Human Resources Jobs

Full-time, Fixed term (6 months)

Hybrid - Whitechapel, London (1/2 days per week in office)

Salary: £43,100 - £44,660 (GBP)

Closing date 9am on the 29th April

The Role

We are seeking a talented and experienced HR Adviser with a strong focus on policy development for a fixed-term period to update and develop B Lab UK’s policies to align with our values and culture, guide our employees and ensure a harmonious and productive work environment. The successful candidate will play a crucial role in creating and updating company policies, complying with relevant regulations, and ensuring the overall success of the organisation. 

What you will be doing

Policy Review and Improvement:

• Conduct a review of existing policies to identify areas for improvement and upcoming legal changes, implementing required changes 

• Review current policies with a JEDI lens (Justice, Equity, Diversity and Inclusion), implementing required changes

Policy Development:

• Collaborate with key stakeholders to develop, and implement HR policies and procedures that align with both the business and cultural needs of B Lab UK

• Create policy documents that are easily used by all employees, encompassing company culture

• Create clear manager guides for implementing policies

Training and Education:

• Effectively communicate policy changes, ensuring employees are aware of updates and understand the implications

• Develop and run workshops to educate employees and managers on policy-related matters

• Update the employee handbook and align with company culture and values.

Other duties

• Where required, work with the HR Manager to gather and analyse employee data enabling data-led decision-making

• Where required, work with the HR Manager to provide advice and guidance to line managers on people-related matters

• Where required, contribute to the work of the HR and Finance and Operations team to implement strategic changes and to deliver cross-organisational projects

Skills and experience 

• CIPD Level 3 Foundation Certificate as minimum

• Creating and developing policies aligned with company strategy and cultural values, preferably in a mission-led organisation 

• Proven practical operational experience as an HR Adviser or similar role with a focus on policy development

• In-depth knowledge and practical experience of HR policies, processes, employment laws and regulations, and industry best practices

• Proven experience in delivering training on policies or equivalent HR processes

• Excellent written and verbal communication skills

• A creative outlook with the ability to bring company culture and values into HR documentation 

• Excellent interpersonal skills with the ability to collaborate effectively with cross-functional teams

• Detail-oriented with an eye for accuracy and consistency

• Strong organisational skills with the ability to manage multiple tasks

• Proactive problem-solving capabilities and analytical mindset 

• Passionate about the role that business can play in creating the future that benefits all people and the planet.

Eligible to work in the UK (we will not be able to provide visa sponsorship)

What we give you

• Purpose-driven work supporting B Lab UK’s mission of redefining the role of business as a force for good

• Hybrid and flexible working, we have a high trust environment and are advocates for right place working

• Flexible working hours (based around core working hours)

• Opportunity to work 4 days a week 

• An excellent range of benefits including a generous holiday allowance, private medical and dental cover, generous pension scheme, annual wellbeing allowance, carers policy, volunteering days among other benefits

• An open, inclusive and collaborative working environment 

• The office is closed over Christmas with no need to use your holiday entitlement

• We invest in professional development and have an open working environment giving you exposure to learn and develop in your career

New Routes Integration

 Since 2003 New Routes has been working with, and supporting, refugees, asylum seekers and isolated migrants in Norwich to support their wellbeing and ambitions by providing skill-building and social programmes in a safe and welcoming environment. We promote cross-cultural integration and community awareness, working with individuals and families from over 60 countries of origin. We work closely with an extensive network of partner organisations, both third-sector and statutory. New Routes is one-third of the Norwich Integration Partnership (NIP), alongside English+ and the Bridge Plus+.

 Principle purpose of the post:

To work closely with the Chief Executive to ensure the professional and efficient running of all aspects of the organisation’s finances, HR and administration providing vital administrative backing to support and sustain the work of the Chief Executive and Project Coordinators.  The successful candidate will be flexible, proactive and able to work both independently and in close liaison with colleagues.

Please see the attached Job Description and Person Specification.  If you are committed to improving the lives of marginalised communities, we would love to hear from you.  If you would like further details prior to submitting your application, please call our Chief Executive, Gee Cook, for an informal discussion.

New Routes Integration

Since 2003 New Routes has been working with, and supporting, refugees, asylum seekers and isolated migrants in Norwich to support their wellbeing and ambitions by providing skill-building and social programmes in a safe and welcoming environment. We promote cross-cultural integration and community awareness, working with individuals and families from over 60 countries of origin. We work closely with an extensive network of partner organisations, both third-sector and statutory. New Routes is one-third of the Norwich Integration Partnership (NIP), alongside English+ and the Bridge Plus+.

