"Support Worker" Jobs

About the role

We are looking for an experienced Children and Family Worker to support survivors of trafficking and other forms of violence who are parents, and their children.

For parents, you will play a crucial part in helping them develop their capacity and parenting skills, both practically and emotionally; enabling them and their children to live safe and happy lives. You will build strong, trusting and compassionate relationships, empowering survivors to find their voice and learn and develop skills to support their families. 

For children, you will design and deliver sessions, activities and educational outings to provide enriching experiences that encourage learning, wellbeing, creativity and social development. The Children and Families Worker will work collaboratively with internal teams, partner charities, social enterprises, and local agencies to create a supportive environment for children and families on their journey of recovery and towards independence.

About Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:

• We run three safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Two reasons why you should join Ella’s

1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and  sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.

For more details and to make an application, please head to our website. 

Closing date: Monday 22 April, 9.00am 

Interviews: Actively recruiting, with interviews being held until beginning of May 

An enhanced Disclosure and Barring Service check will be undertaken.

Due to the nature of the work, this post is for women only.

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from diverse backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants.

The Organisation

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today, 27 million refugees and 84 million displaced people around the world are in need of safety and dignity and to be made to feel welcome. We are determined to secure public and government support for safe routes for all people seeking safety and a fair, effective and compassionate refugee protection system.

Context and Purpose of the Job

The resettlement team provides advice and support for resettled refugees to help them access services and mainstream provision and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group.

The Refugee Council has agreed to work in partnership with Migration Yorkshire and Local Authorities across Yorkshire and Humberside to deliver the regional resettlement programmes.

Main Duties and Responsibilities

• To enable newly arrived refugees to identify their needs and aspirations and play an active role in fulfilling them.
• To assist resettled refugees in developing and taking part in social, cultural, recreational and other community activities.
• To develop community development initiatives that promote links between resettled refugees and the wider community, including established refugee communities.
• To promote the successful integration of resettled refugees through community initiatives that may include key factors such as health, employment, housing, education and training.

For further information and to apply, please visit our website via the apply button.

Closing date: 25 April 2024.

Why Access Social Care Exists 

Everyday millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, none are confident they can meet their legal duties in the future. This affects all of us, we will all need social care at some point. 

We all have a right to hold public bodies to account. But most of us cannot afford lawyers so rely on legal aid. The 77% drop in community care legal aid cases since 2010 means we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken. 

What we do 

Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it. 
With a 98% success rate, our network of lawyers and barristers ensure fair access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need. 

About the role 

This is an exciting time to join our organisation. We have a new strategy and are growing quickly including across our senior leadership team. We have nearly tripled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. 

We are looking for someone with excellent people skills to play a key role in developing and piloting an approach to support people to engage with and use our on-line Social Care early legal help tool. Initially, this project will be focused on how to support carers who have multiple barriers to accessing the support they and the person they care for need.

We want to pilot a network of Peer Navigators who will act as an interface between the tool and people who are most underserved by social care and advice services and experience intersectionality of barriers. The role would particularly suit someone who has experience of the social care system as a family carer or disabled person and/or someone who has experienced barriers to accessing services due to other protected characteristics. 

The role is new and will initially focus on working within our place-based Hubs of Croydon and Gloucestershire. The role will require a creative person who can work in partnership with other members of the team, people with lived experience of social care support and social care organisations.  They will need to develop a set of policies and procedures for the delivery of the project and recruit, train and supervise the Peer Navigators.

To be a success in this role, you should be an excellent team worker, communicator, proactive, flexible, excellent people skills, highly organised and able to meet deadlines. You should also have a thorough understanding of co-production.

