General office administration
·Handle all incoming and outgoing post
·Maintain office equipment and supplies and manage invoices
·Taking donations to the bank and completing corresponding financial paperwork
·Providing day to day support on technology e.g. laptops, office AV systems and printers
·Undertake reception roles - take/forward switchboard calls, manage reception email account and organise hospitality for visitors
·Management of the reception mailbox; ensuring emails are forwarded/actioned in a timely manner
·Ensure the photocopier and other equipment in the post room is in working order
·Order stationery for Charity staff, milk, etc. and manage respective suppliers, including checking, coding and submitting invoices
·Manage office oyster cards, recycling of paper, etc
·Manage office telephony system and act as first of point of call for queries relating to telephony system
·Ensure meeting rooms are clear of cups/glasses, etc. at all times.
·Admin projects as directed by the COO, Operations Manager or other members of the Senior Management Team.
·Daily inspection of the office including, kitchen & toilet areas to ensure cleaning is up to required standards and all facilities are in working order
·Oversee office cleaning supplier and ensure that the service is delivered in line with agreement
·Maintaining health & safety standards alongside Operations Manager with advice from H&S consultants
·Weekly inspection of fridges, ensure they are kept clean
·Liaise with facilities suppliers and arrange for repairs to fixture and fittings
·Liaise with main reception desk for general office management
·Act as point of contact between the Charity and the landlord's managing agent for day to day management on general building related issues
·Recruitment of new staff, onboarding and induction processes
·Liaising with IT for new starter hardware and desk setup
·Monitoring of staff office attendance and leave (WhosOff platform)
·Administration for staff who leave
The above list of responsibilities is not exhaustive. From time to time, the post-holder may be required to carry out other such duties that are broadly consistent with the role, as reasonably requested by the Operations Manager.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.