 Principle purpose of the post:

The Operations Manager will work closely with the Chief Executive supporting on contractual service delivery (including the management of risk), quality and improvement across the organisation and ensure quality services are provided. This will be informed and implemented by ensuring that our participants have appropriate methods to inform programme delivery routinely. 

The Operations Manager will support the Chief Executive in leading and monitoromg service and organisational quality, financial/income activity and expenditure, adherence to policies and procedures, and overall compliance with health and safety activity through a range of measures, including the use of reports and data to make critical and informed assessments.

The Operations Manager will be responsible for developing and implementing the Fundraising Strategy in order to diversify our funding streams enabling New Routes to develop exceptional services that meet our participants existing and emerging needs.

In conjunction with the Chief Executive, the Operations Manager will hold responsibility for ensuring all staff are effectively supported to undertake their roles, and will administer formal HR policies and procedures when standards fall below expectations.

The Operations Manager will provide support and deputise for the Chief Executive when required.  The postholder will be expected to demonstrate a high ability to be pro-active in anticipating and managing their workload, and work without high levels of direction.

Please see the attached Job Description and Person Specification.  If you are committed to improving the lives of marginalised communities, we would love to hear from you.  If you would like further details prior to submitting your application, please call our Chief Executive, Gee Cook, for an informal discussion.

Talent Acquisition Lead – Full Time, Permanent –  Remote - £35,000 - £42,000 per annum.

Benefits:

• Training opportunities and career development
• Flexible Working
• Salary Sacrifice Electric Car Scheme (once confirmed in post)
• Season Ticket Loan Scheme
• Cycle to work scheme
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• 3 well-being days per year
• Simply Health Cash Back Scheme - including but not limited to:
• Discounted gym membership
• Dental treatment cover
• Optical treatment cover
• Multiple alternative therapies
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• HeadSpace App
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

We are The Forward Trust. We empower people to recover from addiction, supporting them to break the cycle of crime and to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

Role Overview – Talent Acquisition Lead:

We are looking for a resilient, patient and committed team player with a confident and positive attitude to join our team in this new position! 

The right candidate will not only have significant experience in recruitment and talent acquisition, but will also be skilled in working on recruitment campaigns that reach a wide range of diverse candidates. 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

Role Responsibilities:

You will be responsible for…

• Supporting the creation and implementation of The Forward Trust’s Talent Acquisition Strategy.
• Supporting resource and retention needs across the whole organisation, offering practical and innovative ideas.
• Enabling and empowering hiring managers to effectively hire into positions, focusing on challenging areas of the business.
• Work with the HR team and wider organisation to promote The Forward Trust as a great employer, internally and externally.
• Collaborating positively with the team and wider teams to deliver a great service during a highly challenging time.
• Being responsible for the professional development of one team member (TA admin). We believe in internal progression and growing our own talent.

Requirements – Talent Acquisition Lead:

We are looking for someone who....

• Has experience helping to create and implement a successful HR, sourcing or recruitment strategy.
• Is an experienced sourcer, recruiter or talent acquisition professional. 
• Has knowledge of the sector.
• Has a good understanding of employment legislation.
• Is proactive and able to use their initiative, working independently.
• Able to respond quickly and effectively and can communicate clearly and concisely.

We have exciting plans for learning and organisational development at the House of Lords as part of our new People Strategy and are recruiting new team members to help make them happen.  You’ll be joining our brilliant team in the HR Office in the House of Lords as the Learning & Organisational Development Consultant. The HR Office is responsible for all things people, and our L&OD team is responsible for organisational development, design and learning interventions. We’re looking for someone who wants to come in and make an impact by driving a learning culture across the organisation.

This is a position where you will be working at the heart of Parliament. In this exciting role you will have responsibility for designing, delivering and evaluating impactful and engaging learning and organisational development to support career development, are well-equipped for the future and deliver excellent services.

This is a fantastic opportunity for someone with a successful track record in a consultancy approach to identifying and delivering against strategic aims and business needs, taking an organisational development approach to supporting career development and change across the organisation. If you have an engaging approach to learning and change, we would love to hear from you.  This opportunity is hybrid with a mixture of working from home and onsite on the UNESCO World Heritage site of the Parliamentary Estate.