Responsibilities 

• With Hubs manager, Hub team members and people with lived experience – refine the aims of the project and identify priorities 

• Develop and implement a project plan for delivery of the project 

• Develop a role description for the Peer Navigators 

• Identify and test different options for advertising and recruiting Peer Navigators 

• Train Peer Navigators in the Care Act and use of the chatbot 

• Develop guidance on how people can seek advice about their employment and benefit status in relation to fulfilling the role 

• Develop and run an appropriate supervision process to ensure good quality support is offered 

• Arrange further training as chatbot develops 

• Set up and run Peer Navigator team meetings to ensure they feel supported, and we learn from their experiences 

• Devise a monitoring and evaluation framework and set up proformas for peer navigators to capture outcomes 

For the full job discription, values, key responsilities and personal specification please see attached.

How to apply  

We hope that having read this far; you will want to apply!  

Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:  

• An up-to-date CV  

• A completed diversity monitoring form  -  link found in JD attached.

• A supporting statement of no more than three pages, addressing: 

  • The essential requirements of the person specification 

  • Looking at our workplace values, please share with us what our value ‘inclusive’ means to you and an example of something you have done in your work, volunteering or personal life which show us that you share this value. 

 If you want support applying please contact us.

Timeline for recruitment process  

Closing date: 9am on Monday 22nd April 2024 

Interviews on Monday 29th April 2024 

Please ensure you keep these dates free.  

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.    

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.  

To note we are only able to accept applicants who have the right to work in the UK.

The Organisation

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today, 27 million refugees and 84 million displaced people around the world are in need of safety and dignity and to be made to feel welcome. We are determined to secure public and government support for safe routes for all people seeking safety and a fair, effective and compassionate refugee protection system.

Context and Purpose of the Job

The resettlement team provides advice and support for resettled refugees to help them access services and mainstream provision and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group.

The Refugee Council has agreed to work in partnership with Migration Yorkshire and Local Authorities across Yorkshire and Humberside to deliver the regional resettlement programmes.

Main Duties and Responsibilities

• To enable newly arrived refugees to identify their needs and aspirations and play an active role in fulfilling them.
• To assist resettled refugees in developing and taking part in social, cultural, recreational and other community activities.
• To develop community development initiatives that promote links between resettled refugees and the wider community, including established refugee communities.
• To promote the successful integration of resettled refugees through community initiatives that may include key factors such as health, employment, housing, education and training.

For further information and to apply, please visit our website via the apply button.

Closing date: 25 April 2024.

This role will involve office based working at WGN sites in Shepherd’s Bush as well as travel across London, community based and remote working.

About us 

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.

Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.

About the role

We are now looking for an experienced and innovative individual to support the engagement and outreach of our Young Women’s Service.

The successful candidate will be experienced in developing and delivering creative Gender Based Violence (GBV) prevention programs and confident to successfully engage young women in a wide range of settings including schools, colleges, youth programs & pupil referral units to raise awareness, challenge and positively influence the attitudes and behaviours that normalise GBV in this peer group. You will receive training on delivering GBV Resilience Programs that build psychological and emotional resilience in young people (YP) to strengthen protective factors to promote positive mental and emotional well-being in YP. You will co-produce and deliver training and awareness raising work for professionals, including first responders and managers in GBV related services / mental health provisions, educational centres and non-abusing family members and carers to facilitate appropriate response towards YP at risk. 

About you

You will therefore be skilled in nurturing and developing YP voices and active engagement within such forums. You will be skilled at working alongside young women with an acute awareness of how to successfully co-create and co-deliver training packages to professionals and the wider community, thus centralising YP as the leaders and change agents in the project.

Further information 

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.

This post is subject to satisfactory references and DBS check.

WGN is an equal opportunities employer.

Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

Are you passionate about supporting older people to have better access to online services? Do you have the skills to inform and coach older people to learn and improve their digital skills and knowledge?  

Age UK Sutton is looking for someone to join the Let’s Connect programme team as a Digital Inclusion outreach worker supporting older people to develop digital skills and improve their access to digital services.

You will champion the service and work in the local community delivering digital awareness talks to groups, delivery of group digital skills sessions and support with recruitment of our Digital Champions Volunteers.  

You will work with older people to enable them to become more confident in using digital equipment such as tablets and smartphones through arranging and delivering digital skills training sessions in both group and 121 settings.

