, you will contribute to creating a positive, engaging and professional working environment, where our people can thrive. You will have the opportunity to help strengthen our BMS culture and uphold its core values.
As our Mission Personnel Officer, your role will involve acting as the first point of contact for our mission enquirers, providing warm and friendly support through the application process and beyond! This role provides ongoing administrative and HR support to our Mission Personnel to enable them to thrive in the places they serve. This includes enabling the:
• selection, preparation, support and debriefing of Christian mission workers
• collation, updating and advertising of overseas recruitment opportunities
• updating of policies and procedures, including insurance, personnel handbooks, and travel
• maintenance of accurate records using an electronic database
• strengthening of internal communication.
The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.
Key information
Location: Didcot, Oxfordshire / Flexible working.
This role can be office-based or hybrid. The role includes hosting visitors to the office and so is required to be present in the Didcot office on those days. There is scope to work from home some of the time. The cost of travel to BMS Didcot whether on a regular basis or infrequently, would be borne by the employee.
Type: Permanent / Full-time
Hours: 35 hrs per week
Salary range: £25,855.00 to £30,678.00 per annum
Closing date: 9 am, Friday 10 May 2024
Interview date: Friday, 17 May 2024
If you would like to discuss this role further, please feel free to contact Becky Hembery, Head of Mission Personnel Operations at BMS World Mission or visit our website to apply for this role.
The client requests no contact from agencies or media sales.
We are looking for an ambitious and driven individual who is passionate about building businesses that change lives. This individual will help us continue to develop excellence across all that we do for our staff team and our customers. We are looking for someone who naturally thinks about ways to improve businesses and thrives in driving forward change.
You will work closely with the Head of Enterprise (HofE) and the Leadership Team to ensure that both enterprises are fulfilling their key mission which is to create genuinely life-giving work and that our employees excel at.
About us
Upbeat Communities was founded in 2005 to support refugees and asylum seekers to rebuild their lives through a whole range of support including training, social activities, befriending and hosting. Upbeat Communities became a registered charity in 2015.
In 2013, Upbeat Communities launched Derby Language School (DLS) which is a social enterprise that provides language courses to individuals and organisations in the East Midlands. Alongside generating considerable income for the charity through its private and corporate classes it also provides quality language training for many refugees through contracts with councils.
In 2021, Upbeat Clean was started in response to significant challenges that refugee women have in finding employment to support their families. Upbeat Clean’s 5-year goal is to be able to offer a Real Living Wage job to every refugee woman who needs one in Derby. Upbeat Clean is fast becoming the most talked about commercial cleaning business in Derby with contracts at key venues like Derby Museums, Getinge, Vaillant, Quad, Deda and large offices across the city.
The two social enterprises (DLS and Upbeat Clean) have grown substantially over the last two years with a combined expected turnover of around £700,000 in 2024/25 and more rapid growth ahead. We have over 30 employed cleaners and 20 freelance teachers and interpreters, with over 40 corporate contracts and 100 private clients.
Main duties and responsibilities
Strategy, Analysis & Development:
• Continuously focus on balancing fast social enterprises growth while pursuing excellence for our customers.
• Support with the development of the overall business strategy.
• Lead on key business changes.
• Support in the development and implementation of marketing strategies for both enterprises.
Operations:
• Oversee the day-to-day business needs of Upbeat Clean and DLS.
• Lead recruitment and training Upbeat Clean and DLS staff.
• Develop excellent systems and processes for Upbeat Clean and DLS.
• Negotiate new partnerships with businesses in the city.
• Act as key account manager for some of the client contracts in conjunction with the Head of Enterprise (HofE).
• Develop and maintain excellent relationships with client contacts to effectively communicate and resolve queries and issues.
• Regularly visit clients to ensure that our clients are heard and looked after.
• Contribute towards the operational excellence of the team and ensure that all contractual service level agreements are met.
• Maintain the organisation’s security and safety standards, policies, and procedures, ensuring these are adhered to, including regulatory compliance.
• Develop and maintain an overview of all policies and procedures and lead on creating new and updating existing policies and procedures as necessary.
• Lead on measuring and maintaining an excellent quality of provision across both social enterprises.
• Create and distribute digital content including publications, annual reports and other marketing materials that communicate the organisation’s activities, products, and services in conjunction with HofE.
Finance:
• Work with the finance team to forecast income and manage expenditure in line with the agreed budget.
Human Resources:
• Line manage team members.
• Lead in workforce planning.
• Assist with the smooth running of HR management including recruitment and terms and conditions compliance.
• Oversee the provision of staff training and development.
Person Specification
Qualifications & Experience
Essential:
• At least two years’ experience in a management role.
• Strong IT skills with a track record of working across a range of software packages.
Skills & Attributes
Essential:
• Possesses a ‘can do’ attitude and approach challenging situations in a positive and enthusiastic manner.
• A strong desire to support and empower refugees to succeed.
• Proven ability to spot and solve problems in a proactive way, delegate effectively and prioritise events.
• Ambitious, focused, and able to work in collaboration with others to achieve shared goals.
• Numeracy and financial management skills, with ability to cost work, prepare budgets and monitor income and expenditure.
• Ability to engage confidently and comfortably with a wide range of people with proven ability to build productive partnerships and teams both internally and externally.
• Well organised and able to manage and prioritise workloads.
• Calm and consistent manner, able to demonstrate initiative, problem-solve and to work well under pressure.
• Ability to work sensitively with those of different cultures and faiths and a commitment to equality, diversity, and inclusion.
Other:
• Interest in the needs of refugees and asylum seekers and commitment to their support, wellbeing, and empowerment.
• The right to work in the UK.
What we offer you:
Our guiding purpose across the enterprise is to “create life giving jobs that we can excel at” so we will always aim to ensure you find your job life giving and you can excel at it.
• A positive working environment where staff are valued and cared for.
• An inclusive and friendly staff team.
• Regular support and supervision.
• Regular opportunities for team building.
• Flexible working conditions to promote a good work/life balance.
• Annual team retreat to recharge, re-envision and build relationships across the team.
• 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
• Opportunities for continued training and development.
• Access to language classes through our social enterprise (Derby Language School).
• Competitive pension scheme (5% employer contribution matched by 5% employee contribution).
If you are looking for a job where you can enjoy building something that will change lives, then Upbeat Communities is the right place for you.
The deadline for applications is 30th April 2024.
The client requests no contact from agencies or media sales.