Sensory Project Worker

The Sensory Project Worker is responsible for providing a range of services and support to individuals with sensory impairments. This role involves a combination of direct support, outreach, training, and community engagement to facilitate choice and support independent living.

About the role

Support the team to meet contractual and grant requirements by delivering information, advice, and support services in a one to one or group setting.

Work closely with volunteers to enhance service delivery.

Engage with service users on a formal and informal level to ensure they are involved in the coproduction of service delivery.

Work closely with your line manager to contribute towards developing plans, monitoring, evaluating, and producing regular reports.

Be accountable for the use of charitable funding.

Be an active member of the Improving Lives Plymouth team working closely with peers to develop cross project delivery to provide a wraparound service to our service users reducing the need for them to share their story when moving between different teams within the organisation.

Be required to assist with the implementation of identified accreditation standards.

Be required to undertake any additional training relevant to the role to contribute towards your continued professional development. You will carry out any other tasks which may be within the scope of the post to ensure the effective delivery and the needs of the service. 

Person Specification

Experience of

• Working with the complex needs of service users

• Advice, assessments, support planning and reviews

• Working within social care, education, voluntary or health and wellbeing sectors and the ability to achieve positive outcomes for individuals and vulnerable groups

• Working with external organisations Essential Skills

• Ability to support individuals

• Ability to lead by example, promote change and demonstrate professional behaviours

• Excellent communication and inter-personal skills, with the ability to empathise with the needs of people using our services

• Ability to deal appropriately with confidential matters

• Ability to develop and maintain constructive relationships with professionals from other agencies and share information appropriately

• Excellent IT skills including the use of Microsoft Office and CRM systems

• Well-developed organisational and time management skills

• Experience of balancing conflicting workload priorities

• A positive, energetic and solution focussed approach

• Ability to work in stressful situations

• An understanding of what constitutes a safeguarding issue. Knowledge of

• Health inequalities that individuals and groups may be affected by

• Trauma informed approaches to service delivery

• Involving service users with project delivery

• Mental health issues, loneliness, long-term conditions, carers issues and veterans’ issues and the wider armed forces community, learning disability, frailty, sensory and other physical disabilities.

• The importance of support, development and motivation Desirable

• Knowledge of community-based provision across Plymouth in both the voluntary and Statutory sectors

• Commitment to digital service provision Qualifications • Level 2 Information, Advice and Guidance, or above

• English and Maths qualification Personal Attributes

• Professional attitude with the ability to prioritise workload

• Able to work on own initiative

• A willingness to work flexibly

Task list

Provide Information, Advice, and Guidance:

• Offer information, advice, and guidance to individuals with sensory impairments, including British Sign Language users.

Assistive Technology Demonstration:

• Demonstrate assistive technology, including I.T. equipment, to visitors at the Resource Centre and during home visits.

• Provide advice on the suitability of assistive technology for individual needs.

Support NHS Hearing Aid Users:

• Provide support to hearing aid users, including maintenance of hearing aids both in the Resource Centre and in the community.

• Organise and arrange hearing aid clinics as needed.

Person-Centred Support:

• Conduct home visits to individuals with sensory impairments.

• Design and coordinate the implementation of person-centred support plans to enhance self confidence and promote independent living.

Sensory Awareness Training:

• Develop and deliver sensory awareness training sessions to various audiences, including medical students, the general public, professionals and colleagues.

Community Engagement:

• Represent Improving Lives Plymouth at workshops, exhibitions, presentations, and events to promote services within the community.

Volunteer and Student Training:

• Assist with the training and development of Sensory Solutions volunteers and visiting students.

Record Keeping:

• Maintain accurate records using a variety of client databases and systems.

Cash Handling Procedures:

• Implement secure cash handling procedures for equipment sales and loans, including cash register management and petty cash reconciliation.

Stakeholder Relationships:

• Form effective working relationships with local and national organisations and charities to support service delivery.

Advocacy:

• Advocate on behalf of individuals supported by the organization when required, working with other agencies and organizations.

Reporting and Evaluation:

• Contribute to the development of plans, monitor progress, evaluate services, and produce regular reports.

Undertake other tasks appropriate to the role and job description