This will be a fantastic opportunity to develop your skills, no two days will be the same and you will be making a valuable difference to older people living in Sutton. 

Full details and the person specification can be found in the job pack, downloadable below.  

This is a fixed-term contract until November 2025. with a possibility of extension, subject to funding. An enhanced DBS check will be required for this role and you will need to be able to access all parts of the borough easily (access to a car with a full, clean driving licence and business-use insurance preferable).

Job Title: VAWG Advice and Advocacy Case Worker in at least one of the Community languages (Arabic, Kurdish Sorani and Farsi)

Duration: Fixed contract for 12 Months – subject to extension

Hours: Full time (part-time can be considered too)

Location: London, Archway

Report to: VAWG Services Manager

Salary: 27K per annum/ pro-rata for part-time

Holidays: 25 days + Public Holidays/ pro-rata for part-time

Aims of the Position

To provide specialist and culturally competent support in mother tongue and to address the immediate and long-term needs of Kurdish, Middle Eastern and North African (KMENA) women who might be at risk or survivors of Domestic Abuse, Forced Marriage, Female Genital Mutilation and the so-called Honour-Based Abuse (Harmful Practices). To meet women’s needs through provisions of information, advice, and advocacy case work, as well as signposting and referrals to appropriate services.

Main Duties

➢ To receive initial referrals, identify and assess the needs of service usersin accordance with KMEWO’s Policies & Procedures for efficient and timely responses to their issues.

➢ To offer information, advice, and intersectional advocacy to KMENA women and girls who are affected by domestic Abuse and Harmful Practices.

➢ To carry out comprehensive risk assessments and draw safety plans for service users supporting them to access safe accommodation/refuge and referring them to specialist agencies if needed.

➢ To maintain accurate and up to date records, files, and case notes in accordance with KMEWO’s policies and procedures. 

➢ To gather statistics and data for monitoring and evaluation purposes, providing reports as required. ➢ To ensure that service users can access interpreting services when required.

➢ To work closely with partner agencies to manage risk appropriately, deliver coordinated and comprehensive support packages and to make appropriate referrals to other services as required.

➢ To be updated of developments and legislation around issues affecting service users.

➢ To develop skills by undertaking relevant training and self-development for a better understanding of issues faced by service users (Domestic Abuse and Harmful Practices)

➢ To comply with Aims and Values of KMEWO and its Equal Opportunities policy.

➢ To ensure the framework of quality standards set down by KMEWO and local authorities are maintained.

➢ To work with the VAWG Services Manager in developing Quality Systems to deliver service standards and improve on service performance.

General

➢ To undertake own administration.

➢ To participate in external meetings, forums, etc. as appropriate

➢ To attend staff meetings, case review meetings, staff trainings and supervision / appraisals as required

➢ To liaise with external agencies in accordance with KMEWO’s confidentiality policy.

➢ To abide by and implement all KMEWO policies, including the Equal Opportunities Policy.

➢ To carry out other duties appropriate to the post as requested by the Line Manager or the Director of KMEWO.

Person Specification

Relevant experience:

➢ Proficiency in English and one (or more) community languages (Arabic, Kurdish and Farsi), both in writing and verbally. ➢ Experience in working within a community-based service.

➢ Experience in providing one to one support to individuals on one or more of the following issues: housing and homelessness, welfare benefits, domestic abuse and harmful practices, immigration, employment, and family issues. (Working with women on Violence Against Women and Girls will be highly desired).

➢ Experience in casework, case files recording and monitoring tools.

➢ Experience of providing support to people with complex needs.

➢ Good awareness about issues and barriers facing KMENA women living in the UK.

➢ Awareness of national policies relating to gender-based violence, housing and support services. Skills and abilities ➢ Being a good and efficient communicator in written and verbal English and or community language

➢ Ability to review and evaluate services including performance against service target.

➢ Ability to set up professional relationships with other organisations.