You’ll be responsible for –

• To provide a proactive learning and organisational development consultancy service across the organisation to support change and delivery of priorities.
• To lead the design, development and application of organisational development approaches, diagnostic tools, interventions, and techniques to improve performance through behaviour, process, or structure change.
• To lead and manage learning and organisational development projects including:
  • Project scoping and definition
  • Stakeholder engagement/management
  • Project delivery and reporting
  • Evaluating effectiveness
• Work closely with cross-functional teams to ensure staff and teams have the development support that they need and provide a seamless, co-ordinated service. This includes responsibility for working in partnership with a “client group” of Heads of Office to identify and meet local learning and OD needs.
• Work closely with the Inclusion & Diversity team to design and deliver a blend of development opportunities and to support a diverse and inclusive working environment and values-led culture.
• Stay updated on industry trends and best practices in learning and organisational development.
• Drive a culture of coaching and continuous professional development.

If this sounds like something you would like to hear more about, please apply below.

What we’re looking for

• Experience of delivering successful learning and organisational development interventions from initial consultation to evaluation, delivering change and career development to meet strategic priorities
• Demonstrable experience of using a consulting approach to diagnose learning and organisational development needs and identify and develop options to meet those needs.
• Proven ability to plan and manage multiple priorities, allocating work for yourself and others, meeting deadlines, using proportionate project methodologies and adjusting plans as circumstances change.
• Demonstrable self-awareness and experience of influencing a range of managers, senior leaders and colleagues, adjusting your approach and promoting an inclusive working environment.
• Proven ability to communicate clearly orally and in writing, engaging individuals and groups and tailoring messages to diverse audiences from procedural specialists to corporate services and estate-based colleagues.
• Establishes and builds trusting relationships both internally and externally; motivates, develops and coaches others, providing feedback and enabling personal, professional and organisational growth.

The job description provides full details about the role and what we are looking for.

What you’ll get in return

• 30 days annual leave (increasing to 35 after one years’ service)
• Generous pension scheme
• Discounts from well-known brands and retailers
• Parliamentary health and wellbeing programme
• The opportunity to witness history in the making!

The House of Lords is the second chamber of the UK Parliament. It is independent from and complements the work of the House of Commons to:

• Make laws
• Check and challenge the actions of the government through questions and debates
• Investigate public policy and provide a forum of independent expertise.

Please complete your online application by 23:55 on Sunday 28th of April 2024.

If you require any reasonable adjustments during the application process, please contact us.

The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all candidates regardless of their age, caring responsibilities, disability, gender/sex, gender reassignment/trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation and socio-economic status. The Administration will also consider flexible working arrangements and reasonable adjustments.

We welcome and encourage job applications from people of all backgrounds. For this role we particularly welcome applications from groups which are currently underrepresented within the team, including applications from Black, Asian and ethnic minority candidates and candidates with disabilities.

To learn more about social prescribing, our organisation and this role, please visit our website.

NOTE: The application deadline has been extended from the original deadline of 15th April 2024 to 1st May 2024.

Operations Coordinator (Finance & People)

Background

The National Academy for Social Prescribing (NASP) is a newly registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.

To learn more about our organisation, partners, and social prescribing, please visit our website.

NASP operates through a hybrid model of working, with most work taking place remotely using Microsoft Teams for meetings and planning. We have an office space at London’s Southbank Centre which staff can use to work. Travel to this (and other sites) will be required from time to time for meetings, site visits, events, and away days.

Recruitment

At NASP, we are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives, and backgrounds create a stronger and more creative work environment, and so we welcome applications irrespective of the applicant's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We also welcome applications from neurodiverse candidates.

We seek to support candidates with relevant lived experience recognising that first-hand experience of what NASP seeks to achieve around social prescribing is valuable.

We have processes and policies in place to ensure that all applications are treated fairly throughout the recruitment process and that we make reasonable adjustments for those who require it. Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, this request will be accommodated within the needs of the role.

NASP seeks to be a truly 21st Century employer and organisation. Supporting our staff’s wellbeing is central to that goal, as our staff are one of our greatest assets.

And therefore, we look forward to hearing from you about the role of Operations Coordinator (Finance & People).

Role Details & Staff Benefits

Salary: £32,000 per annum

Duration: 12 months (with possibility of extension)

Hours: Full time

Location: Hybrid – NASP have a permanent office space at London’s Southbank Centre, this role will be expected to work up to 2 days per week here, with the remainder worked remotely at home. There may also be additional travel required for staff days and other events.

