Ashford, Kent
Permanent, Full-time
Job description

Are you ready to make a difference?

Are you confident, reliable, outgoing and have a ‘can do’ attitude?  

This is an exciting opportunity to join our Navigation Centre team who provide essential admin support to our Adult Services. You will be the first point of call for all communications into the centre, so must be confident communicating with clients, families and social care professionals by phone and email.

Based in a fast-paced office, the team deal with a constant flow of referrals and enquiries and you will be trained to use our bespoke database. Ability to follow processes, excellent data entry skills, speed and accuracy are key. Due to the nature of the role, you will need to swap between phone calls, enquiries and tasks while remaining focussed.

The Navigation Centre team are at the core of our services for vulnerable and disadvantaged people. You will prioritise and allocate tasks to support workers in the field, as well as signposting people to other services and organisations.

The office is based in Mersham which is a rural location, so you may need your own transport to travel to the site.

Help us to help others

More about Imago Community
Imago Community

Imago is a long established, well respected and effective charity working across Kent, Medway, London and East Sussex to deliver a range of ser... Read more

Refreshed on: 04 November 2021
Closed date: 12 November 2021
Job ref: NCC201021
Tags: Admin, Advice, Information

The client requests no contact from agencies or media sales.