➢ Ability to work on own initiative prioritising workloads and meeting targets /deadlines.

➢ Ability to work as part of a team.

➢ Ability to use IT systems (Microsoft Office) and databases.

➢ Ability to represent the organisation in meetings, networking and forums.

➢ Planning, project management and organisational skills

➢ Have a positive, solution-focused attitude to complex situations.

➢ Have patience and calm manner in dealing with people.

➢ Willingness to continue further training and personal development

Migrateful runs cookery classes led by refugees, asylum seekers and migrants struggling to integrate and access employment. Our cookery classes provide ideal conditions not just for learning English and building confidence, but also for promoting contact and cultural exchange with the wider community.

Since its establishment in 2017, Migrateful has made a profound impact on the lives of 92 cookery class teachers. Together, they have conducted over 3500 classes, sharing the rich tapestry of their cultures and cuisines with over 40,000 participants. 

ABOUT THE ROLE

The Migrateful Cookery School and our pop-up venues are pivotal to our operations, providing essential spaces for our Cookery Class Teachers to deliver their classes and for our guests to enjoy the  experience. We are seeking a proactive, individual with previous experience in a similar role to take ownership of the upkeep and day to day running of the Migrateful Cookery School, and to ensure our pop-up venues are fully kitted out to support the smooth running of or our classes.

Crucial to this role is ensuring that Health and Safety standards are exceeded in every aspect of the Cookery School and being responsible for educating users on industry standards. You will maintain an appealing environment where guests feel welcome and comfortable and continuously aim to improve systems and processes so that Cookery Class teacher, Migrateful Staff, Faciiitators and Volunteers can seamlessly navigate the space. 

If you're passionate about making a difference and are looking to leave your signature on the space, then we want to hear from you. Join us in our mission to create unforgettable connections and cooking experiences and be part of something truly special at Migrateful.
 
Essential

• 4+ years previous experience in a similar role, particularly in a kitchen or food-related environment.
• Relevant and up-to-date Food Safety, Health and Safety, Allergens, Food Handling, Alcohol Licensing knowledge / qualifications or a willingness to to update these.
• Strong organisational and time management skills.
• Ability to work both independently and collaboratively.
• Flexibility to adapt to a dynamic work environment.
• Attention to detail and a proactive approach to problem-solving.
• Solution driven individual who comes up with new ideas and sees them through to completion.
• Comfortable with performing physical tasks.
• Strong interpersonal and communication skills and the ability to work with a diverse range of people including marginalised groups.
• Positive attitude and friendly demeanour are a must.

RESPONSIBILITIES:

General

• Refine the system for keeping track of levels of stock (beverages, cleaning supplies, dry goods etc.) and  replenishing them when necessary.
• Implement a cookery school procurement / supplier policy in line with our operational and financial needs.
• Maintain awareness of all activities taking place at the Cookery School across a week (including weekends) and ensuring all equipment and ingredients required for these classes/activites are made available. 
• Place timely food orders and coordinate accurate and punctual food deliveries.
• Store ordered food items in accordance with Food Safety guidelines.
•  Organise and maintain storage cupboards for kitchen supplies, equipment, allergens, dry goods, beverages etc,.
• Ensure all relevant signage is up to date, uniform, and properly visible.
• Review and update documentation related to the Cookery School.
• Maintain checklists  and perform daily, weekly, and monthly monitoring and inspections in compliance with Health & Safety guidelines.
• Establish a system for periodic inspection and upkeep of cookery kits, considering the ongoing class and demo schedule..
• Monitor feedback and implement the necessary operational improvements at the school.
• Act as the point of contact for matters related to the Cookery School. (Occasionally these queries may be out of hours but can be handled telephonically.)
• Establish and maintain relationships with suppliers.
• Appropriately manage a small budget and properly track all receipts and purchases.

The above set of resposibilites is not exhaustive and, within reason, you may be asked to undertake tasks outside of what is listed to meet the Charity's goals.