NASP offer a range of core benefits for staff on payroll, including:

• 30 days paid annual leave per annum, plus Bank Holidays
• An additional day of paid leave per year on your birthday
• Opportunities for Volunteering & CPD days each year
• Opportunity to request flexible working arrangements, including compressed hours
• Contribution to annual eye test, eyeglass purchase, and flu vaccination

Purpose of This Role:

This is a pivotal role to support NASP’s strategic aims to promote and spread social prescribing at a local, national, and international level.

The purpose of this role is to provide operational support and act as point of contact for the organisation’s Finance and People functions, as well as providing Programme support across the organisation, ensuring smooth running and continual improvement of NASP’s processes.

The role sits in the Operations team and will work closely with the Director of Operations, wider Operations colleagues, and external Finance, Legal and IT providers, as well as providing support across the organisation. This will include supporting on NASP’s Innovation programme.

Person Specification:

Knowledge of finance processes, including bookkeeping, year end, invoice & purchase order administration; and preferably experience of accountancy processes for charities

• Experience with accountancy software and systems (e.g. Xero, ApprovalMax, Soldo)
• Experience of developing, interpreting, and managing budgets, forecasts, I&E statements, cashflows, etc.
• Knowledge of HR processes and policies, including supporting staff as point of contact for enquiries
• Ability to manage sensitive information and maintain high levels of confidentiality & discretion
• Experience of project management/support
• Experience of detailed administrative & business support
• Interest in and/or experience of developing Wellbeing and EDIB policies and processes, to develop internal working culture
• Demonstrable ability to work in a complex organisation that works remotely, and draw people and teams together for projects successfully
• Highly organised, diligent, thorough and reliable
• Excellent IT skills and proficient at all relevant systems e.g. Microsoft
• Highly proactive, responsive and able to work on own initiative to deliver appropriate support
• High level of literacy and excellent communication skills
• Flexible, positive approach and willingness to learn and collaborate
• Knowledge and empathy with NASP’s values and ambition as set out in the NASP Strategic Plan 

Responsibilities:

Finance

• Act as first point of contact for Finance enquiries, both internally and externally
• Manage the Finance mailbox, ensuring queries are dealt with efficiently
• Co-ordinate day-to-day financial operations, including processing of invoices, purchase orders, expense claims, reconciliations, etc.
• Overseeing virtual card system (Soldo) for NASP employees
• Supporting CEO, Director of Operations (DoO) and Director of Finance (DoF) on budgeting, forecasting, reconciliations, and year end process as required
• Working with external Finance provider (Carpenter Box) to support processes
• Attending regular finance catchups, supporting these meetings and providing feedback on issues & processes
• Provide support to colleagues on NASP’s financial systems (ApprovalMax, Xero, Soldo, etc.), including developing and running training sessions as required
• Ensuring online and paper filing of NASP finance documentation is accurate, organised, and kept up to date

People, HR & Recruitment

• Act as first point of contact for staff HR enquiries, e.g. policy, annual leave, absences
• Work with DoO and CEO on HR matters where needed (supporting meetings, liaising with staff)
• Support line managers on annual appraisal and probationary review process
• Support on recruitment, including developing job documentation, posting job adverts, liaising with candidates and managing enquiries, scheduling and supporting interviews
• Work closely with the Executive Assistant for onboarding and induction of new starters, including arranging for IT equipment to be shipped
• Proactively identify ways to improve and streamline People & Culture processes
• Drafting and issuing contracts for freelancers, using NASP standard templates
• Support on People-related working groups, e.g. EDIB and Wellbeing

Programme Support

• Provide administrative support for colleagues on specific projects/programmes as required, including NASP’s Innovation programme (e.g. sending network updates, developing case studies for Innovation Hub, uploading data to NASP’s CRM system)
• Manage and minute meetings, including sending agendas, noting actions, and diary management
• Providing input and support on related areas of expertise (Finance, HR, Operations) to colleagues across the organisation, e.g. developing budgets or advising on organizational policies
• Monitoring and evaluation of programmes, to improve effectiveness (including financial evaluation)

Other Responsibilities

• Work with Operations team on improving and developing processes across the organisation, e.g. Wellbeing, EDIB, staff days, events
• Deputise for Operations team colleagues as needed to cover annual leave (e.g. supporting on meetings or managing correspondence)
• Work with external IT provider (Logicata) to support staff with helpdesk enquiries, and delivery/return of equipment as needed

Reporting To: Strategic Projects Manager  

How to Apply

NOTE: The application deadline has been extended from the original deadline of 15th April 2024 to 1st May 2024.

