This is an exciting opportunity to be part of the Hub team who provide essential admin support to our Adult Services. You will be the first point of call for all communications into the Hub, so must be confident communicating with clients, families and social care professionals by phone and email.
Based in a fast-paced office, the team deal with a constant flow of referrals and enquiries and you will be trained to use our bespoke database. Ability to follow processes, excellent data entry skills, speed and accuracy are key. Due to the nature of the role, you will need to swap between phone calls, enquiries and tasks while remaining focussed.
The Hub team are at the core of our services for vulnerable and disadvantaged people. You will prioritise and allocate tasks to support workers in the field, as well as signposting people to other services and organisations.
Help us to help others.