Migrateful encourage applcations from candidates of all backgrounds. We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status. Candidates must be able to prove their Right to Work in the UK. 

Please click Apply and submit your CV, cover letter and responses to the questions.

Please note that applications are reviewed on a rolling basis. Whilst we do endeavour to email all applicants, if you have not heard from us 3 weeks after the deadline, please consider your application unsuccessful. 

Deadline: Sunday, 21 April 2024

​

About the role

The purpose of this role is to provide crucial support to enable the life changing service we provide for women who have survived trafficking, exploitation and other forms of violence. The role will provide support to the Service Manager, line management to volunteers and high quality casework support to survivors living in our safe house accommodation. The postholder will need to demonstrate a person-centred approach to ensure the provision of an excellent aftercare service
for survivors. 

The postholder will have significant experience of providing practical and emotional support to survivors. They will be able to develop, sustain, and evaluate joint work between agencies, establish good working relationships and negotiate effectively. We are looking for someone who can develop strong partnerships with other community organisations and groups, both locally within boroughs and London wide. 

About Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:

• We run three safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Two reasons why you should join Ella’s

1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and  sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.

For more details and to make an application, please head to our website. 

Closing date: Monday 22 April, 9.00am 

Interviews: Actively recruiting, with interviews being held until beginning of May 

An enhanced Disclosure and Barring Service check will be undertaken.

Due to the nature of the work, this post is for women only.

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from diverse backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants.

This role will involve office based working at WGN sites in Shepherd’s Bush as well as travel across London, community based and remote working.

About us

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.

Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.

About the role

This new and exciting role is part of CouRAGEus, a unique pan-London project established to provide specialist advocacy, counselling, resilience and prevention programs for black and minoritised young women and girls (YWG) experiencing gendered violence, mental health and/or multiple disadvantage. 

About you 

The ideal candidate will be an experienced and dynamic individual with an in-depth understanding of the specific needs of minoritised and multiple disadvantaged YWG with experiences of gendered violence. You will have experience of working with YWG’s with high-risk presentations, including self-injury and suicidal risk and adept at providing crises support and more in-depth work that cultivates self-protective factors as well as meaningful interventions and strategies that aim to reduce and mitigate risk. 

You will deliver holistic, YWG’s centred, individualised care pathways that are gender informed, trauma focused and aimed at addressing multiple areas of disadvantage including mental health challenges, problematic substance use and homelessness. You will be well versed in advocating on behalf of YWG to multi-agency services to ensure support, protection and choice for the YWG’s you represent. In this role, the Advocate will also develop relationships with local communities and professionals with an aim to raise awareness about sexual violence, improve communities and professionals’ responses as well as to improve access to services for survivors. This work will be carried out through one to one advocacy sessions, workshops, trainings, consultations and other means.

Further information

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.

This post is subject to satisfactory references and DBS check.

WGN is an equal opportunities employer.

Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

Do you understand the needs of people with Dementia and their carers? 

Could you provide a range of practical and emotional support to improve their knowledge about dementia and their wellbeing?

Age UK Sutton has been commissioned to run a Dementia Support service within the London Borough of Sutton.  As a Dementia Adviser you will provide comprehensive, person-centred support and access to information, working closely with other Dementia Advisers and teams across the organisation.

You will work to empower both people living with Dementia and their carers, supporting them to maximise their quality of life.  From diagnosis and throughout their journey you will provide access to information and support, help clients to make informed decisions and provide a consistent point of contact. You'll also help to reduce isolation and increase social inclusion by providing opportunities for peer support and raise awareness and understanding of Dementia.

This role is community based working both at our offices and across the Sutton Borough, with some working from home.  Age UK Sutton strives to provide a supportive working environment for all staff and volunteers in order that they can develop personally and professionally and acquire new skills. We are a flexible employer and pride ourselves on being a family and carer friendly workplace. 

For further details including a full role profile and person specification, please download our job pack. 

Do you understand the needs of people with Dementia and their carers? 