Please complete the application form (available on the Careers page of the NASP website) and send via email to our recruitment team by 12:00 (midday) on Wednesday 1st May. NASP have the right to bring the application deadline forward as they deem fit.

Ensure you complete all sections, including the Supporting Statement, and the details of 2 referees, including your latest employer or contracting organisation. Please make sure to add your name to the title of the application form before submitting.

Please do not send your CV. We want to assess everyone in the same way, so we will assess your application solely on the information given in the application form.

Interviews will be held w/c 13th May. For more information and an informal conversation, please email any questions to our recruitment team.

Please note that any personal data you share will be treated confidentially and will only be used for recruitment purposes.

All appointments are subject to proof of right to work in the UK, references and a 3 month probationary period.

Growing Hope seeks a highly-motivated and experienced Director of Operations who is passionate about our mission. The ideal candidate will play a vital role in ensuring the smooth and efficient running of the charity’s essential operations.

This position offers an exciting opportunity to lead and develop our finance, HR, IT, and governance functions. This will provide the backbone for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth.

This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Operations Director will have oversight of HR, IT, Operations, Finance and Governance within the charity. This will involve line management of the Finance Officer and Operations Officer in the team. As the charity grows we want to ensure that we have strong governance, processes and financial reporting across Growing Hope and the local charities. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross (2 days office based) with occasional events outside of the office. 

Further information about the role is found in the job description and person specification. All applications must be submitted along with a CV via our website.

We are working with an excellent Charity to recruit for a HR and Payroll Administrator. This role is a 12 month fixed term contract, to provide essential support in the smooth day to day running of the Charity, with a key focus on bridging the gap between the HR and Payroll functions.

Key duties:

• Maintain and manage current HR and Payroll information on databases, ensuring all information is added correctly and accurately
• Provide support to the recruitment and onboarding process to ensure each vacancy is filled appropriately
• Support in issuing new contracts and/or updating contracts, hours and work patterns, employee status etc
• Process all salary changes stemming from merit increases, promotions, bonuses, and pay adjustments in the HRIS system (CoreHR)
• Be a point of contact for payroll related queries, including auto enrolment, salary information, sickness, benefits and extra duty payments
• Undertake other administrative duties including but not limited to RTW checks and DBS renewals

Ideal candidate profile:

• Level 3 CIPD qualified
• Experience working within both HR and Payroll teams
• Ability to communicate with staff of all levels
• Excellent time management and organisational skills
• Exceptional attention to detail
• Prior experience using CoreHR system

Agency reference number: J79594

Location: Central London

Duration: 12 months (FTC)

Salary: £26,396 per annum

Working hours: 35 hours a week

Working pattern: Home-based with occasional travel to the office

Start: w/c 29th April 2024

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

We are Made in Hackney

Made in Hackney started life in 2012 as a community cookery school working across London with the mission of tackling the climate crisis, health inequalities and bringing communities together using the power of plants. The impact of our work is varied, far-reaching and very real; changing hundreds of thousands of people’s lives for the better.  We provide diverse culinary education, inspiration and support networks needed to ensure no one is left behind in the transition to a plant-centred, planet-friendly diet.

When you join Made In Hackney – you become part of this pivotal movement, where a new type of food culture is being formed with care, compassion and justice at its core.

We are seeking a highly motivated and strategically minded individual to become our Head of Operations and a key member of the Senior Leadership Team. You will have experience working in a senior role in the areas of operations, HR and governance. You will help the charity comply with health and safety requirements, safeguarding best practice and data protection and lead in developing organisational policies. 

You will have a passion and flair for improving operational processes and efficiency, administering CRMs, and monitoring and evaluation to ensure we operate most effectively. You will not shy away from problem-solving operational challenges and thrive in supporting the core team (of 10 staff) to ensure the smooth running and ongoing development of the organisation. We appreciate you may not have all the experience outlined in each category below but if you excel in a few key areas please still apply.

The experience of working for Made in Hackney is varied, unique and rewarding. There is plenty of room for the successful candidate to be creative and bring new ideas for developing services.

Responsibilities include:

Leadership, Strategy and Governance

• Be an active member of the Made in Hackney Senior Leadership Team, working together to galvanise the organisation behind the strategic plan

• Contribute to strategic discussions on the future path of the organisation; providing oversight on key initiatives as required as a member of the Senior Leadership Team.

