London, Greater London (Hybrid)
£28,000 per year
Permanent, Part-time, Full-time
Job description

Title:                       Administrator

Team:                     Operations

Reports to:              Director of Finance and Operations and Portfolio Director

Salary:                    £28,000 per annum

Contract:                 Permanent

Working hours:        Full time (37.5 hours per week) (we are happy to consider requests for part time hours)

Location:                 Central London (currently trialling hybrid working - at least two core days per week in Impetus office)

Start date:               July/August


Key responsibilities

  • As stated above this is a varied cross-team role, with a particular focus on supporting our Investment Team, alongside the wider administrative needs of the organisation.
  • Managing the Investment team diary, organising key internal and external meetings and workshops, travel arrangements, agendas and papers, sending and tracking meeting actions
  • Maintaining contacts and correspondence with new and existing charities in the portfolio
  • Proofreading and editing Investment team materials (making sure materials are in keeping with our brand)
  • Ensuring organisational time tracking completion and analysis
  • Ensuring clear and effective use of our file management systems, particularly for the investment team, identifying areas for improvement and implementing changes with relevant staff.
  • Helping to create and maintain a professional office environment for staff, liaising with contractors and landlord regarding building issues
  • Assisting with the set-up of IT equipment to facilitate effective hybrid working (laptops, video calls, speakers, Zoom and Teams meetings)
  • Assisting staff with simple office equipment and IT queries, keeping accurate and appropriate records of actions, escalating issues when necessary.
  • Monitoring and maintaining office supplies including stationery and refreshments, liaising with suppliers where required
  • Supporting HR and teams with recruitment and induction of new staff;
  • Assisting the Senior Management Team (SMT) and the Executive Assistant with organising and coordinating staff activities, training, team and organisational away days
  • Supporting HR and teams with the recruitment and induction of new staff: processing applications, arranging interviews, refreshing induction materials and setting up induction meetings
  • Dealing with general telephone and email enquiries in a timely and efficient manner, redirecting or taking messages as appropriate
  • Helping to identify and implement improvements to team and organisation IT and administration systems.
  • Other administrative tasks and duties as required by the wider organisation


Person specification


  • Proven experience of working in an administrative role Excellent and demonstrable organisational and administrative skills; with the ability to work under pressure to prioritise a busy and varied workload and meet multiple deadlines
  • Ability to work with minimal supervision with a pro-active, positive approach and high level of initiative to analyse problems and identify solutions
  • A continual focus on improving service to customers, both internal and external
  • Excellent written communication skills Excellent verbal communication skills; with the ability to deal with people at all levels, internally and externally, in a confident, assertive and professional manner
  • Ability to work collaboratively as part of team, demonstrated the ability to be flexible and adapt to changing situations
  • Excellent IT skills, including experience of using Microsoft Office; in particular Word, Excel, PowerPoint and Teams and the ability to use a range of applications including Salesforce, Zoom 
  • Meticulous attention to detail and a high level of accuracy, with experience of setting up and maintaining administrative records and systems
  • A commitment to Impetus’ mission
  • A commitment to equality, diversity and inclusion

Our commitment to equality, diversity and inclusion


We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.


We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation, or marital status. We value diversity and welcome applications from people of all backgrounds.

How to apply

Please send a comprehensive CV and supporting statement by 9am Monday 6 June 2022. The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

In order to complete your application please also complete the following equal opportunities monitoring form which can be found on our website.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission. You will also be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

First round interviews will take place week commencing 13 June 2022

Second round interviews will take place week commencing 20 June 2022

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.



More about Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in schoo... Read more

Refreshed on: 25 May 2022
Closed date: 06 June 2022 at 09:00
Tags: Admin