Could you provide a range of practical and emotional support to improve their knowledge about dementia and their wellbeing?

Age UK Sutton has been commissioned to run a Dementia Support service within the London Borough of Sutton.  As a Dementia Adviser you will provide comprehensive, person-centred support and access to information, working closely with other Dementia Advisers and teams across the organisation.

You will work to empower both people living with Dementia and their carers, supporting them to maximise their quality of life.  From diagnosis and throughout their journey you will provide access to information and support, help clients to make informed decisions and provide a consistent point of contact. You'll also help to reduce isolation and increase social inclusion by providing opportunities for peer support and raise awareness and understanding of Dementia.

This role is community based working both at our offices and across the Sutton Borough, with some working from home.  Age UK Sutton strives to provide a supportive working environment for all staff and volunteers in order that they can develop personally and professionally and acquire new skills. We are a flexible employer and pride ourselves on being a family and carer friendly workplace. 

For further details including a full role profile and person specification, please download our job pack. 

Are you passionate about supporting older people to have better access to online services? Do you have the skills to inform and coach older people to learn and improve their digital skills and knowledge? 

Age UK Sutton is looking for someone to join the Let’s Connect programme team as a Digital Inclusion Project Coordinator supporting older people to develop digital skills and improve their access to digital services.

You will champion the service and be responsible for working with people from initial referral completing assessments to understand a person’s situation, creating a goals-based plan to support clients to access digital skills training through group and 121 offers. You will work with older people to enable them to become more confident in using digital equipment such as tablets and smartphones through arranging and delivering digital skills training sessions in both group and 121 settings.

This will be a fantastic opportunity to develop your skills, no two days will be the same and you will be making a valuable difference to older people living in Sutton. 

Full details and the person specification can be found in the job pack, downloadable below.  

This is a fixed-term contract until November 2025. with a possibility of extension, subject to funding. An enhanced DBS check will be required for this role and you will need to be able to access all parts of the borough easily (access to a car with a full, clean driving licence and business-use insurance preferable).   

Salary: £32,076 starting salary (salary range will increase due to max £34,834 via the length of service) per annum (pro rata where applicable). 

Contract: Full-time, fixed-term basis until 30 April 2025, with the possibility of further funding.  

Hours: Full-Time 35 hours per week (excluding lunch breaks), although there may be some flexibility around this for the ideal candidate.

Location: The post holder will be based in the Refugee Action Manchester office with regular travel across Greater Manchester. Flexible home working will be considered on non-client facing days.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

 To succeed in the role you will need to demonstrate:

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it. 
• Experience and understanding of cultural diversity and the ability to work with people from a range of different cultures.
• Understanding and experience of working with and supervising volunteers.
• Experience and understanding of how to provide high quality face-to-face group information sessions with the ability to collate information and present in different ways in order to reach different target groups.
• Excellent liaison and networking skills and the ability to work in partnership with external agencies.
• Knowledge of the asylum process and the barriers faced by people going through this process.
• Understanding of and commitment to key advice principles such as confidentiality, impartiality and non-directive approaches and a commitment to equality of opportunity.
• Excellent written communication skills and experience in presenting clear and accurate written documents to present evidence and advocate.
• Understanding of the impact of working with people in a situation of transition and uncertainty, and of appropriate ways of handling that impact at work.
• Ability to plan and manage workload within tight timeframes including the ability to record the data for monitoring purpose.
• Understanding of Safeguarding policy and good practice and experience of working with clients with complex needs according to these policies.
• Ability and commitment to reflect on your practice and a commitment to continual professional development and learning.
• Ability to plan and carry out monitoring and evaluation processes on an ongoing basis and to present the findings in a clear way.
• OISC accreditation is desirable but the post-holder will be supported to qualify at OISC 2 if not already accredited.

Those with lived experience as a refugee are particularly encouraged to apply

Closing date: 23:59 on 28 April 2024

Interviews: 8 May 2024 (on Zoom)

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations 
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.