• Proactively participate in and/or lead team meetings to ensure effective communication and mutual support

• Provide lead support to the Board of Trustees, assisting the Chair with trustee meetings, keeping the Charity Commission website updated, and assisting with trustee recruitment, induction and training, board reviews etc;

• Act as the lead staff team representative on the Resource & Remuneration board sub-committee

HR & Training 

• Lead the organisation’s HR function ensuring  employment practice is legally compliant and fair, with a focus on being a fully inclusive employer;

• Keep abreast of the latest guidance in employment law and HR legislation, acting as the lead liaison with Croner external HR support;

• Act as MIH’s Lead for:
  Safeguarding - conducting regular reviews of safeguarding policy,  procedures and regular training for staff, trustees and volunteers and completing; 
  Data Protection - ensuring Data Protection Policy review and organisation-wide compliance and responding to any data incidents or breaches;
  Training - overseeing staff/volunteer/trustee training and lead on implementing staff wellbeing initiatives eg. socials, team building days etc;

• Oversee monthly staff salary payment and coordinate with external payroll provider; 

• Responsible for regular organisation-wide policy, procedure and risk assessment reviews

• Oversee any organisational structure reviews and ensure a system is in place for staff to receive regular and motivational feedback, and feel supported and able to perform their role;

Salesforce Admin
To be the main point of contact for core users' technical support and training needs, and to develop the Salesforce platform to improve organisational efficiency, relationship management and income generation. Intensive training will be provided to support this role.

• Act as the system administrator and manage admin functions including assigning new users, creating reports, dashboards, surveys, application forms etc;

• Onboard and train new users, and grow the level of expertise among the core team;

• Implement custom features when new work streams/programmes are set up and as organisational needs grow;

• Oversee support partnerships with external technical support and training providers.

• Support the Head of Fundraising & Communications and Community Programmes Manager with the creation of reports and dashboards in salesforce to present programme outcomes for funder and trustee reports and the MIH Annual Report;

• App Integration – use apps such as Mailchimp and 123 Form Builder (survey software) and integrate with Salesforce

Venue Management 
MIH has a part-time Venue Manager who is responsible for the general upkeep and maintenance of the ‘Liberty Hall’ kitchen venue. The Head of Operations  will oversee them and support key areas of venue management in the following ways:

• Manage relationship with venue partner ‘Clapton Commons’ to ensure key services of venue are running smoothly and represent MIH in oversight committee meetings; 

• Ensure venue and office equipment is safe to use and repaired/replaced/PAT tested on time;

• Ensure the venue meets the latest Health & Safety requirements, Fire Safety Standards and is fully accessible;

• Support acquisition of new kitchen equipment when required, such as ovens, hobs etc either from a donated source or purchased from a supplier;

Finance

• Organise quarterly budget meetings between the core delivery team and Finance Manager to review budget and expenditure; 

• Ensure the finance team understands the requirements and deadlines of board meetings and provide reminders to them for preparing the required financial reporting.

Line Management

• Line management responsibility for 3 direct reports, creating a supportive environment for growth and development

We are looking for an experienced CEO or senior charity manager, able to manage the business functions of a charity that is just starting out. You will have a proven track record of managing a small, prosocial organisation and setting up the systems necessary for success. You will have skills to work strategically, have business management skills, be able to lead and grow a team and work relationally. 

As CEO an important goal will be to put the charity on a firm foundation for long-term sustainability. You will work with our fundraising consultant to ensure a steady income stream of core funding, ensuring financial stability for employees and building partnerships with local organisations to maximise impact and sustainability through collaborative work and partnership bids. This requires considerable, skilled networking and relationship-building, both within the Church’s Community Hub, with our existing partner VCFSE organisations and in the wider sector, including local Councils, PCNs and the ICB.

You will also be principally responsible for the organisation’s HR function, risk and compliance, as well as its monitoring and evaluation of impact (for quality assurance and fundraising purposes). This means ensuring best practice is observed and maintained in these and related areas, including line management, service policy, financial management, safeguarding and data privacy. 

Knowledge and/or lived experience of mental health difficulties and the relevant support services/treatment modalities is essential; experience working within the mental health sector is highly desirable. We are seeking someone who is passionate about mental health and views this role as an exciting, long-term opportunity to make a significant difference to the lives of thousands of adults in Birmingham. The post holder will live and champion our unique model of community mental health provision, our vision and values, rooted in the service’s Christian ethos as part of St Germain's holistic mission and ministry to its community.

You will report to St Germain’s Wellbeing Board of Trustees.